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Journal : EDUNursing

HUBUNGAN BEBAN KERJA DENGAN STRES KERJA TERHADAP KINERJA PERAWAT DI IGD Sholikhah, Marwatus; Prasetyo, Joko; Aziz, Aditya Nuraminudin
Jurnal EDUNursing Vol 5, No 1 (2021): April - Agustus
Publisher : Universitas Pesantren Tinggi Darul Ulum

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Abstract

Abstract The nurse is one of the health workers in the hospital who plays an important role in achieving health development goals and the success of health services depends on the participation of nurses in providing quality nursing care in the emergency room for patients because the cause of the patient is uncomfortable and dissatisfied in giving Nursing care services, namely the performance of the nurses themselves and those that can affect the performance of nurses, namely the workload and work stress of nurses such as the number of patients, high work demands, conflicts with coworkers and lack of staff, in the ER and the problem of unsuitable nurse salaries. with its performance. This is to determine the relationship between workload and work stress on the performance of nurses in the ER. The database used in the google scholar review literature that matches the inclusion and exclusion criteria of articles published in 2013-2020 using national and international journals using the Cross Sectional method and the population used by all nurses working in the emergency room. The results found in 10 journals regarding workload and work stress on the performance of nurses in the emergency room which caused performance to decline, suggestions for further researchers to be used as a source of data for further research and to review using the latest theories and using many books in their research.Keywords: Nurse Workload, Nurses work stress, Performance
HUBUNGAN BEBAN KERJA DENGAN STRES KERJA TERHADAP KINERJA PERAWAT DI IGD Marwatus Sholikhah; Joko Prasetyo; Aditya Nuraminudin Aziz
Jurnal EDUNursing Vol 5, No 1 (2021): April - Agustus
Publisher : Universitas Pesantren Tinggi Darul Ulum

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Abstract The nurse is one of the health workers in the hospital who plays an important role in achieving health development goals and the success of health services depends on the participation of nurses in providing quality nursing care in the emergency room for patients because the cause of the patient is uncomfortable and dissatisfied in giving Nursing care services, namely the performance of the nurses themselves and those that can affect the performance of nurses, namely the workload and work stress of nurses such as the number of patients, high work demands, conflicts with coworkers and lack of staff, in the ER and the problem of unsuitable nurse salaries. with its performance. This is to determine the relationship between workload and work stress on the performance of nurses in the ER. The database used in the google scholar review literature that matches the inclusion and exclusion criteria of articles published in 2013-2020 using national and international journals using the Cross Sectional method and the population used by all nurses working in the emergency room. The results found in 10 journals regarding workload and work stress on the performance of nurses in the emergency room which caused performance to decline, suggestions for further researchers to be used as a source of data for further research and to review using the latest theories and using many books in their research.Keywords: Nurse Workload, Nurses work stress, Performance
HUBUNGAN RESPONSE TIME DENGAN TINGKAT KEPUASAN PASIEN Riska Indah Kumaladewi; Joko Prasetyo; Aditya Nuraminudin Aziz
Jurnal EDUNursing Vol 5, No 1 (2021): April - Agustus
Publisher : Universitas Pesantren Tinggi Darul Ulum

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Abstract Hospital has an obligation to provide emergency services to patients, as well as to create, implement and maintain standards of emergency services in the hospital as a reference in serving patients. The patient expressed dissatisfaction about the response time in the ER to admission to the hospital ward, ineffective communication and a lack of environmental control. This review literature describes the relationship between response time and patient satisfaction. Research purposes to determine the relationship between Response Time and patient satisfaction levels. This review literature uses four databases (ProQuest, Sage, Wiley Online Library, Google Scholar) for previous studies published between 2015-2020. Some of the terms used include waiting time, satisfaction level. The PRISMA flowchart is used to summarize the article selection process. Result research: In response time conditions, emergency room officers, especially nurses, are required to be able to immediately provide fast, precise and holistic handling. Therefore, patient handling is according to priority and the role of nurses in response time can be a measure of the quality of emergency services which further provides feedback, namely the existence of patient satisfaction.Conclusion: 80% of the articles reviewed found that there was a relationship between response time and patient satisfaction.Keywords : patient satisfaction level, response time, waiting time