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All Journal Jurnal Abdi Ilmu JUMAN Tools (Jurnal Manajemen Tools) International Conference of ASEAN Prespective and Policy (ICAP) Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) International Conference on Health Science, Green Economics, Educational Review and Technology (IHERT) International Journal of Management, Economic and Accounting
Muhammad Isa Indrawan
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THE EFFECT OF COMPETENCE AND TRAINING ON EMPLOYEE PERFORMANCE WITH WORK EFFECTIVENESS AS A MODERATING VARIABLE IN PLN DISTRIBUTION REGULATION IMPLEMENTING UNIT (UP2D) NORTH SUMATRA Pelix Van Bosco Purba; Kiki Farida Ferine; Muhammad Isa Indrawan
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 5 No. 4 (2025): August
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v5i4.3927

Abstract

This study aims to analyze the influence of training, competence, and work effectiveness on employee performance, with moderation variables strengthening the relationship among these variables. The research was conducted at PT PLN (Persero) North Sumatra Distribution Management Implementation Unit (UP2D). The population consisted of 47 employees, and due to the relatively small population size, the saturated sampling technique was used, where the entire population was taken as the sample. The data analysis method applied a quantitative approach using the SmartPLS software. The results indicate that training has a negative and insignificant effect on employee performance, while competence and work effectiveness have a positive and significant effect. Additionally, the first moderating effect shows a negative and significant influence, whereas the second moderating effect has a positive but insignificant influence on performance. These findings suggest that in order to improve employee performance, the company should focus on enhancing employee competence and work effectiveness, while also evaluating training programs and moderating factors that affect the relationships among the variables studied.
IMPROVING PERFORMANCE THROUGH JOB PROMOTION Agus Naini Siregar; Kiki Farida Ferine; Muhammad Isa Indrawan; Sri Rahayu
International Conference on Health Science, Green Economics, Educational Review and Technology Vol. 7 No. 1 (2025): 9th IHERT (2025): IHERT (2025) FIRST ISSUE: International Conference on Health
Publisher : Universitas Efarina

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ihert.v7i1.494

Abstract

This study aims to analyze the effect of competence and education on employee performance with job promotion as an intervening variable at PT PLN (Persero) UP3 Medan Utara. The research is motivated by the importance of improving employee performance, which is not only influenced by individual abilities but also by job promotion opportunities as a form of recognition and career development. The research method employed is a quantitative approach using a questionnaire for data collection. The number of respondents in this study was 69 employees, selected through purposive sampling. The data were analyzed using Partial Least Square (PLS-SEM) to examine both direct and indirect relationships among variables. The results indicate that: (1) competence has a positive and significant effect on employee performance, (2) competence has a positive and significant effect on job promotion, (3) education does not have a significant effect on employee performance, (4) education has a positive and significant effect on job promotion, (5) job promotion has a positive and significant effect on employee performance, (6) job promotion mediates the relationship between competence and employee performance, and (7) job promotion also mediates the relationship between education and employee performance. Therefore, it can be concluded that competence and education are important factors in supporting job promotion, while job promotion serves as a key variable in enhancing employee performance at PT PLN (Persero) UP3 Medan Utara.
THE EFFECT OF COMPENSATION AND TRAINING ON WORK MOTIVATION WITH INDIVIDUAL CHARACTERISTICS AS A MODERATING VARIABLE AT PT PLN (PERSERO) UP3 PEMATANG SIANTAR Rahmat Sihombing; Mesra B; Muhammad Isa Indrawan; Kiki Farida Ferine
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 2 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i2.3753

Abstract

This study aims to analyze the effect of compensation and training on work motivation with individual characteristics as moderating variables at PT PLN (Persero) UP3 Pematang Siantar. Work motivation is an important aspect in improving employee performance and organizational effectiveness, where compensation and training are seen as two main factors influencing it. Individual characteristics such as age, education, and work experience are assumed to strengthen or weaken the relationship. The research method used is quantitative with the Partial Least Square (PLS) approach to test the structural model. The research sample was 93 respondents who were employees in the customer service unit. The research instrument has met the validity and reliability tests, with outer loadings values above 0.70 and composite reliability above 0.90. The results show that compensation, training, and individual characteristics have a positive and significant effect on work motivation. However, individual characteristics do not play a significant role as moderating variables in strengthening the effect of compensation and training on work motivation. The R² value of 0.733 indicates that 73.3% of the variation in work motivation can be explained by this research model. These findings indicate that the management of PT PLN (Persero) UP3 Pematang Siantar needs to pay attention to providing quality compensation and training as a strategy to increase work motivation, even though individual characteristics do not significantly strengthen the relationship.
THE IMPLEMENTATION OF DIGITALIZATION ON EMPLOYEE PERFORMANCE MODERATED BY EMPLOYEE ENGAGEMENT AT THE GENERAL BUREAU OF THE REGIONAL SECRETARIAT OF NORTH SUMATRA PROVINCE Yusuf Toha Lubis; Yohny Anwar; Muhammad Isa Indrawan
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 2 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i2.3823

Abstract

This study aims to explore the impact of digital transformation on employee performance, considering the level of employee engagement in the work environment of the General Bureau of the North Sumatra Provincial Secretariat (Setdaprovsu). The North Sumatra Provincial Government, specifically through the General Bureau of the Setdaprovsu, has begun implementing a digital technology-based work system to adapt to central government policies and developments in other regions that have already adopted digitalization. This implementation is expected to accelerate work processes, increase efficiency, and encourage increased employee productivity. However, some older employees experience difficulties adapting to the latest technological devices and systems. Low digital literacy among certain employees is a barrier to adapting to these changes. Therefore, it is important to explore the extent to which digitalization actually contributes to employee performance, and whether the level of employee work engagement can be a supporting factor in facing the challenges of digital adaptation. This study relies on quantitative methods by distributing an online questionnaire via the Google Form platform to 76 employees of the General Bureau of the Setdaprovsu as respondents. The data obtained is processed in numerical form using a Likert scale to assess the influence of independent, dependent, and intermediary variables. All data were analyzed using Smart-PLS (Partial Least Squares) statistical software. Based on the data processing results, it was found that digitalization positively contributes to employee performance. The higher the intensity of digital technology utilization in work activities, the better the resulting performance. Furthermore, employee engagement has been shown to play a moderating role, strengthening the relationship between digitalization and performance. This means that the positive effect of digitalization on performance will be greater if employees have a strong emotional attachment and commitment to their work.
ANALYSIS OF COMMUNICATION AND PUNISHMENT ON EMPLOYEE PERFORMANCE WITH WORK DISCIPLINE AS AN INTERVENING VARIABLE AT PT PLN (PERSERO) UP3 PEMATANGSIANTAR Ahmad Taufik; Mesra B; Muhammad Isa Indrawan; Kiki Farida Ferine
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 3 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i3.3952

Abstract

This study aims to analyze the effect of communication and punishment on employee performance with work discipline as an intervening variable at PT PLN (Persero) UP3 Pematangsiantar. The research method used is quantitative with the Partial Least Square-Structural Equation Modeling (PLS-SEM) approach. The study population was all 117 permanent employees of PT PLN (Persero) UP3 Pematangsiantar who also served as research samples. The results showed that communication had a positive and significant effect on employee performance and work discipline. Punishment also had a positive and significant effect on employee performance and work discipline. In addition, work discipline was proven to have a positive and significant effect on employee performance. Other findings showed that work discipline played a role as an intervening variable in the relationship between communication and performance, as well as the relationship between punishment and employee performance. The R-square value of work discipline was 0.844 and employee performance was 0.863, which means that this research model has strong explanatory power. The practical implications of this research are the need for company management to clarify superior instructions, socialize punishment rules, especially those related to layoffs, in a transparent manner, improve work discipline development, and provide more training and trust to employees so that they are able to work independently.
ANALYSIS OF COMPETENCE AND REWARD ON EMPLOYEE PERFORMANCE WITH WORK DISCIPLINE AS AN INTERVENING VARIABLE AT PT PLN (PERSERO) CUSTOMER SERVICE IMPLEMENTATION UNIT PEMATANGSIANTAR Posma Julyarto Sihombing; Muhammad Isa Indrawan; Kiki Farida Ferine
International Journal of Management, Economic and Accounting Vol. 3 No. 5 (2025): October 2025
Publisher : Yayasan Multidimensi Kreatif

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze the effect of competence and rewards on employee performance with work discipline as an intervening variable at PT PLN (Persero) Unit Pelaksana Pelayanan Pelanggan Pematangsiantar. The background of this research is based on the importance of employee performance in achieving the company’s performance targets, particularly in providing the best service to customers through improving competence, giving rewards, and enhancing employee work discipline. This research employs a quantitative approach with a population of 80 meter-reading employees working at PT PLN (Persero) UP3 Pematangsiantar, determined as a saturated sample. Data analysis was carried out using Partial Least Square (PLS) through SmartPLS.
Co-Authors Agus Naini Siregar Ahmad Taufik Hikmaturriza Ikram Nawawi Ira Suryani Kiki Farida Ferine Mesra B Pelix Van Bosco Purba Posma Julyarto Sihombing Rahmat Sihombing Rini Andriani SRI RAHAYU Yohny Anwar Yusuf Toha Lubis