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Journal : Journal of Industrial Engineering

Implementasi Business Intelligence dalam Peningkatan Kinerja Manajemen Baitul Mal Unisba Djamaludin Djamaludin; Hirawati Oemar; Annisa Rachmani T
JIE Scientific Journal on Research and Application of Industrial System Vol 6, No 2 (2021)
Publisher : President University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33021/jie.v6i2.1629

Abstract

Zakat bagi Umat Muslim merupakan Ibadah sosial yang wajib dilakukan dan termasuk dalam lima rukun islam. Indonesia dengan lebih dari 200 juta jiwa jumlah penduduknya beragama Islam, maka zakat, infak, sedekah dan wakaf (Ziswaf) sangat berperan dalam perekonomian di Indonesia, terutama untuk pengentasan kemiskinan dan peningkatan kesejahteraan masyarakat. Potensi Zakat, infak, sedekat dan wakaf (Ziswaf) di Indonesia menurut Baznas (Baznas, 2017) adalah sekitar 217 triliun rupiah, dengan pengumpulan zakat nasional di tahun 2019 (Baznas, 2019) terhitung mencapai 10,2 triliun rupiah. Hal ini menunjukkan masih besarnya potensi pengumpulan Ziswaf. Baitul Mal Unisba (BMU) sebagai lembaga pengelola Ziswaf dibawah naungan Yayasan Universitas Islam Bandung berupaya terus untuk meningkatkan kinerja manajemen nya dalam upaya menjadi salah satu yang terbaik dalam pengelolaan Ziswaf. Oleh karena itu  diperlukan adanya suatu perangkat yang baik dalam pengambilan keputusan dan pengelolaan organisasi berdasarkan data yang terintegrasi. Salah satu perangkat yang dapat digunakan adalah Business Intelligence (BI) yang mencakup penyediaan laporan yang relevan, kartu skor (scorecards), dasbor, analisis multi dimensi, analisis statistik, model, dan atau simulasi kepada pengguna untuk meningkatkan kinerja manajemen. Penelitian ini bertujuan untuk untuk mengembangkan dan mengimplementasikan model BI yang tepat dalam pengelolaan Baitul Mal Unisba. Metodologi BI ini diawali dengan melakukan pengamatan terhadap proses pengambilan keputusan dan data/dokumen yang diperlukan. Selanjutnya dilakukan penyusunan evaluasi infrastruktur, analisis bisnis, hingga pembuatan rancangan BI dan uji coba implementasi aplikasi BI di BMU. 
Perbaikan Kualitas Produk Kaos Sablon Berdasarkan Area Kerja Menggunakan New Seven Tools Dan 5S Hirawati Oemar; Widya Widianti; Dewi Shofi Mulyati
JIE Scientific Journal on Research and Application of Industrial System Vol 5, No 2 (2020)
Publisher : President University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33021/jie.v5i2.1318

Abstract

CV. Bandung Mulia Konveksi is one of the clothing convection company located in Bandung which produces three types of products includes jackets, screen printing t-shirts and shirts. The products are produced by passing the same workstation namely the workstation of pattern, cutting, screen printing, and sewing. Based on data on the amount of production and data on the number of defective products in the last five years, CV. Bandung Mulia Konveksi can be seen that only screen printing t-shirts that have a percentage of disability outside the company's tolerance limit. Defects that occur on screen printing t-shirts can be known based on the work area. Quality improvement can be done using New Seven Tools to identify problems and 5S concepts for proposed improvements. The 5S checklist audit results and the giving of the 5S score on the conditions prior to the 5s applications a score of 20% is obtained, which means it is very bad. Whereas after the 5S implementation and the 5S audit checklist were carried out and the 5S score was given, the score increased to 62% which means good.
Implementasi Statistical Process Control Untuk Minimasi Cacat Di PT. Bumimulia Indah Lestari Hirawati Oemar; Hery Hamdi Azwir; Putra Fajar Pratama
JIE Scientific Journal on Research and Application of Industrial System Vol 6, No 2 (2021)
Publisher : President University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33021/jie.v6i2.1581

Abstract

Kualitas adalah salah satu indikator keberhasilan suatu perusahaan dalam memenuhi kepuasan pelanggan serta dapat meningkatkan daya saing dalam dunia industri. Kualitas sendiri memerlukan pengendalian dalam rangka mempertahankan dan meningkatkan standar semaksimal mungkin. Di PT Bumimulia Indah Lestari belum terdapat pengendalian proses dan kualitas secara optimal, terutama pada proses labelling sehingga proporsi produk cacat pada proses tersebut masih tinggi yang ditandai dengan defect label pada produk botol MF Cussons 900 ml. Salah satu usaha yang dapat mengurangi proporsi produk cacat yaitu dengan implementasi metode SPC (Statistical Processing Control). Alat bantu dari metode tersebut yang digunakan adalah bagan kendali p (p-chart) untuk mengukur proporsi produk cacat, diagram sebab-akibat (fishbone diagram) untuk mengetahui penyebab awal dari suatu permasalahan yang kemudian ditelusur lebih lanjut terkait akar dari masalahnya dengan Why Analysis, dan dari hasil serangkaian penelitian tersebut ditentukan action plan yang bertujuan meminimalisasi produk cacat dari berbagai aspek. Dengan implementasi SPC (Statistical Processing Control) pada proses labelling botol MF Cussons 900 ml maka proporsi produk cacat sudah terkendali, serta menurunkan presentase jumlah produk cacat dari 15,838% menjadi 3,244%.
Minimasi Waste pada Proses Electroplating untuk Meningkatkan Efisiensi Proses dengan Menggunakan Metode Value Stream Mapping dan Perbaikan di PT MUI (Studi Kasus: Emblem H-Mark 115) Hery Hamdi Azwir; Hirawati Oemar; Syafrina Yunita
JIE Scientific Journal on Research and Application of Industrial System Vol 7, No 1 (2022)
Publisher : President University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33021/jie.v7i1.3565

Abstract

MUI is a company that carries out the electroplating process for car accessories. With high demand, the efficiency process is very concerned because inefficiency can prolong the lead time process so that the production target is not achieved and will have an impact on the delivery of goods to customers. To minimize the factors that cause inefficiency, a value stream mapping method of lean manufacturing is used to identify waste. Two dominant wastes that affect efficiency based on the research results are waste defects and waste waiting. After that, analysis of the root cause of the problem was carried out and then repaired by the kaizen method. Improvements made in the form of maintenance of the water supply system, cleaning of transporter machines, modifying jig capacity to increase the quantity previously 90 pcs per batch to 144 pcs per batch. After repairs were made, the sigma level for the waste defect category increased by 0.42 from 3.35 to 3.77 and the total lead time decreased by 95,189 seconds from 164,886 seconds to 69,677 seconds, so as to increase the efficiency of the process cycle (PCE) by 6.74%.
Improving Spare Part Storage to Reduce Searching Time by Implementing 5S Hirawati Oemar; Dea Legina Ayu Kusumah; Hery Hamdi Azwir
JIE Scientific Journal on Research and Application of Industrial System Vol 7, No 1 (2022)
Publisher : President University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33021/jie.v7i1.3685

Abstract

  PT XYZ is a company in publishing, printing, security printing, and general trading. This company uses many large machines to carry out the production process so the spare parts used to support the machine are many types. A large number of types of spare parts is a problem for the company because the storage of spare parts in the company has not been neatly arranged, there is no data collection for incoming and outgoing spare parts, and old and new spare parts are not separated, spare parts are not arranged according to type, there are no special marks on the storage area, and there is spare parts packaging waste in the storage area. This causes technicians to have difficulty when looking for spare parts and causes waste of movement. This study aims to improve the spare parts storage area by minimizing movement waste so that technicians can easily find spare parts. An Analysis of spare parts storage was carried out using a process flow chart and improvements with the application of the 5S method (Seiri, Seiton, Seiso, Seiketsu, and Shitsuke). The application of the 5S method to the spare parts storage area at PT XYZ can regulate the work environment and minimize the time for taking spare parts from 218 minutes to 159 minutes. 
Perancangan Strategi Digital Marketing UMKM Frozen Food Djamaludin Djamaludin; Hirawati Oemar; Nita Puspita Hidayat; Selamat Selamat
JIE Scientific Journal on Research and Application of Industrial System Vol 7, No 2 (2022)
Publisher : President University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33021/jie.v7i2.3836

Abstract

Saat ini tercatat lebih dari 65 juta Usaha Mikro, Kecil, dan Menengah (UMKM) yang tersebar di Indonesia. Adanya pandemi Covid-19, UMKM Indonesia terpukul cukup keras, dan berbagai usaha dilakukan oleh UMKM agar dapat bertahan. Salah satunya adalah mempercepat peralihan UMKM ke era digital. Perusahaan HTFrozen bergerak dalam bidang penjualan oleh-oleh Bandung dalam bentuk Frozen Food diantaranya batagor, cilok, cuankie, bitter ballen, dimsum, dan pisang krispi. UMKM yang dijalankan oleh 3 orang staff, yang memiliki omset penjualan rata-rata 30 juta per bulan.  Pada masa COVID-19 mengalami penurunan omset hampir berkurang 40% dari sebelumnya. Perusahaan ini menurut pengamatan awal memiliki potensi yang cukup besar, dikarenakan produk-produknya merupakan hasil kolaborasi dengan UMKM yang sudah berjalan dan sukses sejak lama, dan perusahaan HTFrozen mengemasnya dalam bentuk Frozen Food untuk dapat menjangkau kota-kota lain di Indonesia. Penelitian ini bertujuan untuk mengembangkan dan mengimplementasikan strategi digital marketing dan pemanfaatan teknologi digital yang tepat bagi UMKM, khususnya perusahaan HTFrozen.Metodologi Perencanaan Digital Marketing menggunakan model kerangka SOSTAC (Situation Analysis, Objectives, Strategy, Tactics, Actions, Controls), secara terstruktur dapat menggambarkan perencanaan dan pelaksanaan Digital Marketing yang tepat bagi perusahaan.
A Combination of Importance-Performance Analysis and Gap Analysis for Improving Quality Service in a Pastry Company Hirawati Oemar; Nugraha Nugraha; Maulida Dwi Amelia
JIE Scientific Journal on Research and Application of Industrial System Vol 8, No 2 (2023)
Publisher : President University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33021/jie.v8i2.4195

Abstract

PT. X is a well-known pastry company due to its consistent flavors and high product quality. PT. X saw a decrease in sales while competing businesses saw an increase. Based on the results of the preliminary questionnaire from 33 customers, it is known that customer satisfaction is a factor influencing the decline in sales experienced by PT X. The aim of this research is to identify the factors that influence customer satisfaction and the gap between consumers and management at PT. X and provide recommendations for improving PT. X's service quality to compete with similar companies. This study used an importance-performance analysis, a customer satisfaction index, and a gap analysis to enhance service quality. The findings showed that the customer satisfaction index had a value of 66.78% and that the Cartesian diagram of importance-performance analysis contained seven attributes in quadrant 1, indicating that these attributes require development. The gap analysis results indicate that all attributes have a negative gap value. To increase customer satisfaction, service quality must be improved based on the overall results of data processing. Making SOPs for employees, offering appealing promotions to customers, and rewarding and punishing employees for their efforts are among the recommendations made.