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Supervisi dan Sosialisasi sebagai Upaya Optimalisasi Pelaksanaan Serah Terima Pasien Antar Shift dengan Metode SBAR Damayanti, Mira; Afriani, Tuti; Erwin; Suminarti, Tini
Dunia Keperawatan: Jurnal Keperawatan dan Kesehatan Vol 9 No 2 (2021): Dunia Keperawatan: Jurnal Keperawatan dan Kesehatan
Publisher : School of Nursing, Faculty of Medicine and Health Science, Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (483.86 KB)

Background: Patient handover is the process of communicating patient information for the continuity of thepatient care process. The SBAR method can be used as a guide in prompt and precise patient handover in thefield of health services. Purpose: This study discusses the problem of implementing inter-shifting patienthandover at Hospital X and developing problem solving solutions. Method: A pilot study using Kurt Lewin'splanned change theory. Data collection is done by interviews, questionnaires and observations. Results: thepercentage of achievement of the handover of 78.47% and the analysis of the fishbone diagram of inter-shiftpatient handover assessment by the SBAR method at X Hospital was not optimal. The socialization of handoverand supervision instruments was developed as a solution to solving the problem. Conclusion: Follow-upimprovements and product endorsements need to be done as an effort to optimize the delivery of patients. Thenursing manager is expected to perform the supervisory management function to improve the sustainability andsustainability of these efforts.

Analisis Faktor yang Berperan pada Kejadian Turnover Perawat di Rumah Sakit Islam Jakarta Cempaka Putih Meliani, Eti Meliani; Hadi, Muhammad; Naryati, Naryati; Kurniati, Tri; Suminarti, Tini
MAHESA : Malahayati Health Student Journal Vol 4, No 4 (2024): Volume 4 Nomor 4 (2024)
Publisher : Universitas Malahayati

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33024/mahesa.v4i4.14243

ABSTRACT Turnover is a common enough occurrence in hospitals to be considered normal. defines turnover as the process in which an employee is lost to an organization and then recruited, hired, trained, and finally replaced. This is an identified analysis of factors that play a role in the incidence of nurse turnover at the Jakarta Cempaka Putih Islamic Hospital. This uses a cross sectional design because the measurements of the independent and dependent variables are assessed simultaneously at one time. There is a significant relationship between age (p value 0.046 < 0.05) and the OR value (1.787). This means that the age variable has the opportunity to cause nurses to experience turnover of 1.7 times. There is a relationship between job satisfaction and the results show (p value 0.032 <0.05) so it can be concluded that job satisfaction is related to nurse turnover with an OR value (0.503). The factors that influence turnover at the Jakarta Cempaka Putih Islamic Hospital are age and job satisfaction, and the variables with the greatest influence are age (0.636) and job satisfaction (-0.740) the rest is influenced by other factors which were not examined in the research This Keywords: Events, Turnover, Nurses ABSTRAK Turnover adalah kejadian yang cukup umum di rumah sakit untuk dianggap normal. mendefinisikan turnover sebagai proses di mana seorang karyawan hilang ke organisasi dan kemudian direkrut, dipekerjakan, dilatih, dan akhirnya diganti. Tujuan Penelitian ini adalah Teridentifikasi Analisis faktor yang berperan pada kejadian turnover perawat di Rumah Sakit Islam Jakarta Cempaka Putih. Desain penelitian ini menggunakan rancangan cross sectional karena pengukuran variabel independen dan dependen dinilai secara simultan pada satu saat. Ada hubungan yang bermakna antara usia (p value 0.046 < 0.05) dengan nilai OR (1.787) Artinya variabel usia berpeluang untuk menyebabkan perawat mengalami turnover sebesar 1.7 kali. Ada hubungan kepuasan kerja menunjukkan hasil (p value 0.032 < 0.05) sehingga dapat disimpulkan kepuasan kerja berhubungan dengan turnover perawat dengan nilai OR (0.503). Faktor yang mempengaruhi turnover di Rumah Sakit Islam Jakarta Cempaka Putih adalah usia dan kepuasan kerja, serta variabel yang paling besar pengaruhnya adalah usia sebesar (0.636) dan kepuasan kerja (-0.740) sisanya di pengaruhi oleh factor lainnya yang tidak di teliti pada penelitian ini. Kata Kunci: Kejadian, Turnover, Perawat

The Effect of Electronic Health Record (EHR) Implementation on Collaboration, Documentation and Quality of Nursing Services at Mitra Keluarga Gading Serpong: Descriptive Analysis Efendy, Fenty; Hadi, Muhammad; Fajarini, Melati; Arofiati, Fitri; Suminarti, Tini
Jurnal Ilmiah Ilmu Keperawatan Indonesia Vol 15 No 02 (2025): Jurnal Ilmiah Ilmu Keperawatan Indonesia (JIIKI) Volume 15 Number 02 June 2025
Publisher : UIMA Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33221/jiiki.v15i02.3898

Background: The Hospital Management Information System (SIMRS) is an information technology that integrates all hospital service processes through a network of coordination, reporting, and administrative procedures to produce accurate and timely information. The implementation of the Electronic Health Record (EHR) is a digital innovation in healthcare that supports improved service quality, patient data integration, and the direction of national health development policies that emphasize technology-based promotive and preventive efforts. Objectives: This study aims to determine the effect of EHR implementation on collaboration, documentation, and service quality at Mitra Keluarga Gading Serpong Hospital. Methods: This study used a descriptive design with stratified random sampling with proportional strata. The sample consisted of 97 nurses with more than six months of service. Data analysis was conducted using the Partial Least Squares (PLS) method to test the research hypotheses. Results: The analysis results show that there is a significant effect of EHR implementation on collaboration with a p value of 0.000 < 0.05. EHR implementation also affects documentation with a p value of 0.000 < 0.05. In addition, there is a significant effect of EHR implementation on service quality with a p value of 0.000 < 0.05. Conclusion: These findings indicate that EHR implementation can enhance collaboration among healthcare professionals, improve the quality of nursing documentation, and enhance overall service quality. Data integration and easy access to information through the EHR have had a positive impact on the service process at Mitra Keluarga Gading Serpong Hospital. Keywords: Collaboration, Documentation, EHR, Quality of Service

Kinerja Pelaksanaan Ronde Keperawatan Metode 8p Terhadap Kualitas Pelayanan Keperawatan di Rumah Sakit Premier Jatinegara Jakarta Khusaeni, Agus; Hadi, Muhammad; Naryati, Naryati; Suminarti, Tini
MAHESA : Malahayati Health Student Journal Vol 5, No 12 (2025): Volume 5 Nomor 12 (2025)
Publisher : Universitas Malahayati

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33024/mahesa.v5i12.19916

ABSTRACT Nursing is a profession with a professional function to help identify and address the immediate needs of patients and provide assistance to meet those needs. Hourly Rounds are performed using the “8P” method, which includes: Pain, Potty (bathroom needs), Position (patient position), Pump (infusion pump), Periphery (environment), Plan (action plan), Possessions (patient belongings security), and Parting (rechecking patient needs before leaving the room). This method is expected to identify patient needs. This study aims to identify the direct and indirect relationships between the performance of nursing rounds using the 8P method and the quality of nursing services at Premier Jatinegara Hospital.The method used in this study is descriptive analytic to analyze the direct and indirect relationships between the performance of nursing rounds using the 8P method and the quality of nursing services. The path analysis results found that out of five independent variables, four variables had significant relationships with the implementation of the 8P round: workload (p-value = 0.033), supervision (p-value = 0.008), leadership style (p-value = 0.013), and teamwork (p-value = 0.038). However, reward and punishment had no significant relationship with the implementation of the 8P round (p-value = 0.612). Based on the path analysis, it was found that workload and leadership style had both direct and indirect relationships with the quality of nursing services through the implementation of the 8P nursing round (p-value < 0.05).The conclusion of this study is that there is a direct and indirect relationship between the nurse's workload and the leadership style used toward the quality of nursing services through the implementation of the 8P nursing round. Keywords: Nursing Service Quality, Nursing Rounds, Performed, 8P Method. ABSTRAK Keperawatan adalah suatu profesi yang mempunyai fungsi profesional yaitu membantu mengenali dan menemukan kebutuhan pasien yang bersifat segera dan memberikan bantuan untuk pemenuhannya. Hourly Round yaitu ronde yang dilakukan dengan menggunakan “8 P” yaitu Pain (nyeri), Potty (kebutuhan ke kamar mandi), Position (posisi pasien), Pump ( alat infus yang terpasang), Periphery (lingkungan), Plan (rencana tindakan), Possesions (keamanan barang milik pasien) dan Parting (tanyakan kembali kebutuhan pasien sebelum meninggalkan ruangan) diharapkan dapat menemukan kebutuhan pasien. Penelitian ini dilakukan untuk mengidentifikasi hubungan langsung dan tidak langsung kinerja pelaksanaan ronde keperawatan metode 8p terhadap kualitas pelayanan keperawatan di Rumah Sakit Premier Jatinegara. Desain penelitian ini menggunakan deskriptif analitik untuk menganalisia hubungan langsung dan tidak langsung kinerja pelaksanaan ronde keperawatan metode 8p terhadap kualitas pelayanan keperawatan. Dari hasil path analysis jumlah sample 110 perawat ditemukan lima variabel independent, empat variabel diantaranya memiliki hubunganyang signifan terhadap pelaksanaan ronde 8P yaitu bebn kerja (p-value = 0,033), Supervisi (p-value = 0,008), gaya kepemimpinan (p-value = 0,013), dan teamwork (p-value = 0,038). Sedangkan reward dan punishment tidak memiliki hubungan yang bermakna terhadap pelaksanaan ronde 8P(p-value = 0,612). Berdasarkan hasil Analisa Jalur didapatkan beban kerja dan gaya kepemimpinan memiliki hubungan langsung dan tidak langsung dengan kualitas pelayanan keperawatan melalui pelaksanaan ronde keperawatan 8P (p-value < 0,05). Terdapat hubungan langsung dan tidak langsung beban kerja perawat dan gaya kepemimpinan yang digunakan terhadap kualitas pelayanan keperawatan melalui pelaksanaan ronde keperawatan dengan metode 8P. Kata Kunci: Kinerja, Kualitas Pelayanan Keperawatan, Metode 8P, Ronde Keperawatan.

Analisis Pelaksanaan Rekredensial dan Adaptasi Budaya Kerja Baru terhadap Kinerja Perawat RS Bina Husada Khoiriyah, Khoiriyah; Hadi, Muhammad; Naryati, Naryati; Suminarti, Tini
MAHESA : Malahayati Health Student Journal Vol 5, No 12 (2025): Volume 5 Nomor 12 (2025)
Publisher : Universitas Malahayati

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33024/mahesa.v5i12.19917

ABSTRACT Re-credentialing is a re-evaluation process for nursing staff who already have clinical authority to determine the appropriateness of granting clinical authority. Implementing the new work culture acquired by the hospital, which includes caring, respect, empathy, innovativeness, and teamwork, is expected to influence the performance of nurses in providing services at the hospital. This research was conducted to analyze the relationship between recruitment and adaptation to a new work culture on the performance of nurses at Bina Husada Cibinong Hospital. This research design uses descriptive analytics with a cross-sectional approach. The total sample for this research was 79 respondents. The multiple logistic regression test found that credentials and work culture were most related to nurse performance with a new work culture p-value of 0.018 and OR 461.878, and credentials p-value of 0.018 and OR 2.090. Based on the results of multiple logistic regression, it was found that the work culture variable was the factor most related to the performance of nurses at Bina Husada Cibinong Hospital. The majority of nurses' performance is good, with the most significant variables related to performance being re-credentials and work culture adaptation. Keywords: Nurse Performance, Re-credentials, Work Culture Adaptation. ABSTRAK Rekredensial adalah proses re-evaluasi terhadap tenaga keperawatan yang telah memiliki kewenangan klnis untuk menentukan kelayakan pemberian kewenangan klnis. Pelaksanaan budaya kerja baru yang mengakuisisi RS, yang meliputi caring, respect, empathy, innovative dan Teamwork diharapkan dapat mempengaruhi kinerja perawat dalam memberikan pelayanan di Rumah sakit. Penelitian ini dilakukan untuk menganalisis hubungan rekredensial dan adaptasi budaya kerja baru terhadap kinerja perawat di RS Bina Husada Cibinong. Desain penelitian ini menggunakan deskriptif analitik dengan pendekatan cross sectional. Jumlah sampel penelitian ini adalah 79 responden. Dari uji regresi logistik ganda didapatkan rekredensial dan budaya kerja yang paling berhubungan dengan kinerja perawat dengan budaya kerja baru p-value 0,018 dan OR 461,878, serta rekredensial p-value 0,018 dan OR 2,090. Berdasarkan hasil regresi logistik berganda didapatkan hasil variabel budaya kerja merupakan faktor yang paling berhubungan dengan kinerja perawat di RS Bina Husada Cibinong. Mayoritas kinerja perawat baik, dengan variabel yang paling signifikan dengan kinerja adalah rekredensial dan adaptasi budaya kerja. Kata Kunci: Adaptasi Budaya Kerja, Kinerja Perawat, Rekredensial.

Nurses' Performance Based on Performance Determinants in Several Type C Hospitals: A Comparative Study Maesaroh, Lina; Hadi, Muhammad; Fajarini, Melati; Arofiati, Fitri; Suminarti, Tini
Jurnal Ilmiah Ilmu Keperawatan Indonesia Vol 13 No 04 (2023): Jurnal Ilmiah Ilmu Keperawatan Indonesia (JIIKI) Volume 13 Number 04 December 2
Publisher : UIMA Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33221/jiiki.v13i04.3917

Background: This research is motivated by data on nurse performance and data on nurses resigning in 2020 and 2021 increasing every year in Type C Hospitals, the determinant of performance is an assessment that can affect the performance of nurses. Objectives: To determine the performance of nurses based on performance determinants in several type C hospitals. Methods: This comparative study was conducted on nurses at Mekar Sari Hospital, Cilincing Regional General Hospital and Dik Pusdikkes Hospital TNI AD totaling 96 respondents in May 2022 and randomly selected based on the inclusion criteria. The performance questionnaire as many as 41 questions and the performance determinant questionnaire as many as 36 questions, were given directly to nurses to get an overview of performance. Data were analyzed using Multiple Logistics Regression. Results: Nurse performance at Mekar Sari Hospital was 78.9%, Cilincing Hospital was 96.4% and Dik Pusdikkes Hospital was 70.0%. There is a difference in the description of the performance of nurses at Mekar Sari Hospital, Dik Pusdikkes Hospital with Cilincing Regional General Hospital with P < 0.05, There is no difference in the description of the performance of nurses at Mekar Sari Hospital and Dik Pusdikkes Hospital with P > 0, 05. Motivation, work ability, compensation and tenure are the most dominant factors influencing performance in several type C hospitals. Conclusion: The performance of nurses at Cilincing Hospital is higher than the performance of nurses at Mekar Sari Hospital and Dik Pusdikkes Hospital. Motivation, work ability, compensation and tenure affect performance. Keywords: Nurse Performance, Performance Determinants, Performance Appraisal

Pengaruh Edukasi Audiovisual Pasien Pasca Operasi Strabismus Terhadap Kemampuan Koordinasi Penglihatan Saputri, Rosaliana Ayu; Hadi, Muhammad; Naryati, Naryati; Suminarti, Tini
MAHESA : Malahayati Health Student Journal Vol 6, No 1 (2026): Volume 6 Nomor 1 (2026)
Publisher : Universitas Malahayati

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33024/mahesa.v6i1.20024

ABSTRACT Strabismus, commonly known as crossed eyes, is a condition in which both eyes are misaligned when focusing on the same object. One or both eyes may deviate inward (esotropia), outward (exotropia), upward (hypertropia), or downward (hypotropia). This condition results from an imbalance in the neuromuscular system that controls eye movement, impaired brain-eye coordination, and abnormal binocular vision. This study aims to analyze the effect of audiovisual-based education on visual coordination in patients after strabismus surgery. The study employs theGeneralized Linear Model Repeated Measure (GLM-RM) method to examine differences in the effects of audiovisual education between the intervention and control groups. Results: The GLM-RM analysis indicated a significant difference between the intervention and control groups after receiving audiovisual education, with a mean difference of 97.78 and a p-value of 0.000. The Greenhouse-Geisser test showed a significance value of 0.000, while the test of between-subjects effects revealed a statistically significant difference between the two groups (p-value = 0.000). Additionally, the parameter estimates test confirmed a significant effect of audiovisual education on patients’ visual coordination over time (p-value = 0.000). Conclusion: Audiovisual-based education has a significant positive impact on improving visual coordination in patients following strabismus surgery. Keywords: Audiovisual Education, Visual Coordination, Strabismus. ABSTRAK Strabismus atau mata juling merupakan kondisi di mana kedua mata tidak sejajar saat melihat suatu objek. Salah satu atau kedua mata dapat mengalami deviasi ke dalam (esotropia), ke luar (eksotropia), ke atas (hipertropia), atau ke bawah (hipotropia). Kondisi ini disebabkan oleh ketidakseimbangan sistem neuromuskular yang mengatur pergerakan bola mata, gangguan koordinasi otak dan mata, serta kelainan penglihatan binokular. Penelitian ini bertujuan untuk menganalisis pengaruh edukasi berbasis audiovisual terhadap koordinasi penglihatan pada pasien pascaoperasi strabismus. Desain penelitian ini menggunakan metode Generalized Linear Model Repeated Measure (GLM-RM) untuk menganalisis perbedaan efek edukasi audiovisual antara kelompok kontrol dan intervensi. Hasil analisis GLM-RM menunjukkan adanya perbedaan yang signifikan antara kelompok intervensi dan kontrol setelah diberikan edukasi audiovisual, dengan nilai mean difference = 97,78 dan p-value = 0,000. Uji Greenhouse-Geisser menunjukkan signifikansi sebesar 0,000, sedangkan uji test of between-subjects effects mengindikasikan adanya perbedaan signifikan antara kedua kelompok dengan p-value = 0,000. Selain itu, berdasarkan uji parameter estimates, terdapat perbedaan yang signifikan dalam pengaruh edukasi audiovisual terhadap koordinasi penglihatan pasien pascaoperasi dari waktu ke waktu (p-value = 0,000). Edukasi berbasis audiovisual berpengaruh secara signifikan dalam meningkatkan koordinasi penglihatan pasien setelah menjalani operasi strabismus. Kata Kunci: Edukasi Audiovisual, Koordinasi Penglihatan, Strabismus.

Penerapan Supervisi Model 4s terhadap Pendokumentasian Asuhan Keperawatan Berbasis Emr di Rumah Sakit An-Nisa Tangerang Munawaroh, Meihati; Hadi, Muhammad; Naryati, Naryati; Suminarti, Tini
MAHESA : Malahayati Health Student Journal Vol 6, No 1 (2026): Volume 6 Nomor 1 (2026)
Publisher : Universitas Malahayati

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33024/mahesa.v6i1.20009

ABSTRACT Nursing documentation is a series of documentation of activities carried out by the implementer, both manually and electronically, starting with assessment, making a diagnosis, action plan, implementation and evaluation, and must be the responsibility of the nurse. This study aims to determine the effectiveness of the 4S model supervision on EMR-based nursing care documentation. The method used in this study is the Generalized Linear Model Repeated Measure (GLM-RM) which is to analyze the effect of the 4S supervision model on EMR-based nursing care documentation in the control and intervention groups. From the results of the Generalized Linear Model Repeated Measure (GLM-RM), a comparison was obtained between the intervention group and the control group after the implementation of the 4S supervision model with a mean difference value = 33.56 with a p-value = 0.000. The results of the Generalized Linear Model Repeated Measure obtained the Greenhouse Geisser value obtained a significance value of 0.000, and the test of between-subjects effects showed that there was a difference in EMR-based nursing care documentation p-value 0.000 between the two groups. Based on the parameter estimates test, there was a difference in EMR-based nursing care documentation over time with a p-value = 0.000.The conclusion of this study is that there is an influence of the 4S supervision model on the documentation of EMR-based nursing care at An-Nisa Hospital, Tangerang. Keywords: Nursing Documentation, 4S Supervision. ABSTRAK Dokumentasi keperawatan merupakan rangkaian pendokumentasian kegiatan yang dilakukan pelaksana, baik secara manual maupun elektronik, diawali pengkajian, membuat diagnosa, rencana tindakan, pelaksanaan dan evaluasi, dan harus menjadi tanggung jawab perawat. Penelitian ini bertujuan untuk mengetahui efektifitas supervise model 4S terhadap pendokumentasian asuhan keperawatan berbasis EMR. Metode yang digunakan dengan penelitian ini adalah Generalized Linear Model Repeated Measure (GLM-RM) yang dimana untuk menganalisa pengaruh model supervise 4S terhadap pendokumentasian asuhan keperawatan berbasis EMR pada kelompok kontrol dan intervensi. Dari hasil generalized Linear Model Repeated Measure (GLM-RM) didapatkan perbandingan pada kelompok intervensi dan kelompok kontrol sesudah penerapan model supervise 4S denga nilai mean difference = 33,56 dengan p-value = 0,000. Hasil Generalized Linear Model Repeated Measure didapatkan nilai Greenhouse Geisser didapatkan nilai signifikansi 0,000, dan uji test of between-subjects effects didapatkan hasil bahwa terdapat perbedaan pendokumentsasuhan keperawatan berbasis EMR p-value 0,000 antara dua kelompok. Berdasarkan uji parameter estimates terdapat perbedaan pendokumentasian asuhan keperawatan berbasis EMR dari waktu ke waktu dengan nilai p-value = 0,000. Kesimpulannya dari penelitian ini adalah terdapat pengaruh model supervise 4S terhadap pendokumentasian asuhan keperawatan berbasis EMR di RS An-nisa Tangerang. Kata Kunci: Dokumentasi Keperawatan, Supervisi 4S.

Penerapan Manajemen Risiko Pelayanan Keperawatan di Poliklinik RS An-Nisa Novianti, Rika Astri; Hadi, Muhammad; Naryati, Naryati; Suminarti, Tini
MAHESA : Malahayati Health Student Journal Vol 6, No 1 (2026): Volume 6 Nomor 1 (2026)
Publisher : Universitas Malahayati

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33024/mahesa.v6i1.20010

ABSTRACT Hospital services are services that specifically serve the needs of the community, especially in the nursing section. Nursing services are services based on the science and procedures of nursing, which consist of bio-psycho-sicio-spiritual.Risk management is a systematic process of identifying, analyzing, evaluating, controlling and supervising and communicating risks related to all activities. This study aims to analyze. Implementation of nursing service risk management at An-nisa Polyclinic Tangerang. The method used is descriptive analytic with a cross-sectional approach. The number of samples in this study was 48 people. From the multiple logistic regression test, it was found that the factors most related to the implementation of risk management were supporting factors with a p-value of 0.050 with an OR value of 7.542 and driving factors (attitude) with a p-value of 0.028 with an OR value of 5.103. The conclusion of this study is that there is a relationship between supporting variables and the implementation of risk management at the An-Nisa Hospital Polyclinic, Tangerang. Keywords: Health Belief Model, Risk Management, Nursing Services. ABSTRAK Pelayanan Rumah Sakit merupakan pelayanan yang khusus melayani kebutuhan masyarakat, terutama di bagian keperawatan. Pelayanan keperawatan merupakan pelayanan berdasarkan pada keilmuan dan tata cara keperawatan, yang terdiri dari bio-psiko-sisio-spritual. Manajemen risiko adalah proses sistematis identifikasi, analisa, evaluasi, pengendalian dan pengawasan serta komunikasi risiko yang ada hubungannya dengan segala kegiatan. Penelitian ini bertujuan untuk menganalisis Penerapan manajemen risiko pelayanan keperawatan di Poliklinik An-nisa Tangerang. Metode yang digunakan adalah deskriptif analitik dengan pendekatan cross sectional. Jumlah sampel penelitian ini adalah 48 orang. Dari uji regresi logistik ganda didapatkan faktor yang paling berhubungan dengan penerapan manajemen risiko adalah faktor pendukung dengan p-value 0,050 dengan nilai OR 7,542 dan faktor pendorong (sikap) dengan p-value 0,028 dengan nilai OR 5,103. Kesimpilannya dari penelitian ini adalah terdapat hubungan antara variabel pendukung dengan penerapan manajemen risiko di Poliklinik RS An-nisa Tangerang. Kata Kunci: Health Belief Model, Manajemen Risiko, Pelayanan Keperawatan.

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