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All Journal HIGEIA (Journal of Public Health Research and Development) Qanun Medika - Medical Journal Faculty of Medicine Muhammadiyah Surabaya MAGNA MEDICA: Berkala Ilmiah Kedokteran dan Kesehatan Journal of Community Empowerment for Multidisciplinary (JCEMTY) Multidisciplinary Indonesian Center Journal Jurnal Medis Umum
Absor, Sholihul
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Religion Agriculture, Biological Sciences & Forestry Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Earth & Planetary Sciences Education Environmental Science Health Professions Immunology & microbiology Medicine & Pharmacology Nursing Public Health Veterinary Other

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Hospital Baserate Klaim Persalinan JKN-KIS Rumah Sakit Prasiska, Tomy Oeky; Pujiyanto, Pujiyanto; Absor, Sholihul
HIGEIA (Journal of Public Health Research and Development) Vol 5 No 4 (2021): HIGEIA: Oktober 2021
Publisher : Jurusan Ilmu Kesehatan Masyarakat, Fakultas Ilmu Keolahragaan, Universitas Negeri Semarang, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/higeia.v5i4.51659

Abstract

Abstrak Total klaim kasus persalinan JKN-KIS tahun 2019 sebesar Rp 23,6 triliun, meliputi sectio caesaria sebesar Rp.18,7 triliun dan persalinan vaginal sebesar Rp. 4,8 triliun. Hospital baserate menggambarkan informasi keuntungan atau kerugian rumah sakit dengan pembayaran INA CBGs. Penelitian bertujuan menganalisis hospital baserate klaim persalinan Rumah Sakit Muhammadiyah Aisyiyah (RSMA) Jawa Timur. Studi longitudinal retrospektif klaim persalinan tahun 2017-2020 dilakukan pada 24 rumah sakit. Hasil penelitian menunjukkan hospital baserate persalinan RSMA Jawa Timur lebih tinggi dibandingkan tarif yang berlaku, kecuali RSMA C9 dan RSMA D12, sehingga dipastikan RSMA C9 dan RSMA D12 mendapatkan keuntungan klaim persalinan. Hasil uji korelasi rank Spearman menunjukkan tidak ada hubungan antara klasifikasi rumah sakit dengan lama perawatan persalinan vaginal (p:0.06) dan persalinan sectio caesaria (p:0,825), tidak ada hubungan antara klasifikasi rumah sakit dan lama perawatan terhadap surplus/defisit klaim persalinan vaginal (p:0.243) dan persalinan sectio caesaria (p:0.086). RSMA Jawa Timur belum efesien mengelola kasus persalinan dan harus memonitor hospital baserate secara berkala. Hospital baserate menjadi indikator pengambilan keputusan strategis peningkatan mutu dan efesiensi rumah sakit. Abstract The total claims for JKN-KIS deliveries in 2019 was Rp. 23.6 trillion, including sectio caesarea Rp. 18.7 trillion and vaginal delivery Rp. 4.8 trillion. Hospital baserate provides information on profits or losses of hospitals with this payment. This study aims to analyze the hospital baserate of delivery claims at Muhammadiyah Aisyiyah Hospital (RSMA) East Java. Longitudinal retrospective study was conducted 2017-2024 claim in 24 hospitals. The results showed the hospital baserate for deliveries was higher than the tariff, except for RSMA C9 and D12, means they get benefits from claims. The results of the Spearman rank correlation test showed that there was no relationship between hospital classification and the length of care for vaginal delivery (p: 0.06) and cesarean delivery (p: 0.825), between hospital classification and length of stay with surplus/deficit vaginal delivery (p:0.243) and cesarean section (p:0.086). The East Java's RSMA hasn't been efficiently managed JKN-KIS delivery claims and must monitor the hospital baserate regularly. Hospital baserate is instrument for strategic decision-making to improve quality and efficiency. Keywords: hospital baserate, JKN-KIS, delivery
Training and Mentoring: Preparation of Digitization-Based Quality Indicators at Bunda General Hospital: Pelatihan dan Pendampingan: Penyusunan "Indikator Mutu" Berbasis Digitalisasi di Rumah Sakit Umum Bunda Festi Wiliyanarti, Pipit; Dewi, Neneng; Permana, Donny; Hapsari, Linda; Suswojo, Heru; Nurida, Anisa; Absor, Sholihul; Wulandari, Yuanita; Mundakir
Journal of Community Empowerment for Multidisciplinary (JCEMTY) Vol. 2 No. 1 (2024): May (2024)
Publisher : KHD Production

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53713/jcemty.v2i1.181

Abstract

A reliable internal quality assurance system is one of the keys to ensuring the hospital management process is in accordance with the vision and mission as well as improving quality and patient safety. The purpose of this community service was to conduct training and mentoring at Bunda General Hospital to develop digitization-based priority quality indicators. The community service methods that have been applied include mentoring and training to 40-unit leaders. The media used were leaflets, logbooks, and training manuals. This community service was carried out in December 2023. At the end of the activity, the results showed an increase in the knowledge of the head of the unit in compiling hospital quality indicators. The increase in knowledge and skills in preparing quality indicators before training has an average score of 45, after training knowledge and skills increase with an average score of 91. Training and assistance to unit heads at Bunda Hospital in compiling quality indicators is needed as a benchmark for unit performance to improve the quality of Bunda Hospital services. The quality of hospital services can be improved directly with intensive assistance in compiling performance indicators.
EFFECT OF MARKETING COMMUNICATION ON BRAND EQUITY AND PATIENT DECISIONS CHOOSING OBSTETRIC AND GYNECOLOGY SERVICES AT RSI HASANAH MOJOKERTO Urrahmah, Nida; Suswojo, Heru; Absor, Sholihul
Multidisciplinary Indonesian Center Journal (MICJO) Vol. 2 No. 3 (2025): Vol. 2 No. 3 Edisi Juli 2025
Publisher : PT. Jurnal Center Indonesia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62567/micjo.v2i3.830

Abstract

The purpose of this study is to analyze the effect of marketing communication on brand equity and patient decision choosing obstetric and gynecological services at RSI Hasanah Mojokerto. The independent variable in this study is marketing communication, while the dependent variable is the patient decision, and brand equity is a variable mediator between marketing communication and patient decision. The sample of this research were BPJS patients at RSI Hasanah Mojokerto from March to May 2025 who have finished the services of obstetric and gynecological, both outpatient and inpatient. A total of 52 respondents were obtained as samples in this research. This study uses an explanatory survey research design, which involves searching and collecting primary data by directly asking questions to respondents and analyzing the effects among variables to prove the hypothesis. Data analysis using path analysis with SEM-PLS. The results of the study show that the original sample value of the direct relationship between marketing communication and patient decision is +0.101 with a P-value of 0.226. Meanwhile, the original sample values when mediated by brand equity as the mediator variable between marketing communication and patient decision are +0.680 and +0.762 with a P-value of 0.000 at a significance level of 0.05. Thus, it can be concluded that brand equity can act as a mediator between marketing communication and patient decision. With good marketing communication, the brand equity of the Hospital will increase, thereby improving patients' decision choosing obstetric and gynecological services at RSI Hasanah Mojokerto.
Analysis of the Relationship Between Hospital Ownership and Google Maps Star Ratings: A Case Study of Regional General Hospitals (RSUD), Private Hospitals, and Muhammadiyah Hospitals (RSM) in East Java Absor, Sholihul; Rochmah, Thinni Nurul; Musa Ghufron; Rezy Ramawan Melbiarta
Qanun Medika - Jurnal Kedokteran FK UMSurabaya Vol 9 No 02 (2025): Qanun Medika Vol 09 No 02 July 2025
Publisher : Universitas Muhammadiyah Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30651/jqm.v9i02.25670

Abstract

The Muhammadiyah Hospital network (RSM) is a religious non-profit oriented facilities in Indonesia which emphasizing ethical or faith-based considerations, in approach to providing services. RSM faces the challenge of excelling compared to its competitors, including Regional General Hospitals (RSUD) and other private competitor hospitals. This study aims to examine the relationship between hospital ownership status and Google star ratings among hospitals in East Java.  A cross-sectional study was conducted involving 31 RSM, 19 RSUD, and 20 private competitor hospitals, which were compared in their respective cities. Kruskal-Wallis test was performed to compare the Google rating between each ownership, and simple logistic regression was performed to examine the association between hospital ownership and Google star rating.  Of 31 regions, private hospitals (both competitor and RSM) had the highest rating in 22 regions when compared in their respective region. Private competitor hospital had the highest median (4.2 (3.9-4.7)), followed by RSM (4.1 (3.1-4.7)) and RSUD (4.0 (2.8-4.8)). Generally, a significant difference was found between RSUD and private competitor hospital (p<0.05), while between RSM and private competitor or RSUD were not significant. Logistic regression showed a significant association between hospital ownership and Google rating, with being a private competitor being likely to have a higher rating compared to RSUD (OR (95% CI): 8.10 (1.46-45.06)). In conclusion, our findings suggest hospital ownership had significant association with Google ratings, specifically between private competitor and public hospitals. While RSM didn’t have any significant association although they tend to have higher ratings to RSUD.
E-Prescription: Opportunities and Challenges Jamil, Ahmad Mochtar; Fahrudda, Ansarul; Mundakir, Mundakir; Hartamto, Offia Melda Permata; Absor, Sholihul; Suswojo, Heru; Anas, Muhammad; Rahmah, Laila
MAGNA MEDIKA Berkala Ilmiah Kedokteran dan Kesehatan Vol 12, No 2 (2025): AUGUST
Publisher : Universitas Muhammadiyah Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26714/magnamed.12.2.2025.182-195

Abstract

Background: The research explores the advancements and implications of e-prescribing systems within modern healthcare.Objective: The primary objective is to assess the growing body of literature, examining global trends, effectiveness, and challenges associated with e-prescribing implementation.Methods: Using a comprehensive literature review methodology, data were sourced from the Scopus database, revealing many publications from 1980 to 2024.Results: A notable increase in scholarly interest was observed, particularly from 2015 to 2024, highlighting e-prescribing as a mature research subject. The results indicate a high concentration of research activity in advanced healthcare systems, contrasting with the limited contribution from developing contexts such as Indonesia.Conclusion: The study identifies that while e-prescribing improves medication safety and efficiency, gaps in understanding its long-term impacts on patient outcomes persist. Additionally, disparities in technology adoption among demographic groups emerge as significant barriers. This research contributes to existing knowledge by underscoring the need for localized studies and international collaboration to enhance e-prescribing practices. Future research directions should focus on evaluating long-term outcomes, improving digital literacy, and assessing training impacts on healthcare professionals.
Hubungan Faktor Pelayanan Internal Kefarmasian dengan Tingkat Kepuasan Pasien Rawat Jalan Di Rumah Sakit PKU Muhammadiyah Surabaya Susilawati; Triastuti, Nenny; Absor, Sholihul
JurnalMU: Jurnal Medis Umum Vol 1 No 3 (2024): Jurnal Medis Umum
Publisher : Universitas Muhammadiyah Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30651/jmu.v1i3.24774

Abstract

Pendahuluan : Rumah sakit adalah Institusi pelayanan kesehatan yang menyelenggarakan pelayanan kesehatan perorangan secara paripurna yang menyediakan pelayanan rawat inap, rawat jalan, dan gawat darurat. Pelayanan kefarmasian di rumah sakit merupakan bagian yang tidak terpisahkan dari sistem pelayanan kesehatan rumah sakit yang berorientasi kepada pelayanan pasien. Kepuasan pasien merupakan tingkat perasaan pasien yang timbul akibat dari kinerja layanan kesehatan yang diperoleh setelah pasien membandingkan dengan apa yang dirasakan. Tujuan : Mengetahui hubungan faktor pelayanan internal kefarmasian dengan tingkat kepuasan pasien rawat jalan di instalasi farmasi Rumah Sakit PKU Muhammadiyah Surabaya. Metode : Penelitian ini menggunakan metode kuantitatif, desain penelitian analitik cross sectional study. Populasi dalam penelitian ini adalah pasien rawat jalan di Rumah Sakit PKU Muhammadiyah Surabaya. Instrumen yang digunakan adalah pengambilan data primer yaitu menyebar lembar kuesioner pada responden dan pegawai instalasi farmasi .Data yang didapat pada penelitian ini dianalisis dengan korelasi pearson. Hasil : Terdapat hubungan antara faktor pelayanan internal kefarmasian dengan tingkat kepuasan pasien rawat jalan di instalasi farmasi Rumah Sakit PKU Muhammadiyah Surabaya dimana nilai p-value (0,05) tidak lebih dari α (0,05). Kesimpulan : Responden dari pasien rawat jalan yang mengambil obat di instalasi farmasi mayoritas wanita berusia 20-30 tahun, dengan latar belakang pendidikan terakhir SMA, menggunakan pembiayaan umum, serta mendapatkan jenis obat jadi dan racikan. Pada analisis korelasi, didapatkan hubungan faktor internal kefarmasian dengan tingkat kepuasan pasien rawat jalan di instalasi farmasi Rumah Sakit PKU Muhammadiyah Surabaya. Faktor pelayanan internal kefarmasian yang memiliki nilai paling tinggi yaitu sarana prasarana
Pengaruh Kualitas Pelayanan Rawat Inap terhadap Kepuasan Pasien di Rumah Sakit Muhammadiyah Lamongan Helmi Naufal, Muhammad; Absor, Sholihul; Prijambodo, Tjatur; Ari Puspita, Eka; Sutarjo, Achmad
JurnalMU: Jurnal Medis Umum Vol 2 No 3 (2025): JurnalMU: Jurnal Medis Umum
Publisher : Universitas Muhammadiyah Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30651/jmu.v2i3.28591

Abstract

Latar Belakang: Pelayanan kesehatan merupakan salah satu bentuk pelayanan yang paling banyak dibutuhkan masyarakat. Salah satu upaya untuk mempertahankan kualitas pelayanan rumah sakit adalah dengan meningkatkan kepuasan pasien, karena kepuasan tersebut menjadi faktor penentu keberhasilan bagi rumah sakit. Namun, masih terdapat aspek kualitas pelayanan yang belum optimal. Salah satu penyebabnya adalah adanya kesenjangan dalam pelayanan pasien Badan Penyelenggara Jaminan Sosial Kesehatan (BPJS). Hal ini menyebabkan banyak pasien rawat inap BPJS merasa kurang puas terhadap pelayanan yang diberikan. Tujuan: Penelitian ini bertujuan untuk menganalisis pengaruh kualitas pelayanan rawat inap terhadap kepuasan pasien di Rumah Sakit Muhammadiyah Lamongan (RSML). Metode: Penelitian ini menggunakan metode kuantitatif dengan desain penelitian analitik cross-sectional. Data dikumpulkan melalui kuesioner yang disebarkan kepada 65 pasien rawat inap di RSML. Analisis data dilakukan menggunakan regresi linear sederhana dengan bantuan software SPSS untuk melihat pengaruh masing-masing dimensi terhadap kepuasan pasien. Hasil: Berdasarkan hasil uji statistik baik secara parsial maupun secara simultan didapatkan hasil penelitian menunjukkan bahwa kualitas pelayanan memiliki pengaruh signifikan terhadap kepuasan pasien (0,000 < 0,05). Kesimpulan: Terdapat pengaruh kualitas pelayanan rawat inap terhadap kepuasan pasien di Rumah Sakit Muhammadiyah Lamongan
Co-Authors Ari Puspita, Eka Dewi, Neneng Fahrudda, Ansarul Festi Wiliyanarti, Pipit Hapsari, Linda Hartamto, Offia Melda Permata Helmi Naufal, Muhammad Jamil, Ahmad Mochtar Muhammad Anas Mundakir Musa Ghufron Nenny Triastuti Nurida, Anisa Permana, Donny Prasiska, Tomy Oeky Prijambodo, Tjatur Pujiyanto Pujiyanto Rahmah Laila Rezy Ramawan Melbiarta Susilawati Suswojo, Heru Sutarjo, Achmad Thinni Nurul Rochmah Urrahmah, Nida Yuanita Wulandari, Yuanita