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All Journal Jurnal Mirai Management JRSI (Jurnal Rekayasa Sistem dan Industri) Syntax Literate: Jurnal Ilmiah Indonesia SEIKO : Journal of Management & Business Jurnal INTECH Teknik Industri Universitas Serang Raya YUME : Journal of Management IJIES (International Journal of Innovation in Enterprise System) Jurnal Ilmu Manajemen Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jo-ELT (Journal of English Language Teaching) Fakultas Pendidikan Bahasa dan Seni Program Studi Pendidikan Bahasa Inggris IKIP Bahasa dan Seni: Jurnal Bahasa, Sastra, Seni, dan Pengajarannya eProceedings of Engineering Community Service Seminar and Community Engagement (COSECANT) SmartComp Journal of Production, Enterprise, and Industrial Applications
Ima Normalia Kusmayanti
Universitas Telkom
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Journal : eProceedings of Engineering

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Perancangan Sistem Manajemen Kinerja Menggunakan Metode Performance Prism Di Pt Bhakti Unggul Teknovasi Muhammad Abdal Sidin; Christanto Triwibisono; Ima Normalia Kusmayanti
eProceedings of Engineering Vol 6, No 1 (2019): April 2019
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Abstrak Seiring dengan bertambahnya jumlah dan kebutuhan fasilitas mahasiswa Telkom University dari tahun ke tahun, hal ini mendorong perusahaan untuk terus-menerus meningkatkan performanya agar dapat bersaing dengan pelaku usaha lainnya. Be Tel-U dituntut untuk senantiasa mengevaluasi kinerja karyawannya, meningkatkan performansi kerja dan memberikan layanan konsumen semakin baik agar dapat bertahan dari ketatnya persaingan usaha. Penelitian ini menjelaskan tentang manajemen pengukuran kinerja di PT Bhakti Unggul Teknovasi (Be Tel-U) menggunakan metode Performance Prism. Pengukuran kinerja perlu dilakukan pada Be Tel-U dengan menggunakan metode Performance Prism agar dapat merefleksikan kebutuhan dan keinginan dari setiap stakeholder yang diidentifikasikan dalam bentuk indikator (objective). Pengukuran kinerja dalam penelitian ini akan dilakukan secara bertahap dengan menggunakan beberapa metode antara lain pembobotan dengan Analytical Hierachy Process (AHP) untuk mengetahui skala nilai prioritas setiap KPI dan Scoring Sistem dengan metode Objectives Matrix (OMAX) untuk mengetahui nilai indeks total perusahaan pada tingat korporasi. Hasil rancangan menunjukkan bahwa ada 5 stakeholder di Be Tel-U meliputi: Pimpinan, Karyawan, Supplier, Pelanggan, dan Masyarakat sekitar. Hasil perancangan pengukuran kinerja pada Be Tel-U dengan Performance Prism disepakati terdapat 62 KPI keseluruhan, 12 KPI pimpinan, 16 KPI karyawan, 11 KPI pelanggan, 11 KPI Suplier, dan 12 KPI masyarakat. Hasil pengukuran ini menjadi landasan bagi pihak manajemen untuk mengevaluasi dan menentukan rencana kerja perbaikan sehingga harapan dari semua stakeholder dapat terpenuhi. Kata kunci: Indikator, GAP Analysis, Performance Prism, KPI (Key Performance Indicator) Abstract Along with the increasing number and needs of Telkom University student facilities from year to year, this encourages companies to continue to improve their performance in order to compete with other business people. Be Tel-U is required to continuously evaluate the performance of its employees, improve performance, and provide better customer service in order to survive in intense competition. This study describes the management of performance measurement at PT Bhakti Unggul Teknovasi (Be Tel-U) using the Performance Prism method. Performance measurement needs to be done on Be Tel-U by using the Performance Prism method to reflect the needs and desires of each stakeholder identified in the form of objective indicators. Performance measurement in this study will be carried out in stages by using several methods including weighting with Analytical Hierachy Process (AHP) to determine the scale of priority values of each KPI and Scoring System with the Objectives Matrix (OMAX) method to determine the company's total index value at the level company. The design results show that there are 5 stakeholders in Be Tel-U including: Leaders, Employees, Suppliers, Customers and the surrounding Community. The results of design performance measurements at Be Tel-U with Prism Performance agree that there are 62 KPIs in total, 12 KPI leaders, 16 KPI employees, 11 KPI customers, 11 KPI Supliers, and 12 KPIs of society. These measurement results form the basis for management to evaluate and determine improvement work plans so that the expectations of all stakeholders can be fulfilled. Keywords: Indicator, GAP Analysis, Performance Prism, KPI (Key Performance Indicator)
Rancangan Peningkatan Kualitas Layanan Aplikasi Manajemen Pergudangan Inaventory Berbasis True Customer Needs Menggunakan Quality Function Deployment (qfd) Siva Aulia; Yati Rohayati; Ima Normalia Kusmayanti
eProceedings of Engineering Vol 6, No 1 (2019): April 2019
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Abstrak Aplikasi manajemen pergudangan Inaventory adalah aplikasi yang berfungsi membantu para bisnis owner untuk mengintegrasikan informasi dari seluruh fungsi bisnis secara real time. Aplikasi ini dikembangkan oleh PT. Insan Agritama Teknologi (Inagri) pada tahun 2018. Sejauh ini yang telah menggunakan aplikasi Inaventory baru dua yaitu restoran dan retail. Oleh karena itu, PT. Insan Agritama Teknologi (Inagri) akan melakukan peningkatan kualitas layanan aplikasi manajemen pergudangan Inaventory berdasarkan dengan kebutuhan pasar. Penelitian ini bertujuan untuk memberikan rekomendasi pada peningkatan kualitas aplikasi Inaventory berdasarkan tiga belas true customer needs menggunakan metode quality function deployment (QFD). Metode QFD berfungsi untuk menerjemahkan setiap kebutuhan pelanggan ke dalam karakteristik produk berdasarkan kemampuan perusahaan agar dapat diimplementasikan. Metode QFD dilakukan dengan tiga tahap. Pertama adalah QFD iterasi satu (House of Quality) untuk menterjemahkan true customer needs dan menentukan karakteristik teknis prioritas. Kedua adalah pengembangan konsep untuk membuat beberapa konsep alternatif yang akan dipilih oleh tim pengembang Inaventory. Tahap terakhir adalah QFD iterasi dua (Part Deployment) untuk menentukan critical part prioritas. Hasil dari penelitian ini memperoleh lima karakteristik teknis prioritas, dua belas critical part prioritas, dan dua belas rekomendasi yang akan dikembangkan. Kata Kunci: Aplikasi Inaventory, Quality Function Deployment, House of Quality, Part Deployment, Tru Customer Needs. Abstract Inaventory warehousing management application is an application that serves to help business owners to integrate information from all business functions in real time. This application was developed by PT. Insan Agritama Teknologi (Inagri) in 2018. So far, two new Inaventory applications have been used, namely restaurants and retail. Therefore, PT. Insan Agritama Teknologi (Inagri) will improve the quality of Inaventory warehousing management application services based on market needs.This study aims to provide recommendations on improving the quality of Inaventory applications based on thirteen true customer needs using the method of quality function deployment (QFD). QFD method serves to translate each customer's needs into product characteristics based on the company's ability to be implemented. QFD method is carried out in three stages. First is the iteration QFD (House of Quality) to translate true customer needs and determine priority technical characteristics. Second is the development of concepts to create several alternative concepts that will be selected by the Inaventory development team. The last step is the two iteration QFD (Part Deployment) to determine priority critical parts. The results of this study obtained five priority technical characteristics, twelve priority priority parts, and twelve recommendations that will be developed. Keywords: Application of Inventory, Quality Function Deployment, House of Quality, Part Deployment, True Customer Needs.
Quality Improvement Design Of Education Services In Gagas Ceria Kindergarten By Using Quality Function Deployment (qfd) Method Ghina Rafidah; Yati Rohayati; Ima Normalia Kusmayanti
eProceedings of Engineering Vol 6, No 2 (2019): Agustus 2019
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Abstract Nowadays, community is aware of the importance of the growth and development of children in education. Parents choose the best kindergartens for their children. Gagas Ceria Kindergarten is one of the best kindergartens located in the middle of Bandung City, offers early childhood education services in accordance with the concept of modern education. Presently, there has been a decrease in term of the number of internal applicants, in the last five years. Internal applicants are the students who come from the Playgroup of Gagas Ceria Foundation. This shows that the level of customer loyalty of Gagas Ceria Kindergarten has decreased. To solve this problem, Gagas Ceria Kindergarten plans to improve the quality of education service management to achieve the target number of applicants in the next school year. This research study aimed to provide recommendations to improve the quality of education service management based on the eleven true customer needs. This study employed Quality Function Deployment (QFD). There were three stages conducted in this study. The first stage determines the priority of the technical characteristics developed using the QFD first iteration, House of Quality (HoQ). The second stage was the development of alternative concepts chosen for the concept that will be developed by Gagas Ceria Kindergarten. The third stage was to determine the critical part priority using the QFD second iteration, Part Deployment. The results of this research study are seven priority technical characteristics and twenty-five priority critical parts which become the formulations for the thirteen final recommendations. Keywords: House of Quality, Part Deployment, Quality Function Deployment, Gagas Ceria Kindergarten, True Customer Needs
Perancangan Kebutuhan Pelanggan Terhadap Layanan Penyewaan Gudang Berbasis Website Inaventory Menggunakan Pendekatan Integrasi Electronic Service Quality Dan Model Refined Kano Aisya Kha’irunisa; Yati Rohayati; Ima Normaliah Kusmayanti
eProceedings of Engineering Vol 6, No 2 (2019): Agustus 2019
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Abstrak PT. Insan Agritama Teknologi (Inagri) adalah supplier sayuran online untuk restoran dan industri pengolahan makanan. Inagri mempunyai produk turunan yaitu Inaventory. Inaventory merupakan bagian perusahaan dari Inagri yang bergerak dalam bidang IT Consultant khususnya manajemen pergudangan. Inaventory berencana memperluas jangkauannya dengan membangun penyewaan gudang berbasis online sebagai platform yang mempertemukan pebisnis atau yang membutuhkan gudang dengan penyedia gudang. Dalam mengembangkan layanan Inaventory, media yang digunakan adalah website. Penyewaan gudang berbasis website di Indonesia yang sudah cukup dikenal diantaranya Crewdible, Pakde, Waresix, dan Fullfilled by Lazada namun penyewaan gudang berbasis website yang sudah ada teridentifikasi masih belum memenuhi kebutuhan penggunanya. Dalam hal ini Inaventory akan memanfaatkan kelemahan dari penyewaan gudang berbasis website yang ada untuk membangun layanan penyewaan gudang berbasis website Inaventory. Penelitian ini dilakukan menggunakan pendekatan integrasi Electronic Service Quality dan Refined Kano dengan tujuan untuk mengidentifikasi kebutuhan layanan penyewaan gudang berbasis website. Adapun dimensi Electronic Service Quality yang digunakan yaitu Information Quality, Effeciency, Responsiveness, Security & Privacy, Web Design, dan Ease of Navigation. Dari dimensi tersebut diperoleh 20 atribut kebutuhan layanan penyewaan gudang berbasis website dan diperoleh 11 atribut sebagai True Customer Needs yang harus dikembangkan dan diprioritaskan sebagai tahapan rekomendasi. Kata Kunci: Attribute needs, Electronic Service Quality, Inagri, Inaventory Kano Models, True Customer Needs, Refined Kano, Abstract PT. Insan Agritama Teknologi (Inagri) is an online vegetable supplier for the restaurant and food processing industry. Inagri has a derivative product called Inaventory. Parent is part of the Inagri company which is an IT Consultant specialized in warehousing management. Investment plans to expand by building an onlinebased warehouse as a platform that brings businesses or those who need a warehouse with a warehouse provider. In developing Inaventory services, the media used is the website. Website-based warehouse rentals in Indonesia are already well-known about Crewdible, Pakde, Waresix, and Fullfilled by Lazada but the website-based warehouse rentals that have been identified still do not meet the needs of its users. In this case Inaventory will take advantage of the disadvantages of existing web-based warehouse rentals to build warehouse services based on Inaventory's website. This research was conducted using the integration of Quality Electronic Services and Enhanced Canoeing with the aim of meeting the needs of web-based warehouse rental services. The dimensions of Electronic Service Quality used are Information Quality, Efficiency, Responsiveness, Security & Privacy, Web Design, and Navigation. From these dimensions obtained 20 attributes of web-based warehouse service needs and obtained 11 attributes as True Customer Needs which must be developed and prioritized as the development obtained. Keywords: Attribute needs, Electronic Service Quality, Inagri, Inaventory Kano Models, True Customer Needs, Refined Kano
Perancangan Perbaikan Layanan Pada Website Inagri Menggunakan Metode Quality Function Deployment Eldeska Fadhil Hamdi; Yati Rohayati; Ima Normalia Kusmayanti
eProceedings of Engineering Vol 6, No 2 (2019): Agustus 2019
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Inagri merupakan perusahaan supplier sayuran dan bahan makanan mentah, yang telah memiliki 80 pelanggan yang terdiri dari restoran, hotel, katering dan lainnya khususnya pada wilayah Bandung. Dalam mempertahankan kredibilitas dan kepercayaan pelanggannya, Inagri selalu berkomitmen penuh dalam memberikan pelayanan yang memuaskan dan selalu menjaga kepercayaan pelanggan. Namun, Inagri masih belum mampu memberikan pelayanan yang terbaik untuk layanan website karena masih ditemukan keluhan dari pelanggan mengenai layanan website, serta jumlah pemesanan melalui website yang masih fluktuatif. Penelitian ini bertujuan untuk merumuskan rekomendasi perbaikan layanan pada website Inagri berdasarkan 13 true customer needs menggunakan metode Quality Function Deployment (QFD). Metode QFD dilakukan dengan tiga tahap. Tahap pertama adalah QFD Iterasi Satu (House of Quality) yang bertujuan untuk menentukan prioritas karakteristik teknis. Tahap kedua adalah concept development untuk membuat beberapa konsep alternatif yang akan dipilih oleh Inagri. Tahap terakhir adalah QFD Iterasi Dua (Part Deployment), yang bertujuan untuk menentukan prioritas critical part. Hasil dari penelitian ini diperoleh 12 karakteristik teknis prioritas dari hasil QFD Iterasi Satu dan 18 critical part prioritas dari QFD Iterasi Dua untuk perbaikan layanan website Inagri. Kata kunci: True Customer Needs, Quality Function Deployment (QFD), House of Quality (HoQ), Concept Development, Part Deployment
Designing Performance Measurement System Of Pt Kidang Kencana Sakti By Using Balanced Scorecard Agung Widyaprakoso Winardi; Budi Sulistyo; Ima Normalia Kusmayanti
eProceedings of Engineering Vol 6, No 2 (2019): Agustus 2019
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Abstract PT. Kidang Kencana Sakti is a company engaged in the gas turbine maintenance services. This company employed performs a financial aspect to evaluate company’s performance. However, this is unable to control the company’s operational process,customers, and learning and growth. Therefore, it is necessary to create a measurement tool that is in line with the vision and mission of the company. This study aims to develop a balanced scorecard to measure the company’s performance. The final result of this final project is determine the strategies based on the company’s vission and mission, to determine the performance indicators. The weighting of each indicator for financial perspective is 31%, customer perspective is 45%, internal business process perspective is 15%, learning and growth perspective is 9%. The highest weighting score is the customer perspective. Keywords – Balanced Scorecard (BSC), Analytical Hierarchy Process (AHP), Performance Measurement
Analysis Of Patient Satisfaction Toward Clinic Services Using Integration Of Service Quality And Kano Model (a Study Of Patients At Klinik Harapan Sehat In Cianjur) Dwita Nurhaliza Kharisma; Husni Amani; Ima Normalia Kusmayanti
eProceedings of Engineering Vol 6, No 2 (2019): Agustus 2019
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Abstrak Harapan Sehat is a clinic engaged in healthcare sector. Klinik Harapan Sehat has a good performance. However, there are not many people that have discovered the advantages provided by the clinic. Despite having the good performance and implementing several targeted programs, Klinik Harapan Sehat is still experiencing fluctuation that has not been significant. In this research, the analysis of patient satisfaction towards service quality was performed using Kano model and integration method of service quality at Klinik Harapan Sehat. In addition, the attributes were also identified on several respondents to be analyzed and applied in accordance with the capacity of Klinik Harapan Sehat to find out the level of patient satisfaction and quality towards the service in order to improve service standardization of the clinic. The purpose of this research is to identify the true customer needs that are necessarily implemented by Klinik Harapan Sehat based on the level of patient satisfaction towards the service at Klinik Harapan Sehat and the service quality which include tangibles, reliability, responsiveness, assurance, and empathy dimensions and to find out the relation between patient satisfaction and service fulfillment at Klinik Harapan Sehat through Kano model. There were 5 attributes from the respondents that were needed to be maintained and 10 attributes that were needed to be prioritized. The prioritized attributes were identified and the recommendations were provided. Keywords: Need Attributes, Service Quality, Kano Model, True Customer Needs.
Perancangan Program Komunikasi Pemasaran Iking Kriuks Menggunakan Metode Benchmarking Dan Analytical Hierarchy Process Denta Elvianda Rizki Ramadhan; Husni Amani; Ima Normalia Kusmayanti
eProceedings of Engineering Vol 6, No 2 (2019): Agustus 2019
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Abstrak: Iking Kriuks merupakan UKM (Usaha kecil dan Menengah) yang bergerak di bidang kuliner yang sedang berkembang di daerah Cihanjuang, Kabupaten Bandung Barat. Iking Kriuks menjual produk makanan berjenis cemilan seperti keripik basreng dan keripik lumpia. Iking Kriuks telah memasarkan produknya melalui social media, selain juga menjual produknya melalui kerja sama dengan beberapa gerai atau outlet di daerah Cimahi dan Bandung. Meskipun Iking Kriuks sudah melakukan penjualan hingga daerah Bandung, namun masih banyak yang belum mengetahui produk dari Iking Kriuks. Penelitian ini bertujuan untuk merumuskan rekomendasi program komunikasi pemasaran bagi Iking Kriuks untuk meningkatkan penjualan dan membentuk kesadaran merek atau brand awareness Iking Kriuks. Perancangan program komunikasi pemasaran tersebut menggunakan metode Benchmarking dan menggunakan Analytical Hierarchy Process (AHP) untuk memilih benchmark partner-nya beserta dengan bauran komunikasi pemasarannya. Rekomendasi rancangan program komunikasi pemasaran yang dapat diusulkan kepada Iking Kriuks diantaranya adalah: memperbaiki kualitas konten Instagram; pembuatan konten Instagram Story; memperbanyak frekuensi posting di Instagram; pembuatan website Iking Kriuks; menerapkan sistem promosi diskon; free shipping; endorsement; frekuensi promosi yang sering; menambah dan memperluas jaringan reseller atau distributor; serta mengevaluasi dan menerapkan e-commerce sebagai media penjualan Kata Kunci :Iking Kriuks, komunikasi pemasaran, benchmarking, Analytical Hierarchy Process, benchmark partner Abstract Iking Kriuks is an SME, (Small and Medium Enterprises) that is engaged in the culinary field in the Cihanjuang area, West Bandung Regency. Iking Kriuks sells food products snacks such as basreng chips and spring rolls chips. Iking Kriuks has marketed its products through social media, and sell its products through cooperation with several outlets in Cimahi and Bandung. Although Iking Kriuks has made sales in Bandung area, there are still many people who do not know about Iking Kriuks products. This study aimed to formulate a marketing communication program recommended for Iking Kriuks to increase sales and establish brand awareness Iking Kriuks. The design of the marketing communication program used the Benchmarking method and Analytical Hierarchy Process (AHP) to choose its benchmark partner along with its marketing communication mix. Recommendations on the design of the marketing communication program that can be proposed to Iking Kriuks include: improving the quality of Instagram content; creating Instagram Story content; increasing the frequency of posts on Instagram; making Iking Kriuks website; implements in a discount promotion system; free shipping; endorsement; frequent promotion frequency; expand a network of resellers or distributors; and implement e-commerce as a sales medium Keywords: Iking Kriuks, marketing communication, benchmarking, Analytical Hierarchy Process, benchmark partners
Perancangan Perbaikan Komunikasi Pemasaran Ukm Cuanki Laksana Menggunakan Metode Benchmarking Fikri Vino Prasetya; Husni Amani; Ima Normalia Kusmayanti
eProceedings of Engineering Vol 6, No 2 (2019): Agustus 2019
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Cuanki Laksana adalah salah satu UKM yang bergerak di bidang Kuliner yang sedang berkembang di Kota Cimahi. Cuanki Laksana adalah bidang usaha kuliner yang memiliki harga yang ekonomis dan mempunyai kualitas yang baik. Masalah pada Cuanki Laksana yaitu penjualan Cuanki Laksana yang cenderung naik turun setiap bulan nya,dan penjualan nya paling sedikit bila dibandingkan dengan brand kompetitornya. Penelitian ini bertujuan untuk merumuskan rekomendasi program komunikasi pemasaran bagi Cuanki Laksana untuk meningkatkan penjualannya dan membentuk kesadaran mereknya. Perancangan program komunikasi pemasaran tersebut menggunakan metode benchmarking dan menggunakan Tools Analytical Hierarchy Process untuk memilih partner benchmark-nya beserta dengan bauran komunikasi pemasarannya. Pada penelitian ini disusun kriteria AHP yang dibentuk dari bauran komunikasi pemasaran. Alternatif partner benchmark yang digunakan dalam AHP merupakan pesaing dari Cuanki Laksana karena penelitian ini menggunakan competitive benchmarking. Rekomendasi program komunikasi pemasaran pada penelitian ini adalah menerapkan Copywriting yang sesuai, Menambah jumlah alternatif promosi yang digunakan (free shipping& Free Product), Memberikan diskon pada hari-hari besar dan event tertentu, Mengevaluasi dan menerapkan e-marketplace yang akan digunakan,Membuat sebuah website yang berguna untuk memudahkan proses transaksi dan memudahkan pemasaran produk serta fitur website nya dapat dipahami, Menjadi sponsor acara sebuah expo dengan skala daerah/regional atau Nasional, Membuat rencana untuk menentukan dan menambah frekuensi posting, Menerapkan dan memanfaatkan sarana endorsement.dan Membuat store baru atau menjalin kerjasama dengan store yang menjual produk yang sama Kata Kunci: Analytical Hierarchy Process,Benchmarking,Program Komunikasi Pemasaran,UKM
Design Of The Needs Of Educational Services In Gagas Ceria Kindergarten Using Integration Education Quality And Refined Kano Alif Akbar; Yati Rohayati; Ima Normalia Kusmayanti
eProceedings of Engineering Vol 6, No 2 (2019): Agustus 2019
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Abstract The importance of education for children of early age the more years the higher. It is also followeb by growth in the number of Kindergartens in many provinces in Indonesia, especially in West Java Province which has increased in recent years, with a ratio of more growth of private Kindergarten compared to domestic Kindergarten. It suggests that competition of private Kindergarten is more competitive compared with domestic Kindergarten, one of which is TK Gagas Ceria that is an object in this research. TK Gagas Ceria that has A accreditation, but in the last fre years the decreased in applicant from students who previously have taken early childhood education such as Play Group and Toodler in the Gagas Ceria Foundation. The presence of the problem of service Gagas Ceria Kindergarten to make the school need to identify the appropriate service for prospective customers. The study aims to improve the quality of educational services of TK Gagas Ceria using the integration of Education Quality and Refined Kano to identify 21 attributes of the services needs of education needs of TK Gagas Ceria. Based on the results of Education Quality and Refined Kano, there 11 atributes needs to prioritize. The recommendations are formulated based on the results of data processing and analysis involve TK Gagas Ceria sides. These recommendations contain the attributes of services requirements that need to be prioritize as the True Customer Needs. Keywords: Kidergarten,Neeed Analysis, Education Quality, Refined Kano
Co-Authors Afra Ghaida Hana Agung Widyaprakoso Winardi Agus Achmad Suhendra Aisya Kha’irunisa Alif Akbar Alifan Nurfatwa Mahasidhqi Andika Deanna Rahma Andika Yudhistira Ramadhan Arinda Layla Alfira Arlieta Kirana Brahmaniswari Ash-shiddiq, Anwar Firdaus Aulia, Muchammad Izdihar Zalfa Bangun, Verona Marsha Alvinia Budi Praptono Budiarto, Sulistyo Christanto Triwibisono Denta Elvianda Rizki Ramadhan Dimas Reza Pamungkas Dwita Nurhaliza Kharisma Eldeska Fadhil Hamdi Farah Fadhila Mulyadi Fauzan Ghifari Prakoso Fikri Vino Prasetya Ghaisani, Inten Ayuning Ghina Rafidah Gradytio Rahmadi Hartadji Husni Amani Litasari Widyastuti, Litasari Mochamad Rizky Fauzy Muhammad Abdal Sidin Muhammad Ghafari Nurfathoni Putra, Muhammad Aldio Rozan Retno Hendryanti Sari Wulandar Sari Wulandari Siva Aulia Tania Alya Andrianingrum Tara Aldiera Tara Aldiera Vietra Shauma Ranabilla Wali Hakim Pradana Yati Rohayati Yati Rohayati, Yati Yuniar, Wiwit Agi Yusuf Syarif Iqbal Zerlin Anggreni Kembaren