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TAKTIK PROMOSI KESEHATAN RUMAH SAKIT DI JAWA BARAT DALAM MENINGKATKAN AWARENESS PUBLIK MENGENAI KESEHATAN Renata Anisa; Retasari Dewi; Yustikasari, Yustikasari
Journal of Innovation Research and Knowledge Vol. 4 No. 2: Juli 2024
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53625/jirk.v4i2.8053

Abstract

Penelitian ini bertujuan untuk mengetahui bagaimana taktik promosi kesehatan rumah sakit umum daerah (RSUD) di Kabupaten Cirebon dalam meningkatkan awareness publik mengenai kesehatan, serta media komunikasi yang digunakan. Metode Penelitian ini menggunakan pendekatan kualitatif dengan studi deskriptif. Peneliti mendeskripsikan bagaimana taktik promosi kesehatan yang diaplikasikan oleh RSUD di Kabupaten Cirebon dalam meningkatkan awareness publik mengenai kesehatan. Peran dan Fungsi Promosi Kesehatan Rumah Sakit Umum Daerah di Kabupaten Cirebon dilaksanakan oleh PKRS dan Humas. PKRS berfokus pada edukasi kesehatan kepada masyarakat rumah sakit dan publik. Sementara, humas memiliki fungsi untuk penghubung dengan masyarakat dan menjadi sarana komunikasi serta informasi. Taktik promosi kesehatan yang digunakan rumah sakit adalah penyuluhan kesehatan secara langsung sesuai topik yang diangkat pada pasien, keluaga pasien, dan tenaga kesehatan, edukasi kesehatan ke petugas puskesmas binaan, special event seperti jalan sehat serta talk show kesehatan di radio dan televisi. Pada taktik special event, kegiatan dilaksanakan dengan berkolaborasi degan Ikatan Dokter Indonesia (IDI) dan Pondok Pesantren di wilayah Cirebon. Rumah sakit telah menjalankan peran dan fungsi promosi kesehatan sesuai peraturan Menteri Kesehatan RI. Media komunikasi yang digunakan rumah sakit untuk mempublikasikan promosi kesehatan adalah media audio, video (televisi rumah sakit), dan cetak serta penggunaan media baru seperti website, facebook, instagram, dan youtube
Public Relations Marketing Program of Regional General Hospital (RSUD) in Bandung Regency in Building Communication with the Public Renata Anisa; Retasari Dewi; Yustikasari Yustikasari
International Journal of Economics and Management Research Vol. 4 No. 2 (2025): August: International Journal of Economics and Management Research
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/ijemr.v4i2.384

Abstract

The development of technology and information accompanied by the growth of the number of hospitals has encouraged the hospital business to become increasingly competitive. Currently, government and private hospitals implement various marketing public relations strategies to build trust, increase loyalty, and build company reputation. The purpose of this study is to describe the marketing public relations program of regional general hospitals in Bandung Regency in building communication with the public. This study uses a qualitative approach with descriptive studies. The data collection techniques used were literature studies, observations, and in-depth interviews. The results of the study show that hospitals implement marketing public relations to build communication with the public. The marketing public relations program implemented by the hospital is health promotion, patient services, special events, and collaboration with external publics. Health promotion is carried out to improve the level of public health. Patient services are provided to serve various queries and consultations from patients. Special events are held in collaboration with third parties such as foundations, communities, and companies. Meanwhile, collaboration is carried out with insurance, companies, and mass media. Digital media and mass media are used to optimize health education to the wider community.