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All Journal Jurnal Teknoin Matematika: Jurnal Teori dan Terapan Jurnal Riset Teknik Industri Bandung Conference Series: Industrial Engineering Science
Rakhmat Ceha
Prodi Teknik Industri, Fakultas Teknik, Universitas Islam Bandung
Control & Systems Engineering Decision Sciences, Operations Research & Management Education Engineering Industrial & Manufacturing Engineering Mathematics Mechanical Engineering

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Penerapan Model Supply Chain 4.0 Scorecard di MIKHA Coffee Shop Bandung Ilham Ramadhani Hasibuan; Rakhmat Ceha; Luthfi Nurwandi
Jurnal Riset Teknik Industri Volume 3, No. 2, Desember 2023, Jurnal Riset Teknik Industri (JRTI)
Publisher : UPT Publikasi Ilmiah Unisba

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/jrti.v3i2.2851

Abstract

Abstract. The purpose of this study was to measure performance of MIKHA Coffee Shop Bandung using Supply Chain 4.0 Scorecard model. The number of samples taken were two experts, which were the owner and manager, five suppliers and 59 consumers of MIKHA Coffee Shop. Data collection was carried out by distributing questionnaires and interviews. The data from the distribution of expert questionnaires was processed using an analytical hierarchy process (AHP) to determine the performance weight values of each hierarchy, meanwhile the data from the distribution of supplier and consumer’s questionnaires determined the rating values. The weight value generated from the analytical hierarchy process (AHP) was multiplied by the rating value to obtain the score. The score value was compiled into a strengths, weaknesses, opportunities and threats (SWOT) analysis diagram to discover the position of each variable, sub-variable and key performance indicator (KPI). The result of the strengths, weaknesses, opportunities and threats (SWOT) analysis diagram based on the level 1 SWOT analysis map was concluded that the financial variable has the highest score and the customer variable obtained the lowest score. The SWOT analysis map level 2 sub-variable customer satisfaction obtained the highest score, meanwhile the infrastructure adequacy for the new technology level obtained the lowest score. The SWOT analysis map level 3 integrated system of KPI obtained the highest score and new information system integration has the lowest score. Abstrak. Tujuan penelitian ini adalah untuk mengukur kinerja di MIKHA Coffee Shop Bandung dengan model Supply Chain 4.0 Scorecard. Jumlah sample yang diambil sebanyak 2 para pakar yaitu owner dan mangaer, 5 supplier dan 59 konsumen MIKHA Coffee Shop, pengumpulan data dilakukan melalui penyebaran kuesioner dan wawancara. Data hasil penyebaran kuesioner pakar diolah menggunakan analitycal hierarchy process (AHP) untuk menentukan nilai bobot kinerja masing-masing hirarki sedangkan data hasil penyebaran kuesioner supplier dan konsumen untuk menentukan nilai rating. Nilai bobot yang dihasilkan dari analitycal hierarchy process (AHP) dikalikan nilai rating untuk mendapatkan nilai skor. Nilai skor selanjutnya dibuatkan diagram analisis strengths weaknesses opportunities and threats (SWOT) untuk mengetahui dimana posisi dari pada masing-masing variabel, sub variabel dan key performance indicator (KPI). Hasil diagram analisis strengths weaknesses opportunities and threats (SWOT) berdasarkan peta analisis SWOT level 1 dapat disimpulkan variabel keuangan memiliki skor tertinggi dan variabel pelanggan dengan skor terendah. Peta analisis SWOT level 2 sub variabel kepuasan pelanggan memiliki skor tertinggi dan kecukupan infrastruktur untuk tingkat teknologi baru memiliki skor terendah. Peta analisis SWOT level 3 KPI sistem yang terintegrasi memiliki skor tertinggi dan integrasi sistem informasi baru memiliki skor terendah. Kata Kunci: Supply Chain 4.0 Scorecard, Kinerja, Rantai Pasok, Supplier, Produsen, Konsumen, AHP, SWOT.
Perbaikan Kinerja Pengadaan Material Perusahaan dengan Mengggunakan Pendekatan Supply Chain Operation Reference (SCOR) dan Lean Supply Chain Alif Abi Hanif; Rakhmat Ceha; Chaznin R. Muhammad
Bandung Conference Series: Industrial Engineering Science Vol. 4 No. 1 (2024): Bandung Conference Series: Industrial Engineering Science
Publisher : UNISBA Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/bcsies.v4i1.10288

Abstract

Abstract. PT IMP is a company engaged in the production of metal frames located in Cikarang and is committed to producing the best quality products with national standards, in the right amount and time. In fact, there are still some obstacles in the material procurement process such as difficulties in selecting suppliers that match the criteria, delays in the arrival of raw materials which result in obstruction of the production process and product distribution until the ToP cannot be met. An evaluation of the company's ongoing material procurement performance is needed. This research measures the company's performance using the Supply Chain Operation Reference (SCOR) Model, which divides supply chain activities into five core processes, namely plan, source, make, deliver and return. Each process consists of 3 levels. The mapped SCOR model consists of 5 core processes at level 1, 17 performance matrices at level 2, and 25 KPIs at level 3. SCOR model performance weighting is carried out using supporting methods, namely the Analytical Hierarchy Process (AHP) method and normalization. The overall SCOR performance value measurement result is 61.51. Based on the company's performance indicator monitoring system, the performance value currently achieved is in the average category, because it is in the value range of 50-70. Therefore, improvements need to be made to improve the current material procurement performance value. Proposed improvements are made in the form of proposed strategies based on 25 KPIs that affect the achievement of material procurement performance values. The proposed improvement strategy is designed based on Lean Supply Chain principles, through the application of Gemba Kaizen which consists of 14 proposed strategies. Abstrak. PT. IMP merupakan perusahaan yang bergerak di bidang produksi rangka metal yang berada di Cikarang dan berkomitmen untuk menghasilkan produk dengan kualitas terbaik berstandar nasional, dalam jumlah dan waktu yang tepat. Kenyataannya masih terjadi beberapa kendala pada proses pengadaan materialnya seperti kesulitan dalam memilih supplier yang sesuai dengan kriteria, keterlambatan datangnya bahan baku yang berakibat terhambatnya proses produksi dan distribusi produk sampai dengan ToP yang tidak dapat terpenuhi. Diperlukan evaluasi kinerja pengadaan material perusahaan yang sedang berjalan. Penelitian ini mengukur kinerja perusahaan dengan menggunakan Model Supply Chain Operation Reference (SCOR), yang membagi aktivitas rantai pasok kedalam lima proses inti, yaitu plan, source, make, delivery dan return. Masing-masing proses terdiri atas 3 level. Model SCOR yang dipetakan terdiri dari 5 proses inti pada level 1, 17 matriks kinerja pada level 2, dan 25 KPI pada level 3. Pembobotan kinerja model SCOR dilakukan menggunkan metode pendukung, yaitu metode Analytical Hierarchy Process (AHP) dan normalisasi. Hasil pengukuran nilai kinerja SCOR secara keseluruhan adalah 61,51. Berdasarkan sistem monitoring indikator kinerja perusahaan, nilai kinerja yang dicapai saat ini berada pada kategori rata-rata, karena berada pada rentang nilai 50-70. Oleh karena itu, perlu dilakukan perbaikan untuk meningkatkan nilai kinerja pengadaan material saat ini. Usulan perbaikan dibuat dalam bentuk usulan strategi berdasarkan 25 KPI yang berpengaruh terhadap pencapaian nilai kinerja pengadaan material. Usulan strategi perbaikan dirancang berdasarkan prinsip Lean Supply Chain, melalui penerapan Gemba Kaizen yang terdiri dari 14 usulan strategi.
Usulan Perbaikan Rantai Pasok dengan Penerapan Metode Supply Chain Operation Reference (SCOR) 10070219036, RB. Bagus Bimantoro; Rakhmat Ceha; M Dzikron AM
Bandung Conference Series: Industrial Engineering Science Vol. 4 No. 1 (2024): Bandung Conference Series: Industrial Engineering Science
Publisher : UNISBA Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/bcsies.v4i1.10946

Abstract

Abstract. The market is filled with diverse customer needs and desires which can influence demand uncertainty. PT. Kramat Hidro Mandiri is the manufacturing company that implements a Make To Order (MTO) strategy. This company produces Sprinklers which function as watering tools for agricultural irrigation systems. Customer taking repeat order from Make To Order (MTO) based companies have the potential to lack thorough preparation if there is uncertainty in demand. The research objectives include identifying the current condition of supply chain flow, evaluating supply chain performance, analyzing the causes and consequences of not reached targets supply chain performance, and planning for improvement the supply chain system. The research variables studied are a set of Supply Chain Operation Reference (SCOR) method metrics and are codified in the form of list KPI (Key Performance Indicator). Data collection consists of Product Specifications, KPI Identification Data, KPI Validation Data, KPI Actual Measurement Data, and SCOR Metric Importance Data. The results of the research include identifying the current supply chain flow conditions where there are still inefficiencies because the testing process was carried out twice and the handling of product defects has not been procedurally effective. Supply chain performance measurements are carried out to obtain KPIs that do not reach targets performance. Meanwhile, determining the priority of improving the SCOR Metric is an urgency to improve the current condition of supply chain flows. Proposed improvements to the supply chain system through the Digital Supply Chain concept with integration of ERP System and RFID System. Abstrak. Pasar dipenuhi dengan beragam kebutuhan dan keinginan pelanggan yang dapat mempengaruhi ketidakpastian permintaan. PT. Kramat Hidro Mandiri ialah perusahaan manufaktur yang menerapkan strategi Make To Order (MTO). Perusahaan ini memproduksi Sprinkler yang berfungsi sebagai alat penyiraman untuk sistem irigasi pertanian. Pelanggan melakukan pemesanan repeat order terhadap perusahaan berbasis Make To Order (MTO) berpotensi kurangnya persiapan yang matang apabila terdapat ketidakpastian permintaan. Tujuan penelitian antara lain mengidentifikasi kondisi aliran rantai pasok saat ini, mengevaluasi kinerja rantai pasok, menganalisis sebab-akibat ketidaktercapaian target kinerja rantai pasok, dan merencanakan usulan perbaikan sistem rantai pasok. Variabel penelitian yang diteliti berupa sekumpulan metrik metode Supply Chain Operation Reference (SCOR) dan dikodifikasi dalam bentuk KPI (Key Performance Indicator). Pengumpulan Data terdiri dari Spesifikasi Produk, Data Identifikasi KPI, Data Validasi KPI, Data Pencapaian Aktual KPI, dan Data Tingkat Kepentingan Metrik SCOR. Hasil penelitian antara lain identifikasi kondisi aliran rantai pasok saat ini masih terdapat ketidakefisiensian karena proses pengujian dilakukan 2 kali dan penanganan kecacatan produk belum efektif secara prosedur. Pengukuran kinerja rantai pasok dilakukan untuk memperoleh KPI yang tidak memenuhi target kinerja. Adapun, penentuan prioritas perbaikan Metrik SCOR sebagai urgensi memperbaiki kondisi aliran rantai pasok saat ini. Usulan perbaikan sistem rantai pasok melalui konsep Digital Supply Chain dengan integrasi Sistem ERP dan Sistem RFID.
Pemodelan Sistem Traceability Supply Chain Management Halal menggunakan Interpretive Structural Modeling PT.XYZ 10070216108, Fajar Ainul Yaqien; Ceha, Rakhmat
Bandung Conference Series: Industrial Engineering Science Vol. 4 No. 1 (2024): Bandung Conference Series: Industrial Engineering Science
Publisher : UNISBA Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/bcsies.v4i1.10996

Abstract

Abstract. XYZ chicken slaughterhouse is a chicken slaughterhouse that was established in 2013 in Banjar. In carrying out its production activities, RPA XYZ gets supplies from their farms, which can produce 3000 pieces per day. RPA XYZ has problems with manual recording, no supply chain tracking and no guarantee of halal products to encourage increased consumer confidence in slaughtered chicken products. Therefore, a traceability system was designed for the chicken meat supply chain to ensure the halal of chicken meat. In addition, Interpretative Stuctural Modeling (ISM) modeling is also used to assess the level of relationship between elements of activities during the production process with the aim of increasing the halal slaughter chicken products. The result of the research is the existence of a product tracebalility model by applying technology to business actors to improve the supply chain system of halal products adapted to Industry 4.0 conditions. Business process improvement, in this series of supply chain processes utilizes modern technology in addition to QR, RFID and GPS technology, to facilitate traceability and maintain halal integrity of slaughtered chicken. Abstrak. Rumah pemotongan ayam XYZ merupakan tempat pemotongan ayam yang berdiri sejak 2013 di Banjar. Dalam melaksanakan kegiatan produksinya RPA XYZ mendapatkan pasokan dari peternakan mereka, dimana dapat memproduksi 3000 potong perharinya. RPA XYZ mempunyai permasalahan pencatatan manual, belum adanya pelacakan rantai pasok dan belum ada jaminan halal produk untuk mendorong peningkatan kepercayaan konsumen terhadap produk ayam potong. Maka dari itu dirancang sistem traceability terhadap rantai pasok daging ayamnya untuk menjamin kehalalan daging ayam. Selain itu, digunakan juga pemodelan Interpretative Stuctural Modelling (ISM) untuk menilai tingkat hubungan elemen-elemen kegiatan selama proses produksi dengan tujuan peningkatan kehalalan produk ayam potong. Hasil dari penelitian yaitu adanya model tracebalility produk dengan menerapkan teknologi pada pelaku usaha untuk memperbaiki sistem rantai pasok produk halal yang disesuaikan dengan kondisi Industri 4.0. Perbaikan proses bisnis, pada rangkaian proses rantai pasok ini memanfaatkan teknologi modern di atarnaya penambahan teknologi QR, RFID dan GPS, untuk memepermudah traceability dan mejaga intergritas halal ayam potong.
Perancangan Strategi Pengembangan Usaha pada Coffee Shop menggunakan Pendekatan Blue Ocean Strategy 10070216094, Abdul Fatah Rasyidi; Ceha, Rakhmat; Rukmana, Asep Nana
Bandung Conference Series: Industrial Engineering Science Vol. 4 No. 1 (2024): Bandung Conference Series: Industrial Engineering Science
Publisher : UNISBA Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/bcsies.v4i1.11310

Abstract

Abstract. The intense competition between coffee shops requires coffee shop entrepreneurs to develop their business. Therefore, an appropriate business development strategy design is needed. One approach that can be used to develop business is the Blue Ocean Strategy approach. Blue Ocean Strategy is an innovative idea about creating market space without competitors by offering innovative product features that escape the attention of competitors. The aim of this research is to identify the activities currently used to manage the company under study, and propose strategies used by the company under study to increase competitiveness. Meanwhile, the results of this research show that the business strategy implemented by the company under study is currently in the red ocean zone. The strategy design with the implementation of the Blue Ocean Strategy, through a four-step framework, is to increase the variables of the concept of uniqueness and attractiveness, food and drink prices, promotions offered, prayer room and toilet facilities, parking, product quality, table and chair arrangement, friendliness and time. service; reducing menu variation variables; and the variables that need to be created are below market prices, free parking, product packaging that can be consumed (cookie cups), using a special and unique type of coffee that is not available on the market, super service, and a place to hang out. Through this four-step framework, X Coffee can move away (divergence). For the main focus, X Coffee focuses on product and service quality variables. Meanwhile, regarding an attractive slogan, researchers consider that the X Coffee slogan is good, easy to understand, and also has a good philosophy to attract consumers to come and tell stories at X Coffee. Abstrak. Ketatnya persaingan antar coffee shop mengharuskan pengusaha coffee shop perlu melakukan pengembangan pada usahanya. Oleh sebab itu diperlukan suatu rancangan strategi pengembangan usaha yang tepat. Salah satu pendekatan yang bisa digunakan untuk melakukan pengembangan usaha adalah pendekatan Blue Ocean Strategy. Blue Ocean Strategy adalah suatu gagasan inovatif tentang menciptakan ruang pasar tanpa pesaing melalui tawaran fitur produk inovatif yang luput dari perhatian pesaing. Adapun tujuan penelitian ini yaitu mengidentifikasi aktivitas yang digunakan untuk mengelola perusahaan yang diteliti saat ini, dan mengusulkan strategi yang digunakan perusahaan yang diteliti untuk meningkatkan daya saing. Sedangkan hasil penelitian ini menunjukkan bahwa strategi usaha yang diterapkan perusahaan yang diteliti saat ini berada dalam zona red ocean. Adapun rancangan strategi dengan penerapan Blue Ocean Strategy, melalui kerangka kerja empat langkah adalah dengan meningkatkan variabel konsep keunikan dan kemenarikan, harga makanan dan minuman, promosi yang ditawarkan, fasilitas musholla dan toilet, parkiran, kualitas produk, penataan meja dan kursi, keramahan dan waktu pelayanan; mengurangi pada variabel variasi menu; dan variabel yang perlu diciptakan adalah harga di bawah pasar, parkiran gratis, kemasan produk yang bisa dikonsumsi (cookie cup), menggunakan jenis kopi yang khas dan unik tidak ada dipasar, pelayanan super, dan tempat nobar. Melalui kerangka kerja empat langkah ini juga, X Coffee dapat melakukan gerakan menjauh (divergensi). Untuk fokus utama, X Coffee fokus pada variabel kualitas produk dan pelayanan. Sedangkan pada slogan yang menarik, peneliti menganggap bahwa slogan X Coffee sudah baik, mudah dipahami, dan juga memiliki filosofi yang baik untuk memikat konsumen untuk datang dan bercerita di X Coffee.
Strategi Penerapan Warehouse 7S untuk Memaksimalkan Peran Komite 7S di XYZ Mini Sort Hub Bandung Fajar Iman Hermansyah; Rakhmat Ceha; Ahmad Arif Nurrahman
Jurnal Riset Teknik Industri Volume 4, No. 1, Juli 2024, Jurnal Riset Teknik Industri (JRTI)
Publisher : UPT Publikasi Ilmiah Unisba

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/jrti.v4i1.3849

Abstract

Abstract. The 7S approach was hampered in its implementation stage, this obstacle was caused by the 7S committee working less than optimally. The warehouse audit results obtained a score of 78.38% of the management target of 95%. The method for analyzing weak 7S variables uses the IPA (Important Performance Analysis) method. This method is based on the results of a questionnaire given to Ninja Xpress employees regarding the performance of the 7S committee. A questionnaire with open questions produces 26 statements of the 7S variable attributes. The 7S attributes were developed into a closed questionnaire. The results of the analysis produce a gap of -0.58, namely that employees really expect cleanliness and tidiness throughout the warehouse which is not fulfilled by the 7S committee. The weak attribute condition is depicted through a Cartesian degree diagram which is the output of the IPA method. The results of the analysis using the IPA method for attribute P6 are in quadrant A, which is the quadrant that must be paid attention to by the 7S committee for improvements. Improvement of weak attributes is carried out using the Six Sigma method. The results of the identification of the company still have many improvements that must be carried out by the 7S committee. The appropriate strategy for improvement steps is to carry out Improve and Control using check sheets that have been designed. Abstrak. Pendekatan 7S mengalami hambatan dalam tahap implementasinya, hambatan ini disebabkan oleh komite 7S yang bekerja kurang maksimal. Hasil audit gudang memperoleh skor 78,38% dari target manajemen sebesar 95%. Metode untuk menganalisis variabel 7S yang lemah menggunakan metode IPA (Important Performance Analysis). Metode ini didasarkan pada hasil kuesioner yang diberikan kepada karyawan Ninja Xpress mengenai kinerja komite 7S. Kuesioner dengan pertanyaan terbuka menghasilkan 26 pernyataan atribut variabel 7S. Atribut-atribut 7S tersebut dikembangkan menjadi kuesioner tertutup. Hasil analisis menghasilkan gap sebesar -0,58 yaitu karyawan sangat mengharapkan kebersihan dan kerapian di seluruh bagian gudang yang tidak dipenuhi oleh komite 7S. Kondisi atribut yang lemah tersebut digambarkan melalui diagram kartesius derajat yang merupakan output dari metode IPA. Hasil analisis dengan menggunakan metode IPA untuk atribut P6 berada pada kuadran A yang merupakan kuadran yang harus diperhatikan oleh panitia 7S untuk dilakukan perbaikan. Perbaikan terhadap atribut yang lemah dilakukan dengan menggunakan metode Six Sigma. Hasil identifikasi perusahaan masih memiliki banyak perbaikan yang harus dilakukan oleh komite 7S. Strategi yang tepat untuk langkah perbaikan adalah dengan melakukan Improve dan Control dengan menggunakan check sheet yang telah dirancang.
Co-Authors 10070216094, Abdul Fatah Rasyidi 10070216108, Fajar Ainul Yaqien 10070219036, RB. Bagus Bimantoro A.M., M. Dzikron Ahmad Arif Nurrahman Alif Abi Hanif Andri Suryadi Anjas Anugrah Fitra Asep Nana Rukmana Chaznin R Muhamad Deni Darmawan Djamaludin Djamaludin Erwin Harahap Evi Noviawati Fahra Andiani Sukma Fajar Iman Hermansyah Hirawati Oemar Ilham Ramadhani Hasibuan Luthfi Nurwandi M Dzikron AM Muhammad Annaufal Muhammad Farash Syahmi Muhammad Zaki An Naufal R Ridwan Reni Amaranti Sania Gusti Rahayu Shinthia Riyanto Siti Nuraenah Siti Sarah Fadillah Tamyiz Dery Warsa Setiawan Surmadi