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Integrasi Metode Service Quality (Servqual) dan Importance Performance Analysis (IPA) Untuk Menganalisa Kualitas Pelayanan Terhadap Kepuasan Konsumen di CV. Mubarokfood Cipta Delicia Husaeni, Alfi; Tauhida, Dina; Prayogo, Adhie; Sokhibi, Akh.
Journal of Industrial Engineering and Technology Vol 4, No 2 (2024): Juni 2024
Publisher : Universitas Muria Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24176/jointech.v4i2.12764

Abstract

Mubarokfood is a company producing typical food products, namely jenang and dodol. Facilitated with the modern-type market, Mubarokfood does not only eager to sell the products but also provides convenience for the customer while roaming around the showroom. Yet, the improvement process should be performed continuously. Especially after the earlier observation discovered some dissatisfactions among customers, including the lack of employee resposinveness in serving, lack of trolly. According to the mentioned dilemma, an assessment of the quality service and its improvements are required. A combination of servqual and Importance Performance Analysis (IPA) method were implemented within the study to asses the service quality level perceived by the customer. A questionnaire containing 5 dimensions, namely Tangible, Reliability, Responsiveness, Assurance and Emphaty, with detailed 25 service attributes were distributed among 100 respondents. The servqual method found out that the 5 dimensions have overall negative value while the IPA method discovered that the product placement procedure should be improved to ease the visitors, employee responsiveness improvement is required. Finally, the study suggested to initiate an intensive employee training related to the customer service and product knowledge for marketing. Also, a noticeable product label could be set on top of the layout
PENENTUAN JUMLAH PEMESANAN KERTAS DUPLEX COATED 250 GSM MENGGUNAKAN METODE ECONOMIC ORDER QUANTITY (EOQ) Christata, ST., MT., Bellachintya Reira; Juwita, Olga Virly; Prayogo, Adhie
Journal of Industrial Engineering and Technology Vol 5, No 1 (2024): Desember 2024
Publisher : Universitas Muria Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24176/jointech.v5i1.13982

Abstract

produksi, apabila bahan baku tidak tersedia maka proses produksi akan terhambat, sebaliknya apabila terlalu banyak menyimpan bahan baku maka perusahaan akan mengeluarkan biaya simpan yang tinggi. Maka dari itu persediaan bahan baku perlu dikelola dengan optimal untuk meminimumkan biaya persediaan diantaranya adalah biaya pembelian, biaya pemesanan, biaya simpan dan biaya kekurangan. Suatu perusahaan percetakan dihadapkan permasalahan yaitu belum melakukan pengelolaan persediaan bahan baku, sehingga seringkali percetakan tersebut harus menunda produksi saat persediaan kertas kosong ataupun keterlambatan pengiriman dari distributor sehingga menimbulkan keterlambatan dalam pemenuhan permintaan konsumen. Pada dasarnya, perusahaan perlu menerapkan kebijakan persediaan bahan baku, yaitu menentukan jumlah pemesanan dan kapan perlu memesan bahan baku untuk mengoptimalkan biaya persediaan. Metode Economic Order Quantity (EOQ) merupakan salah satu metode sederhana dalam manajemen persediaan untuk mengatasi masalah pers
Developing a Cloud-Native Internship Management Platform: Enhanced Efficiency and Integration through Object-Oriented Architecture Setiaji, Pratomo; Adiyono, Soni; Prayogo, Adhie; Kurniasari, Nita
Journal of Information System and Informatics Vol 7 No 1 (2025): March
Publisher : Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51519/journalisi.v7i1.1036

Abstract

The Internship Program Fieldwork Practice plays a crucial role in bridging academic learning and industry experience. However, traditional internship management faces challenges such as inefficient supervision, inconsistent attendance tracking, and lack of standardized performance evaluations. This study proposes a cloud-native internship management platform utilizing Object-Oriented Design (OOD) to enhance efficiency and accuracy in administrative processes. Developed using the Rapid Application Development (RAD) methodology, the system provides real-time monitoring, automated attendance tracking, and centralized performance assessment. User acceptance testing involving 35 participants, including students, lecturers, and industry supervisors, revealed significant improvements in administrative efficiency, student engagement, and data security. The platform ensures scalability, role-based access control, and secure data encryption. Findings highlight the need for standardized, technology-driven internship management solutions. Future research should explore AI-driven analytics and machine learning for optimizing internship experiences.
STOCK MONITORING SYSTEM DESIGN AND IMPLEMENTATION USING LOAD CELL Prayogo, Adhie; Habiba, Curie
Journal of Industrial Engineering and Technology Vol 5, No 2 (2025): Juni 2025
Publisher : Universitas Muria Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24176/jointech.v5i2.15123

Abstract

This study aims to investigate the possibility of implementing the load cell to automatically monitor the inventory stock level. The study involved accuracy, repeatability and linearity testing of the sensor in measuring the weight of the loaded items which then translated into the number. Results shows that the model successfully counts the dynamic stock level loaded onto the shelf and record the timestamps of stock changes during a period of time. On the aspect of weight measurement, there are slight error observed during the experiment, ranging from 1% to 7%. However, the error number is not merely enough for consideration, especially that the nature light weight of the object, that is only 5.5 grams. This study presents a new approach to test the system by presenting the accuracy, repeatability and linearity test. Besides, the system is meant to be attached on the shelf for calculating the actual inventory level, unlike the other study which use the loadcell for frontline stock measurement mechanism. Furthermore, this study successfully provides a real-time inventory system which able to record the timestamp everytime there is a change on the stock level, unlike the other study which only informs during minimum or maximum limit. With those findings, the study enrich the discussion of using this IoT system for stock monitoring.
PENERAPAN TEKNOLOGI SEDERHANA: PEMBUATAN ALAT PEMBERSIH BUILDING BLOCK DI IT SMART KUDUS Huda, Syaiful; Ilma, M. Zidni; Hefrizan, Alvin; Wiranata, David Sugitario; Christata, Bellachintya Reira; Prayogo, Adhie; Primadasa, Rangga
Jurnal Abdi Insani Vol 12 No 8 (2025): Jurnal Abdi Insani
Publisher : Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/abdiinsani.v12i8.2785

Abstract

Permasalahan kebersihan building block LEGO di IT Smart Kudus menjadi tantangan serius dalam menjaga kesehatan dan kenyamanan peserta didik. Proses pembersihan manual yang memakan waktu hingga dua jam dinilai tidak efisien dan berpotensi menimbulkan kelelahan pada staf pengajar. Kondisi ini berdampak pada berkurangnya afektifitas kegiatan belajar serta menimbulkan resiko kesehatan akibat paparan kotoran dan debu. Diperlukan solusi inovatif berupa penerapan teknologi sederhana untuk menjawab permasalahn tersebut. Tujuan kegiatan pengabdian masyarakat ini adalah merancang dan mengimplementasikan alat pembersih building block berbasis teknologi sederhana yang sesuai kebutuhan mitra. Metode kegiatan meliputi identifikasi permasalahan melalui wawancara, perancangan alat menggunakan pendekatan Quality Function Deployment (QFD), penerapan aspek ergonomi dan antropometri, serta pembuatan dan implementasi alat secara langsung di IT Smart Kudus. Evaluasi dilakukan untuk menguji efektifitas pembersihan dan kenyemanan penggunaan alat. Hasil kegiatan menunjukkan alat pembersih building block mampu meningktkan efisiensi pembersihan hingga 50 %, dari dua jam menjadi satu jam. Mekanisme sikat otomatis berbahan non-abarsif terbukti mampu membersihkan tanpa merusak LEGO. Penerapan aspek ergonomic menjadikan alat mudah digunakan oleh staf dengan resiko kelelahan lebih rendah. Implementasi juga memperlihatkan adanya peningkatan standar kebersihan, kenyamanan, serta kesehatan lingkungan belajar. Selain menghasilkan inovasi teknis, kegiatan ini turut memperkuat kolaborasi edukatif antara perguruan tinggi dan Lembaga mitra. Kesimpulan dari kegiatan ini adalah penerapan teknologi sederhana mampu menjadi solusi kreatif dan aplikatif untuk meningkatkan efisiensi serta kualitas kebersihan media pembelajaran di IT Smart Kudus.
Pemberdayaan Paguyuban Pedagang Sarindah Perum Muria Indah Kota Kudus Melalui Pelatihan Digitalisasi Usaha Dan Pemasaran Berbasis Teknologi Kusuma, Triana Hasty; Habiba, Curie; Prayogo, Adhie
Alamtana: Jurnal Pengabdian Masyarakat UNW Mataram Vol 7 No 1 (2026): Edisi Mei 2026
Publisher : LPPM UNIVERSITAS NAHDLATUL WATHAN MATARAM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51673/jaltn.v7i1.2854

Abstract

Abstract: Kegiatan pendampingan ini dilakukan untuk meningkatkan pemahaman mitra Paguyuban Sarindah Perum Muria Indah yang bergerak dalam berbagai bidang usaha. Keterbatasan pemanfaatan teknologi digital menjadi kendala utama bagi pelaku usaha kecil dalam meningkatkan daya saing pemasaran. Paguyuban Pedagang Sarindah di Kudus menghadapi permasalahan rendahnya literasi digital serta minimnya pemanfaatan platform online dalam kegiatan usaha. Kegiatan pengabdian ini bertujuan untuk meningkatkan kemampuan digitalisasi usaha dan pemasaran pedagang melalui pelatihan dan pendampingan. Metode yang digunakan meliputi sosialisasi, pelatihan penggunaan media digital, serta praktik langsung pemasaran berbasis platform online. Hasil kegiatan menunjukkan adanya peningkatan pemahaman dan keterampilan peserta dalam memanfaatkan media digital untuk promosi dan transaksi, serta mulai diterapkannya strategi pemasaran digital oleh sebagian anggota paguyuban. Kebaruan dan kontribusi kegiatan ini terletak pada pendekatan pelatihan berbasis praktik langsung yang disesuaikan dengan karakteristik pedagang lokal, sehingga mampu meningkatkan adopsi digital secara lebih efektif.