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All Journal JURNAL EKONOMI DAN BISNIS AIRLANGGA Jurnal Ilmiah Manajemen "E M O R" JMM (Jurnal Masyarakat Mandiri) Referensi : Jurnal Ilmu Manajemen dan Akuntansi Menara Ilmu JURNAL MANAJEMEN MANAJEMEN DEWANTARA Literacy : Jurnal Ilmiah Sosial Literacy: Jurnal Ilmiah Sosial UPI YPTK Journal of Business and Economics Journal Of Human And Education (JAHE) ARZUSIN: Jurnal Manajemen dan Pendidikan Dasar Innovative: Journal Of Social Science Research Greenation International Journal of Engineering Science AT TARIIZ : Jurnal Ekonomi dan Bisnis Islam Greenation International Journal of Engineering Science
Wiska, Mayroza
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Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mechanical Engineering Public Health Social Sciences Other

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Journal : JURNAL MANAJEMEN

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ANALYSIS OF E-SERVICE QUALITY AND E-RECOVERY SELLER SERVICE ON ONLINE REPURCHASE INTENTION WITH E-LOYALITY AS A MEDIATION VARIABLE ON TIKTOK SHOP Qhairi, Wiladatulqhairi; Resty, Fenisi; Wiska, Mayroza
JPIM (Jurnal Penelitian Ilmu Manajemen) Vol 9 No 3 (2024): JPIM (JURNAL PENELITIAN ILMU MANAJEMEN)
Publisher : Universitas Islam Lamongan

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This study was conducted to determine and analyze the influence of E-service quality and E-recovery seller service on online repurchase intention with the E- loyalty variable as a mediating variable on TikTok Shop. The results of this study show the influence of E-Service Quality on E-loyalty, there is an influence of E-recovery seller service on E- loyalty, there is an influence of E-service quality on online repurchase intention, there is an influence of E-recovery Service Quality on Online Repurchase Intention, there is an influence of E-loyalty on online repurchase intention, there is an indirect influence of E-service quality on online repurchase intention through E-loyalty as a mediating variable, there is no indirect influence of E- service quality on online repurchase intention through E-loyalty as a mediating variable. It is hoped that TikTok will improve and pay more attention to the quality of e-service quality, e-recovery services so that TikTok buyers or visitors will increase so that consumers are loyal and make repeat purchases on the TikTok Shop application
THE EFFECT OF SAVINGS PRODUCT KNOWLEDGE, MOTIVATION AND FACILITIES ON THE DECISION TO SAVING AT PT.BPR DHARMA NAGARI dika, handika; Purwanto, Kelik; Wiska, Mayroza
JPIM (Jurnal Penelitian Ilmu Manajemen) Vol 9 No 3 (2024): JPIM (JURNAL PENELITIAN ILMU MANAJEMEN)
Publisher : Universitas Islam Lamongan

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This study was conducted to determine the effect of knowledge of savings products, motivation and facilities on saving decisions at PT. BPR Dharma Nagari. The purpose of this study was to determine and analyze the effect of knowledge of savings products, motivation and facilities on saving decisions at PT. BPR Dharma Nagar. This study uses a quantitative method with data collection using a questionnaire. Data analysis techniques with validity tests, reliability tests, multiple linear regression analysis, classical adjustion tests, t tests, f tests, determination tests (R2 ) . The population in this study was 436 respondents for the year 2022/2023 and 209 samples were used
Co-Authors Alex Ferdinal Anisa, Rani Aprilla, Raynaldo Deswita, Yuhelvi dika, handika Dilova, Gisha Eka Ermawati, Eka ELIDA PUTRI, DINI Ermawati , Eka Fahruri, Rikza Ajib Fami, Dara Rindiani Gusteti, Yesi Halimahtussyakdiah, Halimahtussyakdiah Hasibuan, Anggy Qurnia Ra’afi Hidayatullah, Chindy Irmawati Irmawati Kelik Purwanto, Kelik Nurwijayanti Pambudi, Meigy Setya Pondrinal, Muhammad Priastuti, Sonia Agustia Qhairi, Wiladatulqhairi Qurnia Ra’afi H, Anggy Resty, Fenisi Rina Rahayu, Rina Rivaldi, Ahmad Selvitri, Sri Reski Wijaya, Septya Ari