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All Journal Journal of Information Systems and Informatics Jurnal Abdi Insani Journal of Industial Engineering and Technology Jurnal Pengembangan Masyarakat Lokal
Prayogo, Adhie
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Agriculture, Biological Sciences & Forestry Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics

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Journal : Journal of Industial Engineering and Technology

 1 
Integrasi Metode Service Quality (Servqual) dan Importance Performance Analysis (IPA) Untuk Menganalisa Kualitas Pelayanan Terhadap Kepuasan Konsumen di CV. Mubarokfood Cipta Delicia Husaeni, Alfi; Tauhida, Dina; Prayogo, Adhie; Sokhibi, Akh.
Journal of Industrial Engineering and Technology Vol 4, No 2 (2024): Juni 2024
Publisher : Universitas Muria Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24176/jointech.v4i2.12764

Abstract

Mubarokfood is a company producing typical food products, namely jenang and dodol. Facilitated with the modern-type market, Mubarokfood does not only eager to sell the products but also provides convenience for the customer while roaming around the showroom. Yet, the improvement process should be performed continuously. Especially after the earlier observation discovered some dissatisfactions among customers, including the lack of employee resposinveness in serving, lack of trolly. According to the mentioned dilemma, an assessment of the quality service and its improvements are required. A combination of servqual and Importance Performance Analysis (IPA) method were implemented within the study to asses the service quality level perceived by the customer. A questionnaire containing 5 dimensions, namely Tangible, Reliability, Responsiveness, Assurance and Emphaty, with detailed 25 service attributes were distributed among 100 respondents. The servqual method found out that the 5 dimensions have overall negative value while the IPA method discovered that the product placement procedure should be improved to ease the visitors, employee responsiveness improvement is required. Finally, the study suggested to initiate an intensive employee training related to the customer service and product knowledge for marketing. Also, a noticeable product label could be set on top of the layout
PENENTUAN JUMLAH PEMESANAN KERTAS DUPLEX COATED 250 GSM MENGGUNAKAN METODE ECONOMIC ORDER QUANTITY (EOQ) Christata, ST., MT., Bellachintya Reira; Juwita, Olga Virly; Prayogo, Adhie
Journal of Industrial Engineering and Technology Vol 5, No 1 (2024): Desember 2024
Publisher : Universitas Muria Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24176/jointech.v5i1.13982

Abstract

produksi, apabila bahan baku tidak tersedia maka proses produksi akan terhambat, sebaliknya apabila terlalu banyak menyimpan bahan baku maka perusahaan akan mengeluarkan biaya simpan yang tinggi. Maka dari itu persediaan bahan baku perlu dikelola dengan optimal untuk meminimumkan biaya persediaan diantaranya adalah biaya pembelian, biaya pemesanan, biaya simpan dan biaya kekurangan. Suatu perusahaan percetakan dihadapkan permasalahan yaitu belum melakukan pengelolaan persediaan bahan baku, sehingga seringkali percetakan tersebut harus menunda produksi saat persediaan kertas kosong ataupun keterlambatan pengiriman dari distributor sehingga menimbulkan keterlambatan dalam pemenuhan permintaan konsumen. Pada dasarnya, perusahaan perlu menerapkan kebijakan persediaan bahan baku, yaitu menentukan jumlah pemesanan dan kapan perlu memesan bahan baku untuk mengoptimalkan biaya persediaan. Metode Economic Order Quantity (EOQ) merupakan salah satu metode sederhana dalam manajemen persediaan untuk mengatasi masalah pers
STOCK MONITORING SYSTEM DESIGN AND IMPLEMENTATION USING LOAD CELL Prayogo, Adhie; Habiba, Curie
Journal of Industrial Engineering and Technology Vol 5, No 2 (2025): Juni 2025
Publisher : Universitas Muria Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24176/jointech.v5i2.15123

Abstract

This study aims to investigate the possibility of implementing the load cell to automatically monitor the inventory stock level. The study involved accuracy, repeatability and linearity testing of the sensor in measuring the weight of the loaded items which then translated into the number. Results shows that the model successfully counts the dynamic stock level loaded onto the shelf and record the timestamps of stock changes during a period of time. On the aspect of weight measurement, there are slight error observed during the experiment, ranging from 1% to 7%. However, the error number is not merely enough for consideration, especially that the nature light weight of the object, that is only 5.5 grams. This study presents a new approach to test the system by presenting the accuracy, repeatability and linearity test. Besides, the system is meant to be attached on the shelf for calculating the actual inventory level, unlike the other study which use the loadcell for frontline stock measurement mechanism. Furthermore, this study successfully provides a real-time inventory system which able to record the timestamp everytime there is a change on the stock level, unlike the other study which only informs during minimum or maximum limit. With those findings, the study enrich the discussion of using this IoT system for stock monitoring.
Co-Authors Adiyono, Soni Belinda, Gefina Nissa Bellachintya Reira Christata Christata, ST., MT., Bellachintya Reira Dina Tauhida Habiba, Curie Hefrizan, Alvin Husaeni, Alfi Ilma, M. Zidni Juwita, Olga Virly Kurniasari, Nita Kusuma, Triana Hasty Pratomo Setiaji Rangga Primadasa Ratnawati, Dwi Puji Salman Alfarisi Sokhibi, Akh. Syaiful Huda Wiranata, David Sugitario Yuliana, Novita