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A Text Analytic on Dynamic Capability Yudistira, Yudi; Arkeman , Yandra; Andati, Trias; Jahroh , Siti
International Journal of Economics, Business, and Entrepreneurship Vol 5 No 2 (2022): IJEBE July - December 2022
Publisher : FEB - Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/ijebe.v5i2.224

Abstract

Business strategy is a variable that affects the use of financial and non-financial performance metrics by firms. Companies use financial and non-financial performance measurements as a source of information to make continuous changes. This constant improvement encourages the development of dynamic capabilities so that the business may compete effectively in an environment of intense competition. A company's business plan serves as a guide for enhancing its fundamental skills. Unique resources in the form of dynamic capabilities represent core competences. Companies have diverse dynamic capabilities. This distinction provides a corporation with a competitive advantage over its rivals. This study aims to identify the published development map and trend of Dynamic Capability from trustworthy sources. More than 873 Scopus-indexed research publications were reviewed. The export data is then processed and analyzed with the R Biblioshiny program to generate the development map for Dynamic Capability. According to the study's findings, the number of publications on the evolution of research's function continues to climb. In addition, the study draws a number of important findings about Dynamic Capability and the direction of future research development.
Study on the Community Satisfaction Index (CSI) to Realize Excellent Public Services Solihin, Ihin; Hendarso, Panji; Sonjaya, Trisna; Latifah, Eva; Dharmawan, Awan; Yudistira, Yudi
Jurnal Manajemen Pelayanan Publik Vol 10, No 1 (2026): Jurnal Manajemen Pelayanan Publik
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jmpp.v10i1.67407

Abstract

This study is purposed to examine the quality of public services as measured by the Monitoring and Evaluation of Public Service Performance (PEKPP), sourced from the Community Satisfaction Index (IKM) during the period 2022-2024 across all regions of Indonesia. This study is a literature review based on secondary data with a qualitative descriptive approach. The results of the study indicated that the quality of the Community Satisfaction Index (IKM), oriented towards excellent public service in all regions of Indonesia, demonstrated improvement; however, it has not shown significant quantitative progress. The recommendation for this study is that the government should take effective steps to increase the number of regions categorized as regions with excellent public services.