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All Journal Faktor Exacta Jurnal Manajemen Informasi dan Administrasi Kesehatan Jurnal Kesehatan Indonesia Jurnal Manajemen Informasi Kesehatan Indonesia (JMIKI) Indonesian of Health Information Management Journal (INOHIM) Surya Medika: Jurnal Ilmiah Ilmu Keperawatan dan Ilmu Kesehatan Masyarakat Jurnal Ilmiah Perekam dan Informasi Kesehatan Imelda (JIPIKI) Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Kesehatan Tambusai J-REMI : Jurnal Rekam Medik dan Informasi Kesehatan Open Access Indonesian Journal of Medical Reviews Educivilia: Jurnal Pengabdian Pada Masyarakat KESANS : International Journal of Health and Science Indonesian Journal of Health Information Management (IJHIM) Jurnal Ilmiah Kesehatan Masyarakat Sehat Rakyat: Jurnal Kesehatan Masyarakat Journal of Innovation Research and Knowledge Jurnal Sosial dan Sains Journal of Artificial Intelligence and Digital Business Student Scientific Creativity Journal Cerdika: Jurnal Ilmiah Indonesia Innovative: Journal Of Social Science Research Jurnal Medika Nusantara Vitamin: Jurnal Ilmu Kesehatan Umum Jurnal Siti Rufaidah Jurnal Rekam Medic Jurnal Ilmu Kedokteran dan Kesehatan Indonesia
Dewi, Deasy Rosmala
Prodi Rekam Medis Dan Informasi Kesehatan, Fakultas Ilmu-Ilmu Kesehatan, Universitas Esa Unggul, Jakarta, Indonesia
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Journal : Student Scientific Creativity Journal

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Tinjauan Lama Waktu Tunggu Pelayanan Pasien Rawat Jalan Poli Jantung di Rumah Sakit Angkatan Laut Marinir Cilandak Tahun 2022 Fingky Rizki Wulandari; Puteri Fannya; Deasy Rosmala Dewi; Daniel Happy Putra
Student Scientific Creativity Journal Vol. 1 No. 4 (2023): Juli : Student Scientific Creativity Journal
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/sscj-amik.v1i4.1548

Abstract

Patient is a person who, directly or indirectly, consults a doctor or medical service about a health problem in order to receive the medical care the patient needs. After registering, patients need to wait until they get health services from the intended poly. The waiting time is understood as the time required from the arrival of the patient to the moment when the specialist performs the service. This study aims to review the length of waiting time for cardiac outpatient services at the Cilandak Marine Marine Hospital in 2022 using a quantitative approach with descriptive research methods, namely conducting direct interviews with outpatients and directly reviewing the length of waiting time for patients. 74 patient samples, there were 23 patients (31.08%) whose waiting time was appropriate or below the minimum service standard of waiting time (≤60 minutes), while for 51 patients (68.92%) the waiting time did not meet the minimum service standard of time. waiting time (>60 minutes), with an average patient waiting time of 96 minutes. The fastest waiting time for patients is 41 minutes, while the longest waiting time for patients is 173 minutes. Factors that cause long waiting times for outpatients are the inadequate number of medical record officers and medical personnel, the number of patients who come at the same time, causing queues at the registration counter and queues at the poly, doctors' practice hours are quite at odds with registration hours at the counter, negligence of the patient when registering, not carrying a medical card, not carrying the necessary documents, and not the patient concerned who registers, and the number of medical personnel and officers is not sufficient.
Co-Authors -, Muniroh Adelia Anggraini Adham, Yunan Adijaya, Nuryansyah Adil Hidayat Ahmad Hikmi Aldio Ahmad Ripki Al Faqih, M. Rolan Tiro Aldio, Ahmad Hikmi Almahshunatul Hanifah Alumni STIKES Husada Borneo Anastasyannisa Ramadhanty Angela Marsiana Siki Angelina, Noviana Dian Anggraini, Adelia Ani Kipatul Hidayah Anisa Batunnajariah Anisa Nur Safitri Anjar Retno Astrini Ardianti, Tita Arip Budiana Athirah Iwani Rahman Athiyyah, Hanifatul Bahlani Bayu Fajar Ilhami Budiana Gustiara Carono Cindi Trisa Olivia Daniel Happy Putra Dede Lisda Nurjanah Dede Lisda Nurjanah Deta Nurfena Nurfena Diah putri Ayu Islammia Dian Nur Muslimah Dianty, Gebbrien Anggia Dinda Melani Safitri Dion Angger Priyatama Diva Angelita Dwijayanti, Risma Mei Edi Kurnianto Elina Intan Apzari Endang Palupi Ningsih Fannya, Puteri Fatkhurohman, Mohammad Fajri Fatkur Ridho Fauzan Habibilah Fauziah Irfany Febri Irawan Febriyan Awi Pasa Feni Fajriani Fingky Rizki Wulandari Fitria Atmojowati Gina Sonia Gussa Azizah Hardi Arissaputra Hari Rinaldi Ilham Abdurohman Ilhami, Bayu Fajar Iman Harapan Jaya Zalukhu Indawati, Laela Indrawati, Laela Intan Novarinda Iqbal, Muhammad Fuad Kirani, Niken Leni Karunia Septiani Mekhtildis Suryati Muammar Dzachwani Muhamad Al Imran Rangga Putra Munazhifah Munazhifah Muniroh Muniroh - Muniroh Muniroh Muniroh Muniroh Muniroh Muniroh Nabila Raihani Nabila Zahara Ramadan Nanda Aula Romana Nanda Aula Rumana Nanda Rumana Navry Nanda Aprilian Noviana Dian Angelina Nur Fadilah Nurasiyah Nurfena, Deta Nurfena Nurhaliza Putrikama Nurmalasari, Dinda Nurmalasari, Mieke Paryati Paryati Purwoko, Agus Putri, Alifatul Aulia Sagita Putri, Dwi Tania Putri, Sisilia Raru, Amida Morina Ratna Auliyana Retno Juwita Rianta Sari Gultom Rosa Patricia Safitri, Dinda Melani Salsabella, Pradita Sansy Dua Lestari Selvi Damayanti Silfa Haniasti Siswati Siswati Siswati Siswati Siswati Siva Maulia Fauziah Sri Kholifatun STIKES Husada Borneo Suprobowati Suprobowati Suryati, Mekhtildis Sutarto, Mutia Syafitri, Umi Syifa Erintan Temesvari, Nauri Anggita Umi Syafitri Vania Rachma Putri Viatiningsih, Wiwik Wahyudi Prasetyo Widjaja, Liliy Widjaja, Lily Willy Haposan Winda Indri Anggraeni Windiana Mega Sukmawati Wini Wini Yeni Safitri Yulia, Noor