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All Journal Jurnal Mirai Management Indonesian Journal of Information System Jurnal Ilmu Manajemen dan Akuntansi Terapan Jurnal MEBIS (Manajemen dan Bisnis) Teknika Komatika: Jurnal Pengabdian Kepada Masyarakat Jurnal Manajemen dan Budaya Konstelasi: Konvergensi Teknologi dan Sistem Informasi Neraca Manajemen, Akuntansi, dan Ekonomi Menawan : Jurnal Riset dan Publikasi Ilmu Ekonomi Jurnal Bisnis, Ekonomi Syariah dan Pajak Jurnal Manajemen, Bisnis dan Kewirausahaan
Aribowo, Handy
STIE IBMT Surabaya
Religion Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Languange, Linguistic, Communication & Media Social Sciences

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Pengaruh Kecerdasan Intelektual, Kecerdasan Emosional, Kecerdasan Spiritual Terhadap Kinerja Karyawan pada CV Polaris Surabaya Dita Nanda Pratiwi; Handy Aribowo
Jurnal Manajemen, Bisnis dan Kewirausahaan Vol. 5 No. 2 (2025): Agustus : Jurnal Manajemen, Bisnis dan Kewirausahaan (JUMBIKU)
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jumbiku.v5i2.5866

Abstract

This study aims to analyze the influence of intellectual intelligence, emotional intelligence, and spiritual intelligence on employee performance at CV Polaris Surabaya. The research background is based on the importance of human resources as a strategic asset of the company that plays a role in planning, implementing, and controlling the achievement of organizational goals. The research method used is a quantitative approach with a correlational design. Data was collected through the distribution of questionnaires and direct observation of employee work activities. The research population includes all employees of CV Polaris Surabaya, with a sample of 100 respondents determined through the saturated sample technique. Data analysis was carried out to test the influence of each variable partially or simultaneously on employee performance. The results of the study show that intellectual intelligence, emotional intelligence, and spiritual intelligence partially have a positive and significant influence on employee performance. Simultaneously, these three variables make a significant contribution to improving individual performance in the organization. These findings indicate that the integrated development of the intellectual, emotional, and spiritual aspects of employees can be an effective strategy in improving productivity and work quality. This research provides practical implications for human resource management to design holistic employee development programs, as well as the basis for further research in the field of work psychology and organizational management.
Penyusunan dan Pendampingan Standar Operasional Prosedur (SOP) Bank Sampah Pada TPST Pokmas Berbek Makmur di Desa Berbek Kecamatan Waru Kabupaten Sidoarjo Handy Aribowo; Ilyas Indra Damarjati; Efrizar Sunni; Siti Aisah; Aris Adi Leksono
Komatika: Jurnal Pengabdian Kepada Masyarakat Vol. 5 No. 2 (2025): November 2025
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Institut Informatika Indonesia Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34148/komatika.v5i2.1455

Abstract

Pengelolaan sampah berbasis masyarakat melalui bank sampah menjadi strategi untuk mengurangi beban Tempat Pembuangan Akhir (TPA) sekaligus meningkatkan nilai ekonomi sampah. Namun, efektivitas operasional bank sampah sering terkendala oleh belum tersedianya Standar Operasional Prosedur (SOP) yang terdokumentasi secara sistematis. Kegiatan ini bertujuan menyusun dan mendampingi penerapan SOP Bank Sampah pada TPST Pokmas Berbek Makmur, Desa Berbek, Kecamatan Waru, Kabupaten Sidoarjo, guna meningkatkan kualitas tata kelola operasional. Metode yang digunakan adalah pendekatan kualitatif–partisipatif melalui model sosialisasi dan pendampingan. Tahapan kegiatan meliputi survei lokasi, analisis hasil survei, penyusunan SOP secara partisipatif, sosialisasi melalui workshop, serta pendampingan dan monitoring selama satu bulan. Data diperoleh melalui observasi, wawancara, dokumentasi, dan evaluasi implementasi SOP. Hasil menunjukkan bahwa sebelum intervensi operasional masih berbasis kebiasaan. Setelah pendampingan, terjadi peningkatan keteraturan alur kerja, kejelasan pembagian tugas, konsistensi pencatatan, serta kesadaran terhadap pentingnya prosedur kerja. SOP berfungsi sebagai pedoman teknis sekaligus memperkuat kelembagaan, transparansi, dan keberlanjutan pengelolaan sampah berbasis komunitas.  
Meningkatkan Produktivitas Kerja melalui Pelatihan di Luar Ruangan di Lokasi Pembuangan Sampah Terpadu (TPST) Kelompok Masyarakat Berbek Makmur Ilyas Indra; Siti Aisah; Efrizar Sunni; Handy Aribowo; Aris Adi Leksono
Komatika: Jurnal Pengabdian Kepada Masyarakat Vol. 6 No. 1 (2026): May 2026
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Institut Informatika Indonesia Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34148/komatika.v6i1.1521

Abstract

Work productivity is a crucial factor in improving organizational effectiveness, including at the Berbek Makmur Community Empowerment Centre (TPST Pokmas Berbek Makmur). Issues include suboptimal teamwork, work culture, and inter-personnel coordination. This community service activity aims to improve work productivity through outbound training. Implementation methods include field surveys, Training Needs Analysis (TNA), material dissemination, experiential learning-based outbound training, and evaluation through observation, reflective discussions, and questionnaires. The results of the activity indicate an increase in participants' understanding of teamwork, communication, work culture, and work productivity. Participants also demonstrated improved coordination, leadership, problem-solving, and collaboration skills during the training. The evaluation showed a positive response to the experiential learning method, which was deemed effective in increasing motivation and work skills. Thus, outbound training is an effective method for strengthening teamwork, building a work culture, and increasing work productivity at the Berbek Makmur Community Empowerment Centre (TPST Pokmas Berbek Makmur).
Peran Budaya Konsumen Sebagai Variabel Moderasi Terhadap Pengaruh Service Quality terhadap Customer Loyalty pada Produk Herbal di Surabaya Helfi Alfionita; Handy Aribowo
Jurnal Manajemen dan Budaya Vol 6 No 2 (2026): Jurnal Manajemen dan Budaya (On Progres)
Publisher : STAI Darul Kamal NW Kembang Kerang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51700/manajemen.v6i2.1731

Abstract

This study aims to examine the influence of service quality on customer loyalty, with consumer culture serving as a mediating variable, within the context of herbal products in Surabaya. A quantitative approach was employed using a survey method with a 1–4 Likert scale questionnaire distributed to 110 respondents selected via purposive sampling. Data analysis was conducted using Structural Equation Modeling (SEM). The results indicate that service quality has a positive and significant influence on customer loyalty. Furthermore, consumer culture was found to mediate this relationship by strengthening the impact of service quality on customer loyalty. These findings demonstrate that cultural aspects play a crucial role in shaping loyal consumer behavior, particularly regarding herbal products, which are closely linked to traditional values. The study's implications highlight the importance of enhancing service quality and understanding consumer culture to foster sustainable customer loyalty.
Co-Authors Ageng Pratiwi Alexander Wirapraja Alexander Wirapraja Anis Fitriyasari Antania Octavira Aris Adi Leksono Auliatus Sholihah Ayu Nata Utara Cantika Lisdiyawati DEDY HARIYANTO Denisya Ayu Purwanti Diah Ayu Sekarnadi Dimas Ramadhan Fitriadi Dita Nanda Pratiwi Eddy Triswanto Setyoadi Efrizar Sunni Eliana Alfisya Erlina Erlina Fatika Putri Romadini Firda Nikmatul Auliya Fitraningrum, Nugraini Hafsari, Putri Riskia Aisyah Helfi Alfionita Ilyas Indra Ilyas Indra Damarjati Indah Rachmawati Iswati Iswati Juliadi Purnomo Mona Juniata Susanto Nira Evika Febryana Nisa Triya Lolita Novi Tri Hariyanti Ony Kurniawati Putra, Yudithia Dian Rifkiyah Hikmah Rosyadah Rosalifya Zuroidha Siti Aisah Siti Islamiyah Sulasmi Indah Lestari Wahyu Dwi Pamilih