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All Journal Jurnal Penyuluhan Jurnal Pendidikan dan Pembelajaran Terpadu Maeswara: Jurnal Riset Ilmu Manajemen dan Kewirausahaan Lokawati: Jurnal Penelitian Manajemen dan Inovasi Riset Jurnal Manuhara: Pusat Penelitian Ilmu Manajemen Dan Bisnis Journal Economic Excellence Ibnu Sina Intellektika: Jurnal Ilmiah Mahasiswa Sosial Simbiosis: Jurnal Integrasi Ilmu Sosial dan Politik Studi Administrasi Publik dan ilmu Komunikasi
Suherdi Suherdi
Unknown Affiliation
Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Other

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Motivasi Petani dalam Pengelolaan Usaha Hutan Rakyat Desa Cingambul, Kecamatan Cingambul, Majalengka Suherdi Suherdi; Siti Amanah; Pudji Muljono
Jurnal Penyuluhan Vol. 10 No. 1 (2014): Jurnal Penyuluhan
Publisher : Department of Communication and Community Development Sciences and PAPPI (Perhimpunan Ahli Penyuluhan Pembangunan Indonesia)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (239.099 KB) | DOI: 10.25015/penyuluhan.v10i1.9916

Abstract

Private forests have economical, social and environmental benefits. Through the private forests, farmers can support the fulfillment of the household needs, included basic and social needs, as well as appreciation for their initiatives and actions in land rehabilitation. Without strong motivation from farmers, the private forests would be rarely found. Thus, the research objective is to analyze factors motivate farmers do the business and therole of the forests extension workers in the development of private forests. Primary data was collected in CingambulVillage, Sub-District Cingambul, Majalengka from July to August 2013. A number of 81 farmers out of 101 private forest farmers were selected as respondents. A Rank Spearman Correlation was used to analyse factors correlate to motivation of the farmers in running private forests. The research results show that: (1) farmers’ motivation has a positive correlation with the farmer’s perception to the benefits of private forests, attitudes of forest people toward their private forest business, availability of plant species, ease of marketing, frequency of forest extension workers visit, suitability of the material, equipment availability, and accuracy methods applied in the extension activity, and (2) the farmers perceived that the dominant roles of forestry extension are as a advisors, facilitators and as a educators. There is a need to improve the role of extension workers as a motivator for farmers in managing the private forests.Keywords: motivation, private forests, the role of forestry extension workers.
Perkalian Silang Vs. Perkalian Bersusun Suherdi Suherdi; Sukmawarti; Nuzirwan; Abdul Mujib
JURNAL PENDIDIKAN DAN PEMBELAJARAN TERPADU (JPPT) Vol. 2 No. 2 (2020): JPPT Desember 2020
Publisher : PGSD UMN Al-Washliyah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32696/pgsd.v2i2.606

Abstract

Perkalian adalah operasi dasar yang harus dikuasai oleh siswa. Lemahnya pemahaman tersebut akan menyulitkan siswa untuk mempelajari materi matematika ke tingkat yang lebih tinggi. Sejalan dengan itu penelitian ini bertujuan untuk memberikan alternatif cara mudah dan cepat dalam penyelesaian perkalian tiga digit menggunakan perkalian silang, serta membandingkan perkalian metode susun kebawah dengan metode perkalian silang. Penelitian ini adalah penelitian deskriptif kualitatif yang dilaksanakan di universitas Muslim Nusantara Al Washliyah. Dengan melibatkan mahasiswa semester 1 sebagai calon guru di kemudian hari. Penelitian ini dilakukan dalam 3 tahap yaitu : 1. Perencanaan, 2. Pelaksanaan yang terdiri dari tes treatment dan wawancara, 3. Evaluasi. Hasil Penelitian menunjukkan mahasiswa sangat antusias dan senang mengetahui adanya metode perkalian silang ini, dibandingkan dengan perkalian susun kebawah yang selama ini yang menjadi satu satunya cara penyelesaian perkalian tiga digit yang mahasiswa ketahui. Mahasiswa akan menggunakan metode perkalian silang ini dalam penyelesaian perkalian tiga digit dibandingkan perkalian susun kebawah yang biasa mahasiswa gunakan
Implementasi Arsip Digital Untuk Penyimpanan Dokumen Digital Ghifari Aminudin Fad’li; Marsofiyati Marsofiyati; Suherdi Suherdi
Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis Vol. 1 No. 4 (2023): OKTOBER: Jurnal Manuhara: Pusat Penelitian Ilmu Manajemen dan Bisnis
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/manuhara.v1i4.115

Abstract

The development of technology in the digital era is currently so rapid that all kinds of human activities are very dependent on technological advances. Digitalization has penetrated all sectors of modern human life, including data archiving activities. Archives are very important for an organization or government if the archives are managed properly and correctly. Because the completeness of data and information is very dependent on the filing system. The purpose of this study is to determine the effect of implementing digital archives for storing digital documents. This type of research uses a qualitative approach. This qualitative research seeks to explore and understand different truths by different people. In a qualitative approach, one type of approach that is often used is the case study approach. The data analysis technique used is an interactive model data analysis technique. The results of this study explain the effects of implementing digital archives for storing digital documents.
Analisis Sistem Penyimpanan dan Penemuan Kembali Arsip Dinamis pada PT X Defina Ramadhani; Henry Eryanto; Suherdi Suherdi
Lokawati : Jurnal Penelitian Manajemen dan Inovasi Riset Vol. 3 No. 3 (2025): Mei : Jurnal Penelitian Manajemen dan Inovasi Riset
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/lokawati.v3i3.1714

Abstract

A good archive storage system can be an indicator that a company has done good archive management. If the archive storage system in a company is not well organized, employees will find it difficult to find the documents needed in a short time. The purpose of this research is to find out the storage system used and the steps in storing and finding dynamic archives in one of the companies engaged in insurance. This research uses qualitative methods with data collection techniques through observation, interviews, and documentation, and uses non-probability sampling techniques. The results showed that active dynamic archive storage uses a sequential number storage system. However, some parts use two storage systems depending on the document type. Storing dynamic archives consists of three steps: checking, sorting, and storing. For the step of finding back dynamic archives, there are two ways: manually and digitally. However, no system manages dynamic archives to speed up the retrieval of dynamic archives. For archives that have become inactive archives, they will be submitted to the General Section for further storage at the vendor.
Analisis Penerapan Aplikasi Sistem Informasi Kearsipan Dinamis Terintegrasi (SRIKANDI) pada Instansi X Tessalonika Sitinjak; Henry Eryanto; Suherdi Suherdi
Sosial Simbiosis : Jurnal Integrasi Ilmu Sosial dan Politik Vol. 2 No. 3 (2025): Agustus : Sosial Simbiosis : Jurnal Integrasi Ilmu Sosial dan Politik
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/sosial.v2i3.2185

Abstract

Developments in technology and information systems provide changes and play an important role in people's lives. In government, these developments can increase the effectiveness and efficiency of the government system. The government made innovations in archiving by launching the Integrated Dynamic Archives Information System (SRIKANDI) application to create convenience in organizing correspondence and archiving processes. The purpose of this research is to find out how the implementation of the SRIKANDI application at agency X. This research is qualitative research with data collection techniques through observation, interviews, and documentation. Sampling in this study used a non-probability sampling method with a purposive sampling method. The results showed that the application of the SRIKANDI application at agency X provides many benefits and conveniences in managing letters and archives. However, there are still shortcomings in its application, namely the quantity of use in each work unit that is still different, leadership commitment, and conventional processes that are still carried out simultaneously. The obstacles in the process of implementing this application are applications or servers that are often slow or down, not all employees are skilled in using the application, and application security that cannot be 100% guaranteed from data leaks or hackers.
Analisis Layanan Prima dalam Penanganan Keluhan Pelanggan di PT XYZ: Evaluasi Efektivitas, Dampak terhadap Kepuasan, dan Strategi Peningkatan Kinerja Layanan Gracia Irena Saputri; Puji Wahono; Suherdi Suherdi
Intellektika : Jurnal Ilmiah Mahasiswa Vol. 3 No. 5 (2025): Intellektika : Jurnal Ilmiah Mahasiswa
Publisher : STIKes Ibnu Sina Ajibarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59841/intellektika.v3i5.3249

Abstract

The increase in customer complaints in e-commerce services requires an effective excellent service strategy to maintain customer trust and loyalty. This study aims to analyze the complaint handling strategy at PT. XYZ. This study uses a descriptive qualitative method with in-depth interview techniques on four respondents who have different roles in customer service management. The results show that the most common complaints include product discrepancies, delivery delays, and slow refund processes. The main challenges include limitations in digital systems, interdepartmental coordination, and limited human resources. This study suggests optimizing customer service technology, strengthening internal coordination, and enhancing human resources to support 24/7 service and reinforce the company's image. Product discrepancies often arise from miscommunication between the sales and warehouse departments, leading to customers receiving products that do not match their expectations or the descriptions provided. Delivery delays are a common frustration, particularly during high-demand periods, affecting customer satisfaction and leading to negative reviews. Additionally, slow refund processes create frustration for customers, especially when dealing with returns or faulty products. These delays hinder the company's ability to provide excellent service and detract from the customer experience. One of the primary challenges identified in the study is the limitation in the digital systems used for customer service management. PT XYZ’s current system is not fully optimized to handle high volumes of complaints, leading to delays in responses and resolutions. Interdepartmental coordination is also a significant issue, as different departments such as logistics, sales, and customer service often operate in silos, making it difficult to resolve customer issues promptly.
Analisis Sistem Administrasi Pergudangan pada Facility, Workshop and Safety Development Department di PT United Tractors Tbk Rosmaniar Rosmaniar; Henry Eryanto; Suherdi Suherdi
Studi Administrasi Publik dan ilmu Komunikasi Vol. 2 No. 2 (2025): Mei : Studi Administrasi Publik dan ilmu Komunikasi
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/studi.v2i2.260

Abstract

The use of information technology is increasingly used by companies to manage the distribution of goods in a more effective and responsive way. This study aims to analyze the warehouse administration system at the Facility, Workshop and Safety Development Department at PT United Tractors Tbk. This study uses a qualitative method by collecting data through primary and secondary sources. Primary data sources are obtained through interviews, observations and documentation, while secondary data sources are obtained from journals, books or articles that discuss the warehouse administration system in a company. This study was analyzed using a descriptive method with data analysis techniques consisting of 4 (four) aspects starting from data collection, data reduction, data presentation to drawing conclusions. The results of the study indicate that by using Systems, Applications and Products in Data Processing (SAP) S / 4 HANA as a supporting facility from demand to distribution of goods and implementing the applicable System Operating Procedures (SOP) can increase the effectiveness of the department in meeting the needs that exist in the company's branches or sites so that the company's productivity is maintained. To overcome errors in the use of applications and human error in administration, this department needs to conduct training for employees to ensure that employees are able to use applications and implement System Operating Procedures (SOP) properly.
Analisis Peran Corporate Communication pada PT. ASDP Indonesia Ferry (Persero) Raditya Cakra Gumilar; Roni Faslah; Suherdi Suherdi
Journal Economic Excellence Ibnu Sina Vol. 3 No. 3 (2025): September : Journal Economic Excellence Ibnu Sina
Publisher : STIKes Ibnu Sina Ajibarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59841/excellence.v3i3.3275

Abstract

Corporate Communication helps companies build trust and loyalty by conveying consistent and transparent messages to the public. The main objective of Corporate Communication is to build and maintain a positive image of the company and ensure that the messages conveyed are consistent and support the company's strategic objectives. Through transparent and honest communication, companies can increase the trust and loyalty of customers and other stakeholders. This study aims to analyze the role of Corporate Communication in handling the communication crisis that occurred at PT ASDP Indonesia Ferry (Persero), particularly during the traffic congestion at Merak Port during the 2024 Eid al-Fitr transportation period. This research uses a qualitative approach with a case study method. Data collection techniques were carried out through observation, in-depth interviews with four key informants from the Corporate Communication Division, and documentation. The results of the study show that ASDP's Corporate Communication plays a leading role in conveying information, building an accurate narrative, and maintaining the company's reputation during a crisis. The main challenges faced include limited time to respond to crises (the golden hour), conflicting information on social media, and a lack of internal coordination. The strategies implemented include the rapid, decisive, empathetic, and open dissemination of information based on the principles of effective crisis communication. This study emphasizes the importance of structured and adaptive corporate communication in dealing with public pressure to build trust and maintain the institution's image.
Analisis Pengelolaan Arsip Kepesertaan Inaktif Pada BPJS Ketenagakerjaan Deverin Dwi Purwanti; Henry Eryanto; Suherdi Suherdi
Maeswara : Jurnal Riset Ilmu Manajemen dan Kewirausahaan Vol. 3 No. 4 (2025): AGUSTUS : Maeswara : Jurnal Riset Ilmu Manajemen dan Kewirausahaan
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/maeswara.v3i4.2146

Abstract

The background of this research is based on the importance of good management of inactive participant archives to support the smooth running of administrative services, considering that inactive participant archives still have utility value, especially as evidence of claims and participant audits. This research has the objectives of (1) Knowing the principles of organizing inactive participant archives at BPJS Ketenagakerjaan Jakarta Rawamangun. (2) Knowing the filing/storage system for inactive participant archives at BPJS Ketenagakerjaan Jakarta Rawamangun. (3) Knowing the role of archivists/archive officers at BPJS Ketenagakerjaan Jakarta Rawamangun. (4) Knowing the obstacles and solutions carried out in managing inactive participant archives at BPJS Ketenagakerjaan Jakarta Rawamangun. The research method used is a descriptive method with a qualitative approach, through observation, interview, and documentation study techniques. The results of this study (1) The principle used by BPJS Ketenagakerjaan Jakarta Rawamangun is a combined principle, because the storage of active archives and inactive archives is carried out separately, active archives are in the membership room while inactive archives are in the archive room. (2) BPJS Ketenagakerjaan applies a numeric system by sorting the Company Registration Number (NPP) from the smallest to the largest so that it is easy to find archives when needed. (3) The role of archivists is very much needed, but in BPJS Ketenagakerjaan Jakarta Rawamangun there is a streamlining of the organizational structure resulting in the absence of archivists within it. (4) Archive management is still faced with several obstacles, such as limited storage space, still carried out manually, and a lack of workers with special competencies in the field of archiving. BPJS Ketenagakerjaan Jakarta Rawamangun Branch has also attempted to overcome these obstacles by digitizing participant archives, although the implementation has not been fully integrated into an adequate electronic archive management system. The conclusion of this study is the need to increase the capacity of human resources in archiving, optimize storage space and facilities, and develop an integrated digital system to achieve more effective and efficient management of inactive membership records.
Co-Authors Abdul Mujib Defina Ramadhani Deverin Dwi Purwanti Ghifari Aminudin Fad’li Gracia Irena Saputri Henry Eryanto Marsofiyati Marsofiyati Nuzirwan Pudji Muljono Puji Wahono Raditya Cakra Gumilar Roni Faslah Rosmaniar Rosmaniar Sukmawarti Tessalonika Sitinjak