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Involvement of Local Wisdom as a Value and an Instrument for Internalization of Public Service Innovation Savira, Evi Maya; Tasrin, Krismiyati
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Vol. 24, No. 1
Publisher : UI Scholars Hub

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Abstract

Public service innovations in many ways produce better, cheaper and faster services to the customers. However, the process for good public services need a lot of adjustment such as appropriate supporting technology, competent human resources, strong leadership and contextual business process. Above all is how to internalize the innovation as bureaucratic culture and how this reform spirit embedded to their working habit as public services provider. Indonesia has high diversity in term of culture, tradition, languages, religions, etc. This uniqueness can play as positive aspect and as a challenge as well in term of designing public services innovation. Innovation without considering local values will be a challenge, sometimes it allures destructive actions from the stakeholders who felt uninvolved in the process. Sharing the ownership of the innovation is one of the best ways to involve people as part of the change. Local values can be used as medium to facilitating this change. Realizing the importance of local values as instrument to design public services innovation, Denpasar City emerges as one of the most innovative city in Indonesia in terms of innovation in public services whereby Hindu Balinese culture is integrated within their values for bureaucracy, community, and tourism industry. By using triangulation, this study intends to identify (1) what local values contribute positively to the innovation and their role as instrument to internalize the innovation; (2) what kind of strategy taken by the local government to respond to people needs, to mobilize the resources and to adjust any relevant elements for innovation pro people and stakeholders; (3) how coordination has been made by the local government with other stakeholders involved in innovation. As a result, the output of this study will be a model of sustainable, inclusive and contextual innovation based culture.
Peningkatan Kualitas Layanan Penumpang Menggunakan Standar Penilaian Pelayanan Angkutan Perdesaan Andari, Tania; Masbiran, Vivi Ukhwatul Khasanah; Momon, Momon; Savira, Evi Maya; Yolarita, Elsa; Manoby, Worry Mambusy; Asriani, Asriani
Jurnal Bina Praja Vol 14 No 1 (2022)
Publisher : Research and Development Agency Ministry of Home Affairs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21787/jbp.14.2022.189-200

Abstract

In recent years, the government has been aggressively inviting the public to use public transportation for all regional residents in Indonesia. Mattson et al. (2021) stated that transportation and accessibility in the village are more comprehensive and have more complex transportation issues. Therefore, this study was conducted to measure rural transportation services to improve public transportation performance in the Pringsewu Regency. This study uses a mixed-method and combines quantitative and qualitative data at one time (Creswell, 2014). The data is analyzed quantitatively and then explained based on existing conditions and provisional assumptions. The data used are primary and secondary data. Primary data was obtained through field surveys on four rural transportation routes in Pringsewu Regency to obtain data on load factors, vehicle speed, waiting time, travel time, frequency/hour, and the number of vehicles operating from each route. Furthermore, the data is evaluated and given an assessment based on the suitability of indicators based on the assessment standard from the Directorate General of Land Transportation, Ministry of Transportation. Secondary data was obtained from Statistics Indonesia publications, official documents, and government websites. The analysis results showed that rural transportation services in the Pringsewu regency were below the ideal standard (70%), with an average loading factor of 40—50%, which is included in the bad category. This is estimated to be influenced by several factors, namely the low level of load factor and headway. The recommendation put forward is the need for efforts to add headways and increase the speed of travel time and reduce the frequency of trips to improve transportation performance.
Menerangi Tradisi Melalui Inovasi: Transformasi Wisata Tenun Tradisional dalam Pariwisata Cerdas di Kabupaten Lombok Tengah Fitri, Suci Emilia; Pranasari, Melati Ayuning; Indarti, Dian Martha; Savira, Evi Maya; Andari, Tania; Aprilani, Triana Lidona; Utami, Karina Juniarti; Putri, Nadia; Manoby, Worry Mambusy; Putra, Imam Radianto Anwar Setia; Saksono, Herie
Jurnal Bina Praja Vol 15 No 1 (2023): City Branding
Publisher : Research and Development Agency Ministry of Home Affairs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21787/jbp.15.2023.207-220

Abstract

This study aims to explore the challenges that have long hindered the progress of traditional weaving tourism in Central Lombok Regency and unravel the role of innovation as a breakthrough and solution. The study's focus centered on the importance of innovation as a transformative factor for traditional weaving tourism within the framework of smart tourism in Lombok Tengah Regency. It is known that the distinctive traditional weaving of Lombok has a long history and is an integral part of local life and culture, passed down through generations. However, realistically, traditional weaving must contend with challenges such as the low prices of woven fabric products, the lack of interest among the younger generation to learn weaving, and the limited capacity of weavers to respond to local, domestic, and even global market demands. This study employs a qualitative-exploratory approach, with the research taking place in the villages of Rembitan and Sukarara in Lombok Tengah Regency. The study finds that the challenges faced by traditional weaving can only be overcome through innovation. Innovation has the ability to overcome various obstacles by developing products and creating new designs that align with tourists' interests, utilizing digital technology to market and sell traditional woven products, imparting new skills and techniques to weavers, and promoting traditional weaving as a cultural heritage through digital platforms. Innovation has successfully transformed the traditional weaving tourism industry, even though this transformation is still partial. The dodeca-helix approach within the Tourism Hub can synergize stakeholders to create innovation for transforming the industry despite challenges that must be overcome for this transformation to materialize. In the effort to change the traditional weaving tourism industry through innovation, it is recommended that the Government, private sector, and local community collaborate to address challenges and create innovations to guide the development of traditional weaving in the future.