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All Journal JAM JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Jurnal Entrepreneur dan Entrepreneurship ADI Bisnis Digital Interdisiplin (ABDI Jurnal) Jurnal Pengabdian Kepada Masyarakat Patikala Metris: Jurnal Sains dan Teknologi Jurnal Sistem Informasi dan Manajemen
Akseptori, Ristanti
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Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Library & Information Science Social Sciences Other

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Analisis Uji Pengaruh Karakteristik Pekerjaan, Kepuasan Kerja Karyawan dan Budaya Organisasi Terhadap Komitmen Organisasi pada Perusahaan Logistik Pelabuhan Devi, Yesica N; Akseptori, Ristanti; Hardiyanti, Fitri
Akuntansi dan Manajemen Vol. 19 No. 2 (2024): Jurnal Akuntansi dan Manajemen
Publisher : Jurusan Akuntansi Politeknik Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30630/jam.v19i2.303

Abstract

Getting skilled human resources is not easy because of the increasingly tight competition, so it requires commitment for the company. In a port logistics company in Surabaya, there was a decrease in the number of employees due to early retirement. In addition, the increase in the number of management work plans caused an unbalanced workload. So that it causes work stress in employees. This study aims to analyze the influence of job characteristics, employee job satisfaction, and organizational culture on organizational commitment in a port logistics company in Surabaya. This study used a multiple linear regression analysis method with the help of SPSS 26. The number of respondents was 81 company employees. The results of this study indicate that job characteristics, job satisfaction, and organizational culture have a positive and significant effect on organizational commitment both partially and simultaneously. The coefficient of determination (R2) produced is 0.521, which means that the independent variable explains 52.1% of the variability of organizational commitment, while the remaining 47.9% is influenced by other variables outside this study. So it can be concluded that in this study there is an increase in job characteristics that are in accordance with employee abilities, high job satisfaction, and a supportive organizational culture can increase organizational commitment.
INTEGRASI DATA STRATEGI BISNIS DAN KOMERSIALISASI TEKNOLOGI UNTUK SURVIVAL RATE BISNIS DI ERA NEW NORMAL Devi, Yesica Novrita; Maulana, Danis; fauzi, Muhammad; Akseptori, Ristanti; Arif, Muhammad Lukman
JURSIMA Vol 10 No 2 (2022): Jursima Vol. 10 No. 2, Agustus Tahun 2022
Publisher : INSTITUT TEKNOLOGI DAN BISNIS INDOBARU NASIONAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47024/js.v10i2.334

Abstract

Abstrak Komersialisasi teknologi merupakan serangkaian proses pengembangan dan pemasaran teknologi yang dirancang untuk mencapai suatu titik yang dapat diaplikasikan pada suatu kegiatan produksi atau konsumsi sehingga dapat menghasilkan keuntungan. Sukses atau tidaknya komersialisasi bisnis berbasis teknologi dipengaruhi oleh beberapa faktor, antara lain kapasitas Start Up Vokasi sebagai pengusaha berbasis teknologi, mentor yang mendampingi Start Up Vokasi, pusat inkubasi yang melakukan proses inkubasi kepada Start Up Vokasi, dan nilai Tingkat Kesiapan Teknologi (TKT) dari produk teknologi yang dikomersialisasikan. Tujuan penelitian ini adalah untuk menjelaskan integrasi data strategi bisnis dan komersialisasi teknologi melalui pembuatan prototype sistem informasi untuk meningkatkan survival rate bisnis pada start up vokasi di Jawa Timur dalam menghadapi new normal. Penelitian ini dilakukan dalam beberapa tahapan meliputi melakukan studi terhadap startup vokasi di Jawa Timur untuk menggali permasalahan yang dihadapi dan melakukan analisis SWOT. Kemudian melakukan rekap data awal, dilanjutkan melakukan analisis Survival Rate, membuat Prototype Sistem informasi dan melakukan analisis terhadap integrasi data dan strategi bisnis. Hasil penelitian menunjukkan bahwa prototype Sistem informasi Start up vokasi mampu memberikan pelayanan yang lebih baik dalam proses inkubasi, monitoring evaluasi perkembangan usaha, dan strategi bisnis yang baik bagi para Start UP Vokasi khususnya pada wilayah Jawa Timur. kata kunci : integrasi data, sistem informasi, survival rate bisnis, start up vokasi jawa timur
Increasing Business Survival Rate with Data Integration Business Strategy and Technology Commercialization Maulana, Danis; Arif, M. Lukman; Akseptori, Ristanti; Novrita Devi, Yesica
Jurnal Entrepreneur dan Entrepreneurship Vol. 11 No. 1 (2022): Jurnal Entrepreneur dan Entrepreneurship
Publisher : Universitas Ciputra Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37715/jee.v11i1.2443

Abstract

Increasing Business Survival Rate with Data Integration Business Strategy and Technology Commercialization Abstract Technology commercialization is a series of processes from the development and marketing of a technology that is designed to reach a point that can be applied to a production or consumption activity so that it can generate profits. The success or failure of the commercialization of technology-based businesses is influenced by several factors, including the capacity of startups as technology-based entrepreneurs, mentors who accompany, incubation centers that carry out the incubation process, and value of the Technology Readiness Level (TKT) of commercialized technology products. This study aims to explain the increase in startups business survival rates with data integration of business strategies and technology commercialization. This research was conducted with the stages of exploring the problems and conducting a SWOT analysis of East Java startups, analyzing survival rate, making information system prototypes, and analyzing data integration and business strategies. The results showed that Usability Testing received an assessment of 87% consisting of 86% Easy of Use aspect, 88% Easy of Learning aspect, 86% Satisfaction aspect, and 89% on the Usefulness aspect. So information system designed is included very worthy category. The largest percentage of business problems by the HRM (24%) and Operations (24%) therefore need to get attention for solutions. Keywords: survival rate, startup, macroeconomics, Technology Readiness Level, prototype
PENERAPAN EMERGENCY RESPONSE PLAN DI SEKOLAH ANAK USIA DINI: PERHITUNGAN DAN PENATAAN JALUR EVAKUASI TK SAFINDA SURABAYA Rohma Dhani, Mey; Akseptori, Ristanti; Novrita Devi, Yesica; Maulana, Danis
Jurnal Pengabdian Kepada Masyarakat Patikala Vol. 4 No. 4 (2025): Jurnal PkM PATIKALA
Publisher : Education and Talent Development Center of Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51574/patikala.v4i4.3218

Abstract

Indonesia is a country prone to disasters, especially earthquakes and fires, which have the potential to greatly threaten the safety of occupants of multi-storey buildings, including educational facilities such as kindergartens. TK Safinda Surabaya is one of the early childhood education institutions that does not yet have a standardized emergency evacuation route system, even though the building consists of two floors and is located in a densely populated area. The early age group is included in the category of vulnerable populations to safety risks during disasters. Therefore, this community service activity aims to help TK Safinda design and calculate emergency evacuation routes based on the real conditions of the building and the characteristics of its occupants. This activity is carried out through a participatory-educational approach involving the service team, teachers, and students. The implementation method includes direct observation, measuring building dimensions, calculating evacuation capacity, and compiling evacuation route maps and gathering points in accordance with the principles of the Emergency Response Plan (ERP) and the SFPE Handbook of Fire Protection Engineering reference. Evacuation time calculations are carried out based on parameters such as effective route width, population density, individual movement speed, and evacuation flow rate. The results of the activity show that the designed evacuation route has met the minimum standards for evacuation speed and capacity, and can be implemented effectively to support disaster preparedness. The implementation of ERP that is adjusted to the building structure and population of early childhood school users has been proven to be able to improve security, risk mitigation, and the understanding of school residents regarding emergency evacuation procedures. It is hoped that the results of this activity can be replicated in similar institutions in other densely populated and disaster-prone areas.
Customer Satisfaction: Between Expectation and Reality of Service Quality in Container Depot, Surabaya: Kepuasan Pelanggan: Antara Harapan dan Kenyataan Kualitas Layanan di Terminal Kontainer, Surabaya Akseptori, Ristanti; Prihandono, Medi; Maulana, Danis; Ningsih, Lestari Mulyani
JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Vol. 11 No. 2 (2025): September: JBMP Vol.11 No. 2 2025
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jbmp.v11i2.2072

Abstract

Improving service quality is a must for any company to cope with the high market demand. It is also a concern for shipping services companies. Quality is the benchmark for innovation among freight transportation business service providers to gain customer satisfaction. This research was conducted at a shipping service company that has several subsidiaries. One of which manages container depots in the Surabaya area. The change in the Depot concept caused Depot services to change, and customers felt a different impact. The effect of these changes made customers complain about the services provided by the Depot. This study aimed to determine the difference between expectations and reality of the services provided to determine the customer satisfaction of Container Depot in Surabaya using the SERVQUAL method. The sample is 70 customers of the 228 population. The research results showed that all attributes had negative gap values, which means that the customer was dissatisfied. The research gap is that this research was limited to SERVQUAL application in the niche sector of container depot services within the shipping industry. This creates a gap in understanding the unique challenges and service quality expectations. Therefore, the Depot must improve its service quality for each attribute and give more concern to the highest negative gap value (empathy, reliability, responsiveness, tangibility, and assurance). The implication of the research revealed that the depot must adapt their service quality to align with customer expectations and prioritize service improvement through staff training, enhancing communication with customers, and streamlining operational processes. 
Studi Literatur Indikator Kinerja Pelabuhan Secara Internal Dan Eksternal Praharsi, Yugowati; Hardiyanti, Fitri; Puspita Sari, Devina; Akseptori, Ristanti; Maharani, Aditya
Metris: Jurnal Sains dan Teknologi Vol. 23 No. 02 (2022): Desember
Publisher : Prodi Teknik Industri, Fakultas Teknik - Universitas Katolik Indonesia Atma Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25170/metris.v23i02.3258

Abstract

Banyaknya Pelabuhan di Indonesia yang belum menerapkan Key Performance Indicator dalam evaluasi operasional kerjanya dan minimnya pengembangan teknologi sebagai nilai tambah dalam operasional Pelabuhan di Indonesia. Dilakukannya evaluasi dan pengukuran kinerja berdasarkan pada standar yang ada merupakan hal yang cukup penting dalam peningkatan kualitas kerja. Penelitian ini bertujuan untuk memberikan rumusan KPI dengan merujuk pada gabungan metode BSC dan PESTLE untuk meningkatkan kinerja pelabuhan. Penggabungan metode BSC dan PESTLE yang juga disertai dengan konsep sustainability, smart dan green port. Metode BSC digunakan sebagai ukuran kinerja perusahaan secara keseluruhan tetapi lebih menitikberatkan pada aspek internal perusahaan, sedangkan PESTLE digunakan sebagai ukuran kinerja pada aspek eksternal pelabuhan. Berdasarkan hasil studi literatur, metode-metode tersebut terbukti dapat digunakan sebagai alat ukur kinerja pelabuhan, sehingga perlu diintegrasikan karena perusahaan harus berada pada posisi kompetitif dengan informasi internal dan eksternal yang dibutuhkan. Oleh karena itu, penggunaan KPI yang telah dirumuskan dalam proses evaluasi kinerja Pelabuhan cukup penting untuk dilakukan.
Pengukuran Kinerja dengan Perspektif Keuangan dan Pelanggan (SK. Divisi HCM Grup Perusahaan Maritim Surabaya) Dewi, Murni Sari; Norromadani Yuniati, R.A.; Akseptori, Ristanti
ADI Bisnis Digital Interdisiplin Jurnal Vol 1 No 2 Desember (2020): ADI Bisnis Digital Interdisiplin (ABDI Jurnal)
Publisher : ADI Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34306/abdi.v1i2.148

Abstract

Suatu perusahaan harus memiliki daya saing tinggi untuk bisa bertahan di suatu industri, kunci untuk menambah nilai daya saing perusahaan dengan melalui peningkatan kemampuan dan keterampilan yang dimiliki oleh karyawan. Permasalahan di perusahaan ini yaitu belum memiliki penilaian kinerja karyawan khususnya pada divisi HCM, kurang terstrukturnya administrasi, dan kurang terintegrasinya sistem presensi karyawan. Penelitian ini bertujuan untuk merancang pengukuran kinerja divisi HCM pada Grup Perusahaan Maritim di Surabaya. Metode yang digunakan dalam penelitian ini adalah Human Resources Scorecard dengan melibatkan dua perspektif yaitu perspektif keuangan dan perspektif pelanggan, pengukuran pembobotan setiap perspektif menggunakan Analytical Hierarchy Process, pengukuran target dan realisasi kinerja perusahaan menggunakan Traffic Light System, serta rekomendasi perbaikan menggunakan usulan inisiatif strategis. Hasil penelitian menunjukkan dengan mengacu pada dua perspektif HRSC, terdapat lima ukuran kinerja yang dapat diterapkan perusahaan sebagai standar penilaian kinerja karyawan pada divisi HCM. Secara keseluruhan skor perspektif keuangan adalah 66,93 dan skor perspektif pelanggan adalah 11,98. Perspektif keuangan berkategori warna hijau, artinya kinerja telah mencapai target dan perspektif pelanggan berkategori warna kuning, artinya kinerja belum mencapai target. Perusahaan dapat menerapkan rekomendasi perbaikan berupa kebijakan dan inisiatif strategis untuk memperbaiki target kinerja yang belum tercapai.
GPS Forelite: Inovasi Teknologi LoRa Berbasis AI dalam Meningkatkan Keselamatan Nelayan Kecil di Paciran, Lamongan Akseptori, Ristanti; Praharsi, Yugowati; Amelia
Jurnal Pengabdian Kepada Masyarakat Patikala Vol. 5 No. 2 (2025): Jurnal PkM PATIKALA (On Progress)
Publisher : Education and Talent Development Center of Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51574/patikala.v5i2.3925

Abstract

The safety of small-scale fishermen in Paciran District, Lamongan Regency, still faces serious challenges due to limited communication facilities and the absence of an early warning system. Small boats (<50 GT) used by fishermen at sea are highly vulnerable to high waves. In case of an emergency at sea, fishing boats are not equipped with technology that allows fishermen to request assistance from officers. This community service program aims to provide a solution through GPS Forelite, a LoRa and artificial intelligence (AI)-based vessel monitoring device equipped with a leak sensor, GPS, a two-way communication system, and an emergency button to improve the safety and efficiency of fishermen. The community service method was carried out through socialization, knowledge transfer, and training on the use of GPS Forelite. The socialization activity involved 32 fishermen and administrators of the Kandang Semangkon Fishermen's Association (Rukun Nelayan Kandang Semangkon) directly in a demonstration of the use of GPS Forelite to simulate leaks and use the emergency button. The results showed that 91% of the participants in the socialization and training gained a basic understanding of the importance of sailing safety aspects through the use of technology. The training participants successfully mastered the use of GPS Forelite, and the fishermen's groups as partners benefited from an increased sense of security and preparedness to face emergencies at sea. Another visible impact is the formation of collective awareness regarding occupational safety culture and the strengthening of the Nelayan Association (Rukun Nelayan) as a coordination center for technology implementation. Through this community service activity, a new approach has emerged that integrates technology transfer with active community participation, thus not only improving the safety of small-scale fishers but also building the capacity of fishing groups to become independent in adopting technological innovations.
Co-Authors Amelia Arif, M. Lukman Arif, Muhammad Lukman Devi, Yesica N Devi, Yesica Novrita Dewi, Murni Sari Fitri Hardiyanti Fitri Hardiyanti, Fitri Maharani, Aditya Muhammad Fauzi Ningsih, Lestari Mulyani Novrita Devi, Yesica Prihandono, Medi Puspita Sari, Devina Rohma Dhani, Mey Yugowati Praharsi Yuniati, R.A. Norromadani