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All Journal Sahafa Journal of Islamic Communication Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) International Journal of Media and Communication Research Procedia of Social Sciences and Humanities Journal of Social Interactions and Humanities (JSIH) Journal of Law, Poliitic and Humanities Journal of Community Dedication Visioner : Jurnal Manajemen dan Bisnis Proceedings of Jogjakarta Communication Conference (JCC)
Sudarmo
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Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Social Sciences Other

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DIGITAL-BASED LAND SERVICE INNOVATION: ELECTRONIC CERTIFICATE CHECKING AT THE KLATEN DISTRICT LAND OFFICE Tri Mardiyanti; Kristina Setyowati; Sudarmo
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 2 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i2.3778

Abstract

With the rapid development of science and technology, the government is expected to innovate in providing public services to achieve Good Governance. One example of the application of Good Governance is public services in the land sector managed by the Ministry of Agrarian Affairs and Spatial Planning/National Land Agency. As part of this government agency, the Klaten Regency Land Office developed an innovation in online certificate checking services. The purpose of this study was to determine the extent of the implementation of online certificate checking service innovations and what factors influenced it. The method used in this study is a qualitative descriptive method. The data collection method in this study used interviews and document reviews where the informant sources were the community and employees of the Klaten Regency Land Office. Data analysis in this study consisted of three stages: data condensation, data presentation, and drawing conclusions or verification. The results of the study indicate that online certificate checking services can significantly improve the quality of the Klaten Regency Land Office in providing fast, accurate, transparent, and accountable services to applicants or the community. The public has responded positively to the shift towards digital-based land service innovations, particularly in online certificate verification. The research findings provide insights into these service innovations and the factors influencing them. These factors can be categorized as internal factors, such as vision and strategy, human resources, organizational structure, and organizational culture, and external factors, such as technology availability and government policies. Recommendations from this research aim to develop more robust and sustainable programs for public service innovation in the future.
Komunikasi Dialogis dalam Rangka Penyelesaian Konflik antara Pelaku Industri Dengan Masyarakat Sabiati; Hastjarjo, Sri; Sudarmo
Procedia of Social Sciences and Humanities Vol. 3 (2022): Proceedings of the 1st SENARA 2022
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/pssh.v3i.191

Abstract

Multi-group conflict occurs when community groups with different interests from other groups have a variety of priorities for each resource and the development of management policies. Likewise in the dynamics of conflict between industry players and the community in defending their every interest. Conflict complexity basically includes various combinations of power, value and economic resources. Related to complexity which is often beyond the authority of institutions in general and there are standard procedures that have been carried out so far, to build consensus from various stakeholders, it is necessary to have a resolution by conducting a collaborative approach involving various other constituents. This collaborative approach in groups needs to be carried out dialogically in order to get an understanding between the conflicting groups. Then, among others, they reach consensus to achieve the desired resolution between the interests of stakeholders.
Mining Conflict Resolution in a Communication Perspective: A Literature Review Nur Azizah Fitrianti; Andre Noevi Rahmanto; Sudarmo
Journal of Social Interactions and Humanities Vol. 3 No. 2 (2024): July 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/jsih.v3i2.9783

Abstract

This research aims to find out how communication patterns and how to resolve conflict from a communication perspective. This research uses a qualitative method with a literature review approach. The results of this study show that there are many companies that seek conflict resolution by looking at communication so that the communication patterns that occur in a conflict cannot be separated from how the case views communication itself. Furthermore, this research can conclude that communication cannot separate the conflict that occurs because in a communication process, there will be the potential for a communication failure to occur. Thus, communication will play an important role in how to resolve the conflict that occurs.
Co-Authors Agus Widodo Andre Noevi Rahmanto Aulista Tiara Caesaria Bani Anhar Hastjarjo, Sri Hendika Swasti Lukita Imam Syafei Imanuel Deny Krisna Aji Kristina Setyowati Lulus Yuswardono Prasetyanto Noevi Rahmanto, Andre Nourmalihah Tsaqif Kusindriyanti Nur Azizah Fitrianti Prismadani, Nindia Galuh Ravik Karsidi Rino Ardhian Nugroho Rita Hayati Rizky Ramadhani Arsyah Putra Rutiana Dwi Wahyunengseh Sabiati Tri Mardiyanti Utari, Prahastiwi