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THE EFFECT OF THE MERIT SYSTEM AND WORK MOTIVATION ON EMPLOYEE PERFORMANCE AT THE PADANG CLASS II A CORRECTIONAL FACILITY AND THE PADANG CLASS I CORRECTIONAL FACILITY Adhelflo, Faris; Pangestuti, Naniek
Journal of Management Small and Medium Enterprises (SMEs) Vol 19 No 1 - May (2026): JOURNAL OF MANAGEMENT (Special Issue) - Correctional System Management
Publisher : Universitas Nusa Cendana

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Abstract

This study aims to examine the influence of the merit system and work motivation on employee performance at the Class IIA Padang Correctional Institution and the Class I Padang Correctional Center. The background of this research is based on the importance of implementing competency-based and objective human resource management, as well as the increasing demands for improving the quality of public services. The study uses a quantitative approach with a survey method, where data were collected through questionnaires distributed to employees from both institutions. The collected data were analyzed using validity and reliability tests and multiple linear regression. The results of the study indicate that both the merit system and work motivation positively influence employee performance. Among the two variables, work motivation appears to be the more dominant factor in improving employee performance. These findings suggest that the implementation of a fair and transparent merit system, combined with efforts to strengthen employee motivation, can serve as an important foundation for enhancing performance within the correctional work environment. Keywords: Merit System; Work Motivation; Employee Performance; Socialization
THE EFFECT OF WORKLOAD ON THE PERFORMANCE OF CORRECTIONAL OFFICERS AT THE CLASS IIA LANGKAT NARCOTICS CORRECTIONAL INSTITUTION AND THE CLASS III LANGKAT YOUTH CORRECTIONAL INSTITUTION Perangin-Angin, Rafael Arapenta; Pangestuti, Naniek
Journal of Management Small and Medium Enterprises (SMEs) Vol 19 No 1 - May (2026): JOURNAL OF MANAGEMENT (Special Issue) - Correctional System Management
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to examine the effect of workload on the performance of correctional officers at Class IIA Langkat Narcotics Correctional Institution and Class III Langkat Youth Correctional Institution. The research is motivated by overcrowding conditions in both institutions, which increase work intensity and potentially affect officers’ performance. The population consists of all employees working in the two correctional institutions, and data were collected through online questionnaires. The study applies a quantitative approach, with data analyzed using simple linear regression with the assistance of statistical software. The results show that workload has a negative effect on the performance of correctional officers in both institutions. This means that higher levels of workload tend to reduce officers’ performance. The findings indicate that excessive duties and work pressure caused by overcrowding can affect officers’ productivity and effectiveness in carrying out their responsibilities. Therefore, this study recommends that prison management improve the task distribution system and work scheduling, while also providing training and psychological support for officers. These efforts are important to maintain officer performance, productivity, and well-being in a sustainable manner. Keywords: Workload; Performance; Correctional Officers; Narcotics Correctional Institution; Youth Correctional Institution