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All Journal PIKSEL : Penelitian Ilmu Komputer Sistem Embedded and Logic Dinasti International Journal of Education Management and Social Science Abdimas Galuh: Jurnal Pengabdian Kepada Masyarakat Jurnal Ilmu Manajemen Terapan (JIMT) Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Jurnal Abdimas Kartika Wijayakusuma Jurnal Manajemen dan Bisnis Land Journal Prosiding Seminar Nasional dan Call Paper STIE Widya Wiwaha Competitive IIJSE International Journal of Industrial Engineering, Technology & Operations Management Spektrum Industri
Maniah, Maniah
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Agriculture, Biological Sciences & Forestry Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Nursing Social Sciences Transportation Other

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EXPLORING THE ROLE OF GREEN LOGISTICS TECHNOLOGIES AND MANAGERIAL COMMITMENT: A SYSTEMATIC LITERATURE REVIEW TOWARD A SUSTAINABLE SUPPLY CHAIN Khoiriyah, Rizky; Maniah, Maniah
Prosiding Seminar Nasional dan Call Paper STIE Widya Wiwaha Vol 4 No 1 (2025): International Seminar Proceedings and Call for Paper STIE Widya Wiwaha
Publisher : Sekolah Tinggi Ilmu Ekonomi Widya Wiwaha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32477/semnas.v4i1.1291

Abstract

The growing pressure for sustainability has encouraged organizations to integrate environmental considerations into supply chain operations. Green Logistics Technologies (GLT) are widely recognized as key enablers for reducing environmental impacts and improving logistics efficiency. However, prior studies often examine technological adoption in isolation, with limited attention to the role of Managerial Commitment and Support (MCS) in ensuring that such technologies effectively contribute to Sustainable Supply Chain Performance (SSCP). This gap indicates the need for a more integrated understanding of how technological and managerial factors jointly drive sustainability outcomes. This study aims to systematically review and synthesize existing literature on the combined role of GLT and MCS in enhancing SSCP. A Systematic Literature Review (SLR) was conducted following PRISMA 2020 guidelines, analyzing 50 peer-reviewed articles published between 2019 and 2025 and indexed in major academic databases. The findings reveal that GLT adoption significantly improves environmental and operational performance; however, its impact on SSCP is substantially strengthened when supported by strong managerial commitment, leadership engagement, and governance mechanisms. The review highlights that MCS functions as both a driver and a moderator in the GLT–SSCP relationship, ensuring strategic alignment, organizational readiness, and sustained sustainability outcomes. This study contributes theoretically by reinforcing the integration of the Resource-Based View and Institutional Theory in explaining sustainability-oriented supply chain transformation. Practically, it emphasizes that investments in green logistics technologies must be complemented by managerial capability development and organizational support to achieve long-term sustainable supply chain performance.
IMPACT OF THE GOOGLE WORKSPACE-BASED INFORMATION SYSTEM FRAMEWORK ON WAREHOUSE MANAGEMENT EFFICIENCY AT PT ROCHE INDONESIA Muharom, Arzan; Maniah, Maniah
Prosiding Seminar Nasional dan Call Paper STIE Widya Wiwaha Vol 4 No 1 (2025): International Seminar Proceedings and Call for Paper STIE Widya Wiwaha
Publisher : Sekolah Tinggi Ilmu Ekonomi Widya Wiwaha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32477/semnas.v4i1.1295

Abstract

The management of non-standard assets, such as used instruments requiring 'refurbish' or 'destroy' evaluation, presents significant complexity for modern warehouse operations, often lacking the integrated, real-time monitoring systems necessary for timely strategic decision-making. This study addresses this problem by developing and evaluating an agile, cost-effective Warehouse Management System (WMS) framework based on the Google Workspace ecosystem (Google Sheets, Apps Script, Looker Studio). The primary objective is to evaluate the system's effectiveness and to describe the influence of key Information System quality factors—Data Transparency, System Integration, and Real-time Monitoring on Warehouse Performance in a real-world case. This research employed a descriptive case study approach with a total sampling technique involving 100% of the warehouse unit personnel (N=3) at PT Roche Indonesia, alongside an analysis of historical records (110 records from 2023–2024). The study utilizes a comparative analysis between the legacy spreadsheet method and the proposed automated framework. The system's low-code integration, powered by Google Apps Script, proved highly functional in ensuring data consistency. Quantitative results from the user perception survey revealed a high level of satisfaction with an overall average score of 4.82 out of 5.00. Specifically, the system achieved perfect scores in Warehouse Performance (Mean=5.00), followed by strong results in Data Transparency (Mean=4.89) and System Integration (Mean=4.89), while Real-time Monitoring scored 4.67. Furthermore, the implementation successfully eliminated data redundancy (0% duplication rate) compared to the manual legacy system. These findings confirm that the low-code framework significantly enhances operational efficiency and strategic decision-making. This research contributes to the literature by demonstrating the viability and high impact of a low-cost, low-code WMS framework for complex reverse logistics environments.
The Influence of Export Logistics Regulations and Company Logistics Employee Performance on Export Performance and Its Implications for the Operational Performance of PT. Sinergi Adawiyah, Anida; Mulyati, Erna; Maniah, Maniah
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 1 (2025): Dinasti International Journal of Education Management and Social Science (Octob
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i1.5173

Abstract

This study aims to examine the impact of export logistics regulations and the performance of logistics personnel on export performance, as well as their implications for the operational performance of the company. The increasingly complex and dynamic nature of export logistics regulations frequently hampers the smooth execution of export activities. Simultaneously, the quality of human resources in the logistics sector serves as a critical internal factor influencing the efficiency of export management. The research was conducted at PT. Sinergi using a quantitative approach, involving the distribution of structured questionnaires to 200 respondents from the logistics and export divisions. Data analysis was carried out using Structural Equation Modeling with Partial Least Squares (SEM-PLS) to assess the relationships among the studied variables. The empirical findings indicate that export logistics regulations significantly affect export performance, particularly with regard to the timeliness and completeness of export documentation. Moreover, the performance of logistics employees exerts a positive influence on the effectiveness of export processes. Enhanced export performance subsequently contributes positively to the company's operational performance, as reflected in cost efficiency, improved productivity, and increased customer satisfaction. These findings highlight the critical role of aligning external regulatory frameworks with internal organizational capabilities in enhancing export competitiveness. The study provides valuable insights for both corporate management and regulatory authorities in efforts to improve the efficiency and effectiveness of national export logistics systems.
The Influence of Warehouse Capability, Inventory Management, and Human Resource Competence on the Effectiveness of Warehouse Management Mediated by Supply Chain Optimization (A Case Study of Aluminium and Ferronickel Warehouses at PT Sinergi Mitra Lestari) Alfian, Muhammad Andrey; Mulyati, Erna; Maniah, Maniah
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 1 (2025): Dinasti International Journal of Education Management and Social Science (Octob
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i1.5225

Abstract

PT Sinergi Mitra Lestari Indonesi is a company engaged in the management and distribution of mining products, particularly tin and ferronickel. In its business operations, the company relies on warehouse performance as a central hub for controlling the flow of goods and information. This study seeks to identify and empirically analyze how warehouse capability, inventory management, and human resource competence contribute to the effectiveness of tin and ferronickel warehouse management at PT Sinergi Mitra Lestari Indonesia. Furthermore, the study explores how the effectiveness of warehouse management impacts the optimization of the company’s supply chain. Employing a quantitative approach, data were collected through questionnaires distributed to 229 respondents consisting of the warehouse staff, logistics personnel, and management level. This data is subsequently analyzed using the SEM-PLS method to analyze both direct and indirect relationships among variables. Furthermore, supply chain optimization significantly mediates the relationships between these independent variables and warehouse management outcomes, emphasizing its crucial role in translating operational capabilities into performance improvements. Among the predictors, warehouse capability demonstrates the strongest total effect on management effectiveness, highlighting the importance of infrastructure and technological support in logistics operations. This shows that PT Sinergi Mitra Lestari Indonesia must enhance warehouse efficiency, optimize space utilization, and strengthen supply chain processes to remain competitive in the mining sector.
Strategies to Overcome Digital Transformation Challenges in Courier Services - A Systematic Literature Review and Bibliometric Analysis Marsita, Emay; Maniah, Maniah; Lestiani, Melia Eka
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 1 (2025): Dinasti International Journal of Education Management and Social Science (Octob
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i1.5389

Abstract

The rapid evolution of digital technologies has fundamentally reshaped the courier industry, prompting a wave of innovations aimed at enhancing operational performance, customer experience, and environmental sustainability. This study adopts a Systematic Literature Review (SLR), integrated with bibliometric analysis, to examine 89 peer-reviewed articles indexed in Scopus from 2018 to 2025. The findings reveal four dominant strategic pathways adopted by courier service providers to navigate digital transformation: investing in digital culture (16%), building robust technological infrastructure (45%), securing financial resources (24%), and ensuring regulatory compliance (16%). The study also highlights a surge in research activity following the COVID-19 pandemic, reflecting an industry-wide urgency to modernize last-mile delivery operations. By synthesizing these insights, the research offers a conceptual framework for future strategic alignment and provides actionable guidance for courier firms facing the pressures of digital disruption.
Import Logistics Performance Optimization through Duration-Based Process Clustering Using K-Means Siregar, Muhammad Raziq Hakim; Lestiani, Melia Eka; Maniah, Maniah
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 1 (2025): Dinasti International Journal of Education Management and Social Science (Octob
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i1.5391

Abstract

In the global logistics landscape, optimizing import operations is critical to ensuring timely delivery and minimizing inefficiencies. This study proposes a hybrid clustering framework that integrates K-Means with Particle Swarm Optimization (PSO) to classify import logistics processes based on duration metrics. A data set comprising 344 real-world import records was analyzed, with pre-processing steps including RobustScaler normalization and outlier handling to improve data quality. The PSO algorithm was used to dynamically optimize the clustering parameters, leading to better segmentation of the logistics stages into performance-based clusters. Internal validation using the Silhouette Score (0.987), Davies-Bouldin Index (0.01), and Calinski-Harabasz Index (2450) confirmed the superior performance of K-Means over DBSCAN and Agglomerative Clustering. Principal Component Analysis (PCA) further visualized the separation between fast and slow process groups. The findings reveal that the delivery stage represents the most significant bottleneck, with durations exceeding 700 days in slower clusters. The proposed method offers actionable insights for logistics managers to improve operational efficiency, reduce lead time variability, and implement data-driven process improvements.
Pengaruh Adopsi Teknologi Logistik Hijau dan Komitmen Manajerial terhadap Kinerja Rantai Pasok Berkelanjutan melalui Inovasi Hijau pada Perusahaan Logistik di Indonesia Hasibuan, Rizky Khoiriyah; Maniah, Maniah; Melia Eka Lestiani
Jurnal Ilmu Manajemen Terapan Vol. 7 No. 3 (2026): Jurnal Ilmu Manajemen Terapan (Januari - Februari 2026)
Publisher : Dinasti Review Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jimt.v7i3.7857

Abstract

Penelitian ini bertujuan menganalisis pengaruh adopsi teknologi logistik hijau dan komitmen manajerial terhadap kinerja rantai pasok berkelanjutan melalui peran mediasi inovasi hijau pada perusahaan logistik di Indonesia. Penelitian menggunakan pendekatan kuantitatif dengan desain eksplanatori dan data cross-sectional yang diperoleh dari 150 manajer, supervisor, dan staf senior perusahaan logistik. Analisis dilakukan menggunakan pemodelan persamaan struktural. Hasil penelitian menunjukkan bahwa adopsi teknologi logistik hijau dan komitmen manajerial berpengaruh signifikan terhadap inovasi hijau, yang selanjutnya meningkatkan kinerja rantai pasok berkelanjutan. Inovasi hijau berperan sebagai mediator parsial. Model mampu menjelaskan 41,9% variasi inovasi hijau dan 68,5% variasi kinerja rantai pasok berkelanjutan, yang menunjukkan kemampuan penjelasan moderat hingga kuat. Temuan ini menegaskan pentingnya integrasi teknologi ramah lingkungan dan komitmen manajerial melalui inovasi hijau guna memperkuat keberlanjutan rantai pasok jangka panjang.
The Effect of Green Logistics Practices, Digital Order Tracking Transparency, and Transportation on Last Mile Delivery Performance and Its Implications for Logistics Customer Satisfaction Kurniawan, Angga Tri Hanggara; Maniah, Maniah; Purnomo, Agus
Dinasti International Journal of Economics, Finance & Accounting Vol. 7 No. 1 (2026): Dinasti International Journal of Economics, Finance & Accounting (March-April 2
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v7i1.6303

Abstract

This study examines the effects of Green Logistics Practices, Digital Order Tracking Transparency, and Transportation on Last Mile Delivery Performance and their implications for Logistics Customer Satisfaction among courier and logistics service customers at PT Pos Indonesia Situbondo Branch. A quantitative explanatory research design was employed. Data were collected through questionnaires distributed to 131 respondents selected using stratified random sampling from a population of 188 customers. The data were analyzed using Structural Equation Modeling Partial Least Square with Smart PLS3. The results demonstrate that Green Logistics Practices, Digital Order Tracking Transparency, and Transportation have positive and significant effects on Last Mile Delivery Performance. These variables also have positive and significant direct effects on Logistics Customer Satisfaction. Furthermore, Last Mile Delivery Performance has a positive and significant effect on Logistics Customer Satisfaction and acts as a mediating variable that strengthens the influence of Green Logistics Practices, Digital Order Tracking Transparency, and Transportation on customer satisfaction. These findings highlight the importance of sustainable logistics practices, transparent digital information systems, and reliable transportation in enhancing last mile delivery performance and customer satisfaction. The study provides practical insights for logistics service providers in improving service quality through integrated and sustainable logistics strategies.
Determinants of Air Logistics Service Quality and Their Implications for the Performance of Air Export Companies in Bali Fitri, I Gusti Agung Candra Maha; Maniah, Maniah; Mulyati, Erna
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 9 No 1 (2026): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v9i1.9605

Abstract

Globalization and international trade require fast and efficient logistics systems, with air logistics playing a strategic role in handling high-value and time-sensitive commodities. In Indonesia, particularly Bali as a major air export hub, heavy reliance on air transportation has not been matched by improvements in logistics service quality and efficiency, as reflected in high costs, regulatory complexity, limited facilities, and weak customer relationships. This study examines the effects of capabilities, operational performance, regulations, customer relationships, and costs on air logistics service quality and their implications for the performance of air export firms in Bali. A confirmatory quantitative approach using SEM-PLS was applied to data from 245 respondents. The findings show that these factors significantly influence air logistics service quality, which in turn positively affects firm performance and serves as a mediating variable. These results highlight the strategic importance of service quality in enhancing air export competitiveness.
Peran Efisiensi Operasional dalam Hubungan Teknologi Digital dan Infrastruktur Fisik terhadap Kinerja Tim Gudang PT. XYZ Daniel Andreanto Wirawan; Melia Eka Lestiani; Maniah, Maniah
Jurnal Ilmu Manajemen Terapan Vol. 7 No. 4 (2026): Jurnal Ilmu Manajemen Terapan (Maret - April 2026)
Publisher : Dinasti Review Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jimt.v7i4.7962

Abstract

Penelitian ini berjudul Peran Efisiensi Operasional dalam Hubungan Teknologi Digital dan Infrastruktur Fisik terhadap Kinerja Tim Gudang PT. XYZ. Studi ini dilatarbelakangi oleh kebutuhan peningkatan kinerja operasional gudang pada industri manufaktur cat yang menghadapi kompleksitas pengelolaan persediaan serta tuntutan integrasi sistem digital dan infrastruktur fisik. Penelitian ini bertujuan menganalisis pengaruh transparansi data stok berbasis konsep blockchain, manajemen persediaan berbasis cloud, dan peralatan penanganan material terhadap kinerja tim gudang dengan efisiensi tata letak gudang sebagai variabel mediasi. Pendekatan kuantitatif digunakan melalui survei terhadap 252 responden dan dianalisis menggunakan Structural Equation Modeling berbasis Partial Least Squares. Hasil penelitian menunjukkan bahwa transparansi data stok berbasis blockchain berpengaruh langsung terhadap kinerja tim gudang sebesar 0,214, manajemen persediaan berbasis cloud sebesar 0,238, dan peralatan penanganan material sebesar 0,341. Pengaruh terbesar terhadap efisiensi tata letak gudang berasal dari peralatan penanganan material dengan koefisien 0,729 dan nilai efek 0,532 yang termasuk kategori besar. Efisiensi tata letak gudang juga berpengaruh signifikan terhadap kinerja tim gudang sebesar 0,262 serta memediasi hubungan variabel independen terhadap kinerja. Penelitian ini menyimpulkan bahwa peralatan penanganan material merupakan faktor paling dominan dalam meningkatkan kinerja tim gudang melalui optimalisasi tata letak operasional.
Co-Authors Adawiyah, Anida Agus Purnomo Alfian, Muhammad Andrey Arzan Muharom Bon, Abdul Talib Casmadi, Yohanes Daniel Andreanto Wirawan Dodi Permadi, Dodi Erna Mulyati Fitri, I Gusti Agung Candra Maha Hamidin, Dini Hariadi, Andi Kahar Hasibuan, Rizky Khoiriyah Hidayat, Syamsu Khoiriyah, Rizky Krisnawanti Kurniawan, Angga Tri Hanggara Lestiani, Melia Eka Marsita, Emay Melia Eka Lestiani Noviana Noviana Pardede, Nia Setyawan, M.Yusril Helmi Siregar, Muhammad Raziq Hakim Sugesti, Hesti Wahyu Indra Permata Widyawan, Gerardio Septa