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Journal : journal of the community development in asia

Factors Affecting the Revenue of MTE Mechanical Private Limited Company Kok Ban Teoh; Miguel Cordova; Tin Phang Ooi; Maryam Tayyiba; Uma Warrier; Siti Fatini Binti Azahar; Pei Fen Khow; Ming Hao Loo; Daisy Mui Hung Kee; Chee Woh Liew; Chuan Heng Low; Wei Xuan Chin
Journal of the Community Development in Asia (JCDA) Vol 4, No 1 (2021): Journal of The Community Development in Asia (JCDA)
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (147.796 KB) | DOI: 10.32535/jcda.v4i1.1001

Abstract

MTE Mechanical Private Limited Company is a manufacturing company located at Batu Maung, Malaysia producing fabricated metal products. During 2020, the company’s revenue has significantly decreased compared to the previous year. Therefore, the purpose of this research is to identify the factors which affect the revenue of the company. Online interviews were used to collect information from the company’s owner and three of their customers. The present study found that the delivery service and product’s quality of the company are the major issues having effects upon the company’s revenue. Moreover, the findings of the present study would benefit the company.
A Study of Customers’ Satisfaction at Burger King in Asian Countries Kok Ban Teoh; Tek Yew Lew; Shikhar Gupta; Jia Wei Ang; Hui Hui Ang; Allychia Ling Li Bong; Aina Nazira; Adzra Zhafira; Shalini Chauhan; Shivangi Pandey; Gai Sin Liem; Nitin Mohan
Journal of The Community Development in Asia Vol 6, No 3 (2023): September 2023
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jcda.v6i3.2545

Abstract

The desire to raise customer satisfaction is driven by the rising demand for high-quality services from customers and the fierce competition in the fast-food business. The objective of this study is to examine the factors effecting customers’ satisfaction at Burger King including perceived product quality, price and service quality in Asian Countries. The countries selected for this study are Malaysia, Indonesia, India. A quantitative method was applied using surveys to collect data from customers. There were 126 customers who had made purchases at Burger King's who participated in the survey. This study found a substantial relationship between every independent variable and customer satisfaction. As a result of the findings, Burger King should focus on maintaining food quality, serving customers with speed and keeping the price competitive to have a positive impact on satisfaction.
Factors Affecting the Revenue of MTE Mechanical Private Limited Company Kok Ban Teoh; Miguel Cordova; Tin Phang Ooi; Maryam Tayyiba; Uma Warrier; Siti Fatini Binti Azahar; Pei Fen Khow; Ming Hao Loo; Daisy Mui Hung Kee; Chee Woh Liew; Chuan Heng Low; Wei Xuan Chin
Journal of The Community Development in Asia Vol 4, No 1 (2021): January 2021
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jcda.v4i1.1001

Abstract

MTE Mechanical Private Limited Company is a manufacturing company located at Batu Maung, Malaysia producing fabricated metal products. During 2020, the company’s revenue has significantly decreased compared to the previous year. Therefore, the purpose of this research is to identify the factors which affect the revenue of the company. Online interviews were used to collect information from the company’s owner and three of their customers. The present study found that the delivery service and product’s quality of the company are the major issues having effects upon the company’s revenue. Moreover, the findings of the present study would benefit the company.
Co-Authors A.A. Gde Satia Utama Abhijit Das Adzra Zhafira Aina Nazira Ainin Syazana Akash Jagdale Akshay AV Alif Azrul Allychia Ling Li Bong Amirul Raziq Amisha Siddhu Singh Amitha Madhu Anurag Malik Avinas Kumar Dubey Bing Lin Ang Camilo Pérez-Restrepo Carolina Ardila Lopez Che Ming Chee Woh Liew Chetana S Chuan Heng Low Chung Hong Lim Daisy Mui Hung Kee Delon Ang Wern Jian Delon Wern Jian Ang Dwi Nita Aryani Elyoni Inez Sandra Suardi Florence E-Vern Tan Friday Ogbu Edeh Gai Sin Liem Gim Seng Lee Himanshi Singh Hui Hui Ang Hui Yee Yong Iqbal Faturrahman Jia Jun Chan Jia Wei Ang Jia Xin Chia Jie Min Lee Jin Feng Choy Joey Wong Juhi Aggarwal Kavita Jaiswar Kia Hui Gan Li Khuan Yeoh Maryam Tayyiba Miguel Cordova Miguel Cordova Miguel Cordova Miguel Cordova Miguel Córdova Espinoza Ming Hao Loo Munusamy Kavithanjli Nana Nur Hasanah Nitin Mohan Nur Aqilah Mas Ud Nur Batrisyia Sapian Nur Darwisyah Zulkepli Nur Farhah Fadhilah Mokhtar Ofojama Blessing Jacinta Padmalini Singh Pei Fen Khow Prajna Nayak Rajeev Rana Rajesh Kumar Nair Ranjith P V Ruen Chye Ng Rupesh Sinha Rupesh Sinha Sahana Madan Sangar Rishimelan Shahwatul Hajjah Islamia Wijaya Shalini Chauhan Sharmila Thulasedass Shetty Lavanya Shekar Shikhar Gupta Shivangi Pandey Sin Ni Hor Sindhu L Dabeer Siti Fatini Binti Azahar Song Han Low Sushma R G Tek Yew Lew Tin Phang Ooi Uma Warrier Uma Warrier Uma Warrier Varsha Ganatra Varsha Ganatra Wei Lun Koay Wei Xuan Chin Xin Shi Wong Yan Jin Chuah Yarshinni A/P Nagenthran Yashaswini. V Yashene Murugan Yashwiny Maheswaran Yen Ying Lim Yi Hong Ng Yong Hong Wan