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All Journal Jurnal Pengabdian UntukMu NegeRI Nusantara Community Empowerment Review Journal of Character and Environment JLAS: Journal of Law and Administrative Science EDUCATIONE: Journal of Education Research and Review
Zulharman
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Religion Humanities Computer Science & IT Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Journal : JLAS: Journal of Law and Administrative Science

 1 
PELAYANAN PUBLIK BERBASIS PELAYANAN PRIMA DI UNIT TRANSFUSI DARAH PALANG MERAH INDONESIA (PMI) KOTA SURABAYA Dharmawan, Awan; Rukin; zulharman
Journal of Law and Administrative Science Vol. 3 No. 1 (2025): JLAS : Journal of Law and Administrative Science (April)
Publisher : Universitas Teknologi Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33478/jlas.v3i1.30

Abstract

This research aims to see how Excellent service-based public services are implemented at UTD PMI Surabaya City as mandated by law No. 25 of 2009 concerning Public Services as well as the mandate and Regulation of the Minister of Health (PMK) of the Republic of Indonesia Number 83 of 2014 concerning Blood Transfusion Units, Banks Blood. and Blood Transfusion Services Network. The research design used qualitative methods and a descriptive approach was used (Sugiyono, 2017), to answer the research problem, a theoretical approach to the characteristics of excellent service was used (Wijaya, 2022). The research results showed that the theoretical dimensions existed, namely: appearance, politeness and friendliness, willingness to serve, knowledge and expertise, punctuality and promise, honesty and trust, efficiency, legal certainty, openness are all in accordance with existing theoretical indicators. Recommendations for UTD PMI Surabaya City must be additional human resources so that public services can be more optimal, especially for managing patient and non-patient visitor traffic, in the future.
Kepastian Hukum Dalam Rangka Pengelolaan Wilayah Pesisir dan Pulau-Pulau Kecil Melalui One Map Policy Zulharman
Journal of Law and Administrative Science Vol. 1 No. 2 (2023): JLAS : Journal of Law and Administrative Science (Oktober)
Publisher : Universitas Teknologi Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33478/jlas.v1i2.8

Abstract

Abstract. For legal guarantees and legal certainty, the principles of justice, feasibility and propriety must be put forward and technically contributed to the accuracy of mapping to resolve the complexity of problems related to natural resources, in this case coastal areas and small islands and considering the chaotic regional problems, the president and the government to overcome this created a One Map Policy with a Map Accuracy Level of 1:50,000 Scale. This article tries to analyze how this one map policy is an instrument in ensuring legal certainty in the management of coastal areas and small islands. This type of research is normative juridical research. This legal research is carried out by examining library materials or secondary data alone. Secondary materials to be researched include statutory regulations and various judge's decisions that are relevant to this research. Normative legal research in this research will also include: Research on legal principles; research on legal synchronization; as well as legal history research. This research uses a statutory approach and a conceptual approach. In this article, it was found that there are still several problems in this case related to spatial planning which are still overlapping and sectoral in nature and policies related to detailed maps.
KAJIAN LITERATUR PELAKSANAAN GOOD GOVERNANCE MELALUI PROGRAM CETTAR DI PROVINSI JAWA TIMUR DHARMAWAN, AWAN; Zulharman; Makbul, Moh; Kabunggul, Orce; Muhaimin
Journal of Law and Administrative Science Vol. 3 No. 2 (2025): JLAS : Journal of Law and Administrative Science (Oktober)
Publisher : Universitas Teknologi Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33478/jlas.v3i2.46

Abstract

This research is an interdisciplinary study that aims to see how the implementation of good governance in East Java through the CETTAR program. This research was conducted using a qualitative method with a descriptive approach and using secondary data sources from several scientific publications that were collected and then reviewed and deepened so that conclusions could be drawn. The results of the study show that the implementation of good governance has been carried out optimally which was achieved in the 4th year after the CETTAR program was implemented in 2019, especially with the use of Digital technology. This research is expected to be a reference for other researchers who want to conduct in-depth research related to the CETTAR program in East Java Province.
Co-Authors Aji, Susilo Arif Hidayad Arif Rahman Hakim Aristo Surbakti, Manuel Dedali, Sindhu Hargo Devi Maya Sofa Dharmawan, Awan Djatu, Petrus Fraidy Legif Putra Elda Nazriati Firdaus Ika Fitri Ulfindrayani Kabunggul, Orce Lukman Hakim Makbul, Moh Mardianto, Totok Muhaimin Putri, Faniningsih Ardila Rahayuningsih, Yanti Rismawati Rukin, Rukin Suyanto Syafmaini, Iis Elfa Syahriani Yulianci Yulia, Novie Noordiana Rahma Yulis Hamidy