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PENGARUH KEPEMIMPINAN PELAYAN DAN KOMUNIKASI INTERPERSONAL TERHADAP KINERJA KARYAWAN JASA PENGIRIMAN Lukas Purwoto; Alfonsus Widiarto; Christina Heti Tri Rahmawati
MANAJEMEN DEWANTARA Vol 7 No 2 (2023): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26460/md.v7i2.14773

Abstract

This study gives primary attention to the behavior of leaders in an effort to improve employee performance. The research objective was to examine the effect of servant leadership and interpersonal communication on employee performance. The research was conducted by taking respondents from employees who were working in a delivery service organization. The data collection method was carried out by distributing questionnaires to respondents in a sample that took all members of the population. Data analysis was carried out by applying multiple regression which was assisted by processing it with a computer program. The research results show that servant leadership and interpersonal communication are important attributes of service delivery organization managers when managing employees towards high performance.
Influence of Financial Literacy, Social Environment, and Financial Technology Against Financial Behavior Tiberias Krisgaharu Simu; Christina Heti Tri Rahmawati; Albertus Yudi Yuniarto
Journal of Applied Management Research Vol 3, No 2 (2023)
Publisher : The Graduate School of Sahid University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36441/jamr.v3i2.1824

Abstract

Students as the nation's successors have a role in increasing Indonesia's financial literacy index. Therefore, students need to be equipped with financial literacy, character building through the social environment so that they do not behave irrationally, use of financial technology (fintech) to facilitate financial transactions so that students can behave financially well by carrying out appropriate financial management. to determine the influence of financial literacy, social environment and fintech on the financial behavior. This research uses 875 students from the Faculty of Economics, Sanata Dharma University Class of 2019-2020. This research sample uses a portion 96 students. Purposive sampling was used as a sampling technique with the criteria being that respondents were fintech users, for example Gopay, Shoope-Pay, Ovo, Dana, and so on. Chi-Square and Multiple Linear Regression are used as data analysis techniques. The research results show that financial literacy, social environment and fintech the financial behavior of students at the Faculty of Economics, Sanata Dharma University. That it is hoped that students will have knowledge about financial literacy, be able to choose the right social environment, and have knowledge about fintech products that will help students have good behavior so they can carry out appropriate financial management and avoid illegal investments.
Entrepreneurship Assistance to Increase Omak Kopi’s MSME Income In The New Normal Era: Article Christina Heti Tri Rahmawati; Rubiyatno Rubiyatno; Theodorus Sutadi; Trisnawati Rahayu
IMPACTS: International Journal of Empowerment and Community Services Vol. 1 No. 1 (2022): IMPACTS: VOL. 1 NO. 1 SEPTEMBER 2022
Publisher : Faculty of Economics Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/impacts.v1i1.12995

Abstract

Purpose ­ This community service raises the problems faced by a coffee shop business called Omak Kopi. Based on interviews, there are several problems experienced by the owners of these Micro, Small and Medium Enterprises (MSMEs), namely the management of business legality and product marketing. Methods - The method used in this community service activity is to provide understanding and awareness to MSME actors about the importance of having business legality, providing entrepreneurial assistance in the form of business models, and providing product marketing assistance through social media. Result and discussions - The results of community service activities for MSME Omak Kopi include: (1) This MSME has business legality: (2) This MSME has a business capital canvas to develop a business; and (5) these MSMEs have business signage and use social media Whatsapp and Instagram as well as online food delivery service platforms through Grab Food and Go Food to increase product marketing. Conclusion - The implication of this community service activity is that it is hoped that the existence of entrepreneurship assistance can facilitate Omak Kopi SMEs to manage patent rights, business development and increase income and business continuity, especially in the new normal era. Keywords: Business Legality, Entrepreneurship, Marketing, Income
The Maximization of Digital Marketing and Business Legality in the Development of De Thela Msme in the New Normal Era: Article Christina Heti Tri Rahmawati; Rubiyatno; Theodorus Sutadi; Florentinus Nugro Hardianto
IMPACTS: International Journal of Empowerment and Community Services Vol. 2 No. 1 (2023): IMPACTS: VOL. 2 NO. 1 MARCH 2023
Publisher : Faculty of Economics Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/impacts.v2i1.13674

Abstract

Purpose ­ One of the business sectors that has a quite important role for the national economy and has contributed to the absorption of labor and the distribution of development results is Micro, Small and Medium Enterprises (MSMEs). In the new normal era (Adaptation of New Habits) increasing the ability to use digital marketing will be able to help businesses deal with economic pressures, due to the Covid 19 pandemic which has caused a decrease in people's purchasing power where many people have shifted to buying online. In addition, in running a business, it is necessary to have complete documents or business legality. Likewise, De Thela's MSMEs based on observations have problems in terms of their limited ability to use digital marketing and do not yet have business legality. Therefore, assistance is needed to overcome these MSME problems through digital marketing assistance through social media and the importance of having legality in developing a business. Methods – The methods used in the implementation of community service include problem identification, preparation, assistance, monitoring and evaluation of assistance. Result and discussions – This community service activity has yielded results for De Thela's MSMEs including (1) De Thela's MSMEs have created social media content and joined the Shopee Food and Tukoni marketplaces so they can expand product marketing; and (2) UMKM De Thela has business legality by obtaining a Business Identification Number (NIB). Conclusion – The results of this community service activity have implications where it is hoped that digital marketing assistance and business legality will make it easier for De Thela's MSMEs to develop businesses and increase sales and business sustainability, especially in the new normal era.
Empowerment of Karang Taruna in the Kali Gajah Wong Tourism Village through Increasing Literacy and Financial Inclusion Christina Heti Tri Rahmawati; Ima Kristina Yulita; Firma Sulistiyowati; Aurelia Melinda Nisita Wardhani
IMPACTS: International Journal of Empowerment and Community Services Vol. 2 No. 2 (2023): IMPACTS: VOL. 2 NO. 2 SEPTEMBER 2023
Publisher : Faculty of Economics Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/impacts.v2i2.15968

Abstract

Purpose ­ This service activity raises the problems faced by the Kali Gajah Wong Tourism Village, where based on interviews with youth organizations as managers of the tourist village, so far the business financial management of this tourist destination has separated business and personal finances, but this has not been done regularly so it has not fulfilled the expected desires. from donors or the government who will increase capital. Therefore, financial management is important to develop this tourist destination. This mentoring activity aims to provide an understanding of financial literacy and inclusion so that tourist destination managers do not experience financial difficulties and can allocate income across various investment instruments. Methods - This activity was carried out using mentoring methods and continued sharing from the tourist village management. Result and discussions - The results of the assistance to the youth organization in the Kali Gajah Wong Tourism Village went smoothly and according to what had been planned, it went well and according to plan. The managers of this tourist village increasingly have a good understanding of financial literacy and inclusion and are able to separate personal and business finances, and can manage business finances more transparently. Conclusion – The implication of the results of this service activity is that it is hoped that tourist village managers can increase their understanding of financial literacy and inclusion so that they can improve business financial management and ultimately increase the income and welfare of the local community.
STOCK RETURNS: EFFECT OF RETURN ON ASSETS, RETURN ON EQUITY, DEBT TO EQUITY RATIO, AND DIVIDEND PAYOUT RATIO Gilang Danendra Caesaro; Christina Heti Tri Rahmawati; Lukas Purwoto
MANAJEMEN DEWANTARA Vol 7 No 3 (2023): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/md.v7i3.16254

Abstract

Maximum stock returns from investment value will be obtained if investors have insight and information, one of which is fundamental analysis using financial ratios, so that it can be used as a guide in making the right investment decisions in the capital market. The financial ratios used in this research include profitability ratios as measured by Return on Assets (ROA) and Return on Equity (ROE); solvency ratio as measured by the Debt to Equity Ratio (DER); and the valuation ratio as measured by the Dividend Payout Ratio (DPR). The purpose of this research is to determine the effect of ROA, ROE, DER, and DPR on stock returns of LO45 companies. This research uses a population of 62 LQ45 companies. The sample for this research was 44 LQ45companies. The sampling technique used was purposive sampling with the criteria of LQ45 companies that published complete financial reports and distributed dividends regularly from 2015 to 2020. The data collection technique used panel data. The data analysis technique used was multiple linear regression analysis with the SPSS 25 application. The research results showed that ROE and DPR had a positive effect on stock returns, while ROA and DER had no effect on stock returns. The implication of the results of this research is that it is hoped that investors can make the right investment decisions to buy or sell shares and allocate their assets to the LQ45 company, so as to get optimal stock returns Keywords: Return on Assets (ROA), Return on Equity (ROE), Debt to Equity Ratio (DER), Dividend Payout Ratio (DPR), Stock Returns
The Social Media Engagement: A Comparative Study of E-Wallets in Indonesia Briant Adithia; Ferrynela Purbo Laksono; Christina Heti Tri Rahmawati; Nicko Kornelius Putra
International Journal of Asian Business and Management Vol. 3 No. 3 (2024): June 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ijabm.v3i3.9377

Abstract

This study aims to determine: (1) to find out the comparison of the level of engagement between photos and Videos posts on e-wallet on Instagram accounts based on likes and comments, (2) to find out the average likes and comments on photo and video posts on Instagram accounts e-wallet, (3) Knowing which one is better than the three Instagram accounts. Population on this study using all post on the Instagram OVO, ShopeePay, and GoPay account. Total sample on this study is 1177 post foto and 169 post video, The sampling technique used nonprobability sampling. Analysis data using IBM SPSS Statistic version 21, this study uses Kruskal Wallis analysis techniques. The results of the study show that: there are differences in the level of engagement between photos and videos posts on OVO, ShopeePay, and GoPay Instagram accounts
The Influence of Spiritual Leadership on Organizational Citizenship Behavior: Mediation of Emotional Intelligence Christina Heti Tri Rahmawati; Hadi - Purnomo; Tri Ratna Purnamarini; Ignatius Soni Kurniawan; M Edhie Hartono
Business Management Journal Vol 19, No 2 (2023): Business Management Journal
Publisher : Universitas Bunda Mulia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30813/bmj.v19i2.4806

Abstract

Organizational Citizenship Behavior (OCB) is the attitude of an employee who works for a company or organization without asking the company for compensation for what they do. This research aims to determine (1) the influence of spiritual leadership on OCB; (2) the influence of spiritual leadership on emotional intelligence; (3) the influence of emotional intelligence on OCB; and (4) the influence of spiritual leadership on OCB mediated by emotional intelligence in PT. Catur Kencana Management Yogyakarta employees. The population of this study were all employees of PT. Catur Kencana Management Yogyakarta. This research is quantitative research and primary data was taken using a census-taken questionnaire with a sample of 52 respondents. The data analysis technique used in this research is variance-based Structural Equation Modeling (SEM) using the SmartPLS application. The research results show that (1) spiritual leadership influences OCB; (2) spiritual leadership influences emotional intelligence; (3) emotional intelligence influences OCB; and (4) emotional intelligence mediates the influence of spiritual leadership on OCB in PT. Catur Kencana Management Yogyakarta employees. The research results have implications for leaders paying more attention to spiritual leadership, so that it can have a high impact on employee OCB through emotional intelligence.
Analysis of Differences in Stock Trading Volume, Bid-Ask Spread, and Abnormal Returns Before and After a Stock Split: Empirical Evidence from Companies Listed on the Indonesian Stock Exchange Solo, Yolanda Patricia; Rahmawati, Christina Heti Tri; Purwoto, Lukas
MBIA Vol 23 No 1 (2024): Management, Business, and Accounting (MBIA)
Publisher : Direktorat Riset dan Pengabdian kepada Masyarakat Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33557/mbia.v23i1.2754

Abstract

A stock split is a company activity carried out in the capital market by splitting the number of shares when the share price does not increase to make it affordable for investors. The research objective is to analyze differences in stock trading volume, bid-ask spread, and abnormal returns before and after the stock split. The research population was all corporations listed on the Indonesia Stock Exchange (BEI) and practicing stock splits in 2018-2022, totaling 42 companies. The research sample included some corporations listed on the IDX and practicing stock splits in 2018-2022 and fulfilling the purposive sampling technique, namely not carrying out other corporate actions in the window period of 5 days before and 5 days after the stock split, totaling 36 companies. The data analysis technique uses the Wilcoxon signed-rank test. The research results show (1) no difference in stock trading volume and bid-ask spread before and after the stock split; (2) there are differences in abnormal returns before and after the stock split. Keywords: Stock Trading Volume, Bid-Ask Spread, Abnormal Return, Stock Split Abstrak Stock split merupakan sebuah aktivitas perusahaan yang dilakukan di pasar modal melalui pemecahan jumlah lembar saham pada saat tidak naiknya harga saham sehingga dijangkau investor. Tujuan penelitian menganalisis perbedaan volume perdagangan saham, bid-ask spread, dan abnormal return sebelum dan setelah stock split. Populasi penelitian semua korporasi yang tercatat di Bursa Efek Indonesia (BEI) dan mempraktikkan stock split tahun 2018-2022 sejumlah 42 perusahaan. Sampel penelitian sebagian korporasi yang tercatat di BEI dan mempraktikkan stock split tahun 2018-2022 serta memenuhi teknik purposive sampling yaitu tidak melakukan aksi korporasi lainnya pada periode jendela 5 hari sebelum dan 5 hari sesudah stock split sebanyak 36 perusahaan. Teknik analisis data menggunakan uji beda wilcoxon signed rank test. Hasil penelitian menunjukkan (1) tidak terdapat perbedaan volume perdagangan saham dan bid-ask spread sebelum dan setelahstock split; (2) terdapat perbedaan abnormal return sebelum dan setelah stock split. Kata kunci: Volume Perdagangan Saham, Bid-Ask Spread, Abnormal Return, Pemecahan Saha
Pengaruh Harga, Promosi, dan Kualitas Produk terhadap Kepuasan Konsumen AMDK Le Minerale Kabupaten Tabanan Bali pada Era New Normal Kadek Dita Pramana Putra; Christina Heti Tri Rahmawati
Prosiding Vol 4 (2022): SNISTEK
Publisher : LPPM Universitas Putera Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research aims (1) to find out how the price, promotion and product quality influences consumer satisfaction of Le Minerale bottled water Tabanan Bali in the new normal era, (2) to find out how the prices influences consumer satisfaction of Le Minerale bottled water Tabanan Bali in the new normal era, (3) to find out how the promotions influences consumer satisfaction of Le Minerale bottled water Tabanan Bali in the new normal era, and (4) to find out how the product qualities influences consumer satisfaction of Le Minerale bottled water Tabanan Bali in the new normal era. The population used in this study were people in Tabanan Regency who had consumed Le Minerale bottled water products at least 3 times. Sampling technique used is purposive sampling. The number of respondents is at least 100. Data collection techniques using a questionnaire. The data analysis using Microsoft Excel 2019 and SPSS version 25 program. From this research show that (1) price, promotion and product quality influences simultaneously consumer satisfaction of Le Minerale bottled Tabanan Bali in the new normal era, (2) price has no influences on consumer satisfaction of Le Minerale bottled Tabanan Bali in the new normal era, (3) promotion has influences on consumer satisfaction of Le Minerale bottled Tabanan Bali in the new normal era, and (4) product quality has influences on consumer satisfaction of Le Minerale bottled Tabanan Bali in the new normal era