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Analysis of Promotion Strategy and Packaging Design on Repurchase Intention (AIDA Implementation) Shendri, Gabriella Natasha; Arimbawa, Putu Adi Putra
Jurnal Manajemen Pemasaran dan Perilaku Konsumen Vol. 4 No. 1 (2025)
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/jmppk. 2025.04.1.01

Abstract

Purpose –    This study aims to examine the influence of promotion strategy and packaging design on consumers' repurchase intention in MyPaw Mart, an Indonesian SME producing organic and human-grade cat treats, by applying the AIDA (Attention, Interest, Desire, and Action) framework.   Design/methodology/approach –  This study employs a quantitative research approach using survey data collected from MyPaw Mart consumers. The relationships among promotion strategy, packaging design, and repurchase intention were analyzed based on the AIDA framework to evaluate the effects of marketing activities on consumer purchasing behavior.   Findings – The results indicate that both promotion strategy and packaging design have a positive and significant influence on consumers' repurchase intention. Effective promotional activities, including engaging social media campaigns and attractive discount programs, successfully increase consumer attention and desire. Furthermore, packaging that is visually appealing and clearly communicates product information enhances consumer trust, thereby encouraging repeat purchase decisions.   Originality/value – This study contributes to the growing literature on SME marketing in emerging markets by extending the application of the AIDA model to the pet food industry. It also provides practical insights for SMEs on improving customer retention through effective promotion strategies and informative packaging design.  
Building Green Loyalty: How Green Perceived Value Shapes Customer Commitment Through Green Trust Putri, Nadia Azizah; Arimbawa, Putu Adi Putra
Jurnal Manajemen Pemasaran dan Perilaku Konsumen Vol. 4 No. 3 (2025)
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/jmppk.2025.04.3.19

Abstract

This explanatory study aims to analyze the role of green trust in mediating the relationship between green perceived and the green loyalty of Indofood customers. The causal relationship between the variables were developed and assessed through hypothesis testing. Using non-probability sampling method and purposive sampling technique, 100 people with the minimum age of 17 years who have purchased and consumed Indofood products were selected as the respondents. This study uses primary data acquired from 5-point Likert questionnaires and analyzed through PLS-SEM. The results indicate that green perceived value influences green trust and customer loyalty and that it also indirectly affects customer green loyalty through the mediation of green trust. Further, as this research employs a cross-sectional approach, it cannot capture changes in consumer behavior from time to time. Therefore, longitudinal research is recommended to comprehend the dynamics of customer loyalty to environmentally friendly products.