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All Journal Jurnal Bina Bangsa Ekonomika West Science Journal Economic and Entrepreneurship Journal of Management, Economic, and Accounting JURNAL ISIP VOICE : Jurnal Ilmu Sosial dan Ilmu Politik
Amaludin, Amaludin
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Journal : JURNAL ISIP VOICE : Jurnal Ilmu Sosial dan Ilmu Politik

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Child Identity Card (KIA) Manufacturing Services at DISDUKCAPIL Lahat to Increase Public Awareness: Pelayanan Pembuatan Kartu Identitas Anak (KIA) di DISDUKCAPIL Lahat Guna Meningkatkan Kesadaran Masyarakat Komala Sari, Dina; Amaludin, Amaludin; Fitriadi, Heri
JURNAL ISIP VOICE : Jurnal Ilmu Sosial dan Ilmu Politik Vol. 2 No. 2 (2023): JULI-DESEMBER
Publisher : Gayaku Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58222/jiv.v2i2.496

Abstract

This research was conducted as an effort to realize the quality of public services at the Population and Civil Registration Service (DISDUKCAPIL) of Lahat Regency and the community towards orderly Population Administration in order to create public awareness in making KIA (Child Identity Cards). The method used in this research uses a qualitative descriptive method. This research aims to understand, examine and describe the results of research findings regarding the quality of KIA services at the Lahat Regency Population and Civil Registration Service. In service practice, the skills and credibility of employees in responding to public complaints are quite good. The established service procedures are easy to understand and not complicated. However, several facilities, infrastructure and information required are not adequate and meet good service standards as well as information media regarding the requirements for submitting KIA and Population Documents by the community in order to simplify the process of creating population documents in order to improve the quality of service and community satisfaction. The quality of service based on research is quite good and the public is aware that they must have KIA according to the child's domicile, the service is appropriate and fast, assurance or trust can be seen from the safety and comfort of the community in providing services, this means that socialization regarding KIA to the community has been conveyed well.
The Role of Leadership in Improving the Performance of Lahat Regency Public Works and Public Housing Department Employees: Peran Kepemimpinan dalam Meningkatkan Kinerja Pegawai Dinas Pekerjaan Umum dan Perumahan Rakyat Kabupaten Lahat Amaludin, Amaludin; Saparudin, Saparudin; Andayani, Melia
JURNAL ISIP VOICE : Jurnal Ilmu Sosial dan Ilmu Politik Vol. 3 No. 1 (2024): JANUARI - JUNI
Publisher : Gayaku Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58222/jiv.v3i1.824

Abstract

This research aims to identify the role of leadership in improving employee performance at the Public Works and Public Housing (PUPR) Department of Lahat Regency. The research method involves interviews with key informants in the organization. The interview results revealed that effective leadership has a significant impact on three main aspects: organizational culture, employee motivation, and work environment. These findings are supported by a recent literature review. This research shows that leadership plays an important role in forming an organizational culture that supports employee performance. Effective leaders are able to promote values that create an environment where employees feel motivated, have a sense of trust, and are ready to contribute optimally. In the context of government organizations, transformational leadership, leader support, and constructive feedback are key factors that influence employee performance. In conclusion, this research confirms the importance of the role of leadership in improving employee performance at the Lahat Regency PUPR Service. To achieve optimal performance, organizations need to invest in effective leadership development and promote a supportive organizational culture. The practical implication is that effective leadership is the key to achieving organizational goals and maximizing human resource potential. Keywords: Leadership, Employee Performance, PUPR Service
Co-Authors Andayani, Melia Hayani Hayani Hendriana, Tengku Ine Heri Fitriadi Jaluanto Sunu Punjul Tyoso Kasisariah, Tris Rusilawati Komala Sari, Dina Oktaria, Isdwiyanti Pahlan, M. Radnan, Yokie Rusilawati , Tri Saparudin Saparudin