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All Journal JIKA: Jurnal Ilmu Keuangan dan Perbankan PINISI Discretion Review Asia Pacific Journal of Management and Education Journal Research of Social Science, Economics, and Management Kriez Academy KISA INSTITUE : Journal of Economics, Accounting, Business, Management, Engineering and Society Jesocin : Journal of Jabar Economic Society Networking Forum Jesocin : Journal of Economics, Accounting, Business, Management, Engineering and Society Cakrawala: Jurnal Ekonomi, Manajemen dan Bisnis
Supriatna, Ucu
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Religion Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Library & Information Science Social Sciences Other

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INVESTIGATING THE ROLE OF CORPORATE SOCIAL RESPONSIBILITY IN ENHANCING BRAND REPUTATION AND CUSTOMER LOYALTY Supriatna, Ucu
KRIEZ ACADEMY : Journal of development and community service Vol. 2 No. 2 (2025): Kriez Academy - February
Publisher : Yayasan Kreatif Indonesia Emas

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Abstract

Background : Organizations face an increasingly uncertain environment characterized by crises such as natural disasters, cyberattacks, and economic downturns. These challenges threaten operational stability, making effective crisis management essential for ensuring organizational resilience. Aims : This study aims to explore the role of crisis management strategies in enhancing organizational resilience, identify key factors contributing to resilience, and provide actionable recommendations for improving crisis preparedness and response. Research Method : A mixed-methods approach was employed, combining quantitative surveys of 500 professionals across various industries with qualitative interviews and case studies. Data analysis included statistical correlations and thematic evaluations to provide a comprehensive understanding. Results and Conclusion : The findings highlight the importance of proactive planning, adaptive leadership, effective communication, technological integration, resilient cultures, and strategic external collaborations in navigating crises. Organizations adopting these strategies reported improved recovery times, employee engagement, and stakeholder trust, underscoring the critical link between crisis management and resilience. Contribution : This study contributes to the theoretical understanding of resilience by integrating diverse crisis management strategies and provides practical insights for organizations aiming to strengthen their crisis preparedness and recovery capabilities.
FINANCIAL INCLUSION THROUGH FINTECH PLATFORMS: OPPORTUNITIES AND CHALLENGES IN INDONESIA Ariyanti, Maya; Supriatna, Ucu; Matriadi, Faisal
Journal of Economics, Accounting, Business, Management, Engineering and Society Vol. 1 No. 11 (2024): KISA INSTITUE : October 2024
Publisher : PT. Kreatif Indonesia Satu

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Background: Indonesia faces persistent financial exclusion despite economic growth, with over 100 million adults lacking formal financial access. Aims: This research investigates fintech contributions to financial inclusion in Indonesia. Method: Mixed-methods with survey (n=500) and interviews across urban/rural Indonesia. Results: Digital payments show 78% adoption; digital lending reaches 42% of previously unbanked. Key barriers include digital literacy (65%), internet access (52%), and trust (48%). Government support correlates with 2.3x higher adoption. Contribution: Provides evidence for fintech-driven inclusion in emerging markets, informing policy and platform development.
Pengaruh Pemberian Kredit terhadap Loyalitas Anggota dan Pertumbuhan UMKM di Koperasi Kredit Motekar Cimahi Selatan Zahro, Aldiena Fatimathul; Supriatna, Ucu
Cakrawala: Jurnal Ekonomi, Manajemen dan Bisnis Vol. 3 No. 1 (2026): Cakrawala: Jurnal Ekonomi, Manajemen dan Bisnis
Publisher : YAYASAN PENDIDIKAN MULIA BUANA (YPMB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70451/cakrawala.v3i1.688

Abstract

Koperasi Kredit Motekar merupakan koperasi simpan pinjam yang berperan dalam menyediakan modal usaha bagi anggotanya, khususnya pelaku Usaha Mikro, Kecil, dan Menengah (UMKM). Pemberian kredit tidak hanya berpengaruh terhadap perkembangan usaha anggota, tetapi juga terhadap loyalitas anggota terhadap koperasi. Namun demikian, efektivitas penyaluran kredit masih menjadi perhatian karena belum sepenuhnya mampu mendorong pertumbuhan UMKM meskipun loyalitas anggota mengalami peningkatan. Penelitian ini bertujuan untuk mendeskripsikan pemberian kredit, loyalitas anggota, dan pertumbuhan UMKM di Koperasi Kredit Motekar serta menganalisis pengaruh pemberian kredit terhadap kedua variabel tersebut. Metode penelitian yang digunakan adalah metode deskriptif verifikatif dengan pendekatan kuantitatif. Populasi penelitian adalah anggota Koperasi Kredit Motekar dengan teknik pengambilan sampel menggunakan accidental sampling. Pengumpulan data dilakukan melalui kuesioner dan dokumentasi, kemudian dianalisis menggunakan regresi linear sederhana dengan bantuan SPSS. Hasil penelitian menunjukkan bahwa pemberian kredit berada pada kategori tinggi (75,36%), loyalitas anggota pada kategori cukup (60,24%), dan pertumbuhan UMKM pada kategori sangat tinggi (83,52%). Hasil uji statistik menunjukkan bahwa pemberian kredit berpengaruh signifikan terhadap loyalitas anggota dan pertumbuhan UMKM.
The Effect of Leadership Style, Work Culture, and Teamwork on Financial Performance at PT. Bpr Supra Artapersada Ciranjang Cianjur Branch Office for the Period 2022-2024 Aminudin, Aam; Supriatna, Ucu
Journal Research of Social Science, Economics, and Management Vol. 5 No. 8 (2026): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v5i8.1403

Abstract

Background: The development of the microbanking industry in Indonesia has encouraged BPR (Bank Perekonomi Rakyat) to increase its competitiveness and financial resilience. Healthy financial performance at the branch office level is a reflection of management effectiveness, quality of human resources, and synergy between employees in carrying out operations. Objective: This study aims to analyze the influence of leadership style, work culture, and teamwork on financial performance at PT. BPR Supra Artapersada, Ciranjang Branch, Cianjur, during 2022–2024. The research phenomenon is based on the variation in financial performance across periods, which may be affected by internal organizational factors such as leadership behavior, work culture, and team collaboration. Methods: This research uses a quantitative associative approach, combining primary data from questionnaires distributed to 30 employees and secondary data from OJK APOLO published financial reports from 2022–2024. The data were analyzed using multiple linear regression with SPSS version 25.0. Results: The results show that: (1) Leadership style has a positive and significant effect on financial performance; (2) Work culture has a positive and significant effect on financial performance; (3) Teamwork has a positive and significant effect on financial performance; and (4) All variables simultaneously affect financial performance, with an R² value of 0.742. Conclusion: Teamwork has the most dominant influence on financial performance. These findings indicate that organizational behavior factors play an important role in improving operational efficiency and profitability of BPR branches.
Co-Authors Ali, Asep Ghofir Aminudin, Aam Faisal, Ijang Jopinus Saragih Mahaputra, M. Syafarudin Matriadi, Faisal Maya Ariyanti Riana, Nia Wawan Ichwanudin Zaenal Aripin Zahro, Aldiena Fatimathul