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Journal : Jurnal Ilmiah Manajemen Kesatuan

Aviation Workforce Optimization: Examining the Interdependence of Operational Discipline, Job Satisfaction, and Professional Competence Supriyadi, Agus; Dudija, Nidya; Indiyati, Dian
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 5 (2025): JIMKES Edisi September 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i5.3751

Abstract

This research investigates the influence of operational discipline, job satisfaction, and professional competence on employee performance within the aviation sector, focusing specifically on Airport Operational Support Services. A quantitative causal-explanatory method was employed, using Structural Equation Modeling with the Partial Least Squares (SEM-PLS) technique. The sampling process applied a stratified random method, involving 338 participants from different job levels. The findings reveal that both operational discipline and professional competence have a significant and positive impact on employee performance. Conversely, job satisfaction was found to have a negative effect. Theoretically, this study deepens the understanding of the interplay between these variables within high-risk work environments. On a practical level, it offers strategic insights for improving performance through targeted initiatives in discipline and competency enhancement. The study also provides a valuable contribution to the formulation of more comprehensive and contextually appropriate human resource management strategies in the airport support services industry.