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All Journal Jurnal Informatika Jurnal Teknoinfo Sarwahita : Jurnal Pengabdian Kepada Masyarakat INFORMASI (Jurnal Informatika dan Sistem Informasi) Journal of Business and Audit Information System (JBASE) Jurnal Pengabdian dan Kewirausahaan Bulletin of Computer Science Research Jurnal Sains dan Teknologi Innovative: Journal Of Social Science Research
Azhari, Ozmar
Universitas Bunda Mulia
Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Mechanical Engineering Public Health Social Sciences Other

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Peran Teknologi Informasi dalam Meningkatkan Efektivitas Program Corporate Social Responsibility (CSR) Pada Yayasan XYZ Azhari, Ozmar; Anwar, Sahrul; Honni, Honni; Lee, Francka Sakti
JBASE - Journal of Business and Audit Information Systems Vol 8, No 2 (2025): JBASE - Journal of Business and Audit Information Systems
Publisher : Universitas Bunda Mulia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30813/jbase.v8i2.8944

Abstract

Information Technology (IT) has become an essential element of human activity, including the implementation of Corporate Social Responsibility (CSR) programs aimed at community empowerment. One organization conducting such programs is Foundation XXX, a non-profit focused on education that routinely carries out CSR initiatives in partnership with various stakeholders. This study seeks to evaluate the effectiveness of IT-based partnerships within the foundation’s CSR program. A qualitative approach was employed through in-depth interviews with stakeholders, field observations, document analysis, and a literature review. Findings indicate that using online communication platformsm such as Zoom and Google Meet, and digital monitoring systems enhances inter-party coordination, transparency in resource allocation, and community participation. IT also facilitates real-time progress tracking, enabling faster, data-driven decision-making. Nonetheless, challenges such as digital-literacy gaps, infrastructure limitations, and incomplete system integration still hinder optimal benefits. The research underscores the need for a comprehensive IT strategy encompassing literacy training, platform standardization, and a sustainable integration plan to maximize CSR impact. These findings are expected to guide similar organizations in designing IT-based CSR initiatives that are sustainable and results-oriented. Practical implications include formulating supportive policies and fostering multi-party collaboration to bridge technological gaps and ensure equitable benefits for all stakeholders within the organization
Manajemen Komunikasi Proyek pada Proyek Infrastruktur Teknologi Informasi Azhari, Ozmar
Jurnal Sains dan Teknologi (JSIT) Vol. 5 No. 2 (2025): Mei - Agustus
Publisher : CV. Information Technology Training Center - Indonesia (ITTC)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jsit.v5i2.3382

Abstract

The implementation of Information Technology (IT) infrastructure projects frequently experiences failures—such as schedule delays, cost escalation, and stakeholder rejection of deliverables, because of ineffective communication between vendors and internal stakeholders. This study evaluates how far optimizing communication planning, information distribution, performance reporting, and documentation processes can improve project communication effectiveness and reduce conflict. A qualitative case study was carried out on an IT infrastructure project at a national telecommunications company through field observation; analysis of project documents, such as communication plans, weekly reports, and meeting minutes; and structured interviews with the project manager, vendor team, and internal departments, such as planning, project management, and regional operations. Coordination patterns were identified to verify the consistency and reliability of data sources. Findings indicate that a combination of routine face‑to‑face meetings, periodic reporting, and the use of digital collaboration platforms, such as a project portal, Jira, and Microsoft Sharepoint, Teams, accelerates issue detection and expedites technical decision‑making compared with previous project cycles. Disciplined communication documentation also reduces conflict and administrative disputes by providing clear mitigation evidence, including comprehensive project records and well‑defined escalation paths when scope changes occur. An integrated set of communication procedures across all departments enhances transparency, aligns stakeholder expectations, and lowers the risk of failure, particularly in IT infrastructure projects.
Evaluasi Knowledge Management System (KMS) Terhadap Peningkatan Kinerja dan Inovasi Perusahaan Pada PT. XYZ Azhari, Ozmar; Sakti, Francka; Andry, Johanes Fernandes
Innovative: Journal Of Social Science Research Vol. 5 No. 4 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v5i4.20506

Abstract

Di era digitalisasi berbasis pengetahuan, perusahaan menghadapi tantangan dalam mempertahankan dan mengoptimalkan pemanfaatan pengetahuan, khususnya di lingkungan kerja digital yang dinamis. Studi ini menganalisis implementasi Knowledge Management System (KMS) di PT. XYZ sebagai solusi atas permasalahan pengetahuan yang silo, hilangnya pengetahuan tacit akibat turnover karyawan, dan munculnya inkonsistensi dalam penyampaian layanan. Penelitian menunjukkan bahwa penerapan teknologi mutakhir seperti Artificial Intelligence (AI), Natural Language Processing (NLP), dan integrasi layanan cloud mampu meningkatkan efisiensi operasional hingga 45%, mengurangi kehilangan pengetahuan sebesar 75%, serta mempercepat proses inovasi sebanyak 35%. Pendekatan holistik terhadap KMS, mulai dari pengambilan, penyimpanan, pembaruan, hingga diseminasi pengetahuan, turut dibahas dalam penelitian ini. Selain itu, penelitian ini juga menegaskan pentingnya kolaboarasi antara budaya dan dukungan teknologi informasi sebagai faktor kunci keberhasilan implementasi KMS dalam meningkatkan produktivitas perusahaan. Penelitian merekomendasikan strategi KMS berkelanjutan dengan komitmen organisasi dan tata kelola yang efektif bagi perusahaan teknologi dalam menghadapi tantangan digital.
Pengembangan Aplikasi E-Booking Konser K-Pop Berbasis QRIS dengan Pendekatan User-Centered Design untuk Optimalisasi Pengalaman dan Efisiensi Transaksi Ozmar Azhari; Putry Wahyu Setyaningsih; Septian Eka Ady Buananta; Fandevi Maitri; Francka Sakti Lee
Bulletin of Computer Science Research Vol. 6 No. 3 (2026): April 2026
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/bulletincsr.v6i3.981

Abstract

The increase in the number of K-Pop concerts in Indonesia drives the need for a ticket e-booking system that is not only efficient but also capable of accommodating transaction characteristics with high demand levels and optimal integration of digital payment systems. The main issue with the current e-ticketing system lies in the platform's general nature (multi-event marketplace) and the suboptimal integration of user experience with digital payment systems like QRIS. This research aims to design and develop a mobile-based K-Pop concert e-booking application integrated with QRIS and empirically test its impact on transaction efficiency and user experience. The method used is Research and Development (R&D) with a System Development Life Cycle (SDLC) Waterfall model approach, complemented by a quasi-experimental design (posttest control group design). Testing was conducted on 60 respondents divided into experimental and control groups, with variables measured including transaction time, transaction success rate, usability using the System Usability Scale (SUS), and user satisfaction. The research results show that the K-Party application is capable of effectively and integratively supporting the e-booking process. Statistical analysis shows that the use of QRIS has a significant impact on transaction efficiency and user experience, as well as contributing to business performance improvements, including a 36.2% increase in revenue and a 5-10% increase in audience numbers. Thus, the developed system is not only technically feasible but also empirically proven to add value in the context of the digital entertainment industry.
Rancang Bangun Sistem Informasi Penyewaan Bus Berbasis Web pada PT XYZ Azhari, Ozmar; Bili, Wibi Alfari; Isputrawan, M. Fauzi; Honni, Honni; Lee, Francka Sakti
JBASE - Journal of Business and Audit Information Systems Vol 9, No 1 (2026): JBASE - Journal of Business and Audit Information Systems
Publisher : Universitas Bunda Mulia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30813/jbase.v9i1.9900

Abstract

The advancement of Information Technology (IT) has driven business processes to become more efficient and has contributed to improving service quality. However, PT XYZ, a company engaged in bus rental services, still relies on manual record-keeping in its operational activities, which may lead to data inaccuracies, document loss, and delays in generating transaction reports. This study aims to design and develop a web-based bus rental information system to improve the efficiency of booking processes, data management, and reporting. This research adopts a qualitative approach with data collection techniques including interviews, observations, and literature review. The system is developed using the Software Development Life Cycle (SDLC) with the Waterfall model and is designed using Unified Modeling Language (UML). The results show that the developed system is able to facilitate the bus booking process, reduce recording errors, and support faster and more integrated transaction reporting. Therefore, the system can enhance operational effectiveness and improve service quality at PT XYZ.
Perancangan Kerangka Knowledge Management System Terintegrasi untuk Meningkatkan Berbagi Pengetahuan di PT. XYZ Septian Eka Ady Buananta; Ozmar Azhari; Putry Wahyu Setyaningsih
INFORMASI (Jurnal Informatika dan Sistem Informasi) Vol 18 No 1 (2026): INFORMASI (Jurnal Informatika dan Sistem Informasi)
Publisher : LPPM STMIK Indonesia Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37424/informasi.v18i1.522

Abstract

Dalam ekonomi digital yang berkembang pesat, pengelolaan pengetahuan yang efektif menjadi faktor penting dalam menciptakan keunggulan kompetitif, khususnya pada industri berbasis teknologi. PT. XYZ, yang bergerak di sektor smart home, menghadapi beberapa tantangan utama, yaitu silo pengetahuan, keterbatasan akses informasi, dan hilangnya tacit knowledge akibat pergantian karyawan. Penelitian ini menggunakan desain penelitian kualitatif-deskriptif yang mengintegrasikan Systematic Literature Review (SLR) berbasis PRISMA dengan wawancara semi-terstruktur yang melibatkan 7 informan kunci organisasi. Data sekunder diperoleh dari 19 sumber peer-reviewed dan dokumen studi kasus, sedangkan data primer diperoleh melalui wawancara dengan informan untuk memvalidasi temuan literatur dalam konteks PT. XYZ. Penelitian ini berfokus pada tiga pertanyaan utama, yaitu KPI apa yang dapat digunakan untuk menilai efektivitas KMS dalam meningkatkan efisiensi operasional dan inovasi, mekanisme apa yang paling tepat untuk mendokumentasikan tacit knowledge, serta bagaimana desain KMS memengaruhi penggunaan sistem dan hasil kinerja yang dapat diukur. Hasil penelitian mengusulkan kerangka KMS terintegrasi, rekomendasi teknologi seperti MS Teams, Confluence, Guru, dan Loom, serta KPI terukur sebagai target validasi, mencakup penurunan waktu pencarian dokumen dari 15 menjadi 12 menit atau sebesar 20%, peningkatan first-contact support resolution dari 70% menjadi 85%, dan peningkatan tingkat penggunaan kembali pengetahuan dari 40% menjadi 65%. .
Edukasi Keamanan Informasi untuk Mendukung Penguatan Literasi Digital Siswa SMA Negeri 8 Tangerang Mega Kartika Sari; Bhustomy Hakim; Evasaria Magdalena Sipayung; Marta Lenah Haryanti; Puguh Hiskiawan; Ozmar Azhari; Merryana Lestari; Gregorius Ivan Pamungkas Triwibowo
Bahasa Indonesia Vol 23 No 01 (2026): Sarwahita : Jurnal Pengabdian Kepada Masyarakat
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/sarwahita.231.7

Abstract

The rapid development of digital technology has not been fully accompanied by adequate information security literacy among students. This condition makes students more vulnerable to cyber threats such as phishing, fake applications, and the risks associated with using public Wi-Fi networks. This community service program aimed to provide information security education to students of SMA Negeri 8 Tangerang as an effort to support the strengthening of digital literacy and awareness of information security risks in daily activities. The program was conducted in four sessions using an educational and participatory approach, covering network and Wi-Fi security, fake apps, phishing, as well as password management and authentication. Post-activity evaluation was carried out through questionnaires, discussions, and participant feedback to examine participants’ responses regarding the relevance, clarity, usefulness, and level of engagement in the program. The evaluation results showed that 144 participants gave positive assessments of the program, with average scores above 3.60 on a scale of 1–4. These findings suggest that the participants perceived the materials as relevant, understandable, useful, and appropriate to their needs. Participant feedback also showed greater attention to digital security issues that are closely related to their daily lives. Overall, the program was well received and may support efforts to strengthen students’ digital literacy, particularly in recognizing information security risks in everyday digital activities.
Co-Authors Alvin Saputra Tandiono Ananda, Vincent Ray Andry, Johanes Fernandes Anwar, Sahrul Bernadus Gunawan Sudarsono Bernanda, Devi Yurisca Bhustomy Hakim Bili, Wibi Alfari Buananta, Septian Eka Ady Budiyantara, Agus Charolina, Yanthi - Cornelius, Wilson Cynthia Pangrestu Devi Yurisccca Bernanda Evasaria Magdalena Sipayung Fandevi Maitri Fernando, Lukas Francka Sakti Lee Gregorius Ivan Pamungkas Triwibowo Honni, Honni Isputrawan, M. Fauzi Johanes Fernandes Andry Kandi, Michael Renaldi Kevin Christianto Lesmana, Kenvil Marta Lenah Haryanti Mega Kartika Sari Merryana Lestari Nababan, Andika Jakaria Owen, Bryan Puguh Hiskiawan Septian Eka Ady Buananta Setyaningsih, Putry Wahyu Sudarsono, Bernadus Gunawan Yanthi Carolina Yanthi Charolina