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The Impact of Digital Information Systems on Technology-Based Service Quality Erwin Teguh Arujisaputra; Moch. Edy Purwanto; Yurika Yurika
Jurnal Ragam Pengabdian Vol. 3 No. 1 (Spesial Issue) (2026): "Dharma Samudera"
Publisher : Lembaga Teewan Journal Solutions

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62710/qda2wp83

Abstract

This study explores the impact of digital information systems on the quality of technology-based services through a qualitative literature review. Utilizing a library research approach, the study systematically analyzes scholarly publications to identify key mechanisms through which digital information systems influence service outcomes. The findings reveal that these systems enhance service efficiency by streamlining processes and reducing manual tasks, improve information accessibility and transparency for users, ensure system reliability and consistency, and strengthen user experience through intuitive and responsive platforms. Organizational capability and employee digital competence are found to be critical factors in realizing the full potential of digital systems, while digital service innovation enables organizations to develop flexible, personalized, and data-driven service models. The synthesis of these findings highlights that digital information systems act as central enablers of service quality, interacting with organizational structures, technological infrastructure, and human competencies to improve operational performance and user satisfaction. The study provides a comprehensive framework for understanding the multi-dimensional effects of digital information systems on technology-based service quality, offering insights for both academics and practitioners seeking to optimize digital service delivery in modern organizations.
Optimizing Transmission Line Operation and Maintenance for Better Stability of Power Systems in Rural Areas Yurika Yurika
Jurnal Riset Teknologi Pencegahan Pencemaran Industri Vol. 16 No. 2 (2025): November
Publisher : Balai Besar Standardisasi dan Pelayanan Jasa Pencegahan Pencemaran Industri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21771/jrtppi.2025.v16.no2.p98-104

Abstract

The efficient operation and maintenance of transmission lines play a critical role in ensuring the stability of power systems, particularly in rural areas where infrastructure challenges and limited resources are prevalent. This study explores strategies for optimizing transmission line operations and maintenance to improve the overall stability and reliability of power supply in rural regions. Given the unique challenges posed by geographical remoteness, harsh environmental conditions, and financial constraints, it is essential to develop tailored approaches that enhance the performance of transmission lines while minimizing downtime and operational costs. The research employs a combination of advanced monitoring systems, predictive maintenance techniques, and localized repair strategies to address these challenges. Through data analysis and case studies from rural power systems, the study identifies key factors influencing the reliability of transmission lines, including environmental impact, maintenance scheduling, and infrastructure resilience. The findings suggest that the integration of smart grid technologies and condition-based monitoring can significantly reduce power interruptions, enhance fault detection capabilities, and optimize resource allocation for maintenance activities. Moreover, the study proposes a set of best practices for rural transmission line management, focusing on cost-effective solutions without compromising system stability. This research contributes to the development of sustainable power systems in rural areas, ensuring that power reliability is enhanced, operational costs are minimized, and long-term stability is achieved.