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All Journal E-Bisnis : Jurnal Ilmiah Ekonomi dan Bisnis JKBM (JURNAL KONSEP BISNIS DAN MANAJEMEN) Jurnal Manajemen Indonesia Wikrama Parahita : Jurnal Pengabdian Masyarakat Jurnal Pemberdayaan: Publikasi Hasil Pengabdian Kepada Masyarakat Jurnal Bisnis Dan Kajian Strategi Manajemen SOLUSI Jurnal Nasional Pengelolaan Energi MigasZoom Jurnal Penelitian Manajemen Terapan (Penataran) ANALISIS - SCIENTIFIC JOURNAL OF ECONOMICS, MANAGEMENT, BUSINESS, AND ACCOUNTING Jurnal Dharma Bhakti Ekuitas International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Prosiding Konferensi Nasional PKM-CSR Jurnal Manajemen dan Perbankan (JUMPA) The Es Economics and Entrepreneurship The Eastasouth Management and Business eProceedings of Management Enrichment: Journal of Multidisciplinary Research and Development Banking & Management Review Jurnal Manajemen Maranatha
Anton Mulyono Azis
Telkom University
Arts Humanities Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Mechanical Engineering Nursing Public Health Social Sciences Other

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BUSINESS PROCESS IMPROVEMENT PLAN IN OPERATIONAL LEAD TIME CONTROL OF SPAREPART BY OPTIMIZING DIGITAL TOOL AND DEALING WITH VENDOR IN PT TACI Widhi Wahyuniarti; Anton Mulyono Azis
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 5 No. 4 (2025): August
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v5i4.3758

Abstract

The manufacturing industry, particularly the automotive sector, faces significant challenges in managing lead time for spare parts procurement, which impacts operational efficiency and cost-effectiveness. PT TACI, a company specializing in compressor production for vehicle air conditioning systems, encounters delay in the spare parts procurement process, affecting its production schedule. The purpose of this research is to analyze and improve the spare part procurement and operational lead time control processes at PT TACI. The study identifies barriers in the current processes, especially those related to technology, web integration, and supplier agreements. A qualitative approach was employed, consisting of in-depth interviews, focus group discussions, and direct observations with key personnel in PT TACI’s Part Tool Inventory Control (PTIC) department. The findings reveal that delays primarily arise from manual approval processes, inefficient data integration between IMS and EPS systems, and inconsistent supplier performance. The research also emphasizes the role of digital technology, particularly web-based integration and supplier agreements, in enhancing procurement efficiency. Based on Business Process Improvement (BPI) principles, this study proposes a set of recommendations, including the automation of the approval process, real-time system integration, improved supplier collaboration, and the simplification of routine procurement processes. The implications of this research suggest that digital system optimization and stronger supplier relationships can significantly reduce lead times and improve operational performance. Future research could explore advanced technologies like AI or Blockchain for further procurement process optimization.
The Impact Of Green Supply Chain Management On Environmental and Economic Performance In The Ceramic Industry: A Case Study of PT. Muliakeramik Indahraya Sutrisna, Raafi Jaya; Azis, Anton Mulyono
The Es Economics and Entrepreneurship Vol. 4 No. 01 (2025): The Es Economics And Entrepreneurship (ESEE)
Publisher : Eastasouth Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/esee.v4i01.642

Abstract

The ceramic industry plays a crucial role in Indonesia's economy, particularly in supporting the continuously growing property and infrastructure sectors. However, the significant contribution of this industry is not without environmental issues, especially concerning carbon emissions from the firing process, production waste, and high natural resource consumption. As stakeholder pressure and global demands for sustainable business practices increase, companies are required to adopt strategies that not only enhance operational efficiency but also minimize negative environmental impacts. Therefore, the implementation of Green Supply Chain Management (GSCM) becomes essential in reducing environmental harm and improving operational efficiency. This study aims to analyze the influence of GSCM on environmental and economic performance in the ceramic industry, using PT. Mulia Keramik Indahraya as a case study. The research employs a quantitative approach with an associative-causal method. Data was collected through questionnaires distributed to 72 employees and analyzed using Partial Least Squares-based Structural Equation Modeling (SEM-PLS). The results indicate that Stakeholder Pressure has a significant effect on Green Supply Chain Management (p-value 0.000 < 0.05), demonstrating that stakeholder pressure drives GSCM implementation. Green Supply Chain Management also significantly influences Economic Performance (p-value 0.000 < 0.05), meaning that GSCM adoption enhances the company's economic performance. However, the effect of Green Supply Chain Management on Environmental Performance is not significant (p-value 0.064 > 0.05), suggesting that GSCM implementation has not yet had a measurable impact on environmental performance. Meanwhile, Environmental Performance significantly affects Economic Performance (p-value 0.001 < 0.05), indicating that improved environmental performance also boosts the company's economic performance.
Analysis of Public Satisfaction With Servqual and SWOT Approaches on BPOM Public Services in Pangkal Pinang Riyanto, Agus; Azis, Anton Mulyono; Sutarman, Sutarman; Siregar, Khairani Ratnasari
The Eastasouth Management and Business Vol. 4 No. 01 (2025): The Eastasouth Management and Business (ESMB)
Publisher : Eastasouth Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/esmb.v4i01.690

Abstract

This study aims to evaluate public satisfaction with BPOM services in Pangkal Pinang by applying the SERVQUAL method to identify the gap between expectations and perceptions, and to determine the influential service quality dimensions, both partially and simultaneously. The analysis involved five SERVQUAL dimensions—Tangibles, Reliability, Responsiveness, Assurance, and Empathy—plus an additional Anti-Corruption dimension. Using a quantitative approach and survey of 104 respondents, data were analyzed through multiple regression, t-tests, and F-tests. The findings revealed that Tangibles, Reliability, and Responsiveness had significant partial effects on public satisfaction, while Assurance and Empathy were not statistically significant. Simultaneously, all dimensions significantly influenced satisfaction, and the Customer Satisfaction Index (CSI) score of 94.00 indicated a high level of satisfaction. SWOT analysis was used to formulate strategies, with the SO (Strengths–Opportunities) strategy emerging as the most appropriate—highlighting the need to leverage internal strengths, such as digital innovation and qualified human resources, to seize external opportunities. The study concludes that while BPOM’s service quality is generally rated highly, improvements are needed in empathy and assurance aspects. Therefore, it is recommended to enhance service digitization, strengthen employee competencies and ethics, improve public communication, and expand inclusive, participatory service models.
OPTIMALISASI KINERJA RANTAI PASOKAN KENDARAAN KHUSUS. Studi Kasus Pada PT Pindad (Persero) Bandung Pamungkas, Dimas Bayu; Azis, Anton Mulyono
Solusi Vol. 20 No. 2 (2022): April
Publisher : Fakultas Ekonomi, Universitas Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26623/slsi.v20i2.5056

Abstract

Penelitian ini bertujuan untuk mengetahui saluran rantai pasokan, aliran barang, uang, dan informasi, serta mengukur kinerja rantai pasokan menggunakan metode SCOR dan memberikan saran untuk meningkatkan kinerja rantai pasokan. Objek penelitian ini adalah kinerja rantai pasokan pada PT Pindad (Persero) yang merupakan perusahaan industri manufaktur yang bergerak di bidang pembuatan produk militer dan komersial. Metode yang digunakan adalah deskriptif. Data diambil dari wawancara, observasi, dan kuesioner, dan dianalisis untuk mendapatkan hasil yang diperlukan. Hasil penelitian ini menunjukkan bahwa terdapat tiga pihak dalam saluran rantai pasok perusahaan meliputi pemasok, perusahaan, dan konsumen yang terdiri dari dua belas pemasok dan dua konsumen. Pengukuran kinerja supply chain management memiliki nilai 76,68. Sehingga berdasarkan standar nilai kinerja supply chain management, nilainya berada pada kategori baik. Peningkatan prioritas dibuat untuk proses dengan nilai kinerja rendah. Adapun urutan proses meliputi return process, source process, enable process, dan plan process.
EVALUASI LINGKUNGAN KERJA MENGGUNAKAN BUDAYA KERJA 5R PADA AREA PRODUKSI KONVEKSI RAJUT DHILA & REZA BANDUNG Hasian Hutasoit, Junita Anggelina; Azis, Anton Mulyono
Solusi Vol. 21 No. 3 (2023): July
Publisher : Fakultas Ekonomi, Universitas Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26623/slsi.v21i3.6779

Abstract

Penelitian ini bertujuan untuk mengetahui faktor-faktor penyebab lingkungan kerja tidak terkendali pada area produksi di konveksi rajut, penilaian indikator lingkungan kerja fisik menggunakan budaya kerja 5R, dan upaya yang akan dilaksanakan dalam perbaikan lingkungan kerja menggunakan budaya kerja 5R pada area produksi konveksi rajut Dhila dan Reza Bandung. Objek penelitian ini ialah lingkungan kerja area produksi konveksi rajut Dhila dan Reza sebagai usaha kecil menengah yang bergerak di bidang industri tekstil. Metode yang digunakan dalam penelitian ini adalah deskriptif kualitatif dan data yang dikumpulkan melalui wawancara, observasi, dan studi pustaka. Hasil penelitian menunjukkan faktor yang paling menyebabkan lingkungan kerja tidak terkendali ialah kebiasaan pekerja yang kurang baik termasuk ke dalam faktor ketidakrapian. Penilaian indikator lingkungan kerja fisik dengan mengidentifikasi menggunakan budaya kerja 5R checklist sheet masuk ke dalam kriteria buruk. Setelah dilakukan perbaikan lingkungan kerja menggunakan budaya kerja 5R memiliki perubahan yang lebih terkendali dalam ruangan lebih leluasa, peralatan dan barang penempatan rapi dan teratur, tampak lebih resik dan masuk ke dalam kriteria baik.
Optimalisasi prosedur pelayanan publik dengan perancangan e-government berbentuk website pada masa pandemi Covid-19 Pertiwi, Gina Sukma; Azis, Anton Mulyono
Jurnal Manajemen Maranatha Vol 21 No 2 (2022): Jurnal Manajemen Maranatha
Publisher : Universitas Kristen Maranatha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jmm.v21i2.4628

Abstract

Dinas Pemberdayaan Masyarakat dan Desa (DPMD) of West Java is a government institution that underlies activities related to every village in all districts in West Java. The application of the old version of public service procedures during the Covid-19 pandemic has resulted in less than optimal and ineffective public service procedures. The purpose of this study is to determine public service procedures, determine the factors that cause manual public service procedures not optimal, and to compare the effectiveness of manual and e-government village financial assistance service procedures. This study uses exploratory method with a descriptive approach. Data collection techniques use interviews, observation, documentation, and literature study, while fishbone diagram is used to identify the causes of non-optimal manual public service procedures. The result shows that the current public service procedure is not optimal, especially during the Covid-19 pandemic, especially in village financial service assistance, which is caused by the human factors, the products or services, the processes, and the environment. Therefore, the development of manual public service procedures to be online-based or e-government can be used in the implementation of public services.
THE ANALYSIS OF GUAVA SUPPLY CHAIN; CASE STUDY AT KAMPUNG JAMBU CIMAUNG WEST JAVA INDONESIA Silitonga, Elisabet; Azis, Anton
ANALISIS Vol. 12 No. 1 (2022): ANALISIS VOL. 12 NO. 01 EDISI MARET TAHUN 2022
Publisher : FACULTY OF ECONOMICS AND BUSINESS FLORES UNIVERSITY

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37478/als.v12i1.1269

Abstract

Kampung Jambu Cimaung is a place for cultivating horticultural commodities, who sold their crops both local and export needs. This study aims to determine the actors, flows, as well as driving and inhibiting factors of the guava supply chain in Kampung Jambu. The method used is a qualitative descriptive method and data collection techniques are carried out using interviews and simple observations. The research uses data reduction and data presentation for concluding. The results showed that the supply chain activity of guava in Kampung Jambu Cimaung is quite good, there are five links in the supply chain activities of Kampung Jambu, the supply-chain pattern of Kampung Jambu includes modern patterns, the flow of information, information on selling prices in the international market from exporters is not conveyed To Kampung Jambu, the main driving factors for production activities are high consumer demand and globalization, while the biggest inhibiting factors for supply chains are climate and lack of manpower. Kampung Jambu is expected to create collaboration for every supply chain actor, especially suppliers and consumers, and implement effective and efficient supply chain management.
ANALISIS PENGENDALIAN KUALITAS PRODUK MIE DENGAN METODE STATISTICAL PROCESS CONTROL Agustin, Annisa; Azis, Anton Mulyono
ANALISIS Vol. 14 No. 01 (2024): ANALISIS VOL. 14 NO. 01 TAHUN 2024
Publisher : FACULTY OF ECONOMICS AND BUSINESS FLORES UNIVERSITY

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37478/als.v14i01.3203

Abstract

CV Manunggal Jaya is a company engaged in food production in Bandung. The company, which produces noodles experiences product defects that exceed the company's tolerance limit. The purpose of this study is to determine quality control, factors that cause product defects, and the application of the Statistical Process Control (SPC) method. This research method is a descriptive quantitative method with data collection using interviews, observation and documentation. Data processing is done using tools such as flowchart, fishbone diagram, check sheet, histogram, control chart (p-chart) and pareto diagram. Based on the research results that there are 3 (three) quality controls, namely: Quality control of raw materials, production processes, finished products. Product defects are caused by human factors, raw materials, machines, and methods. There are three types of defects that occur at CV Manunggal Jaya Bandung, namely size defects, texture defects and dirty dough. Based on the results of the control chart (p-chart), it is known that the CL is 0.0081, UCL is 0.00961, LCL is 0.00668. The results of the analysis using the Pareto diagram tool state that the priority of improvements that must be made by the company is on texture defects.
Co-Authors Agus Riyanto Agustin, Annisa Astrie Kusuma Dewi Dewi, Marissa Puspa Fia Dialysa Gina Sukma Pertiwi Hasian Hutasoit, Junita Anggelina Irjayayanti, Maya Khairani Ratnasari Siregar Maharani, Sarah Maria Apsari Sugiat Maya Irjayanti Mohamad Hadi Prasetyo Muhammad Zulfansyah Maulana Isnoe Pamungkas, Dimas Bayu Pertiwi, Gina Sukma Pujianto Resi Juariah Susanto Rinjani Tri Wulandari Sampurna, Deden Solehudin Silitonga, Elisabet Sutarman Sutarman Sutrisna, Raafi Jaya Terryna Tasya Mizani Wahyuniarti, Widhi Widhi Wahyuniarti Widyacantika, Sarah Ayu Wunas, Gitta Angelina Yuda Pramana