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All Journal Jurnal Komunikasi Jurnal Ilmu Komunikasi Paradigma: Jurnal Masalah Sosial, Politik, dan Kebijakan The Indonesian Journal of Communication Studies Eksos LPPM Jurnal ASPIKOM AJMC (Asian Journal of Media and Communication) Jurnal Abdimas Madani dan Lestari (JAMALI) Coverage: Journal of Strategic Communication Komunika: Jurnal Ilmu Komunikasi Jurnal Ilmiah Multimedia & Komunikasi Communications in Humanities and Social Sciences Mediator: Jurnal Komunikasi AJMC (Asian Journal of Media and Communication) Jurnal Mahasiswa Komunikasi Cantrik Jurnal Ilmiah Manajemen Informasi dan Komunikasi

Subhan Afifi

Program Studi Ilmu Komunikasi, Universitas Islam Indonesia

Author-ID : 220739

Religion Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Library & Information Science Social Sciences Other

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Articles

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Corporate social performance: An analysis of corporate social responsibility implementation in the electrical energy industry Budi Setiawan; Basuki Agus Suparno; Subhan Afifi
Communications in Humanities and Social Sciences Vol. 1 No. 2 (2021): CHSS
Publisher : Komunitas Ilmuwan dan Profesional Muslim Indonesia (KIPMI)

Corporate Social Responsibility (CSR) is a corporate concern for the economy, society, and environment. CSR activities reflect the company's social performance (CSP), using productivity, profits, employee welfare, and product quality measurement. This research is a case study of implementing a CSR program with a CSP approach at PT. Pembangkitan Jawa Bali (PJB). It aims to describe and analyze the implementation of PJB's CSR to assess its social performance. Theoretically, this research used the concept of Corporate Social Performance, which explained the principles of corporate social responsibility, and corporate social behavior. This study used a qualitative descriptive method with in-depth interviews to analyze data collection documents. The study results showed that the implementation of PJB's social responsibility programs was focused on Community Involvement and Development (CID) by implementing four main pillars of the program, namely: PJB Smart Innovation, PJB Green Innovation, PJB Superior, and PJB Cares. CSR programs were implemented based on the company's social mapping, including four circular areas related to the community's needs. Overall, the implementation of CSR based on the Corporate Social Performance model at PT PJB positively impacted society socially, economically, and environmentally. At the same time, it also positively impacted the company by increasing its business performance.

Communication ethics in the book of Adabul Mufrad by Imam Al-Bukhari Subhan Afifi; Noor Akhmad Setiawan
Communications in Humanities and Social Sciences Vol. 1 No. 2 (2021): CHSS
Publisher : Komunitas Ilmuwan dan Profesional Muslim Indonesia (KIPMI)

This paper aims to explore the notion of communication ethics in the Book of Adabul Mufrad by Imam Al-Bukhari. This study used an interpretive paradigm of qualitative text analysis methods by making Hadith as the text to be analyzed. The units of analysis are the texts of Hadith, which were examined closely for the patterns, models, and communication issues contained in them. The selection criteria for the Hadith selected for analysis included: Ethics regarding the communication process, including an explanation of Ethics in speech, and containing specific prohibitions in the communication process. Based on these criteria, 20 hadiths to be analyzed were selected. The results showed four patterns of ethical communication relationships in 20 hadiths chosen in the book of Adabul Mufrad by Imam Al-Bukhari, namely: (1) Relationships with fellow humans in general, (2) Parent-Child Relations, (3) Relationships with neighbors; and (4) Master-Servant Relationship. Furthermore, communication ethics in all forms of relationships showed five communication ethics patterns: (1) monotheism communication, (2) advice communication, (3) compassion communication, (4) communication without discrimination, and (5) communication without insulting. This paper highlights the ethics of Islamic communication as the ethical basis for the communication process in various human communication contexts. The ethical principles of Islamic communication open the entry of missing behavioral aspects of communication-based on religious values. This paper also provides the necessary theoretical framework for including religiosity and divine guidance in communication ethics.

Volcanic crisis communication: The case of the Mt. Merapi eruption emergency response Arif Herfianto; Basuki Agus Suparno; Subhan Afifi
Communications in Humanities and Social Sciences Vol. 2 No. 2 (2022): CHSS
Publisher : Komunitas Ilmuwan dan Profesional Muslim Indonesia (KIPMI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21924/chss.2.2.2022.38

This study aims to explore the local government's implementation of volcanic crisis communication during the emergency response to the eruption of Mount Merapi in Sleman, Yogyakarta, Indonesia. This research used a case study method with a qualitative-descriptive approach and data were collected through interviews, field observations, and documentation. The results of study showed that the implementation of volcanic crisis communication can be explained in terms of information sources, message production and distribution, communication channels, and the affordability and speed of information. During the emergency response period, the Regional Disaster Management Agency has implemented a volcano crisis communication model based on the established standard operating procedures; however, several field findings showed a number of weaknesses in its implementation, such as in the flow of information and communication, which was still very bureaucratic and inflexible, and the lack of complete and fast information. On the other hand, the community has a more straightforward and flexible communication and information system to meet their own information needs regarding the Mount Merapi Eruption disaster. The communication pattern is supported by local wisdom and the role of religious and community leaders who are still believed to be credible sources of information. Communities have also succeeded in establishing independent communication channels to share disaster information by leveraging social networks and traditional media. This research provides an academic and practical contribution to develop the volcanic crisis communication studies in Indonesia.

Enhancing public information quality during the Covid-19 pandemic: A cyber public relations strategy on local government initiatives Nihayah, Silvia Salma Ainun; Afifi, Subhan
Communications in Humanities and Social Sciences Vol. 3 No. 2 (2023): CHSS
Publisher : Komunitas Ilmuwan dan Profesional Muslim Indonesia (KIPMI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21924/chss.3.2.2023.61

The Covid-19 pandemic has induced widespread fear, emphasizing the imperative for high-quality public information dissemination to alleviate societal anxiety. This research examined the Cyber Public Relations (Cyber PR) strategies implemented by the Communication and Informatics Office or Dinas Komunikasi dan Informatika (Diskominfo) of Jepara Regency in disseminating quality public information during the ongoing pandemic. Utilizing a qualitative case study methodology, the study focused on the efforts of Diskominfo Jepara to enhance public information quality, specifically related to Covid-19 data updates, health protocol campaigns, and the Covid-19 vaccination campaign. Data collection involved in-depth interviews, observations, and documentation. The analysis employed the Cyber PR framework, assessing dimensions such as strategic, integrated, targeted, and measurable, alongside indicators like intrinsic, contextual, representational, and accessibility for scrutinizing public information quality. Findings revealed some key elements in Diskominfo Jepara's Cyber PR strategies, including the establishment of a comprehensive digital media center, active engagement with media outlets, collaborations with influencers, and the utilization of Key Opinion Leaders (KOLs). These strategies have been intricately developed based on situational analysis and predefined communication objectives. The research contributes significantly to the academic literature on Cyber PR in local government contexts, providing nuanced insights and enriching the reference landscape.

Exploring user satisfaction in digital healthcare: The role of doctor-patient communication, service quality, and user experience on Halodoc's online medical platform (a PLS-SEM Analysis) Wijaya, Sifa Sahdani; Afifi, Subhan
Communications in Humanities and Social Sciences Vol. 4 No. 2 (2024): CHSS
Publisher : Komunitas Ilmuwan dan Profesional Muslim Indonesia (KIPMI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21924/chss.4.2.2024.83

The integration of digital technology into healthcare services, particularly through telemedicine, has greatly improved user convenience and accessibility. This study examines the influence of effective communication and service quality on user satisfaction with the Halodoc application, with user experience evaluated as a potential moderating factor. Adopting a quantitative research approach, data were gathered via an online survey of 184 purposively selected respondents and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings reveal that effective communication does not significantly impact user satisfaction directly, whereas service quality has a strong and positive effect. Moreover, user experience independently enhances user satisfaction but does not significantly moderate the relationships between effective communication, service quality, and user satisfaction. This study contributes to the academic field of health communication by providing valuable insights into factors shaping user satisfaction within telemedicine platforms. From a managerial perspective, the results underscore the necessity of ongoing innovation in service delivery. Additionally, they emphasize the importance of enhancing the responsiveness and professional competence of healthcare providers through structured training programs to better meet user needs and expectations.

Co-Authors Agung Prabowo Anggi Arifudin Setiadi Arif Herfianto Arif Wibawa Bambang Gustiawan Bambang Sumintono Basuki Agus Suparno Basuki Agus Suparno Basuki Agus Suparno Basuki Agus Suparno Basuki Agus Suparno Basuki Agus Suparno Budi Setiawan Christina Rochayanti Clariza Orivia Ghaisani Fairiza Insani Zatika Hanif Suryo Nugroho Hariz Enggar Wijaya Hesti Dwi Saraswati Hilman Syahrul Yuzi Hiromi Kyuna Intan Ferazia Irwan Nuryana Kurniawan Kurnia Arofah Linggo Widiantoro M. Edy Susilo Maulidina Atikah Rachmawati Meidy Triansyah Putra Muhammad Atha Ramaputra Muhammad Edy Susilo Muhammad Edy Susilo Muhammad Edy Susilo Naura Fika Azmi Nabilla Ni Made Ras Amanda Gelgel Nihayah, Silvia Salma Ainun Noor Akhmad Setiawan Oka Al Majid Pasha Syahritsa Maulana Prayudi Prayudi Puji Hariyanti Puji Rianto Rahma Wulandari Reny Triwardani Sakti Dwi Jaya Salsabilla Arum Puspitasari Senja Yustitia Senja Yustitia, Senja Shinta Maharani Sigit Tripambudi Siti Fatonah Siti Fatonah Swastika Ajeng Dewanti Wahyudi, Risky Wijaya, Sifa Sahdani Winny Aisyah Amini Yenni Sri Utami Yenni Sri Utami

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