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IMPACT OF THE GOOGLE WORKSPACE-BASED INFORMATION SYSTEM FRAMEWORK ON WAREHOUSE MANAGEMENT EFFICIENCY AT PT ROCHE INDONESIA Muharom, Arzan; Maniah, Maniah
Prosiding Seminar Nasional dan Call Paper STIE Widya Wiwaha Vol 4 No 1 (2025): International Seminar Proceedings and Call for Paper STIE Widya Wiwaha
Publisher : Sekolah Tinggi Ilmu Ekonomi Widya Wiwaha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32477/semnas.v4i1.1295

Abstract

The management of non-standard assets, such as used instruments requiring 'refurbish' or 'destroy' evaluation, presents significant complexity for modern warehouse operations, often lacking the integrated, real-time monitoring systems necessary for timely strategic decision-making. This study addresses this problem by developing and evaluating an agile, cost-effective Warehouse Management System (WMS) framework based on the Google Workspace ecosystem (Google Sheets, Apps Script, Looker Studio). The primary objective is to evaluate the system's effectiveness and to describe the influence of key Information System quality factors—Data Transparency, System Integration, and Real-time Monitoring on Warehouse Performance in a real-world case. This research employed a descriptive case study approach with a total sampling technique involving 100% of the warehouse unit personnel (N=3) at PT Roche Indonesia, alongside an analysis of historical records (110 records from 2023–2024). The study utilizes a comparative analysis between the legacy spreadsheet method and the proposed automated framework. The system's low-code integration, powered by Google Apps Script, proved highly functional in ensuring data consistency. Quantitative results from the user perception survey revealed a high level of satisfaction with an overall average score of 4.82 out of 5.00. Specifically, the system achieved perfect scores in Warehouse Performance (Mean=5.00), followed by strong results in Data Transparency (Mean=4.89) and System Integration (Mean=4.89), while Real-time Monitoring scored 4.67. Furthermore, the implementation successfully eliminated data redundancy (0% duplication rate) compared to the manual legacy system. These findings confirm that the low-code framework significantly enhances operational efficiency and strategic decision-making. This research contributes to the literature by demonstrating the viability and high impact of a low-cost, low-code WMS framework for complex reverse logistics environments.
Pengaruh Adopsi Teknologi Logistik Hijau dan Komitmen Manajerial terhadap Kinerja Rantai Pasok Berkelanjutan melalui Inovasi Hijau pada Perusahaan Logistik di Indonesia Hasibuan, Rizky Khoiriyah; Maniah, Maniah; Melia Eka Lestiani
Jurnal Ilmu Manajemen Terapan Vol. 7 No. 3 (2026): Jurnal Ilmu Manajemen Terapan (Januari - Februari 2026)
Publisher : Dinasti Review Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jimt.v7i3.7857

Abstract

Penelitian ini bertujuan menganalisis pengaruh adopsi teknologi logistik hijau dan komitmen manajerial terhadap kinerja rantai pasok berkelanjutan melalui peran mediasi inovasi hijau pada perusahaan logistik di Indonesia. Penelitian menggunakan pendekatan kuantitatif dengan desain eksplanatori dan data cross-sectional yang diperoleh dari 150 manajer, supervisor, dan staf senior perusahaan logistik. Analisis dilakukan menggunakan pemodelan persamaan struktural. Hasil penelitian menunjukkan bahwa adopsi teknologi logistik hijau dan komitmen manajerial berpengaruh signifikan terhadap inovasi hijau, yang selanjutnya meningkatkan kinerja rantai pasok berkelanjutan. Inovasi hijau berperan sebagai mediator parsial. Model mampu menjelaskan 41,9% variasi inovasi hijau dan 68,5% variasi kinerja rantai pasok berkelanjutan, yang menunjukkan kemampuan penjelasan moderat hingga kuat. Temuan ini menegaskan pentingnya integrasi teknologi ramah lingkungan dan komitmen manajerial melalui inovasi hijau guna memperkuat keberlanjutan rantai pasok jangka panjang.
The Effect of Green Logistics Practices, Digital Order Tracking Transparency, and Transportation on Last Mile Delivery Performance and Its Implications for Logistics Customer Satisfaction Kurniawan, Angga Tri Hanggara; Maniah, Maniah; Purnomo, Agus
Dinasti International Journal of Economics, Finance & Accounting Vol. 7 No. 1 (2026): Dinasti International Journal of Economics, Finance & Accounting (March-April 2
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v7i1.6303

Abstract

This study examines the effects of Green Logistics Practices, Digital Order Tracking Transparency, and Transportation on Last Mile Delivery Performance and their implications for Logistics Customer Satisfaction among courier and logistics service customers at PT Pos Indonesia Situbondo Branch. A quantitative explanatory research design was employed. Data were collected through questionnaires distributed to 131 respondents selected using stratified random sampling from a population of 188 customers. The data were analyzed using Structural Equation Modeling Partial Least Square with Smart PLS3. The results demonstrate that Green Logistics Practices, Digital Order Tracking Transparency, and Transportation have positive and significant effects on Last Mile Delivery Performance. These variables also have positive and significant direct effects on Logistics Customer Satisfaction. Furthermore, Last Mile Delivery Performance has a positive and significant effect on Logistics Customer Satisfaction and acts as a mediating variable that strengthens the influence of Green Logistics Practices, Digital Order Tracking Transparency, and Transportation on customer satisfaction. These findings highlight the importance of sustainable logistics practices, transparent digital information systems, and reliable transportation in enhancing last mile delivery performance and customer satisfaction. The study provides practical insights for logistics service providers in improving service quality through integrated and sustainable logistics strategies.
Determinants of Air Logistics Service Quality and Their Implications for the Performance of Air Export Companies in Bali Fitri, I Gusti Agung Candra Maha; Maniah, Maniah; Mulyati, Erna
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 9 No 1 (2026): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v9i1.9605

Abstract

Globalization and international trade require fast and efficient logistics systems, with air logistics playing a strategic role in handling high-value and time-sensitive commodities. In Indonesia, particularly Bali as a major air export hub, heavy reliance on air transportation has not been matched by improvements in logistics service quality and efficiency, as reflected in high costs, regulatory complexity, limited facilities, and weak customer relationships. This study examines the effects of capabilities, operational performance, regulations, customer relationships, and costs on air logistics service quality and their implications for the performance of air export firms in Bali. A confirmatory quantitative approach using SEM-PLS was applied to data from 245 respondents. The findings show that these factors significantly influence air logistics service quality, which in turn positively affects firm performance and serves as a mediating variable. These results highlight the strategic importance of service quality in enhancing air export competitiveness.
Peran Efisiensi Operasional dalam Hubungan Teknologi Digital dan Infrastruktur Fisik terhadap Kinerja Tim Gudang PT. XYZ Daniel Andreanto Wirawan; Melia Eka Lestiani; Maniah, Maniah
Jurnal Ilmu Manajemen Terapan Vol. 7 No. 4 (2026): Jurnal Ilmu Manajemen Terapan (Maret - April 2026)
Publisher : Dinasti Review Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jimt.v7i4.7962

Abstract

Penelitian ini berjudul Peran Efisiensi Operasional dalam Hubungan Teknologi Digital dan Infrastruktur Fisik terhadap Kinerja Tim Gudang PT. XYZ. Studi ini dilatarbelakangi oleh kebutuhan peningkatan kinerja operasional gudang pada industri manufaktur cat yang menghadapi kompleksitas pengelolaan persediaan serta tuntutan integrasi sistem digital dan infrastruktur fisik. Penelitian ini bertujuan menganalisis pengaruh transparansi data stok berbasis konsep blockchain, manajemen persediaan berbasis cloud, dan peralatan penanganan material terhadap kinerja tim gudang dengan efisiensi tata letak gudang sebagai variabel mediasi. Pendekatan kuantitatif digunakan melalui survei terhadap 252 responden dan dianalisis menggunakan Structural Equation Modeling berbasis Partial Least Squares. Hasil penelitian menunjukkan bahwa transparansi data stok berbasis blockchain berpengaruh langsung terhadap kinerja tim gudang sebesar 0,214, manajemen persediaan berbasis cloud sebesar 0,238, dan peralatan penanganan material sebesar 0,341. Pengaruh terbesar terhadap efisiensi tata letak gudang berasal dari peralatan penanganan material dengan koefisien 0,729 dan nilai efek 0,532 yang termasuk kategori besar. Efisiensi tata letak gudang juga berpengaruh signifikan terhadap kinerja tim gudang sebesar 0,262 serta memediasi hubungan variabel independen terhadap kinerja. Penelitian ini menyimpulkan bahwa peralatan penanganan material merupakan faktor paling dominan dalam meningkatkan kinerja tim gudang melalui optimalisasi tata letak operasional.
Dampak Kekerasan Seksual dalam Relasi Kuasa Akademisi: Analisis Berita Media dan Implikasi Futurologi Maniah, Maniah; Kristanti Ayuanita
JURNAL MULTIDISIPLIN ILMU AKADEMIK Vol. 3 No. 2 (2026): JURNAL MULTIDISIPLIN ILMU AKADEMIK (JMIA)  April 2026
Publisher : CV. KAMPUS AKADEMIK PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jmia.v3i2.9586

Abstract

The phenomenon of sexual violence in higher education has become an increasingly complex social issue, particularly when it occurs within power relations between lecturers and female students. This study aims to examine the psychological impacts experienced by victims of sexual violence in academic power relations and to project its long-term consequences through a futurological approach. Using a descriptive qualitative method and content analysis of five news reports from three national online media outlets (Media Indonesia, Detik.com, and Metrotvnews.com) published between 2020 and 2025, this research identifies media narrative patterns, the positioning of perpetrators and victims, and institutional responses to cases of sexual violence. The findings reveal that power imbalances, patriarchal culture, and weak institutional protection systems exacerbate victims’ conditions, leading to severe psychological trauma, fear, stigma, and feelings of helplessness. An analysis employing Michel Foucault’s theory of power relations, gender theory, and social futurology indicates that if left unaddressed, sexual violence in academic settings has the potential to create a long-term crisis of values and integrity. Therefore, systematic, preventive, and responsive efforts are essential to fostering a safe, equitable, and inclusive academic environment for all members of the academic community.