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All Journal JURNAL PENELITIAN PERAWAT PROFESIONAL Indonesian Journal of Global Health research Moluccas Health Journal Journal of Language and Health Jurnal Pengabdian Masyarakat Indonesia Maju (JPMIM) Jurnal Kesehatan Kusuma Husada Jurnal Inovasi Pengabdian dan Pemberdayaan Masyarakat JIKI
Nugraha, Dedep
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Journal : Indonesian Journal of Global Health research

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Nurses’ Caring Behavior, Parental Anxiety and Satisfaction in Pediatric Inpatient War Rifai, Susan Irawan; Mukaromah, Raihany S.; Nugraha, Dedep; Fuadah, Novitasari T.
Indonesian Journal of Global Health Research Vol 6 No 1 (2024): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v6i1.2545

Abstract

Caring behavior should consistently be applied by nurses in all care settings, including pediatric inpatient wards.Children undergoing hospitalization will experience traumatic and highly stressful events, this condition can lead to anxiety in parents. Caring can reduce anxiety for both the child and parents. Furthermore, if nurses implement caring optimally, patients will feel satisfied, leading to an improvement in the quality of nursing services. This research aims to identify the relationship between nurses' caring behavior and parental satisfaction and anxiety in pediatric inpatient wards. The research design utilizes descriptive correlational with a cross-sectional approach involving 97 parents sampled through quota sampling. The instrument for measuring caring behavior uses the Caring Assessment Tools (CAT), a satisfaction questionnaire containing five SERVQUAL dimensions, and a parental anxiety questionnaire using the Zung Self-Rating Anxiety Scale. Sprearman rank was used as data analysis. The research results indicate that almost all respondents (90.7%) do not feel anxious, the majority of respondents (75.3%) are highly satisfied with the service, and most of respondentds (62.9%) assess nurses' caring behavior as adequate. Spearman-ranks test results show a significant relationship between anxiety and satisfaction with nurses' caring behavior (p=0.036 & p=0.001). These findings suggest that the better the nurses' caring behavior, the lower the level of parental anxiety, and the higher the patient satisfaction in the pediatric inpatient ward. Nurses need to undergo training and develop caring attitudes and behaviors in delivering nursing services.
Factors Determining Caring Behavior of Nurses in the Inpatient Rooms Rifai, Susan Irawan; Nugraha, Dedep; Situmorang, Roganda
Indonesian Journal of Global Health Research Vol 6 No S6 (2024): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v6iS6.5285

Abstract

Caring behavior is a very important aspect of nurse practice, because through this behavior nurses can show care, empathy, and concern for patients. Nurses' caring behavior not only has an impact on patient satisfaction, but also on faster patient recovery, adherence to care, and improved treatment outcomes. There are several factors that influence caring behavior, including nurse characteristics, rewards, personality type and work motivation. This study aims to analyze factors associated with caring behavior in nurses. The research design used descriptive correlation with a cross sectional approach to 56 nurses in the inpatient room with a sampling technique using proportionate random sampling. The characteristics of nurses consisted of age, gender, length of service, education level and marital status. The instrument to measure caring behavior uses the Caring Behavior Inventory (CBI-24), while the Eysenck personality inventory contains 24 question items to measure personality type. The results showed that length of work (p=0.015) and work motivation (p=0.015) had a significant relationship with caring behavior, while age (p=0.507), gender (p=0.634), marital status (p=0.146), education (p=0.244), employee status (p=0.529), reward (p=0.737) and personality type (p=0.152) were not related to caring behavior. These results indicate that the longer the nurse works and has high work motivation, the better the nurse's caring behavior will be. Therefore, there is a need for a preceptorship program for new nurses and efforts to increase nurses' work motivation through strategies that support their intrinsic needs and professionalism, especially caring behavior.
Co-Authors Deni Wahyudi Diana Ulfah Eki Pratidina Fauzi, Muhamad Ihsan Fuadah, Novitasari T. Idar, Idar INDARNA, ASEP AEP Mahardika, Abdi Mukaroma, Raihany Sholihatul Mukaromah, Raihany S. Mukaromah, Raihany Sholihatul Novianti, Wini Resna Nugraha, Egi Ginanjar Nurazizah, Siti Pritama, Julham Rifai, Susan Irawan Sholihatul Mukaromah, Raihany Silpiani, Silpiani Siti Nuraeni, Siti Situmorang, Roganda Yusita, Intan