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Journal : OPSI

Application of the Poka Yoke Method in the Mix Packing Part Process to Control the Amount of Flow Out Much Djunaidi; Nadari Octaviani Pahlevi
OPSI Vol 14, No 1 (2021): ISSN 1693-2102
Publisher : Jurusan Teknik Industri Fakultas Teknologi Industri UPN "Veteran" Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31315/opsi.v14i1.4476

Abstract

One of the activities of the Karawang ADM Engine Plant in component export is to mix part packing, which is the process of combining several component parts with a certain quantity box into one pallet. This is done to streamline delivery to the destination country. This research was conducted to analyze problems and make improvements in order to achieve the target of zero flow out with the Poké Yoke approach, to design processes or tools so that errors do not occur or at least can be detected or corrected. The flow out occurs when the clip hose part separates from the module and the part way brake actuator is left in the consumable area. Identify the problem using why analysis and the main factors that cause the flow out of man, methods, and environment factors. Some improvement ideas based on Poké Yoke ideas are presented at the end.
Analysis of Factors Affecting Consumer Satisfaction Using SEM (Structural Equation Modeling) Method Much Djunaidi; Ranis Duanda Gunari
OPSI Vol 15, No 1 (2022): ISSN 1693-2102
Publisher : Jurusan Teknik Industri Fakultas Teknologi Industri UPN "Veteran" Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31315/opsi.v15i1.6808

Abstract

The era of globalization in Indonesia in the business sector has experienced very rapid development. This is because the number of consumptive age or millennial generation in Indonesia is increasing every year. This very rapid business development provides an opportunity to set up independent businesses for entrepreneurs. One of the many independent businesses established is a coffee shop. One of the independent businesses engaged in the coffee shop is Ueno Coffee. The rapid development of the coffee shop business has resulted in increasingly fierce competition between competitors so that coffee shop entrepreneurs make it a threat and a challenge. With these threats and challenges, Ueno Coffee wants to conduct a customer satisfaction analysis that can be used to evaluate customer satisfaction so that it can be used for business development that is better, superior and able to compete with competitors. This study using the SEM-PLS method is expected to be able to assist business owners in analyzing the factors that effect consumer satisfaction. This study applies a simple random sampling technique with a sample of 100 people. The results of the analysis show that the variables of product quality, service quality, price, promotion, location and halal label have a positive value and have a significant effect on Ueno Coffee's consumer satisfaction.