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All Journal Jurnal Manajemen dan Agribisnis Jurnal Manajemen Teknologi Journal of Business and Management The Indonesian Journal of Business Administration Jurnal Sosioteknologi BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Interdisciplinary Social Studies
Yuni Ros Bangun
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Agriculture, Biological Sciences & Forestry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Engineering Environmental Science Languange, Linguistic, Communication & Media Public Health Social Sciences

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Analysis The Influence of PM Leadership Styles to Project Success Achievements (Case Study at PT. Pertamina Hulu Energy Offshore North West Java) Kusumah, Ardiansyah; Bangun, Yuni Ros
The Indonesian Journal of Business Administration Vol 4, No 7 (2015)
Publisher : The Indonesian Journal of Business Administration

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Abstract - Project Manager has key role and responsibilities to take charge and lead the project to ensure safe and successful execution of the project as designed (scope), meeting targets for HSSE (Health, Safety, Security, and Environment), cost, schedule and quality. Project Manager also serves as internal and external interface for the project team, coordinate staffing and ensure all key deliverables are done correctly.Leadership is an important component in helping the organization achieve its vision and mission, it is one of key success of the organization to answer the current and future problems, issues and challenges. The PM leadership style analysis will use managerial grid (9x9cell) model developed by Robert Blake and Jane Mouton depicts the five (5) leadership styles with varying concerns for people and project/production as follow: impoverished, country club, middle of road, authoritarian and team style. The project success achievements will use PHE ONWJ’s success criteria in term of HSSE, Scope, Schedule, Cost, and Quality. This research will analyze the influence each PM leadership style to each project success achievements.Keyword: Project Manager, Leadership Styles, Project Success Achievements
Analysis of Organizational Health Index PT. Krakatau Steel, Tbk Surakusumah, Irma Indriatni; Bangun, Yuni Ros
The Indonesian Journal of Business Administration Vol 4, No 2 (2015)
Publisher : The Indonesian Journal of Business Administration

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Abstract.PT. PQR facing several factors that contributes in affected company’s performance such as raw material price, currency exposure, steel demand, regulations, employee’s motivation and capabilities. The external factors affected PT. PQR performance, the company revenue has decrease in the last two years. In fluctuating condition of the company performance, it’s necessary to reviewing the factors that affect the performance of PT. PQR itself.Organizational Health Index (OHI) as a tool to measure the healthiness of the company that has proven linked to company’s performance. McKinsey has proven that the health company has roughly two times greater financial performance from other similar companies. OHI has nine elements that drive company’s performance, Leadership, Direction, Innovation, Culture and Climate, External Orientation, Accountability, Coordination and Control, Motivation and Capability.Leadership influences nine OHI elements and result. Motivation, Coordination and Control, Culture and Climate, Direction and Accountability are the highest elements that affected by Leadership. Accountability, Coordination and Control, Capabilities and Innovation and Learning need Serious improvement in order to improve the company performance.Keywords: Organizational Health Index, Performance, Leadership 
Analysis of Human Resources Readiness through ADKAR, Management Commitment and Specific Competence Approach in Support Transformational Era PT KAI Febriwan, Muhamad; Bangun, Yuni Ros
The Indonesian Journal of Business Administration Vol 2, No 11 (2013)
Publisher : The Indonesian Journal of Business Administration

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PT Kereta Api Indonesia performs the transformation towards the service orientation in order to keep survive in its business environment. Human resources readiness of supporting the transformation is determinative without it, the company will fail in transformation and pursuing the business target. This applied ADKAR (awareness, desire, knowledge, ability and reinforcement), management commitment (organization support, reward, empowerment and training) and specific competencies (hospitality competencies based benchmarking results) and (5 based values as competencies). As an approach to analyze human resources readiness variables of behavior to change that consist of consists of the belief, attitude and motivation were tested and analyzed by applying path analysis model. Path analysis showed that the two factors had strong relations with behavior toward change, and that ADKAR and specific competencies (5 based values) were highly influential.  Descriptive analysis and path coefficient matrix led to discovery among the three factors should be considered by management of PT KAI to prevent failure in transformation. The indicators should be improved, developed and maintained to stimulate the person’s readiness of PT KAI.      Keywords: PT Kereta Api Indonesia, Human Resources Readiness, Behavior to Change, service orientation.
Analysis on Cost Efficiency Impact in PT XYZ ADKAR and HERO Theory Miscel, Miscel; Bangun, Yuni Ros
The Indonesian Journal of Business Administration Vol 2, No 8 (2013)
Publisher : The Indonesian Journal of Business Administration

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Today the world of telecommunications experience intense competition, not only for the operators but also for vendors and suppliers. Competition tariff making operators also reduce the cost of network devices and service / maintance. It affects all network equipment providers or vendors. Each vendor trying to offer competitive prices for the operator. Yet the competition among vendors themselves. PT XYZ as one of the network equipment providers strive to remain competitive and survive in the situation. One attempt was made by PT XYZ is a cost efficiency program within the company as a whole. Cost efficiency program seeks to reduce operating costs in the company so that it can remain competitive in the world of telecommunications. Cost efficiency program includes several things and involve benefits in PT XYZ. Cost efficiency program is an example of change management in the form of a company. And of course it will have an impact on its employees. Cost efficiency program will have an impact on the performance of the employees of PT XYZ. Therefore, this thesis aims to analyze the impact of cost efficiency with Adkar and HOPE theory. The analysis undertaken will focus on Adkar used as an indicator of phase change and HOPE theory is used to assess the extent to which energy and positive aura within XYZ employees. Key words : cost efficiency, adkar theory, hero theory, performance of work
Improvement Proposal for Operational Safety in PT. Kereta Api Indonesia (Persero) Using People Management Approach Firstyadhika, Irdra; Bangun, Yuni Ros
The Indonesian Journal of Business Administration Vol 1, No 10 (2012)
Publisher : The Indonesian Journal of Business Administration

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Health and Safety at work is a thought and effort to ensure the integrity and perfection of both physical and spiritual labor in particular, and human beings in general, and cultural work towards fair and prosperous society (Mangkunegara, 2002). Another source said that safety is a series of efforts to create a work atmosphere that is safe and peaceful for those employees who worked at the company in question (Suma'mur, 2001).KNKT (National Committee on Transportation Accidents of Indonesia) in the event of the national railway safety held on March 2011, concluded: Safety is imposible without leadership, without safety leadership is imposible. Enforcement of laws and regulations that are less consistent or incomplete rules on safety, inadequate training, lack of rewards and punishments, regulations that need to be replaced or adjusted, transportation infrastructure that does not comply with the demands, means of transportation that do not meet the airworthiness standards and technical requirements, and lacking even the lack of coordination may be the underlying cause of the accident.The model of this research discusses that good people management companies have a positive impact to the operational safety performance. Good people management is influenced by a company's management commitment, safety committee involvement, leadership, training and development, communication and control, and performance management. While operational safety performance was favorably impacted by a solid safety culture, company reputation, preventive action, and the low incident.The results of the research showed that the predictors of good human management company with safety performance has a strong influence; then communication and control, performance management, and the involvement of the safety committee are the variables that were highly influential. Gap analysis using descriptive analysis found that there are several indicators that have a low value in the eye of employees. Keyword‒ safety, accidents, people management, state owned company, transformation, Indonesian state owned company
Impact Analysis of Job Design, Leadership Styles, Employee Expectation and Employee Motivation to Employee Performance (Study on IT Operations Organization at PT. Indosat Tbk) Gunarto, Gunarto; Rudito, Bambang; Bangun, Yuni Ros
The Indonesian Journal of Business Administration Vol 1, No 3 (2012)
Publisher : The Indonesian Journal of Business Administration

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The study aims to investigate and identify factors those make IT Operation employees at PT. Indosat Tbk motivated while doing their job, and their impact to employee's performance. This writing talk about relationship between, job design, and employee's expectation, leadership styles and motivational level of employees to employee's performance. this writing based on study that conducted in 2011 at IT Operations Organization at PT Indosat Tbk. This writing comes up in response on intensive telecommunication industry competition in Indonesia, the low performance of Indosat compared with the other competitor in last 3 years, and the major roles of IT Operations in daily operation of Indosat.  In Indosat, IT Operations has responsible to deliver services to customer, keep & maintain the services and products, implement new product in system, second layer in handling complaints, provide accurate data for the other group. The critical part of IT Operations is responsible for maintaining Indosat Revenue Generator (Single Electronics Voucher, Integrated Voucher Database that equal for 40 billion rupiah per day) daily operations, which provide the customers ability to recharge/top up money to their number in 24x7 operation time. Keywords: Job design, Leadership styles, expectation, motivation, performance, telecommunication, Information Technology
A Proposal in Strengthening 5 Elements of Corporate Value, through Cultural and Transformational Leadership Programs As an effort in succeeding transformation at PT. Kereta Api Indonesia (Persero) Ramadhani, Tisya Andriana; Bangun, Yuni Ros
The Indonesian Journal of Business Administration Vol 1, No 6 (2012)
Publisher : The Indonesian Journal of Business Administration

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PT. Kereta Api Indonesia (Persero) or Indonesian  Railway Enterprise is an Indonesian State Owned Company which provides railway transportation for both,passengers and goods, which is currently transforming to become more customer driven.  To support this intention, a new organization  culture consisting  of five values (integrity,  professional, safety, innovation, service excellence) is introduced.   Therefore, a research was conducted to help identify “key drivers” which could enhance the implementation  of these five values.   Organizational  culture traits, which consist of adaptability, involvement, mision, and consistency; and transformational leadership, consisting of idealized behavior, idealized attribute,  inspirational  motivation, individualized  consideration,  and intellectual stimulation  were chosen as the observed  variables that will be tested towards  these five values.   Result showed  that these two variables does have a meaningful relationship towards the organization’s five values. From a more in-depth finding, it was then determined that mission, adaptability, involvement (from cultural traits) serves as a key driver which enhance  the  organization’s  five values.While  inspirational  motivation (from transformational  leadership), serves as a key driver in enhancing the implementation  of organization culture Keyword: Indonesian Railway Enterprise, Corporate Value, Organization culture, Transformational leadership
Revitalizing Performance Management System Using Process, Purpose, Effectivenes Theory and Competing Values Framework at PT Kereta Api Indonesia (Persero) Kusumowiwoho, Pradipto; Bangun, Yuni Ros; Welly, John
The Indonesian Journal of Business Administration Vol 2, No 11 (2013)
Publisher : The Indonesian Journal of Business Administration

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PT. Kereta Api Indonesia is one of Indonesia’s state owned company which operate in transportation industry. With a series of past failures, such a financial loss in 2007 and 2008, PT. KAI starts to conduct transformation. “Anda adalah prioritas kami” is emerged as a new main slogan followed by “5 nilai utama” as a new organizational culture. This transformation should be followed by several changes, including performance management system as a support system. Management of PT. KAI may play a role in creating, maintaining, and providing compensation for the efforts and programs to support the implementation of core values.This research used two models study to assess the performance system in the company. First is the theory of process, purpose, and effectiveness to assess the system itself based on those three theories. Second is the competing values framework which is used to assess culture and define proper appraisal system based on three aspects of leadership, effective organization, and TQM. In this final project, the research was carried out through questionnaire. For system assessment, questionnaires were randomly distributed to PT KAI employees in Bandung headquarter, while for cultural assessment was conducted in two divisions, which are marketing and strategic business development division using Organization Culture Assessment Instrument. Keywords: PT Indonesia Railway, performance management systems, competing values framework, organization culture assessment instrument
How Large-established Joint Venture Firm Remains Resilient in a Disruptive Era: A Process Tracing Case Study Tarigan, Moris; Simatupang, Togar Mangihut; Bangun, Yuni Ros
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Vol. 28, No. 2
Publisher : UI Scholars Hub

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The crises have spread out globally and have impacted industries, either large firms or small firms. These impacts make the firms economically in intense trouble or file bankruptcies and lay off their employees, as their incomes are falling significantly globally. Therefore, this study investigates how businesses can improve their resilience and be prepared to cope with crises and threats in this disruptive era. What were the strategies the firm has implemented? The authors have conducted this research in PT Alpha by using the process Tracing case study method in semi-structured interviews with eight critical respondents in ten in-depth interviews, split into a pilot study and the triangulation period based on those initial inputs. The authors have used process tracing analysis to test the evidence. The results showed that the major businesses need to concentrate on the three phases as a process, i.e., preparation and anticipation, coping and improvisation, and recovery and transformation, to be resilient (it is an enhancement of the concept of Duchek, 2020). To have a more comprehensive view, the authors have extended the research from the economic crises in 1998 and 2008 till 2019; thus, the process-tracing case study is a suitable method. This method has been used a lot for historical settings. This paper recommends further research to expand the studies to other large established companies in similar segments or other segments.
Change Management Strategy in DPKAD Banten Rizkiah, Tania Nur; Bangun, Yuni Ros
The Indonesian Journal of Business Administration Vol 2, No 10 (2013)
Publisher : The Indonesian Journal of Business Administration

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In July 2012, Regional Regulation of Banten Province Number 3 Year 2012 about The Establishment of The Provincial Department of Banten was enacted. The regulation mandated changes in Organizational Structure and Work Procedures (SOTK) in Department of Finance and Regional Asset Management (DPKAD) of Banten Province, the function of asset management was diverted and DPKAD was turned into Department of Revenue and Finance (DPPKD) of Banten Province. Changes in SOTK were aimed to make a better department’s performance. In transition period to desired condition, there will be a decline in productivity. To minimize the size and the period of declined productivity, the right change management strategy is needed. This study aims to formulate a change management strategy in DPKAD of Banten Province. Data was collected through the distribution of questionnaires to 112 respondents and conducted interviews with 5 of Chief in DPKAD. From the collected data, it was discovered that 4 major restraining forces in DPKAD are fear of losing incentives, problems in system’s synchronization, skepticism, and change the way employees work. 4 major driving forces are mandated in Regional Regulation, job simplification, desire to obtain WTP and develop job performance. In formulating change management strategy, this research used ADKAR model approach, communication strategy, and designing reward system through KPI as performance assessment which is expected to motivate employee to improve their performance.  Keywords :  Change management strategy, Awareness, Desire, Knowledge, Ability, Reinforcement (ADKAR), Key Performance Indicators (KPI)
Co-Authors A.A. Ketut Agung Cahyawan W Adipraja Al Rasyid, Adipraja Adita Pritasari Adityas Nirmala, Adityas Anggara Wisesa Ardiansyah Kusumah, Ardiansyah ASEP SAEFUDDIN Bambang Rudito Belinda Tanzil Christina Wirawan Cindy Arini Dani Junianto, Dani Fransisca Budyanto Ginting, Henndy Gunarto Gunarto Healthy Nirmalasari, Healthy Irdra Firstyadhika Irma Indriatni Surakusumah, Irma Indriatni John Welly Kusmono, Bayu Wisnu Ady Lita Ayudia Fitriyani Miscel Miscel Muhamad Febriwan Pradipto Kusumowiwoho Reza Marta Fawzy Ryan Aditya Pratama Setiadi Djohar Sjafri Mangkuprawira Sushandoyo, Dedy Tania Nur Rizkiah Tarigan, Moris Taufan Daru Gautama Tisya Andriana Ramadhani Togar M Simatupang Yosi Widarani