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All Journal Saintika Medika: Jurnal Ilmu Kesehatan dan Kedokteran Keluarga. Journal of Community Empowerment for Multidisciplinary (JCEMTY)
Hapsari, Linda
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Agriculture, Biological Sciences & Forestry Chemical Engineering, Chemistry & Bioengineering Education Environmental Science Health Professions Medicine & Pharmacology Public Health

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Training and Mentoring: Preparation of Digitization-Based Quality Indicators at Bunda General Hospital: Pelatihan dan Pendampingan: Penyusunan "Indikator Mutu" Berbasis Digitalisasi di Rumah Sakit Umum Bunda Festi Wiliyanarti, Pipit; Dewi, Neneng; Permana, Donny; Hapsari, Linda; Suswojo, Heru; Nurida, Anisa; Absor, Sholihul; Wulandari, Yuanita; Mundakir
Journal of Community Empowerment for Multidisciplinary (JCEMTY) Vol. 2 No. 1 (2024): May (2024)
Publisher : KHD Production

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53713/jcemty.v2i1.181

Abstract

A reliable internal quality assurance system is one of the keys to ensuring the hospital management process is in accordance with the vision and mission as well as improving quality and patient safety. The purpose of this community service was to conduct training and mentoring at Bunda General Hospital to develop digitization-based priority quality indicators. The community service methods that have been applied include mentoring and training to 40-unit leaders. The media used were leaflets, logbooks, and training manuals. This community service was carried out in December 2023. At the end of the activity, the results showed an increase in the knowledge of the head of the unit in compiling hospital quality indicators. The increase in knowledge and skills in preparing quality indicators before training has an average score of 45, after training knowledge and skills increase with an average score of 91. Training and assistance to unit heads at Bunda Hospital in compiling quality indicators is needed as a benchmark for unit performance to improve the quality of Bunda Hospital services. The quality of hospital services can be improved directly with intensive assistance in compiling performance indicators.
Relationship between Organizational Culture and Employee Performance at the Inpatient Installation of Muhammadiyah Kediri Hospital Hapsari, Linda; Ansarul Fahrudda; Mirrah Samiyah
Saintika Medika Vol. 20 No. 2 (2024): December 2024
Publisher : Universitas Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/sm.Vol20.SMUMM2.39045

Abstract

Public demand for the quality of hospital services causes the need to improve service performance at Muhammadiyah Kediri Hospital. The Inpatient Installation as the unit that interacts the most with customers is very prone to complaints which must be a priority in improving service performance by implementing organizational culture innovation. The purpose of this study is to determine the relationship between organizational culture and employee performance at the Inpatient Installation of Muhammadiyah Kediri Hospital. This study used an observational quantitative design with a cross-sectional study approach with univariate data frequency distribution analysis and bivariate data analysis using the Spearman Rho Test. The population in this study were all employees of the Inpatient Installation of Muhammadiyah Kediri Hospital with a sample of 70 respondents taken using purposive sampling method with the Slovin formula. The instrument used in this study was a questionnaire. The results of univariate analysis obtained good and very good organizational culture by 61.4%, good and very good employee performance by 61.4%. The results of the Spearman Rho bivariate analysis obtained the coefficient value is 0.889, so it is concluded that there is a significant relationship between organizational culture and employee performance in the Inpatient Installation and is in the strong category.
Co-Authors Absor, Sholihul Ansarul Fahrudda Dewi, Neneng Festi Wiliyanarti, Pipit Mirrah Samiyah Mundakir Nurida, Anisa Permana, Donny Suswojo, Heru Yuanita Wulandari, Yuanita