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All Journal Proceeding of International Conference on Social Science and Humanity Arunika: Jurnal Pengabdian Masyarakat
Suwedy
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Agriculture, Biological Sciences & Forestry Dentistry Earth & Planetary Sciences Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Public Health Social Sciences Other

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THE ROLE OF BUSINESS INTELLIGENCE IN BUSINESS DECISION-MAKING AT FINTECH STARTUPS Anggraeni, Rasmi Nur; Habibu, Rahmiwati; Nursiah; Raheni, Cahyaning; Suwedy
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 4 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i4.565

Abstract

Objective: This study examines how Business Intelligence (BI) tools enhance decision-making processes in fintech startups operating in Palu, Indonesia. As a developing city with unique socio-economic dynamics, Palu’s fintech sector faces challenges in data-driven competitiveness. This research aims to identify BI adoption levels, implementation barriers, and their impact on strategic decisions. Method: A mixed-methods approach was employed, combining surveys of 50 fintech startups in Palu with in-depth interviews of 10 key executives. Quantitative data analyzed BI usage patterns (e.g., dashboards, predictive analytics), while qualitative insights explored operational challenges and perceived benefits. Secondary data from local fintech reports supplemented the analysis. Results: Findings reveal that only 35% of fintech startups in Palu fully utilize BI tools, primarily due to limited technical expertise and budget constraints. However, adopters reported a 40% improvement in decision speed and accuracy, particularly in risk assessment and customer segmentation. The study also highlights Palu’s unique need for localized BI models to address informal economy data gaps. Novelty: This research contributes to the scarce literature on BI applications in emerging cities like Palu, emphasizing context-specific adaptations for fintech growth. It proposes a framework for BI integration tailored to small-scale fintech ecosystems in post-disaster recovery regions.
PENDAMPINGAN APARAT DESA DALAM PEMANFAATAN WEBSITE DESA UNTUK MENINGKATKAN FUNGSI SEBAGAI MEDIA INFORMASI DAN SARANA LAYANAN PUBLIK DESA LUMBUTAROMBO KECAMATAN BANAWA SELATAN Suwedy; Cahyaning Raheni; Henni Mande; Dina Nurlita; Alifurkan; Tanto Widiadna; Veronika Puspitasari
Arunika: Jurnal Pengabdian Masyarakat Vol. 5 No. 1: Juni 2026
Publisher : Unit Publikasi dan Jurnal Sekolah Tinggi Ilmu Ekonomi Tri Dharma Nusantara Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53654/ar.v5i1.805

Abstract

Penelitian ini bertujuan untuk mendeskripsikan pendampingan aparat desa dalam pemanfaatan website desa sebagai upaya meningkatkan fungsi desa Lumbutarombo, Kecamatan Banawa Selatan, baik sebagai media informasi maupun sarana layanan publik. Permasalahan utama yang dihadapi adalah rendahnya kapasitas aparat desa dalam mengelola dan memanfaatkan teknologi informasi secara optimal. Melalui kegiatan pendampingan, aparat desa diberikan pelatihan, bimbingan teknis, serta praktik langsung mengenai pengelolaan konten, penyebaran informasi, dan pemanfaatan fitur layanan publik pada website desa. Hasil kegiatan menunjukkan adanya peningkatan kemampuan aparat desa dalam mengoperasikan website, peningkatan kualitas informasi yang disampaikan kepada masyarakat, serta terciptanya transparansi dan aksesibilitas layanan publik yang lebih baik. Dengan demikian, pemanfaatan website desa dapat berfungsi efektif sebagai media komunikasi, informasi, dan layanan publik yang mendukung tata kelola pemerintahan desa yang lebih modern dan responsif.
Co-Authors Alifurkan Anggraeni, Rasmi Nur Dina Nurlita Habibu, Rahmiwati Mande, Henni Nursiah Tanto Widiadna Veronika Puspitasari