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Journal : Public Policy Journal

THE EFFECT OF LEADERSHIP STYLE ON QUALITY OF SERVICE THROUGH ORGANIZATIONAL CULTURE IN THE DEPARTMENT OF INVESTMENT, ESDM, AND TRANSMIGRATION OF GORONTALO PROVINCE Abbas, Syahrawanty S.; Wantu, Sastro Mustapa
Public Policy Journal Vol 3, No 2 (2022)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (180.112 KB) | DOI: 10.37905/ppj.v3i2.1785

Abstract

This research was conducted with the aim of analyzing the Influence of Leadership Style on Service Quality Through Organizational Culture in the Investment Office, ESDM and Transmigration of Gorontalo Province. This research uses descriptive type of quantitative approach by measuring the influence of the variable leadership style on service quality through organizational culture. The results showed that the leadership style variable showed a value of 3.092 with a significance value of 0.003 <0.05. The value of t table is 1,984. Thus, obtained t-count 3.092 > 1.984 which means that the hypothesis which states that leadership style has a positive and significant effect on service quality is accepted. The t-count value for the organizational culture variable shows the t-count value = 6.668 with a significance value of 0.000 <0.05. The value of t table is 1,984. Thus, obtained t-count (6.668) > t-table (1.984) which means that the hypothesis which states that organizational culture has a positive and significant influence on service quality can be accepted. The significance value of the leadership style variable on organizational culture is0.00<0.05 with a t-count value of 8.649 and t-table is1.984 or 8.649 > 1.98. This means that there is a significant influence of the leadership style variable on organizational culture.
THE EFFECTIVENESS OF THE 3R (REDUCE, REUSE, AND RECYCLE) PROGRAM IMPLEMENTED THROUGH WASTE BANKS IN EMPOWERING THE COMMUNITY ECONOMY IN GORONTALO (A Case Study of Parent Waste Bank in Wongkaditi Timur Kota Utara Gorontalo) Sabihi, Syaiful B.; Husain, Walidun; Wantu, Sastro Mustapa
Public Policy Journal Vol 1, No 2 (2020)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (275.019 KB) | DOI: 10.37905/ppj.v1i2.481

Abstract

This research aims to analyze and describe (1) the effectiveness of the 3R program implemented through waste banks in empowering the community economy in Gorontalo and (2) the supporting and inhibiting factors of the 3R program implemented through waste banks in empowering the community economy in Gorontalo. The research method used is qualitative. The research data source is primary data collected using interviews. The data analysis technique used refers to Miles and Huberman’s. The research findings are that (1) the 3R (reduce, reuse, and recycle) program implemented through waste banks has effectively empowered the community economy in Gorontalo. The program is progressively developed, indicated by the fact that waste in Gorontalo has been reduced to the target determined. Contrastively, the city management system comprising selecting, transporting, and processing is still poor. In terms of the economic use, the system does not give significant contributions to the economic improvement of the surrounding community that becomes the customer of waste banks and (2) the crucial internal factors of the 3R program the waste bank owner’s commitment to introducing the program and the employees’ commitment to earning the incentive. Meanwhile, the inhibiting factors are the narrow waste banks and insufficient tools and facilities that support the 3R (reduce, reuse, and recycle) program. Furthermore, the external factors are the government, the cooperation with the waste bank owners in Gorontalo, and a fixed market share where the waste can be sold. Moreover, the inhibiting factors are the community’s perception of waste banks. They perceive small uses of the waste banks and they reluctantly spare time to sell waste in waste banks.