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All Journal Gaung Informatika JIKI Jurnal Ilmiah Edunomika (JIE) Budimas : Jurnal Pengabdian Masyarakat Jurnal Riset Rumpun Ilmu Teknik (JURRITEK) Jurnal Teknik Mesin, Industri, Elektro dan Informatika Nusantara Journal of Multidisciplinary Science Inovasi Kesehatan Global Kajian Ekonomi dan Akuntansi Terapan Manufaktur: Publikasi Sub Rumpun Ilmu Keteknikan Industri Jupiter: Publikasi Ilmu Keteknikan Industri, Teknik Elektro dan Informatika Venus: Jurnal Publikasi Rumpun Ilmu Teknik International Journal of Educational Research Solusi Bersama : Jurnal Pengabdian Dan Kesejahteraan Masyarakat AT-TAKLIM: Jurnal Pendidikan Multidisiplin International Journal of Economics and Management Research
Yunita Primasanti
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Pengaruh Work-Life Balance Terhadap Burnout Dengan Self-Efficacy Sebagai Variabel Moderasi Pada Karyawan PT Nusatama Sejahtera Abadi Fortmonty Yusmanda Putri; Yunita Primasanti; Erna Indriastiningsih
Nusantara Journal of Multidisciplinary Science Vol. 3 No. 1 (2025): NJMS - Agustus 2025
Publisher : PT. Inovasi Teknologi Komputer

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Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh work-life balance terhadap burnout, serta menguji peran self-efficacy sebagai variabel moderasi. Penelitian menggunakan pendekatan kuantitatif dengan metode analisis regresi moderasi (Moderated Regression Analysis/MRA). Data dikumpulkan melalui penyebaran kuesioner kepada 99 responden yang merupakan karyawan tetap di PT Nusatama Sejahtera Abadi. Hasil penelitian menunjukkan bahwa work-life balance berpengaruh negatif dan signifikan terhadap burnout, dengan koefisien regresi -0,557 dan signifikansi 0,000. Artinya, semakin seimbang kehidupan kerja dan pribadi, semakin rendah tingkat burnout karyawan. Selain itu, self-efficacy terbukti memoderasi hubungan tersebut secara signifikan (koefisien interaksi -1,695; signifikansi 0,000). Namun, arah negatif menunjukkan bahwa self-efficacy memperlemah pengaruh work-life balance terhadap burnout. Karyawan dengan self-efficacy tinggi cenderung tetap mampu mengelola tekanan kerja meskipun work-life balance mereka tidak optimal. Temuan ini menekankan pentingnya program penguatan self-efficacy seperti pelatihan, coaching, dan dukungan psikologis di lingkungan kerja.
Penerapan Metode Statistical Process Control terhadap Kualitas Benang 40 CD KNB Pada Proses Warping di Perusahaan PC GKBI Dzul Arnendy Muhammad; Yunita Primasanti; Erna Indriastiningsih
Manufaktur: Publikasi Sub Rumpun Ilmu Keteknikan Industri Vol. 3 No. 3 (2025): Manufaktur : Publikasi Sub Rumpun Ilmu Keteknikan Industri
Publisher : Asosiasi Riset Ilmu Teknik Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/manufaktur.v3i3.1028

Abstract

In the textile industry, quality control is a crucial aspect to ensure the stability and consistency of production results. One of the important stages in yarn production is the warping process, which has a significant influence on the quality in the subsequent process. This study aims to apply the Statistical Process Control (SPC) method to assess the quality of 40 CD KNB yarn in the warping process in the GKBI PC company, Preparation Department, and determine whether the process is already in a controlled condition. Currently, the average quality and amount of monthly yarn production show fluctuations with a downward trend of 1.64 per 5,000,000 meters in the period February–July 2024. This figure is below the company's daily production target of 1.00 per 5,000,000 meters, so the target has not been achieved. This discrepancy indicates the need for a more systematic evaluation and improvement of the quality control system. Based on the analysis of the X-Bar control chart in January 2025, two data points were found outside the control limits (UCL = 176.8; LCL = -29.5; average = 73.6), ie on January 4 and 20. The main cause of such uncontrollability is the weak yarn that comes from the rewinding process. Check sheet analysis and Pareto diagram shows that the most common factors causing thread breakage are weak threads. Furthermore, through the cause-and-effect diagram (fishbone diagram), it was identified that the factors that cause thread breakage come from four categories: human (HR), material (raw material), environment, and machine. Of the four factors, human resources and material aspects are the biggest contributors to influence. Therefore, it is recommended that quality control at PC GKBI be strengthened through training and counseling programs to employees, in order to improve skills and awareness of the importance of quality. This step is expected to reduce the rate of yarn breakage, maintain the stability of the production process, and ensure consistent achievement of company targets.
Pengukuran Beban Kerja Fisik dan Mental Operator Quality Control Kain Rajut di PT XYZ Dengan Metode Nasa TLX dan Work Load Analysis Danu Adi Saputro; Anita Oktaviana Trisna Devi; Yunita Primasanti
Inovasi Kesehatan Global Vol. 2 No. 4 (2025): November: Inovasi Kesehatan Global
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/ikg.v2i4.2332

Abstract

Each employee is assigned a specific workload, and each employee's workload must be appropriate and balanced with the physical and mental abilities of the worker receiving the workload. This study aims to determine the extent of the physical and mental workload of knitted fabric Quality Control (QC) operators at PT XYZ. Physical workload was measured using the Work Load Analysis (WLA) method, and mental workload was measured using the NASA Task Load Index (NASA TLX). The measurements show that the QC operators' physical workload reached 141.03%, placing them in the Overload category. Meanwhile, the mental workload measurement shows an average score of 70.22, categorizing them as high. Based on these results, several workload balancing efforts can be implemented. Physical workload balancing can be achieved by reducing the amount of work to be completed and adding one more member to the QC team. Meanwhile, mental workload balancing can be achieved by rewarding operators who successfully complete large quantities of fabric quality control work, and retraining them every six months is necessary.
Analisis Human Error pada Proses Benang Open End di PT. Lotus Indah Textile Industries Rita Nurul Andita Putri; Anita Oktaviana Trisna Devi; Yunita Primasanti
Jupiter: Publikasi Ilmu Keteknikan Industri, Teknik Elektro dan Informatika Vol. 3 No. 5 (2025): September : Publikasi Ilmu Keteknikan Industri, Teknik Elektro dan Informatika
Publisher : Asosiasi Riset Ilmu Teknik Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jupiter.v3i5.1068

Abstract

PT. Lotus Indah Textile Industries, a manufacturing company in the open-end yarn spinning sector, faces significant issues related to defective products in its production process. This study aims to identify the level of human error among open-end machine operators and analyze the root causes of these errors. The methods employed include the Human Error Assessment and Reduction Technique (HEART) to calculate the Human Error Probability (HEP), as well as Root Cause Analysis (RCA) with the 5 Whys approach to identify the root problems. Data were collected through observation, interviews, and questionnaires during the period of May to June 2025. The results indicate that the activity of "pushing the full yarn so that it detaches from the holder and moves to the conveyor with the right hand" had the highest HEP value of 0.281996. The main root causes of human error include a lack of focus and accuracy among operators, rushing while working, limited experience, and insufficient training and periodic evaluations of employee effectiveness by the company. The impact of these errors results in defective products such as dirty yarn and rolls that do not meet standards. As an improvement recommendation, the company is advised to conduct periodic evaluations of operator effectiveness after training to enhance productivity and provide feedback, as well as to establish clear procedures for the doffing process of yarn on open-end machines to reduce errors. This study is expected to assist the company in improving operator performance, reducing human error rates, and minimizing defective products.
RM TAWAKAL CUSTOMER SATISFACTION ANALYSIS USING CSI AND IPA METHODS Alvin Aprillia; Yunita Primasanti; Erna Indriastiningsih
International Journal of Economics and Management Research Vol. 1 No. 2 (2022): August: International Journal of Economics and Management Research
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/ijemr.v1i2.28

Abstract

Apart from clothing and shelter, food is a basic human need. No wonder the culinary industry is growing rapidly in various cities in Indonesia. One of them is in Klaten, Central Java. An example of a restaurant business (RM) in Klaten is RM Tawakal Haji Rofi`atun. RM Tawakal is located in Popongan Hamlet, RT03, RW03, Tegalgondo, Wonosari, Klaten. Maintaining customer satisfaction requires quality control to meet customer needs and satisfaction.The purpose of this study was to determine customer satisfaction with the service quality of RM Tawakal. Respondents of this survey are RM Tawakal clients and surveyed data collection / surveyed. Data processing is based on the Customer Statistics Index (CSI) and Importance Performance Analysis (IPA). According to the survey, the final result of the calculation of the Customer Statistics Index (CSI) is 80.01%, and consumers are satisfied with the services provided, but not optimally. When tested using the Severity Performance Analysis (IPA) method,quadrant A contains six attributes. That is, there are six attributes whose service has not been maximized, and restaurants need to improve service.    
Pendampingan Terpadu Pengrajin Lurik Kecamatan Cawas dalam Pengembangan Produk, Identitas Visual, dan Digitalisasi Pemasaran Yunita Primasanti; Lukitasari, Evelyne Henny; Farid Fitriyadi
BUDIMAS : JURNAL PENGABDIAN MASYARAKAT Vol. 7 No. 3 (2025): BUDIMAS : Jurnal Pengabdian Masyarakat
Publisher : LPPM ITB AAS Indonesia Surakarta

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Abstract

Kegiatan pengabdian kepada masyarakat ini dilatarbelakangi oleh rendahnya tingkat pengenalan dan daya saing lurik khas Kecamatan Cawas akibat keterbatasan efisiensi proses produksi, belum adanya identitas visual yang kuat, serta minimnya pemanfaatan teknologi digital dalam pemasaran. Tujuan kegiatan ini adalah meningkatkan nilai tambah dan daya saing tunik lokal melalui pendampingan terpadu yang mengintegrasikan keilmuan Teknik Industri, Desain Komunikasi Visual, dan Informatika. Metode yang digunakan meliputi pemetaan proses produksi dan perbaikan alur kerja pengrajin, perancangan identitas visual produk (logo, kemasan, dan materi promosi), serta pengembangan dan pelatihan penggunaan media pemasaran digital berbasis web dan media sosial. Pendampingan dilakukan secara partisipatif melalui pelatihan, praktik langsung, dan evaluasi berkala bersama mitra pengrajin. Hasil kegiatan menunjukkan peningkatan efisiensi proses produksi, terbentuknya identitas visual lunik khas Kecamatan Tawas yang konsisten dan mudah dikenali, serta meningkatnya jangkauan pemasaran dan minat konsumen melalui kanal digital, sehingga berkontribusi pada penguatan ekonomi kreatif dan keberlanjutan usaha pengrajin lokal.
PENERAPAN SIX SIGMA DALAM UPAYA PENURUAN ADUAN BRT TRANS JATENG KORIDOR 7 Yunita Primasanti; Bekti Nugrahadi; Indah Wahyu
JURNAL ILMIAH EDUNOMIKA Vol. 9 No. 4 (2025): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v9i4.18790

Abstract

Improving the quality of public transportation services is a crucial factor in maintaining public satisfaction and trust. Trans Jateng's BRT, particularly on corridor 7, continues to face challenges in the form of a high number of passenger complaints related to delays, comfort, and other operational aspects. This study aims to apply a Six Sigma approach to reduce the number of complaints while improving service quality. The research methodology uses the DMAIC (Define, Measure, Analyze, Improve, Control) framework, collecting data through passenger complaint documentation, field observations, and interviews with management and operators. The results indicate that the highest complaint categories relate to punctuality and fleet condition, with an initial sigma value at a low level. Through root cause analysis, improvement priorities were established, including improving fleet maintenance schedules, bus crew training, and optimizing the trip monitoring system. The implementation of corrective actions significantly reduced the number of complaints during the trial period, resulting in an improvement in the sigma level. This study's contribution lies in the systematic application of Six Sigma in the public transportation sector, a rarely studied area, and provides practical recommendations for Trans Jateng BRT management in sustainably managing service quality. The conclusion of this study is that Six Sigma is proven to be effective as a quality management method to reduce customer complaints and increase the reliability of bus rapid transit services. Improving the quality of public transportation services is a crucial factor in maintaining public satisfaction and trust. Trans Jateng's BRT, particularly on corridor 7, continues to face challenges in the form of a high number of passenger complaints related to delays, comfort, and other operational aspects. This study aims to apply a Six Sigma approach to reduce the number of complaints while improving service quality. The research methodology uses the DMAIC (Define, Measure, Analyze, Improve, Control) framework, collecting data through passenger complaint documentation, field observations, and interviews with management and operators. The results indicate that the highest complaint categories relate to punctuality and fleet condition, with an initial sigma value at a low level. Through root cause analysis, improvement priorities were established, including improving fleet maintenance schedules, bus crew training, and optimizing the trip monitoring system. The implementation of corrective actions significantly reduced the number of complaints during the trial period, resulting in an improvement in the sigma level. This study's contribution lies in the systematic application of Six Sigma in the public transportation sector, a rarely studied area, and provides practical recommendations for Trans Jateng BRT management in sustainably managing service quality. The conclusion of this study is that Six Sigma is proven to be effective as a quality management method to reduce customer complaints and increase the reliability of bus rapid transit services.
Analisis Peramalan Penjualan Dan Pengendalian Persediaan Bubuk Ice Cream Terhadap Pencapaian Laba Pada Toko X Rizna Nur Azizah; Erna Indriastiningsih; Yunita Primasanti
Nusantara Journal of Multidisciplinary Science Vol. 3 No. 6 (2026): NJMS - Januari 2026
Publisher : PT. Inovasi Teknologi Komputer

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Abstract

Penelitian ini bertujuan untuk menentukan metode peramalan penjualan yang paling tepat dan teknik pengendalian bubuk ice cream yang optimal guna mengurangi biaya dan meningkatkan keuntungan. Metodologi yang digunakan adalah pendekatan kuantitatif dengan membandingkan beberapa metode peramalan, yaitu Moving Average, Exponential Smoothing, Exponential Smoothing With Trend, Trend Analysis, serta penggunaan metode Economic Order Quantity (EOQ) untuk manajemen persediaan. Pengolahan data peramalan menggunakan software QM for Windows V5. Hasil penelitian menunjukkan bahwa metode peramalan terbaik untuk toko X adalah menggunkan metode Exponential Smoothing With Trend (alpha=0,9 dan beta=0,1) dengan nilai akurasi MAPE sebesar 18,28% untuk produk cone dan 16,64% untuk sundae, yang dikategorikan dalam tingkat akurasi "Baik". Analisis pengendalian persediaan menggunakan metode EOQ menghasilkan kuantitas pemesanan optimal sebesar 72,48 kg dengan frekuensi pemesanan sebanyak 29 kali per periode. Penerapan metode ini terbukti efisien karena mampu mengurangi biaya persediaan sebesar Rp 675.159,63 untuk setiap kali pesan dibandingkan dengan kebijakan toko sebelumnya. Kesimpulan dari penelitian ini adalah bahwa integrasi antara peramalan yang akurat dan pengendalian persediaan yang sistematis memberikan dampak positif yang signifikan terhadap pencapaian laba melalui efisiensi biaya operasional.
PENGGUNAAN SIX SIGMA SEBAGAI PENGENDALIAN KUALITAS BENANG CACAT HASIL PRODUKSI MESIN RING FRAME DI PT XYZ Otniel Adam Putra Tamason; Anita Oktaviana Trisna Devi; Yunita Primasanti
AT-TAKLIM: Jurnal Pendidikan Multidisiplin Vol. 3 No. 3 (2026): At-Taklim: Jurnal Pendidikan Multidisiplin (Maret 2026)
Publisher : PT. Hasba Edukasi Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71282/at-taklim.v3i3.1778

Abstract

Penelitian ini dilatarbelakangi oleh tingginya tingkat kecacatan benang pada mesin ring frame di PT XYZ yang mencapai rata-rata 3,6% per tahun, melampaui ambang batas toleransi perusahaan sebesar 0,18%. Upaya pengendalian melalui preventive maintenance yang telah dilakukan sebelumnya dinilai belum efektif karena ketidakteraturan jadwal yang menghambat target produksi. Penelitian ini bertujuan untuk menemukan strategi pengendalian kualitas yang efektif menggunakan pendekatan Six Sigma dengan siklus DMAIC (Define, Measure, Analyze, Improve, Control).Kajian pustaka dalam penelitian ini mencakup teori pengendalian kualitas, manajemen kualitas, serta instrumen statistik seperti Diagram Pareto, Fishbone Diagram, Fault Tree Analysis (FTA), dan P-Chart. Data dikumpulkan melalui observasi langsung di lapangan, dokumentasi produksi periode Agustus 2024 hingga Juli 2025, serta wawancara mendalam dengan pihak manajemen dan kepala bagian teknis.Hasil pengukuran menunjukkan nilai DPMO sebesar 758,84 dengan tingkat kualitas 4,75 sigma. Analisis menggunakan Diagram Pareto dan Fishbone mengidentifikasi empat jenis cacat utama: gulungan jelek (48%), ne out standar (27%), IPI tinggi (19%), dan slub (6%). Akar penyebab masalah ditemukan pada sistem penjadwalan pemeliharaan yang tidak tertulis dan kurangnya koordinasi komunikasi internal. Implementasi perbaikan berupa penyusunan SOP alur komunikasi dan jadwal preventive maintenance terstruktur berhasil menurunkan tingkat kecacatan sebesar 2,65%, dari semula 3,64% menjadi 0,99%. Kesimpulan penelitian menunjukkan bahwa standarisasi sistem penjadwalan dan pengawasan ketat melalui form checklist efektif meningkatkan kualitas produk benang secara signifikan.
Co-Authors Agung Widiyanto Fajar Sutrisno Alvin Aprillia Anang Novida Harinurdin Andromedha Wiratama Anindya Manggar Iwarani Anita Oktaviana Trisna Anita Oktaviana Trisna Devi Aulia Nur Afifah Bayudi Marta Bekti Nugrahadi Danu Adi Saputro Darsini Darsini Dora Virma Yolanda Gultom Dzul Arnendy Muhammad Erna Indtriastiningsi Evelyn Henny Lukitasari Evelyne Henny Lukitasari Fitriyadi, Farid Fortmonty Yusmanda Putri Galih Oktavian Ika Anjarsari Ina Triweni Indah Wahyu Indriastiningsih, Erna Maulana Firmansyah Muh. Dawami Sholichin Otniel Adam Putra Tamason Raditya Azis Restu Nawaf Bayu Ilham Rita Nurul Andita Putri Rizna Nur Azizah Saroafifa Indriani Sekar Ayu Kartikaning Bonde Silfiati Rohmah Zia Ulhaq