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All Journal International Journal of Public Health Science (IJPHS) Publisia: Jurnal Ilmu Administrasi Publik Sainmatika: Jurnal Ilmiah Matematika dan Ilmu Pengetahuan Alam Journal of Education, Humaniora and Social Sciences (JEHSS) Jurnal Public Policy Journal of Governance Innovation Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) Taroa : Jurnal Pengabdian Masyarakat Jurnal Ilmiah Administrasi Publik dan Pemerintahan Eduvest - Journal of Universal Studies IIJSE Jurnal Abdimas Peradaban
Nadjib, Abdul
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Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Neuroscience Physics Public Health Social Sciences Other

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Journal : Jurnal Public Policy

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Mapping Civil Servants’ Digital Literacy: A Readiness Model for Indonesia’s E-Government Transformation Nadjib, Abdul; Azhar, Azhar; Prabujaya, Sena Putra; Malek, Jalaluddin Abdul; Khairunnas, Khairunnas
Journal Public Policy Vol 11, No 4 (2025): October
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jpp.v11i4.11817

Abstract

This study aims to map the digital literacy competencies of Indonesia’s State Civil Apparatus (ASN) as a foundation for assessing e-government (SPBE) readiness. Focusing on Muara Enim Regency, South Sumatra, the research examines the relationship between ASN characteristics and their levels of digital literacy to develop a comprehensive readiness model. Employing a mixed-method approach with quantitative data from 238 respondents and qualitative validation through interviews, the study utilizes Law et al.’s (2018) Digital Competence Framework alongside the Ministerial Regulation on ASN Competencies. The findings reveal that 60.5% of respondents possess a high level of digital literacy, corroborated by the 2023 SPBE evaluation by KemenpanRB, which rated Muara Enim’s SPBE implementation as “good” (score 3.00). The analysis produces an ASN Digital Literacy Mapping Model consisting of four interrelated dimensions: (1) operationalization of analytical technology tools, (2) digital data and information management, (3) digital interaction and collaboration, and (4) digital security knowledge. This model contributes a new analytical framework for assessing digital readiness within Indonesia’s public sector and supports the integration of digital literacy assessment in SPBE self-evaluation. Although limited to one regency and cross-sectional data, the model provides a replicable foundation for broader regional and longitudinal studies.
Co-Authors Alfitri Alfitri Alfitri Anang Dwi Santoso Andries Lionardo, Andries Ardi Adji, Ardi Azhar Azhar Budiyanto, Mumahammad Nur Fahlepi, Sandi Febriansyah, Muhammad Firdaus Fefta, Andy Hadi, Harrey Helisa Nova, Deta Hendarso, Yoyok Jalaluddin Abdul Malek, Jalaluddin Abdul Khairunnas, Khairunnas Kiagus Muhammad Sobri M. Sobri, Kgs. Madani, K.M. Isnaini Mardianto Mardianto Muhammad Husaini Nova, Deta Helisa Prabujaya, Sena Putra Putra , Raniasa Putri, Elivia Pasma Rafinzar, Rahmat Ridhah Taqwa, Ridhah Saputra, Fani Hendra Sari, Marlinda Sobri, Kgs, M. Sriati Sriati, Sriati SUNARTO Yurismasari, Heidi