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All Journal Ikonomika : Jurnal Ekonomi dan Bisnis Islam Didaktika: Jurnal Kependidikan Jurnal Akuntansi, Manajemen dan Ilmu Ekonomi (JASMIEN) JEMBATAN (Jurnal Ekonomi, Manajemen, Bisnis, Auditing, dan Akuntansi) Jurnal Ekonomika Dan Bisnis
Juniawati, Mutmainah
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Mathematics Other

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THE INFLUENCE OF SOCIALIZATION AND PROFESSIONALISM ON CUSTOMER DECISIONS TO USE HAJJ SAVINGS AT BANK SUMSEL BABEL SHARIA SUB-BRANCH UIN RADEN FATAH PALEMBANG Juniawati, Mutmainah; Rahmah, Inge
Jurnal Akuntansi, Manajemen dan Ilmu Ekonomi (Jasmien) Vol. 4 No. 04 (2024): Jurnal Akuntansi, Manajemen dan Ilmu Ekonomi (Jasmien)
Publisher : Cattleya Darmaya Fortuna

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54209/jasmien.v5i01.733

Abstract

As public awareness of these goods and services has increased, Islamic banks should have the ability to provide them. Socialization activities have the potential to increase public knowledge, improving public perception of Islamic banking. The perspective of employee professionalism is very important for the selection of Hajj savings products for the community. This study involved 97 customers of Bank Sumsel Babel Syariah Capem UIN Raden Fatah Palembang. The purpose of this study was to determine how professionalism and socialization affect customers' decisions to use Hajj savings. Validity, reliability, classical assumptions, and multiple linear regression analysis and hypotheses were tested on the initial questionnaire data. The result is that socialization and professionalism have a positive impact on consumer decisions. Keywords: Customer Decision, Professionalism and Socialization
Potential Analysis of Zakat in Sharia Banking For Alleviating Poverty Anwar, Deky; Juniawati, Mutmainah; Muwazir, Mohd Rizal
IKONOMIKA Vol 8, No 2 (2023)
Publisher : Universitas Islam Negeri Raden Intan Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24042/febi.v8i2.16554

Abstract

Zakat collection is considered as one of the economic instruments in Indonesia, particularly for the Muslim community, aimed at alleviating poverty. It is well-known that Indonesia has the largest Muslim population in the world, thus the potential of zakat for poverty alleviation in the country is significant. This research aims to analyze the extent of zakat potential in Islamic banking in Indonesia for poverty alleviation. The research utilizes a qualitative descriptive method with content analysis as the data analysis technique. Secondary data, specifically the annual reports of Islamic Commercial Banks (ICBs) from 2019 to 2021, serve as the documents for this study. The findings indicate that the potential of zakat in Islamic banking remains small compared to the potential that should exist in Indonesia. Therefore, it is advisable for the government to implement policies that focus on improving both the collection and management of zakat, involving both the public and the Islamic banking sector.
TELAAH PEMAHAMAN ETIKA PEMASARAN ISLAM PEDAGANG DAN PEMBELI DI PASAR AIR BUNGA KECAMATAN BUAY PEMACA KABUPATEN OKU SELATAN MUARA DUA Damayanti, Siska; Juniawati, Mutmainah
JEMBATAN (Jurnal Ekonomi, Manajemen, Bisnis, Auditing, dan Akuntansi) Vol 10 No 1 (2025): Jurnal JEMBATAN (Jurnal Ekonomi, Manajemen, Bisnis, Auditing dan Akuntansi)
Publisher : P3M STIE Mulia Darma Pratama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54077/jembatan.v10i1.227

Abstract

ABSTRACT This study aims to examine the understanding and application of Islamic marketing ethics by traders and buyers at Air Bunga Market in Buay Pemaca District, South OKU Regency. Islamic marketing ethics encompass the values of honesty (shiddiq), trustworthiness (amanah), intelligence (fathanah), communication (tabligh), and consistency (istiqomah), which are rooted in Islamic teachings and emulate the noble character of the Prophet Muhammad (peace be upon him) in business activities. The research method used was qualitative descriptive with a field study approach through interviews, observations, and documentation. The results of the study indicate that most merchants and buyers have a basic understanding of ethical behavior in trading, but have not fully understood the concept of Islamic marketing ethics comprehensively. Ethical practices such as honesty and good service tend to be applied, but there is still inconsistency in maintaining product quality and the information provided to buyers. This study emphasizes the importance of continuous education for business actors so that the application of Islamic ethics in business can be implemented in a comprehensive and consistent manner. Keyword: Traders, Buyer, and Islamic Marketing Ethics
Analisis Tingkat Kepuasan Peserta Ujian terhadap Layanan Seleksi Masuk PTKIN Tahun 2024 Cahyanto, Tri; Alwi, Zulfahmi; Komaruddin; Rohanda; Jamil, Syahril; Juniawati, Mutmainah; Syahbudin
Didaktika: Jurnal Kependidikan Vol. 14 No. 2 Mei (2025): Didaktika Jurnal Kependidikan
Publisher : South Sulawesi Education Development (SSED)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58230/27454312.1804

Abstract

Penelitian ini menganalisis tingkat kepuasan peserta ujian terhadap layanan seleksi UM-PTKIN dan SPAN-PTKIN tahun 2024. Fokus penelitian adalah mengukur kepuasan peserta serta mengidentifikasi faktor-faktor yang memengaruhinya. Pendekatan deskriptif kuantitatif digunakan dengan melibatkan 50.000 responden yang dipilih secara stratified random sampling. Data dikumpulkan melalui kuesioner skala likert lima poin dan wawancara mendalam untuk memperoleh perspektif kualitatif. Hasil penelitian menunjukkan bahwa 82% responden merasa puas atau sangat puas dengan layanan seleksi, terutama pada aspek kemudahan penggunaan sistem, kejelasan informasi, kualitas layanan panitia, dan fasilitas pendukung. Analisis regresi menunjukkan bahwa kejelasan informasi, kemudahan akses sistem, kualitas layanan panitia, dan fasilitas pendukung adalah determinan utama kepuasan. Namun, kelemahan seperti aksesibilitas sistem selama waktu puncak dan kurangnya efektivitas komunikasi melalui media sosial memerlukan perhatian. Temuan ini menegaskan pentingnya inovasi dan peningkatan kualitas layanan seleksi untuk meningkatkan pengalaman peserta serta memperkuat citra institusi. Rekomendasi strategis meliputi optimalisasi kapasitas sistem, pelatihan panitia, dan peningkatan komunikasi berbasis digital.
Pengaruh Literasi Tentang Riba, Faktor Sosial Dan Faktor Pribadi Terhadap Keputusan Nasabah Memilih Jasa Perbankan Syariah Pada Bank Syariah Indonesia KCP SUNGAI LILIN Eryani, Risma; Umari, Zuul Fitriani; Juniawati, Mutmainah
Jurnal Ekonomika Dan Bisnis (JEBS) Vol. 5 No. 4 (2025): Juli-Agustus
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jebs.v5i4.3323

Abstract

This reseach article uses a quantitative approach to analyze how literacy about usury, social factors and personal factors affect customer decisions in choosing sharia banking services at BSI KCP Sungai Lilin. Data obtained by distributing questionnaires to BSI KCP Sungai Lilin customers with a total sample of 275 customers through accidental sampling techniques. Data analysis of this reseach article used multiple linear analysis with the help of IMB SPSS 26 data processing software. The results of data analysis of reseach articles show that literacy about usury doesn’t affect customers decisions in using sharia Banking services. While social factors and personal factors affect customer decisions in using sharia banking services. Simultaneously literacy about usury, social factors and personal factors influence customer decicions to use sharia banking services at BSI KCP Sungai Lilin.
Co-Authors DEKY, DEKY ANWAR Eryani, Risma Komaruddin Mohd Rizal Muwazir, Mohd Rizal Rahmah, Inge Rohanda Siska Damayanti Syahbudin Syahril Jamil, Syahril Tri Cahyanto Umari, zuul fitriani Zulfahmi Alwi