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All Journal Journal of Business and Applied Management Business Management Journal Program Studi Manajemen Jurnal Abdimas Ilmiah Citra Bakti (JAICB) Jurnal Abdimas Bina Bangsa Journal of Economics and Business Letters Return : Study of Management, Economic and Bussines Journal Research of Social Science, Economics, and Management Eduvest - Journal of Universal Studies Enrichment: Journal of Multidisciplinary Research and Development Asian Journal of Social and Humanities
Sugiyanto, Liem Bambang
Universitas Bunda Mulia
Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Neuroscience Physics Social Sciences Other

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The Influence of Transformational Leadership and Work Environment on Employee Performance Mediated by Motivation at PT HJS Jeni Jeni; Fahrul Riza; Liem Bambang Sugiyanto; Bisma Jatmika Tisnasasmita
Eduvest - Journal of Universal Studies Vol. 6 No. 6 (2026): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v6i6.52998

Abstract

Project-oriented company possess unique characteristics including high work dynamics and uncertainty that require different approaches in understanding employee performance determinants. This study aims to analyze how transformational leadership and workplace environment contribute to employee performance, while also investigating the mediating role of work motivation among employees at PT HJS, a construction and industrial estate development company in Batam, Indonesia. This study employed a quantitative explanatory approach using a census sampling technique involving 100 employees from five operational divisions. Data were collected through structured questionnaires using a 5-point Likert scale and analyzed using SEM-PLS through SmartPLS 4.0. Mediation testing was conducted using specific indirect effects analysis. The findings revealed that transformational leadership (β = 0.158; p = 0.263) and work environment (β = 0.008; p = 0.962) had no significant direct effect on employee performance. However, both factors significantly enhanced work motivation (TL → WM: β = 0.431; p < 0.001; WE → WM: β = 0.443; p < 0.001), which subsequently improved employee performance (WM → EP: β = 0.388; p = 0.013). Mediation analysis confirmed that work motivation fully mediated the relationship between work environment and employee performance and mediated the relationship between transformational leadership and employee performance. These findings enrich Organizational Behavior literature by demonstrating that in project-oriented company contexts, the influence of organizational factors on performance is entirely transmitted through motivational processes, differing from findings in conventional organizations. Practically, management is advised to prioritize motivation enhancement programs as the primary strategy for improving performance of employee.
The effect of hedonic shopping motivation and e-WOM on impulse buying mediated by positive emotion among Sociolla consumers in Jabodetabek area Veronica Cynthia Welhenly; Liem Bambang Sugiyanto
Journal of Economics and Business Letters Vol. 6 No. 2 (2026): April 2026
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/jebl.v6i2.1719

Abstract

This study reveals that positive emotions triggered by hedged shopping motives and digital buzz from eWOM significantly boost shoppers' urge for spur-of-the-moment purchases at Sociolla. Using SmartPLS-driven Structural Equation Modeling (SEM), the analysis of survey data on active Sociolla users uncovers direct and indirect links: hedonic drives and eWOM both spark positive feelings and directly fuel impulse buys, while positive emotions fully bridge the path from these drivers to uncontrolled spending. To quantitatively probe this dynamic, the study surveyed Sociolla's regular customers using structured questionnaires. Ultimately, it highlights how digital chatter and pleasure-seeking impulses cultivate feel-good states that propel snap buying decisions. The limitation of this study lies in the sampling process, which only focuses on Sociolla consumers in the Jabodetabek area. Practically, this research provides implications for Sociolla and other digital beauty industry players to strengthen enjoyable shopping experiences and improve the quality of electronic word-of-mouth (eWOM) through authentic consumer review. Theoretically, this study enriches the consumer behavior literature by validating the mediating function of positive emotions. It connects hedonic motivation and digital information exposure to impulse buying in the beauty e-commerce ecosystem.
The Influence of Price Perception and Product Quality on Solar Panel Purchase Intention Mediated by E-WOM William Cahya Mulyadi; Liem Bambang Sugiyanto
Enrichment: Journal of Multidisciplinary Research and Development Vol. 3 No. 11 (2026): Enrichment: Journal of Multidisciplinary Research and Development
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/enrichment.v3i11.625

Abstract

The solar panel industry in Indonesia is experiencing significant growth in line with increasing energy needs and awareness of renewable energy. However, consumers' purchasing decisions are not only influenced by economic and technical factors, but also by the dynamics of digital communication. This study aims to analyze the influence of Price Perception and Product Quality on Purchase Intention, with Electronic Word of Mouth (E-WOM) as a mediating variable. The study used a quantitative approach through an online survey of 282 respondents, analyzed using the PLS-SEM method. The results of the study show that Price Perception has a positive and significant effect on E-WOM and Purchase Intention, while Product Quality does not have a significant direct effect on E-WOM and Purchase Intention. E-WOM has been shown to play a significant role in increasing Purchase Intention and mediating the relationship between Price Perception and Purchase Intention. The novelty of this research lies in the affirmation of the role of E-WOM as the main mechanism in explaining purchase intention toward solar panels in Indonesia, where the influence of experience and digital recommendations is more dominant than the perception of product quality alone. These findings provide strategic implications for industry players to optimize price value communication and digital reputation management to increase renewable energy adoption intentions.
The Impact of Product Quality and Courier Service Quality on Customer Loyalty, with Customer Satisfaction as Mediator (An Empirical Study of Alfagift Application Users In Greater Jakarta) Samuel Halim; Liem Bambang Sugiyanto
Journal Research of Social Science, Economics, and Management Vol. 4 No. 2 (2024): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v4i2.718

Abstract

This study examines the impact of product quality and courier service quality on customer loyalty, with customer satisfaction acting as a mediating variable, within the context of e-grocery applications Alfagift in Indonesia. This study collected 120 samples of Alfagift application users in Greater Jakarta using non-probability based predefined criteria. The Likert scale based questionnaire data was collected and analyzed using structural equation model (SEM) and AMOS software. The result indicates that product quality and courier service quality positively and significantly impact customer satisfaction. Furthermore, both product quality and courier service quality positively and significantly impact customer loyalty. Meanwhile, customer satisfaction acted as a mediation in the relationship between product quality and courier service quality on customer loyalty. The research underscores the importance of quality control and operation efficiencies in enhancing customer satisfaction and retention. Finally, this research serves as a reference and provides insights for businesses aiming to foster customer loyalty.
The Influence of Social Media and Promotion on Purchase Intention Mediated By Brand Image In Lukisan Bumi Restaurants In Yogyakarta (Empirical Study: Consumers of Lukisan Bumi Restaurants In Yogyakarta) Dohardo Roma; Liem Bambang Sugiyanto
Journal Research of Social Science, Economics, and Management Vol. 4 No. 2 (2024): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v4i2.719

Abstract

The purpose of this study was to determine the effect of social media and promotion on purchase intention, and to determine the role of brand image as a mediating variable for consumers at Lukisan Bumi Restaurant in Yogyakarta. This research can be conducted using online and offline methods to 140 respondents with the criteria of being consumers of the Earth Painting Restaurant in Yogyakarta. This study uses a quantitative approach using structural equation models and is processed using the AMOS 24 program. The results of this study indicate that social media and promotion has positive and significant affect to purchase intention on Lukisan Bumi Restaurant consumers at Yogyakarta. This research also show that social media and promotion has positive affect to purchase intention mediated by brand image. The result this research that both of independent variable and mediating variable effectively enhance the purchase intention Restoran Lukisan Bumi consumers. Limit of this research is a survey conducted on consumers of the Earth Painting Restaurant in Yogyakarta and the survey period was only carried out for one month, and the respondents in this study were only consumers who live in Yogyakarta. The implication of this research is interaction analyst among variables social media, promotion, brand image, and purchase intention. This study seeks to understand social media could promoting Lukisan Bumi Restaurant for affect purchase intention. The result this research hoped provide knowledge to marketers and manufacturer to design effective social media and promotion strategy for increase consumers purchase intention.
The Influence of Social Media and Brand Image on Repurchase Intention Mediated By Customer Satisfaction (An Empirical Study Of Consumers of Roman Brand Ceramic Tiles In Jakarta) Albertus Febi AP; Liem Bambang Sugiyanto
Journal Research of Social Science, Economics, and Management Vol. 4 No. 2 (2024): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v4i2.720

Abstract

The objective of this study is to investigate the impact of social media and brand image on repurchase intention, while also examining the role of customer satisfaction as a mediating variable among consumers of Roman ceramic tiles brand in Jakarta. This research was conducted using online and offline methods to 134 respondents with the criteria of being or having been a Roman brand ceramic tile consumer in Jakarta. This study uses a quantitative approach using structural equation models and is processed using AMOS 24 software. The results also show that social media and brand image have a positive and significant effect on repurchase intention mediated by customer satisfaction. Based on the results of the study, it can be concluded that both independent variables and mediating variables can maximally increase consumer repurchase intention for Roman brand ceramic tile consumers in Jakarta. The limitation of this research is that the survey was conducted on Roman ceramic tile consumers in Jakarta and the survey period was only carried out for one month, and the respondents in this study were only consumers who live in the Jakarta area. This study seeks to understand the effect of social media and brand image on repurchase intention mediated by customer satisfaction. The results of this study are expected to provide insight for marketers and manufacturers in designing social media strategies and brand image to increase repurchase intention.
Co-Authors Adella Puspa Amiata Albertus Febi AP Bisma Jatmika Tisnasasmita Chelsea Chelsea Christian, Michael Danial Thaib Daniel Augusta Susanto Dohardo Roma Erickh Martua Sinurat Fahrul Riza Fahrul Riza Glisina Dwinoor Rembulan Hernando Hernando Jamaludin Jamaludin Jeni Jeni Johanes Fernandes Andry Le Nie Michael Christianto Leonardo Monna Fransisca Ristyna Lidya Margaretta Sianturi Samuel Halim Silalahi, Ronald Maraden Parlindungan Velisia Ananda Harto Veronica Cynthia Welhenly William Cahya Mulyadi Yenni Yenni