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PENGARUH BAURAN PEMASARAN JASA DAN KUALITAS LAYANAN TERHADAP KEPUASAN PELANGGAN JAMINAN KESEHATAN NASIONAL DI KLINIK KOTA TASIKMALAYA Suhartini, Titin; Saryomo, Saryomo
JURNAL KEPERAWATAN MUHAMMADIYAH BENGKULU Vol 7, No 1 (2019): JURNAL KEPERAWATAN MUHAMMADIYAH BENGKULU
Publisher : Program Studi Ilmu Keperawatan, Fakultas Ilmu Kesehatan Universitas Muhammadiyah Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36085/jkmu.v7i1.311

Abstract

The purpose of this study was to determine the effect of marketing mix and service quality on JKN customer satisfaction at the Tasikmalaya City Clinic, this study uses descriptive and verification methods, data analysis uses descriptive analysis and multiple regression. The results revealed 1) marketing mix influenced JKN customer satisfaction with a value of 0.589, 2) service quality affected JKN customer satisfaction with a value of 0.669, and 3) marketing mix and service quality jointly influenced JKN customer satisfaction with a value of 0.684. Conclusion, there is an effect both directly and jointly the marketing mix and service quality on customer satisfaction National Health Insurance in the Tasikmalaya City clinic. Keywords: Marketing Mix, Service Quality and Customer Satisfaction
Caregiver Burden of People with Schizophrenia: a concept analysis Gunawan, Indra; Huang, Xuan-Yi; Restiana, Nia; Rosnawanty, Rossy; Saryomo, Saryomo; Falah, Miftahul
South East Asia Nursing Research Vol 5, No 2 (2023)
Publisher : University of Muhammadiyah Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26714/seanr.5.2.2023.12-22

Abstract

The term burden of care has been widely used in current nursing reference sources, but the definition of the concept of the burden of caring for caregivers of people with Schizophrenia has never been studied. Therefore, this article aims to analyze and provide relevant information related to the caregiver burden of people with Schizophrenia. This literature study uses an electronic article search tool from several online database sources such as (CINAHL (Cumulative Index for Nursing and Allied Health), PubMed, Google Scholar, Cochrane Library), health official websites (both non-government or government), and dictionaries. This analytical study adopts the principles of Walker and Avant to identify the attributes, antecedents, and consequents of this concept. This study has identified the attributes, antecedents, and consequences of the concept of caregiver burden of people with Schizophrenia. The attributes include Unequal distribution of responsibilities, persistent fatigue, and perception. Meanwhile, the antecedents are a lack of formal and informal social support, the conflict of various duties, and limited social activities. The last, in this study, has revealed the concept's negative consequences, including decreased quality of care, poor quality of life, and physical and psychological problems. A clear understanding of the caregiver burden of people with Schizophrenia has been defined. The results of this study can be used as a knowledge base for scientific development to improve the quality of nursing interventions, especially for caregivers of people with Schizophrenia.
The Vaccination of Covid-19 for Community in Tasikmalaya Falah, Miftahul; Handayani, Hani; Saryomo, Saryomo; Sahroni, Oni; Setiawan, Asep; Solihatin, Yuyun; Herdiani, Ida; Brahmantia, Bayu; Sholihat, Neni; Ariyani, Hana; Firdaus, Ali; Rusdiana, Rusdiana; R. Romli, Yusuf; Tien, Rany; Muttaqin, Zainal; Ikhsan, Ikhsan; Gunawan, Indra; Budiana, Ijang; Suhartini, Titin
ABDIMAS: Jurnal Pengabdian Masyarakat Vol. 6 No. 3 (2023): ABDIMAS UMTAS: Jurnal Pengabdian Kepada Masyarakat
Publisher : LPPM Universitas Muhammadiyah Tasikmalaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35568/t5c9ct64

Abstract

The Covid-19 pandemic has created an emergency status in Indonesia. Through Presidential Decree No. 11 of 2020, Indonesia has declared a health emergency status. Various efforts have been made to overcome the impact of the Covid-19 pandemic, vaccination is one of efforts to solve the problem. The purpose of this community service is to implement a Covid-19 vaccination in the work area of ​​the Tamansari Public Health Center, Tasikmalaya City. The method used interviews followed by administering the Covid-19 vaccine to people who already meet the criteria. The total respondents in the Covid-19 vaccination were 804 people, which were carried out in two sessions. The implementation of Covid-19 vaccination was conducted at the Muhammadiyah University of Tasikamalaya with a total of 304 people in season 1 and 500 people in season 2. The community response was positive and supported the vaccination activities organized by UMTAS and Tamansari Public Health Center, Tasikmalaya City. In summary, people who got a vaccination of Covid-19 will increase individual and communal immunity.