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Analisis Metode Economic Order Quanity Guna Melakukan Efisiensi Persediaan Bahan Baku dan Efisiensi Biaya di Industri Bakery Widya Spalanzani; Panji Sarengat; Rifda Ilahy Rosihan; Erwin Barita Maniur Tambunan
INVENTORY: Industrial Vocational E-Journal On Agroindustry Vol 4, No 1 (2023): Published in June 2023
Publisher : Politeknik ATI Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52759/inventory.v4i1.115

Abstract

One of the companies in East Bekasi is a company engaged in the bread industry, with the product being sandwiches. The purpose of this research is to perform raw material efficiency and cost savings of raw material inventory. In this study, identified the bread production process for 1 period (3 months). It is known that this company ordered raw materials, namely 2100 kg of flour and 480 kg of granulated sugar. However, in reality, only 1537 kg of wheat flour was used and 379 kg of granulated sugar. There is a difference between ordering raw materials and using raw materials so that the costs incurred in carrying out raw material inventory exceed the limits of the costs that have been determined by the company. The method used is the Economic Order Quantity (EOQ) method. The goal is to control the number of raw material orders made by this company and indirectly to save raw material inventory costs. The findings are comparing calculations by companies using EOQ, the efficiency of raw materials after using the EOQ method for wheat flour is 542 kg and granulated sugar is 93 kg and savings in raw material inventory costs for wheat flour is Rp. 156,437 and granulated sugar is Rp. 212,092.
Analisis Kualitas Pelayanan Dengan Metode SERVQUAL dan IPA: Studi Kasus Di Bengkel CV Nusantara Motor Yayan Saputra; Rifda Ilahy Rosihan
Jurnal Teknologi dan Manajemen Vol. 21 No. 2 (2023): JURNAL TEKNOLOGI DAN MANAJEMEN
Publisher : Politeknik STMI Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52330/jtm.v21i2.113

Abstract

CV Nusantara Motor adalah perusahaan jasa perawatan dan penjualan sparepart sepeda motor. Tujuan penelitian adalah mengukur tingkat kualitas pelayanan. Kinerja perusahaan menurun sejak tahun 2018 yaitu 3.123 pelanggan dari target 3.600, tahun 2019 target 3.600 tercapai 3.000, masa pandemi C-19 tahun 2020-2021 target yang sama tercapai 1.823 pelanggan, usai pandemi awal tahun 2022 belum ada peningkatan dengan target yang sama sampai akhir 2022 dan awal Maret 2023 tercatat 1.935 pelanggan. Hasil penelitian menggunakan metode servqual menunjukkan rata-rata kinerja perusahaan 3,57 dan rata-rata harapan pelanggan 3,81 nilai gap -0,24 (negatif) menunjukan pelanggan tidak puas terhadap perusahaan, strategi meningkatkan kinerja dengan menggunakan metode Importance Performance Analysis disimpulkan bengkel CV Nusantara Motor melakukan perbaikan di prioritas utama (kategori kuadran A) yaitu atribut tersedia minuman gratis, ketersediaan fasilitas penunjang (toilet, ruang tunggu), tersedia lahan parkir yang cukup, dan karyawan menginformasikan kerusakan kendaraan.