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DIGITAL TRANSFORMATION IN PARLIAMENTARY INSTITUTIONS: A MULTI-DIMENSIONAL ANALYSIS OF SRIKANDI IMPLEMENTATION AND ITS IMPACT ON INFORMATION MANAGEMENT EFFECTIVENESS Ariawan, Ariawan; Soemartono, Triyuni; Effendy, Khasan; Sukmana, Pandji
Media Mahardhika Vol. 24 No. 1 (2025): September 2025
Publisher : STIE Mahardhika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29062/mahardika.v24i1.1420

Abstract

This study examines the implementation of digital transformation policy through the Integrated Dynamic Archival Information System (SRIKANDI) at Indonesia's House of Representatives (DPR RI), employing a comprehensive multi-dimensional analytical framework. Using qualitative methodology with case study design, data were collected through in-depth interviews with 25 key stakeholders, participatory observation over six months, and extensive documentation analysis. The research applies Edward III's policy implementation model, DeLone and McLean's information systems success model, and Lewin's organizational change theory to analyze the complex dynamics of digital transformation in parliamentary institutions. Findings reveal that SRIKANDI implementation achieved significant improvements in archival efficiency (67% reduction in document retrieval time) and transparency (85% increase in digital document accessibility), while facing substantial challenges in organizational culture adaptation and technical infrastructure limitations. The study identifies four critical success factors: leadership commitment intensity, digital literacy enhancement programs, infrastructure robustness, and change management strategies. Results demonstrate that successful digital transformation in legislative institutions requires synchronized alignment of policy frameworks, technological capabilities, organizational readiness, and human resource development. This research contributes to the growing literature on e-governance in developing countries and provides actionable insights for parliamentary digital transformation initiatives globally.
Developing a Human Resource Management Model for E-Government Implementation in the Public Sector Akbar, Rasona Sunara; Soemartono, Triyuni; Sukmana, Pandji; T. Herry Rachmatsyah
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 5 (2025): JIMKES Edisi September 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i5.3789

Abstract

The rapid digital transformation in Indonesia requires public agencies to align human resource (HR) capabilities with e-government reforms. This study aims to develop a conceptual HR management model for the public sector to support effective e-government implementation. An exploratory qualitative approach was used, and a multi-level case study was conducted on the State Civil Service Agency (SAPK) and the Ministry of Law (SIMPEG). Data were obtained through in-depth interviews, document analysis, and field observations, then thematically analyzed using NVivo. The results highlight HR’s role as an enabler, integrator, and catalyst for change. SAPK and SIMPEG have improved efficiency, but challenges remain, including low digital literacy, resistance to change, fragmented policies, and limited regional budgets, which hinder interoperability and sustainability of public digital services. The proposed integrative HR management model comprises five pillars: digital competence, adaptive structure, digital governance, supporting infrastructure, and digital organizational culture. Policy recommendations include targeted digital training, integrated personnel systems, dedicated budget allocations, and HR regulatory reform. This model provides a strategic roadmap for national and regional agencies to develop a capable, efficient, transparent, and service-oriented bureaucracy in the digital era.
Digital Leadership and Innovation in Indonesia’s Public Administration: Insights from the Govtech INA Digital Reform Ariawan; Soemartono, Triyuni; Effendy, Khasan; Sukmana, Pandji
International Journal of Social Science and Religion (IJSSR) 2025: Volume 6 Issue 2
Publisher : Indonesian Academy of Social and Religious Research (IASRR)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53639/ijssr.v6i2.372

Abstract

This study explores how digital leadership influences innovation in Indonesia’s public sector amid the nationwide implementation of GovTech INA Digital and the updated Electronic Based Government System (SPBE). Using a qualitative, phenomenological design, the research draws on nine in-depth interviews with central and regional government officials, complemented by document analysis and observation. Thematic analysis revealed four key themes: visionary and communicative leadership, organizational digital capability, innovation culture and citizen co-creation, and institutional agility amid policy shocks. Visionary and communicative leadership enabled shared alignment across agencies, while empowerment-based leadership strengthened organizational capability. A culture of openness and co-creation fostered sustained innovation, although bureaucratic rigidity still limited rapid experimentation. Institutional reforms and crises particularly the 2024 PDNS ransomware incident tested leadership agility, revealing that adaptive leaders effectively transformed disruption into opportunities for systemic learning. The findings conceptualize digital leadership as an adaptive capability operating across behavioral, structural, cultural, and contextual pathways. The study contributes to digital governance theory by demonstrating how leadership behaviors and institutional contexts co-evolve to sustain innovation. Policy implications highlight the need for leadership development programs that combine strategic foresight, digital literacy, and participatory governance to enhance resilience and innovation in public administration.