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All Journal Humanitas: Indonesian Psychological Journal Journal of Economics, Business, & Accountancy Ventura Psikohumaniora: Jurnal Penelitian Psikologi Jurnal Manajemen Indonesia Jurnal Mitra Manajemen Journal of Economic, Bussines and Accounting (COSTING) Jurnal Ilmiah Manajemen Kesatuan International Journal Of Science, Technology & Management (IJSTM) Prosiding Konferensi Nasional PKM-CSR Jurnal Pengabdian Masyarakat : Pemberdayaan, Inovasi dan Perubahan Journal of International Conference Proceedings Jurnal Psikologi Universitas Gadjah Mada Buletin Psikologi Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Jurnal Indonesia Sosial Teknologi eProceedings of Management Community Service Seminar and Community Engagement (COSECANT) Commercium: Journal of Business and Management
Nidya Dudija
Universitas Telkom
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Journal : Commercium: Journal of Business and Management

 1 
Study of Improving Cluster Supply Chain Capability at PT. XYZ Through The Implementation of Digital Connectivity Rahady, Peri; Tricahyono, Dodie; Dudija, Nidya
Commercium : Journal of Business and Management Vol. 3 No. 4 (2025): November 2025
Publisher : Indonesian Scientific Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61978/commercium.v3i4.713

Abstract

This study explores how digital connectivity can enhance the operational effectiveness of cluster-based supply chains, using PT XYZ as a case example. In an increasingly volatile and complex market environment, real-time data integration has emerged as a strategic necessity for supply chain agility and responsiveness. The findings reveal that digital connectivity significantly contributes to improving coordination, accelerating decision-making, reducing lead times by up to 30%, and lowering operational costs by approximately 20%. Central to this transformation is the adoption of Enterprise Resource Planning (ERP) systems, which enable predictive analytics, real-time inventory tracking, and scenario-based planning—tools that support both tactical and strategic decision-making. In addition, cloud platforms and collaborative digital tools further streamline communication across supply chain partners. Despite these improvements, the system at PT XYZ remains only partially automated, especially across geographically distributed clusters, pointing to the pressing need for unified digital integration. To address this gap, the study proposes a digital integration framework that emphasizes standardization of systems, infrastructure readiness, and change management strategies. Using a qualitative case study approach, the research draws on interviews, document analysis, and observations to evaluate implementation outcomes and identify key enablers and barriers. The findings offer practical insights for organizations seeking to enhance supply chain performance through digital.
Co-Authors Adhi Prasetio Agus Supriyadi Anggraini, Silvia Arinugraha, Mochammad Rafif Benidiktus Bina Kurniawan Dian Indiyati Dimas Rafianto Anugrah Dodie Tricahyono Feby Cahya Sapitri Fetty Poerwita Sary Foelyati, Rika Hafsah Aldrianty Indira Rachmawati Miranti, Rizka Naibaho, Sartika Najla Khalisa, Kamila Narendra, Made Diksi Nurmalita Dwiyanti Rahady, Peri Rindu Annisa Putri Rosdianto, Fajar Saptari, Fiska Maya Sari, Redha Dian Satrio Budi Wibowo SILVIA ANGGRAINI Surya, Saskia Putri Triaji Prio Pratomo Wibowo, Wahyu Anggie Yona Melia Yona Melia