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All Journal An-Nadaa: Jurnal Kesehatan Masyarakat Journal Of Human And Education (JAHE) Journal of Contemporary Rituals and Traditions
Fadhliah, Fadhliah
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Religion Humanities Education Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Public Health Social Sciences Veterinary Other

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Analisis Perbedaan Tingkat Kepuasan Pasien Umum dan pasien BPJS pada Pelayanan Rawat Jalan Di Rumah sakit tk. Iii dr. R. Soeharsono Banjarmasin tahun 2022 fadhliah, fadhliah; Norfai, Norfai; Hadi, Zuhrupal; Dhewi, Siska; Wirasati, Rinie Indah Chandra
An-Nadaa: Jurnal Kesehatan Masyarakat (e-Journal) Vol 11, No 1 (2024): AN-NADAA JURNAL KESEHATAN MASYARAKAT (JUNI)
Publisher : Universitas Islam Kalimantan Muhammad Arsyad Al Banjari Banjarmasin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31602/ann.v11i1.14918

Abstract

Berdasarkan data Rumah Sakit TK. III Dr. R. Soeharsono Banjarmasin menunjukkan presentase bulan September hingga bulan Oktober terdapat penurunan hasil kepuasan pasien pada kategori ruang pemeriksaan dokter dalam keadaan bersih dan rapi serta dokter, perawat poli berpenampilan rapih dan ramah dari 98,7% menjadi 97,7%, pada bulan Oktober untuk waktu lama tunggu Rawat Jalan yaitu >60 menit berjumlah 63,9% dan di bulan September untuk waktu lama tunggu Rawat Jalan yaitu >60 menit mencapai 82,2% sehingga melebihi standar yang ditetapkan dari peraturan Menteri Kesehatan tentang bagaimana layanan minum rumah sakit yang menjelaskan lama durasi menunggu rawat jalan maksimal 60 menit. Menganalisis perbedaan tingkat kepuasan pasien umum dan pasien BPJS pada pelayanan rawat jalan di Rumah Sakit TK. III Dr. R. Soeharsono Banjarmasin. Survei analitik dengan pendekatan cross-sectional. Besar sampel terdiri dari 98 pasien umum dan 100 pasien BPJS. Pengambilan sampel menggunakan Accidental Sampling. Uji statistik menggunakan Independent Sampel T test, apabila tidak memenuhi syarat, maka menggunakan uji alternatif yaitu uji Mann-Whitney dengan tingkat kepercayaan 95%. Mayoritas responden dari pasien umum dan pasien BPJS menyatakan puas pada pelayanan rawat jalan di Rumah Sakit TK. III Dr. R. Soeharsono Banjarmasin tahun 2022 yaitu sebanyak 92 pasien umum (93,9%) dan sebanyak 91 pasien BPJS (91%). Berdasarkan hasil uji statistik didapatkan bahwa tidak ada perbedaan rerata tingkat kepuasan pasien umum dan pasien BPJS pada pelayanan rawat jalan di Rumah Sakit TK. III Dr. R. Soeharsono Banjarmasin tahun 2022 (p-value=0,445) > nilai α (0,05). Secara garis besar dapat diartikan bahwa kegiatan operasional Rumah Sakit TK. III Dr. R. Soeharsono Banjarmasin menerapkan pelayanan kesehatan sesuai Standar Operasional Prosedur (SOP) dan dilakukan secara profesional.Kata Kunci: Kepuasan pasien, pasien umum, pasien BPJS.
Mempersuasi Dan Menumbuhkan Motivasi Siswa Untuk Melanjutkan Pendidikan Ke Tingkat Perguruan Tinggi Alfiyaty, Rizqy; Adrian, Donal; Fadhliah, Fadhliah; Yusaputra, Muhammad Isa; Mahardika, I Putu Agus Eka Jaya; Asiyah, Rihadatul; Samsiar, Samsiar; Rahma, Syafina Aulia
Journal Of Human And Education (JAHE) Vol. 4 No. 6 (2024): Journal of Human And Education (JAHE)
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jh.v4i6.1931

Abstract

Every Indonesian citizen has the right to receive education up to university level. The right to receive education is one of the human rights stated in CHAPTER XIII on Education and Culture in the 1945 Constitution after the amendment, namely Article 28 paragraph (1) which states "everyone has the right to develop themselves through the fulfillment of their basic needs, has the right to receive education and obtain benefits from science and technology, art and culture, in order to improve their quality of life and for the welfare of humanity". Education is a conscious and planned effort to create a learning atmosphere and learning process so that students actively develop their potential to have spiritual religious strength, self-control, personality, intelligence, noble morals, and the skills needed by themselves, society, nation and state (Law No. 20 of 2003). Based on the reality, many students in grade XII of high school or equivalent are found to no longer continue their education in college for economic reasons, family support factors, and others. In fact, the main goal in continuing education to college level is to be able to improve the quality of human resources, change life for the better, be useful for anyone and be able to get a job to meet their life needs. In this service, the author focuses on students of SMA Negeri 7 Palu to be able to persuade and motivate them to have the enthusiasm to continue their education to undergraduate level.
Intercultural Communication Patterns in Bugis–Lauje Marriages: Negotiating Identity and Harmony in Rural Central Sulawesi, Indonesia Kaddi, Sitti Murni; Fadhliah, Fadhliah; Badollahi, Muh. Zainuddin; Utama, Roman Rezki
Journal of Contemporary Rituals and Traditions Vol. 3 No. 2 (2025)
Publisher : UIN Sunan Gunung Djati Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/jcrt.1480

Abstract

Purpose: This study aims to analyze the intercultural communication patterns between Bugis–Lauje couples in Tinombo, Central Sulawesi. The research aims to understand how these couples navigate linguistic, emotional, and cultural differences in their daily lives, and how traditional rituals and family mediators serve as bridges of meaning to maintain marital harmony. Methodology: The research employs a qualitative case study approach with six purposively selected informants, including two interethnic couples, two family members, and two traditional leaders. Data were collected through semi-structured interviews, participatory observation, focus group discussions, and document analysis, then analyzed using the Miles and Huberman interactive model with triangulation and member checking to ensure validity. Findings: The findings show that Bugis–Lauje couples achieve intercultural harmony through continuous negotiation and adaptation. Indonesian functions as a neutral lingua franca in household communication, while Bugis and Lauje languages are used in rituals to maintain cultural identity. Couples adopt adaptive strategies such as humor, patience, code-switching, and family mediation to transform potential misunderstandings into mutual understanding. Rituals like mappacci (Bugis) and modutu (Lauje) serve as symbolic spaces of cultural dialogue, reinforcing kinship ties and social cohesion. Implications: The study makes significant contributions both theoretically and practically. Theoretically, it extends Kim’s Stress–Adaptation–Growth model, Giles’s Communication Accommodation Theory, and Ting-Toomey’s Face-Negotiation Theory within the Indonesian intercultural context. Practically, it proposes policy recommendations such as pre-marital intercultural communication modules at KUA, handbooks for family mediators, and bilingual ritual literacy programs to enhance cross-ethnic understanding in rural communities. Originality and Value: This research makes a novel contribution by focusing on the domestic sphere of intercultural communication in rural Central Sulawesi—an area that has been rarely examined in prior studies. It introduces the concept of a hybrid communication model that merges linguistic, cultural, and emotional elements, illustrating how multiethnic families act as agents of social cohesion in Indonesia’s multicultural landscape.
Co-Authors Adrian, Donal Alfiyaty, Rizqy Asiyah, Rihadatul Dhewi, Siska Hadi, Zuhrupal Mahardika, I Putu Agus Eka Jaya Norfai Norfai, Norfai Nurhayun, Nurhayun Rahma, Syafina Aulia Samsiar, Samsiar Sitti Murni Kaddi Syifa, Najhwa Thomas, Velika Tereshkova Utama, Roman Rezki Wirasati, Rinie Indah Chandra Yusaputra, Muhammad Isa