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ASEP SAEFUDDIN
Departemen Statistika, Fakultas Matematika Dan Ilmu Pengetahuan Alam, Institut Pertanian Bogorm, Kampus IPB Darmaga, Bogor 16688
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The Role of Relational Reward Benefits for Developing the Non-Financial Value of a Customer to an Organization: Structural Equation Modeling Approach Kristiani, Enny; Sumarwan, Ujang; Yuliati, Lilik Noor; Saefuddin, Asep
Gadjah Mada International Journal of Business Vol 16, No 2 (2014): May-August
Publisher : Master of Management, Faculty of Economics and Business, Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (323.681 KB)

Abstract

Research on the customer value to an organization has been widely explored, yet most studies only determined on the financial value based on the customer’s purchasing behavior. The value of customers beyond their purchasing behavior –defined as the relational worth - has not been commonly captured yet. This non-financial value is one of the drivers in retaining customers, hence it becomes a crucial factor in preserving the profitability of the organization. For this reason, this paper aims to examine the customer non-financial valuations of a loyalty reward program. The scope of the study covered a reward program involving consumer exertions in the context of a Frequent Flyer Program (FFP) offered by an airline in Indonesia. The hypotheses are empirically tested with a sample of FFP members conducted through an online survey (n=475). The data were statistically analyzed using structural equation modeling (SEM) as a first order construct. Results indicate that the perceived social rewards lead to an affective and normative commitment as well as consumers’ satisfaction, while the economic reward did not have an effect on developing affective bonds with members for long-term relationships. The relational benefit offered through the FFP creates affectively and normatively committed members who produce relational behaviors, in terms of WOM, immunity, openness and acquiescence of the members to the airline. Furthermore, the FFP members produced social behaviors toward the airline when they felt satisfied with their relational exchanges.          
The Role of Oil Palm and Rubber Industry toward Regional Economic in West Kalimantan-Indonesia Arman, Arman; Saefuddin, Asep; Pradina, Fathia Anggriani
Journal the Winners: Economics, Business, Management, and Information System Journal Vol 18, No 2 (2017): The Winners Vol. 18 No. 2 2017
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/tw.v18i2.4116

Abstract

The study aimed to assess the role of palm oil and rubber toward the economy in West Kalimantan. Another aim was to develop oil palm and rubber industry to strengthen the economy of West Kalimantan. The method used in this research was the analysis of Input-Output. The main data was the Input-Output (IO) data in 2011 from the Central Bureau of Statistics (BPS), which consists of 54 sectors. The results show that the industrial output of palm oil and rubber, as well as oil palm and rubber, is still low. Weak innovation and technology lead to the low output and role of these two sectors to the economy of West Kalimantan. Another obstacle that leads to the economy of rubber and palm oil industries under the standard is the lack of motivation research, infrastructure, and connectivity.
Motivasi, Kebiasaan, dan Keamanan Penggunaan Internet Hidayat, Zinggara; Saefuddin, Asep; Sumartono, Sumartono
Jurnal ILMU KOMUNIKASI Vol 13, No 2 (2016)
Publisher : FISIP Universitas Atma Jaya Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (395.169 KB) | DOI: 10.24002/jik.v13i2.675

Abstract

Abstract: This study investigates motivation, habits, and security of internet use by high schools and universities students in Jakarta, Bogor, Depok, Tangerang, and Bekasi. This descriptive and quantitative reasearch uses survey method. The findings of the study show that the strongest motivation is to show self existence, entertainment, and academic purposes. At some points, the habit of using the internet also makes the students face some risks such as verbal and nonverbal abuses, bullying, pornoghrapy, account hacking, and the risk of interaction with unknown parties.Abstrak: Penelitian ini menyelidiki motivasi, kebiasaan, dan keamanan penggunaan internet di antara siswa sekolah menengah atas dan universitas di Jakarta, Bogor, Depok, Tangerang, dan Bekasi. Penelitian deskriptif kuantitatif ini menggunakan metode survei. Hasil penelitian menunjukkan bahwa motivasi paling kuat adalah untuk memperlihatkan eksistensi diri, pencarian hiburan, dan penyelesaian tugas akademis. Kebiasaan penggunaan internet oleh pelajar dan mahasiswa menghadapi beberapa risiko, seperti kekerasan verbal dan nonverbal,
Strategi Pengelolaan Kawasan Industri Cilegon Menuju Eco Industrial Park Sulaiman, Fatah; Saefuddin, Asep; Zain, Alinda FM
Journal of Regional and City Planning Vol 19, No 2 (2008)
Publisher : Center for Research and Community Services ITB

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (330.852 KB)

Abstract

The purpose of this study is to formulate strategies and to develop appropriate scenario for the management of an industrial area towards Eco Industrial Park. Analytical Hierarchy Process (AHP) is used as the analytical method. Industrial actors in an industrial area can jointly improve environmental, economic, and social performance, through the minimization of environmental impact and also has the ability to make products with competitive advantage in the market, based on the results of gap analysis between existing conditions and the ideal concept and Eco Industrial Park benchmarking. The analysis and interviews with several experts showed that, in the industrial estate management of the Eco Industrial Park, the most important objective that needs be achieved is environmental and ecological sustainability.
The Model of Property Tax assessment based on Straight Line Distance and Distance of Travel; Case Study in the West ofBogor City Hartoyo, harry; S. Damanhur, Didin; Saefuddin, Asep; triguna, gunadi
Jurnal Kajian Ekonomi dan Keuangan Vol 18, No 1 (2014)
Publisher : Badan kebijakan Fiskal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31685/kek.v18i1.29

Abstract

The purpose of this study is to find out what factors that affect the land prices, as well as researching the straight line distance or the distance of travel to public facilities stronnger to influence the land prices. The results of this study are necessary to improve the method of determination of the assessment (the value of tax object used by Indonesia's property tax or Nilai Jual Obyek Pajak called NJOP) used in collection all property taxes in the city ofBogor. The data used in this study was 41 vacant lot in area ofBogor Barat, which has been traded throughout the last six months in 2013. Analysis tool used is the Ordinary Least Square (OLS) regression applied to the models of the hedonic price regression (Hedonic Price Method/HPM). Results of the study was the second model uses the distances of travel to public facilities has adjusted R2 of 0.815, is higher than the first model that uses the straight line distance with an adjusted R2 of 0.803, as well as assessment (NJOP) regression to land prices by 0.682. In the second model, five independent variables that affect the land prices are the distances to education facilities, health facilities, security facilities, terminal facilities, and characteristics of the area surrounding the location of the object of research. Adjustment of the determination of the assessment (NJOP), is expected to increase accuracy and fairness, as well as increasing the property tax revenue that results are needed to expand public utilities in the city ofBogor.
Analisis Persepsi, Perilaku Konsumsi dan Preferensi Terhadap Pangan Tradisional (Perception Analysis, Consumption Behavior, and Preference Toward Traditional Food) Purnomohadi, Eri; Sumarwan, Ujang; Saefuddin, Asep; Yusuf, Eva Z
JURNAL PANGAN Vol 21, No 3 (2012): PANGAN
Publisher : Perum BULOG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33964/jp.v21i3.190

Abstract

Tujuan penelitian adalah menganalisis persepsi konsumen terhadap berbagai jenis makanan ringan tradisional, pola konsumsi berbagai jenis makanan ringan tradisional, dan menganalisis faktorfaktor yang mempengaruhi preferensi terhadap makanan ringan tradisional. Dalam studi ini diuji model Preferensi Makanan yang dikembangkan Khan (1981) yang menyatakan preferensi makanan dipengaruhi oleh beberapa faktor antara lain faktor pribadi, pendidikan, biologi dan psikologi, budaya, religi dan regional, ekstriksik dan instrinsik. Sementara faktor pribadi dan pendidikan saling dipengaruhi oleh factor sosial ekonomi. Lokasi penelitian ini berada di wilayah Jakarta, Bogor, Tangerang, Depok dan Bekasi (Jabodetabek). Penelitian dilakukan dengan menggunakan metode deskriptif dengan pendekatan survey melalui penyebaran kuesioner kepada masyarakat (responden) yang berusia 16-60 tahun sebanyak 503 orang. Pengambilan data dilakukan dengan wawancara tatap muka. Metode sampling yang digunakan dalam penelitian ini adalah multistage random sampling. Analisis Persamaan Model Struktural atau Structural Equation Modeling (SEM) digunakan untuk menguji faktor-faktor yang mempengaruhi preferensi konsumen terhadap makanan ringan. Hasil penelitian menunjukkan bahwa faktor biologi dan psikologi (meliputi indikator usia, jenis kelamin, dan pengaruh psikologi), faktor instrinsik (meliputi rasa, aroma, SEM penampilan, dan kualitas makanan), faktor pribadi (meliputi indikator selera, emosi, dan kepribadian) memberikan pengaruh langsung yang signifikan terhadap preferensi konsumen dalam memilih dan mengonsumsi makanan ringan tradisional. Hasil penelitian juga menunjukkan bahwa faktor sosialekonomi berpengaruh terhadap faktor pribadi secara signifikan sedangkan faktor pribadi berpengaruh terhadap preferensi konsumen. Hal ini menunjukkan bahwa faktor sosial ekonomi berpengaruh tidak langsung terhadap preferensi konsumen melalui faktor pribadi. Demikian pula dengan faktor ektrinsik yang memiliki hubungan dengan faktor biologi dan psikologi, serta faktor intrinsik. Sedangkanfaktor biologi dan psikologi,serta faktor intrinsik berpengaruh terhadap preferensi konsumen. Sehingga dapat dikatakan bahwa factor ektrinsik berpengaruh tidak langsung terhadap preferensi konsumen melalui faktor biologi dan psikologi serta faktor intrinsik.The objectives of the study were to analyze the perception, preference, and consumption patternon traditional snack foods and to determine factors influencing consumers'preference on traditional snack foods. The study tested a model of food preferences developed by Khan (1981) which stated that food preference was a function ofpersonal factors, economics, education, biology and psychology, extrinsic and intrinsic factors, cultural, regional andreligious factors. The data were randomly selected from the Greater Jakarta (Jakarta, Bogor, Tangerang, Depok and Jakarta) in July 2011. The number of samples was 503 respondents. Structural Equation Model was employed to analyze factors influencing preferences toward traditional snack food. The results showed that personalfactors, biology andpsychology, andintrinsic factors had significant effects on consumer preferences toward traditional snack food. Socio economic factors had significant influence on personal factors which meant that socio economic factors had significant indirect effect onconsumerpreferences through their effect onpersonal factor. Similar finding wasalso found in the effect of extrinsic factor which had indirect effect on consumer preferences through their effect of intrinsic factor and biological/psychological factors. 
Managing Rewards to Enhance Customer Value: Empirical Study of Frequent Flyer Program Kristiani, Enny; Sumarwan, Ujang; Yuliati, Lilik Noor; Saefuddin, Asep
Jurnal Manajemen Teknologi Vol 13, No 1 (2014)
Publisher : SBM ITB

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (14445.91 KB) | DOI: 10.12695/jmt.2014.13.1.1

Abstract

Abstract. The goal of relational program is to retain customers who are profitable to the organization. Reward point is a form of customer loyalty widely used by many industries including airline industry. Airline loyalty program, notorious as Frequent Flyer Program (FFP), is the most sophisticated marketing strategic used by airline industries nowadays. However most airlines have very little understanding of their FFP members yet have a little knowledge about their most valuable customers. Most airlines have inaccurately determined the customer values by only considering business worth of nominal profit generated by FFP members. The value of customers beyond purchasing behavior - called relational worth - has not been commonly captured yet. This non-financial value is predicted as a driver in retaining customers, hence becomes one of crucial factors in preserving the profitability of the organization. For this reason, this paper aims to examine the customer non-financial valuations of FFP members to the airline. The hypotheses are empirically tested with a sample of FFP members of respected airline conducted through online survey (n=475). The data were statistically analyzed using structural equation modeling (SEM). Results indicate that perceived rewards generate higher value of relational worth through indirect relationship by intervening variable of relationship quality than that of generated by a direct relationship.Keywords:Frequent Flyer Program,Customer Relationship Management (CRM), Loyalty Reward Program, Relationship Quality, Relational worth Abstrak. Program loyalitas dilakukan oleh perusahaan dengan tujuan untuk mempertahankan pelanggan yang menguntungkan. Program ini biasanya ditawarkan dengan memberikan insentif (hadiah) kepada pelanggan, seperti pada program Frequent Flyer (FFP) di bisnis penerbangan. Pada umumnya maskapai penerbangan masih belum dapat mengidentifikasi dengan benar pelanggan-pelanggan yang berharga. Pelanggan yang bernilai tinggi masih ditentukan hanya berdasarkan nilai ekonomis (berapa banyak uang yang dibelanjakan pelanggan terhadap maskapai) dan belum mempertimbangkan nilai-nilai sosial pelanggan yang diberikan kepada maskapai. Nilai sosial ini merupakan salah satu penentu keuntungan perusahaan. Penelitian ini bertujuan untuk mengetahui pengaruh hadiah yang diberikan kepada pelanggan melalui program loyalitas terhadap nilai relasional yang dihasilkan. Hipotesa diuji dengan menggunakan sampel yang terdiri dari 475 anggota FFP yang diperoleh dengan melalui survey online. Data dianalisis secara statistik dengan Stuctural Equation  Modelling (SEM). Hasil penelitian menunjukkan pengaruh signifikan insentif yang diberikan melalui FFP terhadap nilai sosial pelanggan. Hadiah yang menyebabkan timbulnya perasaan komitmen dan kepuasan pada pelanggan akan menghasilkan nilai sosial yang lebih tinggi.Kata kunci : Frequent Flyer Program, Manajemen Relasional Konsumen, Program Loyalitas, Kualitas Hubungan, Nilai Relasional 
Pemodelan kapabilitas organisasi terhadap kinerja ditinjau dari faktor kepemimpinan-budaya organisasi-perilaku politik dalam organisasi- studi kasus pada kelompok perkebunan kelapa sawit negara dan kelompok perkebunan kelapa sawit swasta Bangun, Yuni Ros; Mangkuprawira, Sjafri; Saefuddin, Asep; Djohar, Setiadi
Jurnal Manajemen Teknologi Vol 9, No 3 2010
Publisher : SBM ITB

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Organizational Capability is considered to be one of the most important issues in strategic management and human capital literature. Organizational Capability can be understood as the all elements that work efficiently and effectively to help organization create its strategy that fits to its industry level of turbulence and to achieve company performance.  Previous research  confirmed the identification  of nine (9) elements as organizational capability. These are speed innovation, customer connectivity, seeks related change,  strategic  responsiveness,  international working  environment,  ready  to  strategic  alliances, efficiency  and  talent. Research  confirmed  that Organizational Capabilities  have  positive  impact  to Organizational Performance. Research shows the connection between the three variables –Leadership –Organizational Culture and Political Behavior in creating Organizational Capability and its impact to Organizational Performance. Structural Equation modeling shows that Leadership and Organizational Culture do not have direct relationship with Organizational Performance, however both have positive relationship  with  Organizational  Capability.  Organizational  Performance  was  directly  influenced positively by Organizational Capability and negatively impacted by Organizational Politics. Leadership positively impact Organizational Capability and Organizational Culture, however leadership negatively impact Organizational Politics.Keywords: Strategic Management,Organizational Capability,Strategic Leadership, Culture,Organizatinal Politics,Government Owned Companies
PATOGENESIS HAWAR DAUN BIBIT PINUS MERKUSII YANG DISEBABKAN OLEH PESTALOTIA THEAE DI PESEMAIAN ., Sutarman; Hadi, Soetrisno; Suryani, Ani; ., Achmad; Saefuddin, Asep
JURNAL HAMA DAN PENYAKIT TUMBUHAN TROPIKA Vol 4, No 1 (2004): Maret, Jurnal Hama dan Penyakit Tumbuhan Tropika
Publisher : Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (2078.719 KB) | DOI: 10.23960/j.hptt.1432-41

Abstract

Pathogenesis of Needle Blight of Pinus merkusii Seedlings Incited by Pestalotia theae in The Nunery. The objectives of theiudy were to clarify the mechanism by which Pestalotia theae  incites the disease and the defense mechanism of the pine seedling  against the attack by the pathogen. The germination tube,2.9 µm in diameter, produced by the germinating conidiospore penetrated the leaf cells via the stomata, which were wider in diameter. The pathogen was able to produce pectinolytic and cellulolytic enzymes required for the degrading of the host cell wall components. The epidermis was covered-by a thick cuticulae layer. The activity of the peroxidase reduced in the cotyledon, the primary leaf and in the secondary leaf decreased, when the seedlings were 1-2,2-3, and >3 month old.
The Impact of Quality of Education and Higher Education on Economic Growth Arman, Arman; Purwandaya, Budhi; Saefuddin, Asep
Journal of Economic Education Vol 9 No 1 (2020): June 2020
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/jeec.v9i1.36774

Abstract

Education is the basic capital to create quality economic growth. Skillful and competitive human resources are a source of basic capital to create religious industrial technological innovation in order to support quality economic growth. This study aims to (1) analyze the relationship between education and growth in Indonesia and (2) compile a formulation of education policy as an important driving factor in long-term growth. The observation units analyzed were 33 provinces in Indonesia in the period 2013-2015. The data is then analyzed using the Data Analysis Panel approach. The results showed that the level of prosperity and prosperity was positively correlated with regional economic growth. This shows that the more qualified human development and increasing prosperity, the better economic growth in the region. Furthermore, the better the quality of education, the better economic growth. This result is inversely proportional to the large number of universities where the number of tertiary institutions does not have an influence on regional economic growth. This shows that the number of universities does not have a positive effect if it is not balanced with the number of qualified lecturers.
Co-Authors . Marzuki . Sutriyati Achmad ACHMAD . Achmad Ramzy Tadjoedin adwendi, satria june Agus M Soleh Agus Mohamad Soleh Agustifa Zea Tazliqoh Ahmad A. Mattjik Ahmad Ansori Mattjik Aji H. Wigena Aji Hamim Wigena Aldi, Muhammad Nur Alif Supandi Alinda F. M. Zain Alkahfi, Cahya Ananda Shafira Anang Kurnia Andres Purmalino Ani Suryani Anik Djuraidah Arief Daryanto Arista Marlince Tamonob Arman Arman Arman Arman Arman Arman Arnita Arnita Azagi, Ilham Alifa Bagus Sartono Bambang Indriyanto Basita Ginting Budhi Purwandaya, Budhi Budi Marwoto Budi Susetyo Bunasor Sanim Cece Sumantri Chalid Talib Citra Jaya Daowen Zhang Dede Dirgahayu Domiri Dede Dirgahayu Domiri, Dede Dirgahayu Dewi Juliah Ratnaningsih Diah Krisnatuti Dian Handayani Dian Kusumaningrum Dian Kusumaningrum, Doni Suhartono Dudung Darusman Eka Intan Kumala Putri Embay Rohaeti Eminita, Viarti Enny Kristiani Enny Kristiani Erfiani Erfiani Erfiani Eri Purnomohadi Etih Sudarnika Etty Riani Euis Sunarti Eva Z Yusuf Fatah Sulaiman Fitrah Ernawati Frisca Rizki Ananda Fulazzaky, Tahira H. R. Eddie Gurnadi HAJRIAL ASWIDINNOOR Hanny Nurlatifah Harapin Hafid H. Hardiansyah . Hardinsyah Hari Wijayanto Hartoyo, harry Hasnataeni, Yunia Hendra Prasetya Hengki Muradi Heny Suwarsinah Hermanto Siregar Hidayat Syarief Hilman Dwi Anggana Husaini . I Made Sumertajaya I Wayan Mangku Ida Mariati Hutabarat Itasia Dina Sulvianti Jajang Jajang Jodi Vanden Eng Joko Affandi Joko Affandi JOKO SUTRISNO Joko Sutrisno Khairil Anwar Notodiputro Kristiani, Enny Kusman Sadik Lia Budimulyati Salman Lia Ratih Kusuma Dewi Lilik Noor Yuliati Lismayani Usman Lukmanul Hakim Lukmanul Hakim M. Yunus M. Yunus Mangara Tambunan Margono Slamet Marimin , Marimin Marimin Marizsa Herlina Marliati . Marliati Marliati Mirnawati Sudarwanto Muggy David Cristian Ginzel Muhammad Nur Aidi Muradi, Hengki Musa Hubeis mutiah, siti Ni Nyoman Sawitri Nimmi Zulbainarni Ningsih, Wiwik Andriyani Lestari Ninuk Purnaningsih Nirawita Untari Nunung Nuryartono Nuramaliyah, Nuramaliyah Nurlatifah, Hanny Nurul Hidayati Nusar Hajarisman Pang S. Asngari Pien Budiyanto Prabowo Tjitropranoto Pradina, Fathia Anggriani Priyadi Kardono Purnomohadi, Eri R. Ruswandi Rahmadi Sunoko Rahmadi Sunoko Ratna Megawangi Rimun Wibowo Ristu Haiban Hirzi, Ristu Rita Kusriastuti Rizal Syarief Rizal Syarief Rizka Rahmaida Ronny Rachman Noor Rudy Priyanto S. Damanhur, Didin Santun R.P. Sitorus SANTUN R.P. SITORUS Sarah Putri Sarsidi Sastrosumarjo Sausan Nisrina Setiadi Djohar Setiawan Setiawan Siti Sundari Sitti Nurhaliza Sjafri Mangkuprawira Sjafri Mangkuprawira Soedijanto Padmowihardjo Soekirman Soekirman Soetrisno Hadi Sony Sunaryo Sri Yusnita Burhan Suhartono . Suhartono . Sumardjo Sumarjo Gatot Irianto Sumartono Sumartono Sutarman Sutarman . Suwarsinah, Heny Syafri Mangkuprawira Syafri Mangkuprawira Syarifah Iis Aisyah TADJOEDIN, ACHMAD RAMZY Tagor Alamsyah Harahap Talib, Chalid Tati Rajati Tati Suprapti Tiyas Yulita triguna, gunadi Ujang Sumarwan Umi Cahyaningsih Upik Kesumawati Hadi Utami Dyah Syafitri Wahida Ainun Mumtaza William A. Hawley Wiwik Andriyani Lestari Ningsih Yani Nurhadryani Yekti Widyaningsih Yenni Angraini Yudhistira Arie Wijaya Yuni Ros Bangun Yusuf, Eva Z Zinggara hidayat