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THE EFFECT OF THE MERIT SYSTEM AND WORK MOTIVATION ON EMPLOYEE PERFORMANCE AT THE PADANG CLASS II A CORRECTIONAL FACILITY AND THE PADANG CLASS I CORRECTIONAL FACILITY Adhelflo, Faris; Pangestuti, Naniek
Journal of Management Small and Medium Enterprises (SMEs) Vol 19 No 1 - May (2026): JOURNAL OF MANAGEMENT (Special Issue) - Correctional System Management
Publisher : Universitas Nusa Cendana

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Abstract

This study aims to examine the influence of the merit system and work motivation on employee performance at the Class IIA Padang Correctional Institution and the Class I Padang Correctional Center. The background of this research is based on the importance of implementing competency-based and objective human resource management, as well as the increasing demands for improving the quality of public services. The study uses a quantitative approach with a survey method, where data were collected through questionnaires distributed to employees from both institutions. The collected data were analyzed using validity and reliability tests and multiple linear regression. The results of the study indicate that both the merit system and work motivation positively influence employee performance. Among the two variables, work motivation appears to be the more dominant factor in improving employee performance. These findings suggest that the implementation of a fair and transparent merit system, combined with efforts to strengthen employee motivation, can serve as an important foundation for enhancing performance within the correctional work environment. Keywords: Merit System; Work Motivation; Employee Performance; Socialization
THE EFFECT OF WORKLOAD ON THE PERFORMANCE OF CORRECTIONAL OFFICERS AT THE CLASS IIA LANGKAT NARCOTICS CORRECTIONAL INSTITUTION AND THE CLASS III LANGKAT YOUTH CORRECTIONAL INSTITUTION Perangin-Angin, Rafael Arapenta; Pangestuti, Naniek
Journal of Management Small and Medium Enterprises (SMEs) Vol 19 No 1 - May (2026): JOURNAL OF MANAGEMENT (Special Issue) - Correctional System Management
Publisher : Universitas Nusa Cendana

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Abstract

This study aims to examine the effect of workload on the performance of correctional officers at Class IIA Langkat Narcotics Correctional Institution and Class III Langkat Youth Correctional Institution. The research is motivated by overcrowding conditions in both institutions, which increase work intensity and potentially affect officers’ performance. The population consists of all employees working in the two correctional institutions, and data were collected through online questionnaires. The study applies a quantitative approach, with data analyzed using simple linear regression with the assistance of statistical software. The results show that workload has a negative effect on the performance of correctional officers in both institutions. This means that higher levels of workload tend to reduce officers’ performance. The findings indicate that excessive duties and work pressure caused by overcrowding can affect officers’ productivity and effectiveness in carrying out their responsibilities. Therefore, this study recommends that prison management improve the task distribution system and work scheduling, while also providing training and psychological support for officers. These efforts are important to maintain officer performance, productivity, and well-being in a sustainable manner. Keywords: Workload; Performance; Correctional Officers; Narcotics Correctional Institution; Youth Correctional Institution
IMPLEMENTATION OF INMATE INTEGRATION SERVICES AS AN EFFORT TO REALIZE SOCIAL REINTEGRATION IN CLASS IIA PRISON KEDIRI Putra, Salman Alfarizi Arya; Pangestuti, Naniek
Journal of Management Small and Medium Enterprises (SMEs) Vol 19 No 1 - May (2026): JOURNAL OF MANAGEMENT (Special Issue) - Correctional System Management
Publisher : Universitas Nusa Cendana

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Abstract

The study employs a qualitative approach with a case study design. Data were collected through observation, in-depth interviews, and documentation involving correctional officers and inmates. The analysis was conducted using the Miles and Huberman model and supported by thematic analysis. The findings reveal that integration service policies have generally been implemented in accordance with established standards. However, their effectiveness remains limited due to several constraints, including overcapacity conditions, a shortage of correctional officers, weak coordination with external stakeholders, and low levels of social support for inmates. These results highlight the importance of strengthening resource capacity, improving inter-agency collaboration, and enhancing social support systems to ensure the success of inmate reintegration into society. Keywords: Prisoner Integration; Social Reintegration; Corrections; Policy Implementation
ANALYSIS OF THE ROLE OF STAKEHOLDERS IN SOCIAL REHABILITATION PROGRAMS AT THE CLASS II A NARCOTICS CORRECTIONAL INSTITUTION IN JAKARTA Sabila, Alvin Hanif Yusron; Pangestuti, Naniek
Journal of Management Small and Medium Enterprises (SMEs) Vol 19 No 1 - May (2026): JOURNAL OF MANAGEMENT (Special Issue) - Correctional System Management
Publisher : Universitas Nusa Cendana

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Abstract

This study aims to analyze the role of stakeholders in the implementation of the Social Rehabilitation Program at the Class IIA Narcotics Correctional Institution, as well as to identify the challenges encountered in its implementation. Using a qualitative case study approach, the findings show that the program involves both internal and external stakeholders. Internal stakeholders include institutional leaders, rehabilitation staff, and internal counselors, while external stakeholders consist of organizations such as the National Narcotics Agency, professional counselors, partner foundations, and inmates’ families. Each stakeholder contributes according to their respective roles and responsibilities, creating complementary interactions that support the rehabilitation process. However, the implementation of the program still faces several challenges, including irregular activity schedules, limited inmate mobility, low participation or motivation among inmates, security considerations, and incomplete facilities. These obstacles affect the overall effectiveness of the rehabilitation process. The study concludes that the success of social rehabilitation programs depends not only on policy design but also on the quality of collaboration and coordination among stakeholders. Strengthening cooperation, improving facilities, and enhancing program management are essential to optimize rehabilitation outcomes. Keywords: Social Rehabilitation; Stakeholders; Drug Rehabilitation Centers; Role
IMPLEMENTATION OF NUTRITION AND FOOD RIGHTS FOR CHILDREN UNDER THE CARE OF THE BATAM CLASS II SPECIAL CHILDREN'S CARE INSTITUTION Prayoga, Bayu; Pangestuti, Naniek
Journal of Management Small and Medium Enterprises (SMEs) Vol 19 No 1 - May (2026): JOURNAL OF MANAGEMENT (Special Issue) - Correctional System Management
Publisher : Universitas Nusa Cendana

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Abstract

This study analyzes the implementation of nutritional rights for children at the Class II Batam Special Child Development Institution, recognizing that adequate nutrition is a fundamental right for all children, including those in institutional care. The research uses a descriptive qualitative approach, with data collected through interviews, observations, and documentation, and analyzed using the policy implementation model of Donald Van Meter and Carl Van Horn. The findings show that the institution has provided basic nutritional services, including regular meals and snacks. However, the overall nutritional status of the children has not yet reached optimal levels, as a significant number still experience malnutrition or overnutrition. This indicates that the existing program has not fully met the nutritional needs of all children. Several key obstacles were identified, including the absence of professional nutritionists, limited budget allocation, inadequate kitchen facilities, overcrowding conditions, and weak coordination among related institutions. These challenges hinder the effective implementation of nutritional programs. In conclusion, the fulfillment of children’s nutritional rights in the institution is still not optimal. Improvements are needed through increased resources, better facilities, the involvement of nutrition experts, and stronger cross-sector coordination to ensure that children receive adequate and balanced nutrition. Keywords: Implementation; Nutritional Rights; Children; Special Child Development Institution Class 2 Batam
Eksplorasi Motivasi Pelayanan Publik pada Petugas Pemasyarakatan di Lembaga Pemasyarakatan X Iskandar, Irvan Sebastian; Pangestuti, Naniek; Kusmiyanti, Kusmiyanti
Spirit Publik: Jurnal Administrasi Publik Vol 19, No 1 (2024)
Publisher : Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/sp.v19i1.85189

Abstract

Bagi pekerja di sektor publik faktor internal seperti motivasi juga menentukan keberhasilan dan menjadi langkah pertama yang menentukan kinerja optimal mereka dalam melaksanakan tugas pelayanan publik, termasuk para petugas pemasyarakatan sebagai aparatur negara penegak hukum yang bekerja di Lembaga Pemasyarakatan yang menjadi tanggung jawabnya. Motivasi tersebut dikenal sebagai motivasi pelayanan publik sebagai bentuk ekspresi dari motif, perilaku, dan nilai pro-sosial sebagai kecenderungan individu melakukan perilaku altruistik serta keinginan bekerja untuk melayani kepentingan publik. Motivasi pelayanan publik di kalangan petugas pemasyarakatan menjadi sesuatu yang menarik untuk di eksplorasi lebih mendalam karena kondisi dan lingkup tugasnya yang tidak biasa karena berurusan dengan para pelanggar hukum. Dengan menggunakan penelitian kualitatif secara analisis deskriptif, penelitian ini mencoba mengeksplorasi hal-hal apa saja yang menjadi motivasi pelayanan publik para petugas pemasyarakatan yang bekerja di Lembaga Pemasyarakatan X. Hasil penelitian menemukan bahwa ketertarikan terhadap organisasi dan lingkup profesi pekerjaan sebagai aparatur sipil negara, gaji atau kompensasi, rasa empati dalam pekerjaan, komitmen dan pengorbanan diri, dan harapan terhadap karir menjadi poin-poin penting yang membentuk motivasi pelayanan publik para petugas pemasyarakatan di lembaga pemasyarakatan X.