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Unleashing Competence: Exploring the Influence of Organizational Culture, Emotional Intelligence and Learning Organization Ariawan; Emba; Daud, Ilzar; Novrianto, Andry; Kurniawan, Muhammad Sani
Jurnal Informatika Ekonomi Bisnis Vol. 5, No. 3 (September 2023)
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (308.39 KB) | DOI: 10.37034/infeb.v5i3.615

Abstract

This study aimed to examine the influence of organizational culture, emotional intelligence, and organizational learning on employee competence in the government of Gorontalo City. Data were collected from a sample of 134 government employees, and hypothesis testing was conducted to analyze the significance of the variables. The results indicated that all three factors, namely organizational culture, emotional intelligence, and organizational learning, significantly and positively influenced employee competence. The findings highlighted the importance of fostering a positive and inclusive organizational culture that motivates employees to enhance their competence. Emotional intelligence emerged as a crucial factor in self-motivation, resilience, and empathy, which contributed to improved competence. Additionally, organizational learning played a significant role in supporting continuous professional growth and the development of job-relevant competencies. The analysis of R-Square revealed that organizational culture, emotional intelligence, and organizational learning explained 73.8% of the variance in employee competence. However, it is important to acknowledge that other unexplored factors may also influence competence. These findings have important implications for the government of Gorontalo City. By prioritizing a positive organizational culture, nurturing emotional intelligence, and promoting organizational learning, the government can enhance employee competence, overall performance, and service delivery to the community. Future research should consider investigating additional factors to gain a more comprehensive understanding of competence in the government context. Implementing interventions and strategies to strengthen organizational culture, enhance emotional intelligence, and support continuous learning can further improve employee competence and contribute to the success of the government of Gorontalo City.
Exploring Factors of Working Capital Credit Distribution: Interest Rates, Deposits and Customer Perception Ariawan; Anas, Muhammad; Samiu, La Diu; Oktoriza, Linda Ayu; Awwal, Muhammad Al Faridho
Jurnal Informatika Ekonomi Bisnis Vol. 5, No. 3 (September 2023)
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/infeb.v5i3.623

Abstract

This study examines the impact of interest rates, customer deposits, and customer perception of the Five C's of Credit on the disbursement of working capital loans in Bank Perkreditan Rakyat (BPRs). A quantitative approach was utilized, and data were collected from 108 BPR customers in Gorontalo through an online questionnaire using Google Forms. The collected data were analyzed using the SPSS technique. The findings indicate that all three variables have a significant influence on the disbursement of working capital loans in BPRs. Interest rates, customer deposits, and customer perception of the Five C's of Credit play crucial roles in the credit evaluation process and loan allocation decisions in BPRs. The results of the analysis demonstrate that these variables collectively account for 58.7% of the variation in the disbursement of working capital loans. This highlights the significance of considering these factors when determining credit allocation in BPRs. However, it is important to acknowledge the limitations of this study. Other variables not included in this research could also impact credit disbursement in BPRs. Future studies could explore additional factors and expand the sample size to enhance the generalizability of the findings. The findings offer valuable insights for BPRs in formulating effective lending policies and practices to address the financing needs of businesses. By doing so, BPRs can contribute to the economic growth and development of the region.
ANALISIS YURIDIS TERHADAP PERLINDUNGAN KONSUMEN DAN DAMPAKNYA PADA PRAKTIK BISNIS DI INDONESIA Patricia, Laura Sally; Ariawan
Jurnal Hukum Lex Generalis Vol 5 No 4 (2024): Tema Hukum Perdata
Publisher : CV Rewang Rencang

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Abstract

The implementation of consumer protection regulations in Indonesia plays a crucial role in shaping the relationship between businesses and consumers. This dynamic reflects how current policies strive to create a balance of interests, yet challenges remain in their execution. The existing regulations’ inability to fully protect consumers from harmful business practices raises questions about their effectiveness. Therefore, steps are needed to strengthen the consumer protection system, including stricter law enforcement and increased awareness among business actors, to foster fair and sustainable business practices.
Pengaruh Kepemimpinan dan Disiplin Kerja Terhadap Kinerja Pegawai Melalui Kepuasan Kerja pada Dinas Kependudukan dan Catatan Sipil Kota Gorontalo Anwar, Sitti Meylani Karina; Ariawan; Rahmisyari
Jurnal Penelitian Multidisiplin Ilmu Vol 3 No 4 (2024): Desember
Publisher : Melati Institute

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Abstract

This study aims to analyze and explain the Influence of Leadership and Work Discipline on Employee Performance Through Job Satisfaction at the Population and Civil Registration Office of Gorontalo City. The type of research used is quantitative with a survey method. The unit of analysis used is the individual. The collection of basic data used using a survey, the number of samples in this study was 64 respondents. The analysis method used is SEM PLS. The results of the study show that (i). Leadership (X1) has a positive and significant effect on Job Satisfaction (Z) at the Population and Civil Registration Office of Gorontalo City, (ii). Work Discipline (X2) has a positive and significant effect on Job Satisfaction (Z) at the Population and Civil Registration Service of Gorontalo City, (iii). Leadership (X1) has a positive and significant effect on Employee Performance (Y) at the Population and Civil Registration Service of Gorontalo City, (iv). Work Discipline (X2) has a positive and insignificant effect on Employee Performance (Y) at the Population and Civil Registration Service of Gorontalo City, (v). Job Satisfaction (Z) has a positive and significant effect on Employee Performance (Y) at the Population and Civil Registration Service of Gorontalo City, (vi). Leadership (X1) has a positive and significant effect on Employee Performance (Y) with Job Satisfaction (Z) as an intervening variable at the Population and Civil Registration Service of Gorontalo City (vii). Work Discipline (X2) has a positive and significant effect on Employee Performance (Y) with Job Satisfaction (Z) as an intervening variable at the Population and Civil Registry Service of Gorontalo City
Citizen Engagement in Democratic Governance: Insights from Participatory Policy-Making Ariawan; Soemartono, Triyuni; Effendy, Khasan; Sukmana, Pandjj
Politeia : Journal of Public Administration and Political Science and International Relations Vol. 3 No. 4 (2025): October 2025
Publisher : Indonesian Scientific Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61978/politeia.v3i4.965

Abstract

Citizen participation in policy-making has become a defining feature of contemporary democratic governance, yet its effectiveness varies across political, social, and technological contexts. This narrative review aims to synthesize evidence on mechanisms of citizen engagement, influencing factors, and governance outcomes. Literature searches were conducted across Scopus, Web of Science, and Google Scholar using targeted keywords such as public participation, participatory governance, and deliberative democracy. Inclusion criteria focused on empirical and conceptual studies addressing citizen engagement in policy-making, while both qualitative and quantitative designs were considered. The results show that mechanisms such as Participatory Action Research, Citizen Advisory Boards, and digital platforms facilitate transparency, accountability, and trust when effectively institutionalized. Comparative evidence from contexts including Japan, Indonesia, and Europe demonstrates that participatory models enhance policy legitimacy and responsiveness but require adaptation to local cultures and institutional capacities. However, systemic barriers—ranging from political dominance and socio-economic inequalities to digital literacy gaps—continue to hinder inclusivity and long-term sustainability. These findings emphasize the importance of embedding participatory mechanisms within institutional and legal frameworks while leveraging information and communication technologies to broaden access.This review concludes that citizen engagement is both a normative imperative and a practical strategy for improving governance. Future research should explore cross-country comparisons, develop long-term evaluation metrics, and examine how marginalized populations can be more effectively integrated. Strengthening participatory governance is crucial for advancing transparency, accountability, and democratic resilience.
Digital Leadership and Innovation in Indonesia’s Public Administration: Insights from the Govtech INA Digital Reform Ariawan; Soemartono, Triyuni; Effendy, Khasan; Sukmana, Pandji
International Journal of Social Science and Religion (IJSSR) 2025: Volume 6 Issue 2
Publisher : Indonesian Academy of Social and Religious Research (IASRR)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53639/ijssr.v6i2.372

Abstract

This study explores how digital leadership influences innovation in Indonesia’s public sector amid the nationwide implementation of GovTech INA Digital and the updated Electronic Based Government System (SPBE). Using a qualitative, phenomenological design, the research draws on nine in-depth interviews with central and regional government officials, complemented by document analysis and observation. Thematic analysis revealed four key themes: visionary and communicative leadership, organizational digital capability, innovation culture and citizen co-creation, and institutional agility amid policy shocks. Visionary and communicative leadership enabled shared alignment across agencies, while empowerment-based leadership strengthened organizational capability. A culture of openness and co-creation fostered sustained innovation, although bureaucratic rigidity still limited rapid experimentation. Institutional reforms and crises particularly the 2024 PDNS ransomware incident tested leadership agility, revealing that adaptive leaders effectively transformed disruption into opportunities for systemic learning. The findings conceptualize digital leadership as an adaptive capability operating across behavioral, structural, cultural, and contextual pathways. The study contributes to digital governance theory by demonstrating how leadership behaviors and institutional contexts co-evolve to sustain innovation. Policy implications highlight the need for leadership development programs that combine strategic foresight, digital literacy, and participatory governance to enhance resilience and innovation in public administration.
REVIEW OF PRINCIPLES OF QUANTITATIVE RESTRICTIONS ON DISPUTE SETTLEMENT“EU AND US LAWSUIT FOR THE INDONESIAN GOVERNMENT'S NICKEL EXPORT BAN POLICY BY THE WTO DISPUTE SETTLEMENT BODY Lusi Puspita Sari; Ariawan
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 3 No. 5 (2023): September
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v3i5.997

Abstract

The Government of Indonesia through Regulation of the Minister of Energy and Mineral Resources Number 11 of 2019 concerning the second Amendment to Regulation of the Minister of Energy and Mineral Resources Number 25 of 2018 concerning Coal Mining and Mineral Exploitation (Permen ESDM 11/2019) decided to stop exporting nickel ore from from 1 January 2020. This regulation is considered to violate the Quantitative Restriction Principle in Article XI of the General Agreement on Tariffs and Trade (GATT) and is being demanded by the European Union against the Dispute Settlement Body of the World Trade Organization (DSB WTO). This article analyzes the scope of Article XI of the GATT and the conformity of the nickel ore export ban regulation with justification in the GATT regulatory framework. This article uses a normative juridical approach, namely legal research conducted through research on library materials and secondary data. This research is descriptive analytical in nature that analyzes related legal instruments, to provide a thorough and systematic understanding of the scope and application of the Quantitative Restriction Principle.This study shows the results that the Interpretation of Article XI: 1 GATT, Indonesia's export ban regulations can be said to be incompatible with the principle of a quantitative restriction ban. Indonesia in implementing a nickel ore export ban has a background to maintain Indonesia's nickel supply which has been depleting. Due to the depletion of Indonesia's nickel supply, the government decided to downstream and industrialize nickel ore. This background is in line with the exception in Article XI:2 (a) which allows export restrictions for a country's essential products. Even so, based on Article XI: 2 (a), this export restriction must be implemented temporarily.