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Pengaruh Penerapan Standar Operasional Prosedur (SOP) Pengiriman dan Pengawasan Kerja terhadap Kinerja Karyawan PT Sicepat Ekspress Kota Bengkulu Saragih, Onra Humalasari Br.; Arini, Eti
Jurnal Pendidikan Tambusai Vol. 8 No. 2 (2024)
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai, Riau, Indonesia

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Abstract

Standar Operasional Prosedur, pengiriman, dan pengawasan kerja adalah faktor penting dalam meningkatkan kinerja karyawan di PT. Sicepat Ekspress Kota Bengkulu. Penelitian ini bertujuan mengetahui pengaruh ketiga variabel tersebut terhadap kinerja karyawan dengan populasi 50 karyawan. Menggunakan teknik total sampling, data dikumpulkan melalui kuesioner dan dianalisis menggunakan uji regresi linier berganda, uji koefisien determinasi, dan uji hipotesis (uji t dan uji F). Hasil menunjukkan persamaan regresi: Y = 6,023 + 0,968 X1 + 0,216 X2 + 0,255 X3 + e, dengan koefisien determinasi (R2) sebesar 0,903, yang berarti 90,3% variabilitas kinerja karyawan dijelaskan oleh SOP, pengiriman, dan pengawasan kerja. Berdasarkan hasil penelitian ini, dapat disimpulkan bahwa ketiga variabel tersebut berpengaruh positif dan signifikan terhadap kinerja karyawan PT. Sicepat Ekspress Kota Bengkulu, baik secara parsial maupun simultan.
ANALISIS PERSEPSI KONSUMEN TERHADAP KUALITAS PENDAP DI USAHA PENDAP & PALAI CIK SUR KOTA BENGKULU Munalisa, Elsi; Arini, Eti
Jurnal Entrepreneur dan Manajemen Sains (JEMS) Vol. 7 No. 1 (2026): Januari
Publisher : UM. Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36085/jems.v7i1.9409

Abstract

This study aims to analyze consumer perceptions of the product quality of Pendap at Usaha Pendap & Palai Cik Sur in Bengkulu City, identify the quality aspects that most influence consumer evaluations, and understand their relationship with purchase intention and loyalty. The research employs a qualitative method with a case study approach. Primary data were obtained through observation, in-depth interviews with 10 consumers and the business owner, as well as documentation. Data analysis was conducted using thematic analysis techniques to identify patterns in consumer perceptions. The results show that, in general, consumers have a positive perception of Pendap quality, particularly in terms of taste, texture, and cleanliness, which are considered distinctive, authentic, and consistent. However, there are critical notes regarding packaging and presentation aspects, which some consumers perceive as still simple, less informative, and less visually appealing. These findings align with consumer perception theory, which includes cognitive, affective, and conative dimensions, and emphasize the importance of packaging innovation and enhancing visual appeal without eliminating the product’s traditional values. This research is expected to contribute theoretically to the study of traditional culinary marketing and provide practical insights for MSME actors to improve competitiveness through product quality enhancement, particularly in visual and packaging aspects. Keywords: consumer perception, product quality, pendap, traditional food, Bengkulu
PENGARUH KOMPENSASI DAN MOTIVASI TERHADAP KINERJA Yani, Annah Fitri; Arini, Eti
Jurnal Entrepreneur dan Manajemen Sains (JEMS) Vol. 7 No. 1 (2026): Januari
Publisher : UM. Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36085/jems.v7i1.9419

Abstract

This study aims to determine the "Effect of Compensation and Motivation on Employee Performance (Case Study at PT. Enseval Putera Megatrading Bengkulu", both partially and simultaneously. The type of research used is quantitative research. The population in this study amounted to 55 people, using the total side technique, which means that all populations are used as research samples. Based on the t test (Partial) on the Compensation variable, it is known that the calculated t value is > t table (12.387 > 1.675) with a probability of t sig 0.000 < 0.05. On the Motivation variable, it is known that the calculated t value is > t table (15.636 > 1.675) with a probability of t sig 0.000 < 0.05. So it can be concluded that both X variables, namely Compensation and Motivation, partially influence employee performance. Based on the results of the f test, it is known that the calculated f value > f table (129,375 > 2.78) with a probability of f sig 0.000 < 0.05, which indicates that Ho is rejected and Ha is accepted, meaning that Compensation and Motivation together (simultaneously) have a positive effect on the performance variable. The R square value obtained is 83.3%, which means it has a strong influence. This figure shows that employee performance can be explained by Compensation and Motivation by 83.3%. The remaining 16.7% is influenced by other factors that are not examined or explained in this study. Keywords: Compensation, Motivation and Employee Performance
PENGARUH TOXIC LEADERSHIP, JOB STRESSDAN PERCEIVED ORGANIZATIONALSUPPORT TERHADAP TURNOVER INTENTION PADA KARYAWAN DI PT. KELAPA SAWIT GSB EMPAT LAWANG Arini, Eti; Agusman, Kurniawan
Jurnal Entrepreneur dan Manajemen Sains (JEMS) Vol. 7 No. 1 (2026): Januari
Publisher : UM. Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36085/jems.v7i1.9785

Abstract

This study aims to analyze the influence of toxic leadership, job stress, and perceived organizational support on turnover intention in case study employees at PT galempa Sejahtera Bersama Simpang Perigi Empat Lawang Branch. This research uses quantitative methods with a survey approach, where data is obtained through questionnaires distributed to 60 respondents. The results of this study confirm that psychological, social and support factors have a significant influence on individual exit intentions. This underscores the importance of positive leaders and a healthy work environment as well as support from the company in maintaining employee engagement. Therefore, organizations need to implement policies to improve leadership quality, effectively manage work stress, and increase the level of support perceived by employees to lower high exit intentions. A decrease in exit intention can be achieved through improving a healthy and supportive work environment. Keywords: Toxic Leadership, Job Stress, Perceived Organizational Support, Turnover Intention
PENGARUH WORK LIFE BALANCE DAN GAYA KEPEMIMPINAN DEMOKRATIS TERHADAP KINERJA PEGAWAI DAMKAR BENGKULU SELATAN Ardison, Ferdy; Arini, Eti
Jurnal Entrepreneur dan Manajemen Sains (JEMS) Vol. 7 No. 1 (2026): Januari
Publisher : UM. Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36085/jems.v7i1.9786

Abstract

Performance is a very important part in achieving company goals. Employee performance is influenced by many factors including work life balance and leadership style. The purpose of this study was to determine the effect of work life balance and leadership style democratic on employee performance in the South Bengkulu Fire Department.  This research was conducted at the South Bengkulu Fire Department. The type of research used in this study was quantitative descriptive. The sample in this study was 77 people with the sampling technique in this study was total sampling. Data collection techniques were observation, questionnaires and documentation. The data analysis technique used in this study was quantitative descriptive.  The results showed that work life balance had a significant effect on employee performance in the South Bengkulu Fire Department with a calculated t value> t table (2.582> 1.66600) and (sig a = 0.012 <0.050). Leadership style had a significant effect on employee performance with a calculated t value> t table (3.368> 1.66600) and (sig a = 0.001 <0.050). The results of the F test show that the F count value is 44.376 > 3.12 with a significance value of 0.000 < 0.050, which means that there is a significant simultaneous influence of the work life balance and leadership style democratic variables on employee performance in the Bengkulu Selatan Fire Department environment. The R Square value is 0.545, this means that the rise and fall of the dependent variable, namely employee performance, is influenced by the independent variables, namely work life balance and leadership style by 54.5%, while the remaining 45.5% is influenced by other variables. Keywords: Work Life Balance and Leadership Style Democratic, Performance