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All Journal Indikator: Jurnal Ilmiah Manajemen & Bisnis Almana : Jurnal Manajemen dan Bisnis Wahana: Jurnal Ekonomi, Manajemen dan Akuntansi Jurnal Ilmiah Manajemen Kesatuan Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Aliansi : Jurnal Manajemen dan Bisnis Airlangga Journal of Innovation Management Jurnal Impresi Indonesia Jurnal Abdimas Perbanas
Stefanus M S Sadana
Perbanas Institute
Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Social Sciences

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Journal : Jurnal Impresi Indonesia

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Analisis Employee Engagement Pada PT Xyz: Investigasi Peran Flexible Working Arrangement, Perceived Organizational Support, Work-Life Balance, dan Job Satisfaction Setyawan, Eka Junis; Sadana, Stefanus MS
Jurnal Impresi Indonesia Vol. 4 No. 5 (2025): Indonesian Impression Journal (JII)
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jii.v4i5.6691

Abstract

This study aims to investigate the role of flexible working arrangement, perceived organizational support, work-life balance, and job satisfaction in increasing employee engagement in switching service provider companies. The research method used the Variance-based SEM approach with the Partial Least Squares (PLS) technique through SmartPLS software, and sample determination using the Slovin method. The results showed that flexible working arrangement, perceived organizational support, and job satisfaction had a positive and significant effect on employee engagement, while work-life balance had no direct effect. However, job satisfaction has been proven to mediate the relationship between the three independent variables (flexible working arrangement, perceived organizational support, and work-life balance) and employee engagement. These findings indicate that although work-life balance does not have a direct effect, it plays an important role through increasing job satisfaction first. The implications of this study provide insight for switching service provider companies in developing effective human resource management strategies, with an emphasis on increasing job satisfaction as a key factor in building optimal employee engagement.
Co-Authors Agustiani, Firly Nur Ambariyanto Ambariyanto Andreas Wahyu Gunawan P Cucu Endang Deni Darmawan Dewi Shanty Didi Hartono Erina Sovania Evi Sofiati Febrisi Dwita Hikmah A Rachman Ignatius Septo Pramesworo Inung Wijayanti Jajang Permana Justine Tanuwijaya M. Yusuf Sanny Muhammad Sadikin Nasution, Sheila Pratiwi Ntjalama, Kezia Margareth Patria Laksamana Reza Fauzi Jaya Sakti Rizka Zainab Septo Pramesworo Setyawan, Eka Junis Shinta Oktafien Steph Subanidja Tedy Hidayat Tri Hananto Triyani Triyani Valentina Happy Vanesa